Went there this morning to get a 6 x 10 light duty trailer. The folks there could not have been…read morenicer or more professional. Once I got it home, an hour drive, I did my usual inspections of the trailer. Tires were a bit overinflated. No biggie. Set them back the factory recommended 50#. All lights worked perfectly. I pulled the wheels and hub covers to check the hubs, bearings and grease. All was perfect. Considering that this is one of their value leader trailers, it looked as though they had assembled the hubs as though their own lives depended on it. I could have pulled this across the USA and it would have been fine. Never found a new trailer IME set up this well. I have 8 tie down hooks to weld around the frame tomorrow and I will call it ready for everything! Best new trailer day I have ever had. I even stopped at a DMV in Suffolk on my way home and got it transferred and plated in 15 minutes. A new world record for DMV service there!

You walk into the office and it's old fashion as heck, love it. Smokey atmosphere with a older…read moregentlemen who was watching Perry Mason, some of y'all will have to look that up. There's no fancy rest rooms with hip trailer and parts posters. Just a little dog on its chair and parts in places only the owner could find. Reminds me of my pops place hahaha forgive me pops. All in all straight to the point, pick out your trailer, write everything in ink. Some of y'all may get to know another use for the fingers just right and left of your thumbs. It's cool and they give military discount bit ask for it

Had a wiring issue with my trailer. Called around was told 2/3 weeks out with everyone. Including…read moreChesterfield Trailer & Hitch. They advised me to bring it in and will try to get to it. 3 days later I get a call it's ready for pick up. That's service ! 5 stars out of five. And if your a DIY with welding the sell metal. Extremely fair priced with everything Now my go to trailer repair place. Come check them out. Definitely get your moneys worth !

Amazing service. They ordered the parts for me and installed everything perfectly. Couldn't have…read moregone better!

Family owned and operated. They had everything I needed and where friendly and helpful. Hard…read moreworking people there. The day I went the heat was brutal but they never stopped working and helping everyone.

From the owner: Trailer World is the largest trailer dealer in the Tidewater-Hampton Roads area…read more Established in 1960, Trailer World is a family owned & operated business located in Gloucester Point, VA. We're open Monday - Friday 8:00 AM to 5:00 PM and Saturday 8:00 to 4:00 PM. Trailer World offers trailer repair services for most trailers. Aside from our large selection of trailers, we also specialize in: truck bed liners, truck covers (Undercover,TruXedo, & Rugged covers), hitch installations, trailer brake control units (installed), general repairs, trailer parts/accessories, and a complete line of boat trailer parts and accessories. Don't see wfhat you're looking for on our lot, we can special order the trailer you want from any of our manufacturers. Trailer World is a certified dealer of Hudson Bro (Equipment), Bri-Mar (Dump), American Manufacturing (Utility), Homesteader (Cargo), Venture (Boat), Freedom Trailers (Cargo), Lark United (Cargo), & BWISE (Dump). We carry all types of

Really enjoyed my experience here... I came in and needed some education on Sure-Trac trailers,…read morepricing, everything. TJ is the man! He was kind, knowledgeable, personable, and gave me a fair deal. Unlike other local shops, Mid-Atlantic makes tiedowns and spare tires woven into their posted pricing so there's really no add-on fees or anything. They run efficiently but they're very friendly and personal... It doesn't give you the "big business" vibe. This is how it should be! I'm super pumped about my trailer and grateful for the positive experience. Highly recommend!

Very professional and great service. TJ gave me options but definitely guided me on the best…read morechoice of bed covers for my new truck. They even fit me in that week so I could get it installed before our vacation. The product is exactly what I needed and it works great! Highly recommend!

Warning to anyone broken down in the Petersburg area: do not let AAA send you here…read more The manager drove out to get us after a 15-hour highway breakdown and talked us out of going to our arranged destination by promising they were close to town, had RV parts, could fix our truck, and had a beautiful farm facility. Every single thing he said was false. They looked at our truck in the morning on Saturday, then said it was dead so they'd charge the batteries and be back. They never came back. We ended up stranded at a remote, run-down yard with no transportation, no power, and no way to leave for an entire holiday weekend. No one answered our calls or texts for three days. My son had to ride his dirt bike on the highway just to get gas for our generator. When they came back Monday they charged $899.99 for about two hours of actual diagnostic work, fraudulently double-billed our tow, and physically blocked us from leaving until we paid over $1,149 in full. They argued it was because of the holiday even though they were open Saturday and just didn't come to work on our truck as they promised. They refused to listen when we questioned the massive bill, arguing they were helping us and let us stay there, even though we didn't want to be there and were only stuck there because they'd stranded us and forced us to go there in the first place! This is not a business that helps people in emergencies. This is a predatory business that exploits them. Virginia Attorney General complaint filed.

I initially had a frustrating experience when my Tacoma was towed improperly and suffered some…read moredamage in the process. However, I want to sincerely commend Family Auto & Towing for how they handled the situation once it was brought to their attention. The owner personally reached out to me, quickly refunded the towing fee, and offered to cover the full cost of repairs without hesitation. They were professional, accountable, and understanding throughout the entire process. Mistakes can happen in any industry -- what matters most is how a company responds, and in this case, they truly stepped up. It's rare to see a towing company take full responsibility like this, and for that, I'm genuinely grateful. Thank you to Family Auto & Towing for making things right and treating me with respect.

I had the absolute please of dealing with John Scott at Big Tex Trailers. He is extremely…read moreknowledgeable and took the time to listen to my needs, and make suggestions to ensure I made a wise purchasing decision. I highly recommend John and the staff at Big Tex in Glen Allen VA!

Wow. What incredible service. I live in an RV and pull a custom cargo trailer office, so I'm…read morevisiting repair shops regularly. Big Tex outshines them all. I dropped off my rolling office, and by the next business day they had repaired the electrical, fashioned a custom tire rack for my spare, and installed a better cargo hold system for the interior. I was charged a fair price and the work is solid, even attractive. Billy answered my questions, gave me repair ideas, and responded quickly by phone. Rarely do I receive such sterling service on the road. THANK YOU.