I really appreciated my visit here. I went in to simply try on some different models of shoes as I…read moreneeded a new pair of walking/hiking shoes. Jason waited on me and was fantastic. I thought I knew what I wanted but he really helped me figure out what I needed. He was super knowledgeable about each model and what the features were that would serve me best. He wasn't pushy at all and I know I tried on at least 7-8 different pairs and sizes. I have run and hiked for 30 years; but I still learned something today. I highly recommend the foot scan they use. I knew my right foot was a little longer than my left but the scan affirmed that and that my left foot was a little wider. Thanks so much for great service and I walked out with a great pair of shoes!

Best customer service! Did a one time defective return for a new pair because metal was sticking…read morethrough on the heel section after 3 months. Wow, impressive! Thanks New Balance! We will definitely be back! Love this store near Trader Joe's!!

Bought a dress a few days ago. When I arrived home I saw all the defects on it…read moreWill not buy there again.

If you are in search for boots, do yourself and favor stop by here and ask for Daniel. I Have been…read morein search of a pair for a bit but left out of here with more knowledge on boots and fashion in general. He got in a pair of Ariats that fit great, very stylish and comfortable. Although my wife was not able to find a pair she left feeling more comfortable with what to look for as well as her style because of his knowledge and patience.

Who doesn't love Anthro. Whenever I think about Anthropologie I think about the chapter in Jessi…read moreKlein's You'll Grow Out of It on the feminine urge to love Antro. This one in Short Pump is right in the center of the mall on the the lower level. It's always beautifully designed and filled with cute goodies. I love starting at the right to adore all the home goods and then making my way through the 50% off sale items, shoes, accessories, and clothes. They have plenty of spacious fitting rooms to try things on. In Richmond you're able to visit this one in Short Pump or the one in Stony Point. Both are fabulous. I rarely need help, but the people who work here that I've interacted with at the fitting rooms or cash registers have always been sweet. There are so many gorgeous things here.

Omg.... this soft opening of the Short Pump Anthropologie was fabulous! My daughter RSVP'ed for us…read moreand I'm so glad she did! What a shindig! Anyone who has ever been to an Anthro store knows about its gorgeously designed clothes, jewelry and housewares... but the staff here for the opening was on their A game! So many greeters, cashiers, floor staff helping the excited customers. My daughter and I were the first customers and we were so geeking out about it! The food was Ah-mazing!! Skewers of grilled chicken with cilantro lime sauce, Caesar salad cups, lobster phyllo tarts, black bean sliders with mango chutney, sweet potato ham biscuits, lavender and lemon cupcakes, macarons, and a beverage bar! I might have missed something, but let's just say that I went home with a happy tummy! I purchased some adorbs black pants and a pair of tortoise shell hoops, along with some cute office folders! Our hubbies came along, had a beer, held our purchases and enjoyed watching us shop! It was a great crowd but not at all chaotic, everything was fun, smooth sailing and an absolute blast! And my hubby bought me a surprise gift... guess I'll have to wait for our anniversary to find out what it is!! Kudos to Anthro! Great event!!

Stopped in on a whim. Staff were very friendly and we were happy our dog was allowed in the store…read more Staff had great recommendations for gels and snacks for long distance runs. They are connected with Lucky Road which is nice if you have points/credit to spend.

They were endlessly patient with our 1 year old running around the store while a sales associate…read morehelped my husband try on many pairs of shoes. Fantastic customer service- knowledgeable and friendly.

I went in to Madewell today for the first time after hearing wonderful things about their jeans…read more I'm in the process of leveling up my wardrobe (new year, new me!) and replacing lower quality pieces with higher quality pieces. I guess it's time to be a grown up! Jeans are really funny and you can be completely different sizes depending on brand and cut. So, as much as I hate trying things on, I decided to pop in and give them a test drive. Well, people definitely aren't lying! The jeans are soft, supportive, and definitely high quality. They're thicker than some others that I have from a different brand and I really enjoyed everything about them. I was surprised to find that my normal size fit me very well. The young lady who was working today was very nice and helpful, without being overbearing. My favorite kind of employee interaction! Definitely glad I came in today and looking forward to owning my very own pair of Madewell denim in the new year!

I had a disappointing experience at this store. I selected sale items from the sale rack and was…read moreready to purchase. There was a sign that stated that all sale/clearance was additional 30% off. The sales associate told me not everything on the sale rack did not qualify for additional % off. If that is indeed the case they should remove those items and display them separately from the 30% off sale items. This is very misleading and false display of pricing.

dropped off my boots for a cleaning and waterproofing. no one else in the store. two guys went to…read morethe back and came out 5 minutes later with my boots. Didn't remove some dirt so the waterproof won't work in those areas and left asphalt all over the heel of one shoe. I complained but just got a look back. They weren't pressed for time. Not what you expect from Redwing.

I came here for a new pair of boots for work on a recommendation, and I'm glad I did. Crystal was a…read morehuge help and was very patient as it was my first time going through such an in depth process to really find a good pair of boots for what I needed. Definitely worth the high price tag for the obvious care and effort put towards the customer, would highly recommend if you work somewhere that good shoes are a must like me.

My husband and i both had foot problems for about a year, to the point we could barely walk after…read morethe day was done. My husband is a career firefighter so he is on his feet a lot walking on concrete and such. His heel pain was so severe that he didn't even want to go outside and play football with our son anymore! I was diagnosed with perinatal tendinitis because of walking on the outside of my foot so much! I was in extreme nerve pain all the time! A friend from Church told us about the Good Feet store and how much it had helped him and his wife with their feet and back problems! My husband and I made an appointment at the short pump Good Feet store with Tamara. From the first moment we walked in Tamara was incredibly helpful. She is very knowledgeable and walked us through the product, taking imprint of our feet and also showing us the inserts. We both ended up walking out with the system they offer. My husband instantly felt relief from his heel pain and after about 1.5 months of using the inserts, my Tendinitis/nerve pain has 100% gone away. I also do not have lower back issues like i used to! I had been visiting a chiropractor at at least twice a month! I never understood how our feet and the way we walk affects so much of our body and can cause back and knee issues!. You can buy "Good shoes, "but they are only a Band-Aid and don't fix the actual issue! We cannot recommend the Good Feet store enough and how it has changed our lives! Take the time to make an appointment at the short pump location with Tamara! You won't regret it! Yes, a system is $1500, which felt huge in the moment, but it is an investment in your future. We both got our lives back and we couldn't be more grateful!

Came in hoobbling like an old looking for help with knee and back pain. I was met at the by Anita…read more She explained things and literally walked me through the exam procecc. She was awesome treated me like family, Hopefully everything will feel even better in the weeks to come.

I've been a long time Kendra fan for quite some time now. The staff at this location is super…read morefriendly and went out of their way to help me find the perfect watch band for my Apple Watch. This location is much smaller than some of its sister locations that I've visited. Don't let the size keep you from exploring. They have a plethora of necklaces, earrings, rings and watch bands. They can also customize select items as well. Check them out.

If I could give this place 0 stars I would. I know the hype of Kendra Scott. I own a handful of…read moretheir jewelry. They have some beautiful timeless pieces. However, after my recent experience there, I just think I'll spend my money elsewhere. My sister and I came to the mall to purchase a gift card from there for a respective friend. We were running errands that day so we were dressed "down" in some athlesiure (Nike joggers, sneakers). There were two women in front of us that were White and dressed alright -- maybe more of the we're out shopping and having lunch wear compared to us, but mind you, no one was disheveled or anything. The ladies were attended to nicely from staff and given adequate help, and they left with nothing. No big deal, except that my sister and I browsed some jewelry and then went to purchase a gift card only to be treated rudely by the staff there. A staff sneered at us for our outfits and gave us a ripped bag, no box, no wrapping or anything and tried to rush us as we were purchasing. I don't know if it was racism or classism or what, but I was pretty offended and if I'm spending $200 at your store, the least you can do is be nice.