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    Shoe Dept. Encore

    1.0 (3 reviews)
    Closed 10:00 am - 6:00 pm

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    Just Because

    Just Because

    3.3
    (7 reviews)
    1.0 mi

    Not good. They follow you around with a smug-ass look on their faces almost expecting that you are…read moregoing to shoplift. I expected a strip search before I walked out! This store is staffed with a bunch of old judgemental biddies. I won't be back. I shop and buy at Sage regularly. I have filled 2 punch cards since Christmas at $50 per punch. I will shop and spend where I feel comfortable and treated with respect.

    This business has poor management and loyalty to local customers. After 9 years of being a local…read morecustomer, upon returning an item for a store credit, (as I understood their return policy) I was only given a partial credit back to the store. I questioned it, with the owner, who happened to be at the store. I was later told that the manager said I only received credit for the money I spent and would not be receiving the money that I earned in their so called loyalty program back. After having spent $1,000 at their store over the years, I apparently received a $50 credit to use at checkout. I was so excited as I didn't even know it existed! When I brought one of the items back that I purchased, to get a store credit, so I could get something else from their store, the manager said that I was given a "gift" of $50 and lost that when I brought the item back. It would have been nice of them to tell me I could exchange it for the same amount that was spent, but they never said anything. I'm not sure how they figure that into their "loyalty" credit, but was saddened by the disloyalty I received after having shopped there for so many years. They apparently care more about keeping $50 than they do earning $1,000. I still can't wrap my head around it. However, it left such a bad taste in my mouth that I won't be giving them my business. It's a small town and word gets around, when customers aren't treated with respect. As their sister store, Sage, is run by the same family, I also won't be supporting their business anymore. Sad day, as Just Because was my favorite boutique in the area.

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    Shoe Dept. Encore - accessories - Updated June 2026

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