Cool staff. Great customer service. When I couldn't find my size, the girl was able to help me find…read moreit in another location. Really friendly girl and was able to help me locate the nicest boots. I was confused at first when she came over to help me because I didn't know she worked there.

EVELYN at the cash wrap has a very nasty disposition. Not only did she skip me in the cash lane but…read morealso wanted to go back and forth with me in front of other customers. I was standing in line, with no one behind me initially. I'd already been having a bad day. I didn't hear her call me, so she skipped around me. When I noticed the people who just walked up walk past me I walked up to the cash wrap and she said "your gonna have to get back on line because you didn't come". She still hadn't rang anything up for them, could have easily taken me. Instead she chose to be a snotty bitch, making little remarks, talking to me in a condescending manner. I eventually blew up. Evelyn needs to be evaluated a little more closely in regards to how she deals with customers. Zero star customer service experience DECEMBER 1,2025 around 5 pm

I worked at this location for a period of time... my experience was very disappointing, toxic, and…read morenegatively affected my mental health. One of the managers consistently took extremely long smoke breaks, she was rarely available when needed, and spent most of her time in the office on Facebook, or on her phone talking to her wife.. rather than helping the team on the floor. This made it difficult for employees to get the support we needed during busy shifts. The store manager Kim white also heavily contributes to a very toxic work environment. ( everyone feels this way but nobody will step Up to her) Kim white often shows clear favoritism toward certain employees while treating others extremely unfairly, she would talk about certain employees to other employees, and often got on the store microphone to openly embarrass employees when we had simple questions or concerns, which created tension and and uneasy work environment. Sue, Leanne and kaylan are wonderful managers and deserve more respect than they receive. Many of us regular workers tried to do our jobs well, but the lack of dependable leadership and professionalism made it an unpleasant and stressful place to work. I hope the company takes feedback like this seriously and addresses these issues so that future employees have a more positive experience, but I also think it's important to shed light on toxic work environments and work place mental and verbal abuse, I will also be leaving a review on yelp and I've sense contacted corporate, unfortunately I don't recommend this certain location for anyone looking for future employment.

They have great prices on markdowns all over the store! Picked up some gifts and some stuff for…read moreourselves! Name brands too.. can't go wrong .. staff was stocking the floor because they will be closed for Easter Sunday! Everyone was very nice and helpful. Store was very clean and things were in place!

Went in to buy shoes. Lots of shoes, no help. Finally was able to try on 9.5 on clouds. A size…read morelarge. Could not find salesperson to bring me a 9. Left the area. Asked for manager. He showed, was unapologetic, turned his back and told me to have a nice day Done with Dicks

This store has a great atmosphere and the best service! Eva helped my husband and I this evening…read moreand we both left with a new pair of boots! She was kind and so informative!! She answered all of our questions and made our experience so personal! The rest of the staff was also lovely and brought great energy to the store. 10/10 would recommend!

Great service. Friendly environment and great advice and knowledge from Cal. Helped me find the…read moreright boot. Highly recommend.

I would recommend you going here they are nice and they let me use my coupon for 10% off on my…read moregrandpa shoes they're so nice to let me stay in the front while my grandpa shops. I love them went yesterday . Daniel

Maddie, got me to check out shop. I'm very impressed with store overall. For any military families…read moreI highly recommend you try this locally base locally own shop over your multi million corporate owned Ross/ Marshall's or anything similar. You may also consider another small business name Down for Anything on Yadkin Rd. Shop small business. Maddie, Celina, good looking dude on the right to all thank you for making me feel welcome to your business.

A friend of my started a course at FTCC. In the course sillabus it stated that you needed to have…read moreFTCC logo embroidered on the scrubs something new they required and FTCC would do the embroidering at the book store. when we got to the bookstore the cashier said that they did not do embroidering and we would have to take the scrubs to Castle Uniforms to get the embroidering done. We got to Castle Uniform and told the cashier that FTCC said she could have her scrubs top embroidered there with the FTCC logo. Castle Uniform refused the put the press on embroidered logo on the scrub top and refused to sale her the press on FTCC logo Just because she didn't buy her uniform from them. What a sorry excuse for a business. I would never go there again and would not recommend anyone else shop there for uniforms.

BEWARE EMPLOYEES ARE THIEVES AND STEAL RESERVATIONS. Do not EVER shop with this footlocker…read morelocation. Tried to enforce a rule they never do because the KOBE GRINCHES they stole from me have a high resell value. Pathetic can't even trust the company to give you what's rightfully yours because of crooked employees. Funny how the after 5pm rule was NEVER enforced on the previous 15 pick ups I had where the shoe had no resell value. SHAME even the manager is a liar couldn't even keep a straight face.

I purchase a pair of crocs off-line (in app) and received used crocs that were missing croc jewels…read more I called the customer service number and was told that I could return them at the UPS store. So I went that following Friday to the UPS store around 8:30 AM(opening time) to return the shoes. I was told by the employee there that he was unable to pull up the return ticket label so it would be best for me to return the shoes in the mall. He also stated that it would open up at 11 AM . I was very disappointing because I had just gotten off of work and was ready to return them at that exact time. I would again have to wait until 11 o'clock to return that product. I got in the mall and I went through the Macys side so when I got to the entrance which breaks off into the mall we were locked in until someone from Macys let us out. We stood there for like 20 minutes for her to come open the gate to allow us into the actual mall. I went into Foot Locker with the shoes that were sent to me and I spoke with an employee. I later found out that he was actually the manager. I told him all about the experience and how this was my first time ever ordering from Foot Locker online in the app and how disappointed I was to receive used, old shoes They had hair, lint, string, and small particles in them. They were also missing the croc jewels. I told Manager I would never order shoes online from them again. I them asked about crocs that were in the store and if there are any crocs on sale. He stated there were very few. He told me exactly which areas were the men's, women, and children's shoes were located. I looked around for a little bit and I didn't find anything so he told me that he could send back the crocs that I had brought in. He also said it showed somewhere they had the same crocs and he could order them for me for a discounted rate. He then asked if I would like to take advantage of that. I was very hesitant because the issue I first initially encountered but for the discounted price I couldn't beat it. I told him that I would purchase the new pair. I was told I would be credited back for the original pair of crocs and then I had to pay the discounted rate for the new crocs which was fine. He also said that he would have them shipped to my house. I just received a new order of crocs which again had the same issue as the last time( the inside of the crocs you can tell that they are clearly been worn) they are used and now this time they're missing three croc, Jules, three of the original croc jaws. Send me personally I will not purchase any items off line. If I can't physically see them and touch them to see that they are brand new. I will not purchase them and I definitely will not recommend anybody to purchase off the the app. The only good part or great part of the experience was dealing with Isaac the manager at Cross Creek Mall. He was absolutely wonderful but other than that I would not recommend them. When I called back to the cross creek store( in reference to this matter) to speak to him a young lady I believe her name was Tasha told me that I could return them. I explained to her that I didn't want to return the shoes that I only wanted to speak to him in reference to the matter. She was very snappy and asked what did I want to speak to him in reference to. I told her the situation she said "oh I witnessed when u came into the store and he's not here right now". I told her I only wanted to speak to him in reference to the matter I didn't want to return the shoes at this time. She was very being smart and had an attitude so I told her don't worry about it and that I would just do a review instead.

I've used CCE for heat press and embroidery work 4-5 times over the last 5'ish years. They have…read morealways provided a good product and great service. The first thing I ever used them for was to do a heat press on a hoodie. The hoodie hoodie has been washed and dried hundreds of times and only started to give way in the last couple of months. (Who's ever had heat press last four years?!) I had them embroider a hat/sun visor about 3 years ago. Told them what I wanted and they created it, embroidered, and it looked great! Don't wear the hat often but still looks great too! Most recently had someone hand- draw a sports team logo. Used Fiverr.com to have someone make the drawing into an embroidery format ($10). Sent the file to CCE via email, took 6 jackets to their store, and they embroidered them all in just a few days. All team members are thrilled with how they turned out! A week later needed 2 more jackets. They had them done in less than 24 hours! I can't say I've compared their pricing to anyone else because I'm glad to stay loyal to a business that does a good job. But every time I've used them their prices seem very reasonable to me.

Overall an absolutely wonderful experience with CCE Headgear Plus! A few years ago I had a baseball…read morecap monogrammed and it turned out phenomenal so when I decided I wanted a handbag embroidered with my initials I knew exactly where to go. They squeezed me in even though it was a holiday and they were closing early and it was done in great time and executed exactly how I asked! Not to mention the customer service couldn't be better, such kind people that you can trust to embroider your items. Wish I could give them more than 5 stars! :)