Satisfying choice for a birthday dinner. The restaurant itself is very impressive inside as well as the presentation. Specifically the hibachi dinner was very good and tasted extremely fresh. The alcoholic beverages were made correctly as well, which is hard to find at certain places. Not too strong, just right for the supper ambience. The only thing that was not right was the fried calamari because it tasted extremely odd and off. Honestly, it does not even look like calamari or taste like it but to only have one complaint out of an entire meal is not bad. read more

I went here looking forward to good sushi and was terribly disappointed. The miso soup had no visible miso and tasted like ginger chicken broth. The rice used for the sushi had so much vinegar added that it overpowered the fish. I was completely let down and unable to finish my meal. The staff, while slow, we're very kind. read more

Horrible horrible horrible customer service! We walked in the door and went to the hostess counter where we were not greeted, instead the host stared my wife and I up and down with a look of disgust and then rudely asks "can I help you?" I told him we have two in our party for the grill and he didn't say anything and finally said "alright go wait over there and we will tell you when we're ready." He didn't even take our name nor did he care to. Several larger and smaller parties walked in and he seated them all before us. 15 minutes goes by and countless parties seated and I went back up to the counter and asked the same rude host how long it would be and why the other parties got seated before us. His reply was priceless. "It's going to be over an hour wait for you two, I was going to tell you but I didn't." I was outraged by this terrible customer service and horribly rude wait staff that we left and we will never ever go back to this shogun! And I will tell everyone I know not to ever go there. Discrimination bc we were casually dressed, and coming from a minimum waged host is absolutely disgraceful!!! read more

For a sushi place in Arkansas, it surpassed my expectations. No offense, but anything raw in an inland state is going to make me mildly queasy. However, Shogun Steakhouse does an excellent job of keeping their food fresh. For those who are fans of hibachi grills (the cook cooks in front of you and you get a little show), both times I went I have gotten skilled chefs that knew what they were doing. As for the sushi itself, my favorite was the Bentonville roll which featured shrimp tempura. Definitely worth a few more visits. read more

Had a wonderful time and great food. We had Chino as our hibachi master. He did a great job. He was very entertaining as well as a great cook. We plan on going back again. All of the staff were friendly. read more

Awful. They overloaded the table with extra people, shrimp undercooked, soup cold, steak bland. Rice was good. Would NOT recommend.

My husband and I have been here dozens of times over the last 4 years. Up until our last visit, we loved it. However, the service and quality has been lacking on the recent visits, but the most recent time will be our last. We had such a terrible service experience that we left without our food. We will not return after the way we were blown off by the waitress and the manager. Absolutely not worth going back. read more

Loved it. Great food and entertainment. The chicken, steak, fried rice and noodles were to die for. Will absolutely return!

LESS IS MORE is taken literally here. They charge the same price $25 for HALF a steak. The waitress we have had two separate occasions, failed to serve one of my friends the complimentary soup, then when the meal started & drinks were empty she was no where to be found on BOTH occasions. The chef was pretty good except we only received 5 pieces of steak. When asking the manager at the end of our not so enjoyable meal, why the decision was made to cut the quantity & quality of steak for the same price, his informed me that you only recieve 4 oz. of steak. I can guarantee you what we received was possibly 3 oz. I will not return to this location & it is sad because this place was incredible just a year ago. read more

The food and service are always spectacular here. They make my kids so excited to be there and we love to go as a family!

Lunch here is extremely affordable with practically endless options, and everything was absolutely lovely, FAR exceeding our requirements for a casual lunch with friends. While this is not the fanciest hibachi-style restaurant we have visited I would say it is definitely among the classier ones. We opted to sit near the bar and ordered bento box lunches and sushi. The soft shell crab was delicious and affordable. Their bento boxes are much more customizable than standard. There's an option of at least a dozen sides and you get to pick 3 of those for inclusion with the regular players of rice and Miso or salad. We really enjoyed the shumai. Everyone in our party was more than happy with the food and again, the price was far below what we normally pay for this type of food a couple of hours North. I don't usually go on and on about pricing in my reviews but it was enough of a difference to remark upon. read more

Wow, 5 stars? Not so fast. If you miss Benihana's food in other states, they try to put on the same kind of show but with short lived memories. And if you want sushi, go elsewhere. The salmon I got here was enhanced with lemon juice to kill the flavor of the old fish they were serving at outrageous prices. Go spend your money elsewhere, this place doesn't deserve it. read more

We usually try a different restaurant every time we visit Bentonville. Shogun was AWESOME. We didn't sit at the hibach grill because we wanted to chat with each other, not strangers. We were seated in a great spot and our server was amazing. We never had to ask for anything because she was so on top of it. Food was a little pricey but worth every penny. Meal came with soup, salad, soup, rice, chicken, and noodles. I didn't finish all of it but i tried! We will definitely be back! read more

We come here often for lunch with colleagues or with family. Our ten year old loves coming to this location. Very nice atmosphere, always polite and friendly. Portions are large, most orders are enough for two people. read more

I received a $200 gift card for Shogun for Christmas. I treated my sons, daughter in law and 3 grandchildren to dinner. The bill came and I handed over the gift cards. The waitress returned and explained they couldn't take them because they are not part of the Shogun chain and she had called a manager over to explain further that they aren't really Shogun. I explained that I didn't bring another way to pay. Zack, the manager said they could take my phone number and my drivers license and I could come back in a day or two and pay them. I gave him my phone number and told him I didn't have my license on me. It was in the car and I'd have to go get it. He left our table and came back stating that upper management and the owner had advised him to call the police for theft. It upset my two oldest grandsons when they heard he was calling the police on me so I asked him if we could step away and we went to the office. I asked to speak to the owner to resolve this since he was the one that instructed Zack to call the police on me. Zack supposedly called the owner back. He was very dramatic stating I wouldn't pay, I wouldn't deal with him, and I would only speak to the owner. Zack's tone to the owner was not called for and the message was obviously not received well from Mr. Pak and he would not speak to me. I was told to only deal with a manager that clearly had no management skills. Another manager stated it has happened before and offered the same solution I did but Zack explained that the owner wanted the police called and that's what he had done. I sent my kids and grandkids home and waited for the police. At that time Zack said I needed to leave the office, per the owner, and deal with the police in the waiting area. I felt this was bad for business and bad for me as the situation was already very embarrassing but Zack felt I needed to be out there. I went out and waited for the police who kindly suggested we move outside away from the other patrons. The police offered the same solution I had offered. I went to my car, got my license, went home and got the money, went back and paid. Zack expressed to the police that he thought I was going to run but couldn't give a reason why. Seriously? I explained to him how it should have been handled and he shrugged. I was also told this happens a lot. My suggestion to Shogun in NW AR is to put some sort of notice up that you don't take all Shogun gift cards. As the police stated to you, I came in good faith to pay. I was not asking for free food or unwilling to pay. Zack's reasoning that I should have asked if they take the gift cards is absurd. Many other patrons have not known that you aren't really Shogun per your own admission last night. The way I was treated last night was uncalled for and ridiculous. You should be ashamed. read more

Hard finding good sushi in Arkansas. Friendly employees here and they make good sushi. Did I mention happy hr all day Wednesday's on sushi and drinks. read more

Customer service is joke. Food is avg at best. After reservation they made us wait half an hour and the front lady was rude. Not a good experience. Avoid if you can. read more

Worst example of management I've ever witnessed in a restaurant. They declined to accept our Shogun gift cards and claimed to have no affiliation, yet they have the exact same name and logo. They took down our name and number so we could pay at a later date, but after decided to call the cops in front of the three kids anyway. The police arrived and were very much on our side allowing us to leave to get another way to pay, which we said we would do from the start. There was no reason to get the police involved and we never said we wouldn't pay. He said he was worried we would run. We had my mother, my brother, my sister in law, and my three nephews. One of which is a baby. I hardly see us all running out of there especially considering we left a name and number for a point of contact. The manager was cocky and commented that we were going to be arrested. Of course that didn't happen, but it wasn't a great way to spend a Saturday evening. I'll never go back there again. read more

Shogun is the best chinese place in NW Arkansas. It is a little expensive, but it is totally worth it. The chefs will entertain you through out the cooking of the meal by making large fires and making objects out of your food like trains. I recommend the fried rice which includes vegetables and eggs. read more

Always a great lunch, at a great value. I had one of the bento boxes and what value. The waiter was new, and did make a mistake, but he was polite and fixed the problem in a timely manner. I will go back. Did not have the sushi today, but have in past. It is always fresh. Enjoy. read more

My son and I had Sunday lunch/dinner......arrived a 3:15. A waiter saw us, and walked away, so we just sat down at table in bar area. Both our orders were served less than Luke warm....since we were the only people there, you wonder how that could be possible? To add insult, the two sauces were served ice cold..... Our server was a pleasant and attentive waitress....that's about the only good thing about this meal. Does not appear they care about their patrons. I won't be back. read more

I'd eat here every day if I could. Can't go wrong with hibachi grill, most sushi choices or lunch bento boxes.

Way better than Sushi House even thought about being when itcomes to quality meats and fish. The staff st Shogunare friendly and they don't give you left overs with te free items searved. Sushi House will recycle any thing that cans still be considered usable. But is it safe to eat? Just my thoughts for what there worth. read more

The wait staff was incompetent. The food was decent. The prices were WAY TOO HIGH. Restaurant does not accept Visa. Recommend avoiding this disaster of a restaurant at all costs. read more

had a birthday dinner with family. food was excellent and wait staff was quite enjoyable. the reason for the 3 stars is as we were being seated, there was an oriental woman with an apron on walking through the dining area combing her hair. gross. read more