Great imaging center. Girl at the front desk had a slight attitude, but the rest of the staff were…read morevery friendly, professional and kind. Angel herself called to follow up and let me know the results were sent over and to answer any additional questions. If I ever need any more imaging done, I will definitely request having the order sent to this place. 5*

From the owner: We specialize in diagnostic imaging studies in radiology including PET/CT, CT, digital mammography…read morewith CAD, dedicated breast MRI, ultrasound, and osteoporosis screening. Walk-in appointments are available for most imaging studies. With locations in Pensacola and Fort Walton Beach, Angel Williamson Imaging Center is truly a place for hope, health, and happiness.

The staff is very nice. I would suggest that you have a sign in clip board for convenience of…read morepatients. The receptionists are on the phone for extended periods of time while the patients stand there and wonder what they should do to get noticed. The receptionist should at least motion to the patient standing there that they are acknowledging them. A sign in board would take the stress off of the receptionist and the patients don't have to stand there in groups while watching them on the phone. I also feel like the person who I spoke with on the phone could have reassured me that the mri is OK to put my mind at ease since they do not have an open mri. Or just showed more compassion about my reluctance/fear of level of enclosure of their machine. Staff in the back very nice. I still wouldn't hesitate to recommend this office. Very nice. Maybe staff has too large of a work load.

I have had 4 MRIs at Touchstone. They have a large tunnel which feels very open and not…read moreclaustrophobic. I love the detailed and interpreted report they send you via text after. You can't get that at a hospital. My only complaint this time was with the technician who seemed put out that I asked for a disk of my MRIs for a new doctor AND then the dude grabbed the trash cans from the rooms around me and placed them in the hallway and then DID NOT wash his hands and proceeded to show me to the table, touch the controls in the room and the headset that went on my head. I wouldn't be surprised if he didn't change the sheet. Someone get that man some hygiene training! GROSS!!!

The team here is professional and competent. If you struggle with the super-tight normal MRI, this…read moreopen MRI is for you. I have severe issues with being restricted, not so much tight spaces, but being locked into place is an issue. Here, the bore is really large, and I was not locked into place. I could have easily gotten out. The only reason I didn't give 5 stars is that my appointment was at 6:20 pm, and I didn't enter the machine until almost 7:30 pm.

They don't take cash. Am I when I arrived there? They doubled the price. The lady on the phone told…read moreme it was a $100, and when I got there, they doubled it to 200.

Dr. Davis is the best doctor I've seen ever. I've been…read morehaving bad anxiety about what's going on in my body and he basically told me how everything works and how it's fixed. I've been to Baptist emergency room twice and after tests, they just say I'm free to go without actually telling me what's wrong or what to expect. Really down to earth person and makes my anxiety lower knowing I'm going to be okay.

What we're missing are a physician, planned test/procedures, cardiac, pain medications,…read morepsychiatric medications, treatment plan, etc. Listed as under observation for greater than 30 hours, been here over 40 hours.

I spent five days at BMC, Pensacola, FL. The very first…read morething on my papers say, "fall risk... she won't fall." The hell I didn't!? Not that anyone listened to me? Not the night nursing staff. Though, I think they wanted to. Not the morning nursing staff. They didn't want to. And not the Doctor in charge of the entire nightmare. They all acted like I had never even opened my mouth. No, I didn't break anything that night, on July 26, 2022 ... but I sure did screw up my back and hip! Oh, did I mention I have asteatonic eczema? That means from the knees down, if my skin is exposed to any contaminant or toxin it goes directly into my body. Oh, and then they let me go a day early because, I was a "problem".... That is an even bigger story. That one involves elder abuse.... My problem.... I tried to take a shower in a shower, that I & the staff knew had fresh human feces in it. I know because, I witness what happened the night before to my 77 year old roommate in that shower. Not that anybody came to clean it up, because they hadn't had a janitor in over three days and nobody had even notice that they had not been there. There was literally shit dried on everything & the floors were filthy, 2 days before my accident. Then they tried to put me in a bed that wasn't clean. Which at least three staff members went to double check on, and said "oh yeah, it's fine." I used to own my own housekeeping company... that freaking bed was not clean, and was not even made. ALL this, after they admitted me telling me they had 70 patients in quarantine with Covid in that building. While they strip searched me in the dining area!!!! I also used to manage at two different restaurants. I don't think that the Health Dept would like it if they knew people were getting strip searched in the food area. Most of the staff, seemed spread between all wards, & we're also going back-and-forth to the main hospital intermingling with patients after they came out of that building & nobody was wearing a mask. I'm sicker than I've ever been. I can barely walk. And my health conditions have just multiplied & multiplied since August 1st. Three days after I was released. My research lies in bacterial, viral, fungal, yeast. Then there's the toxins that could possibly be present in murky, chunky sewer water, passed my ankles in their 30 year old facility shower, when I fell. I slammed my lower back into the metal porcelain molded seat in the corner. And my left leg (that had only recently come out of a cast) slammed into the front of the shower. I've been treated with all classes of antibiotic since that. I'm still not any better... Anybody else out there want to share their story with my story? I know I'm not the only person that's this miserable treatment in BMC has happened to?

From the owner: You'll Love The Way Baptist Cares For You!read more

I had a worst experience at this MRI clinic. The MRI…read moremachine is old / dated. The machine was extremely noisy because the technician didn't give me an earplugs! I went to this clinic from my doctor's referral from a rear-ended collision. Back of My head and neck were injured. The technician put me on a hard surface without any support. About 30 minutes later I was in excruciating pain and I tried to tell the technician but he didn't provide me the button for assistance. I had to wait until it was ended. I explained how much loud and pain I am experiencing from this session. He said I still have to scan my back. This time he put me sit on the machine and asked me if I want some earplugs ! I said, you had earplugs and didn't offer me until now?!? And he said, would you like a pillow.. I said You have a pillow and didn't give me for my neck?? I was so upset. This technician is obviously pretty dumb and or just got the job. He shouldn't be working on a patient. After that horrible experience at this place, my neck was unbelievably painful and wasn't going away. I had to go to an ER to get treatment. I called and left a message to the MRI office but no follow up call and no one responded back to my voicemail. Absolutely terrible care quality. I strongly recommend that Not use this clinic. Don't recommend to anyone!!

Fast and friendly and claustrophobic friendly. Could not find a place to do my open mri. So much…read moreeasier and no panic. New machine and gave me a disk on the way out. They give you ear phones and let you choose your music. Was in there for almost an hour for brain scans and it didn't feel like that long. Will be using them for all of my mris.

Great staff. Very patient and accommodating. Great place for MRI. I'm claustrophobic and the…read morehave an open MRI. They were great with me. Good people.

For the type of services my visit should have taken no longer than 10minutes. Unfortunately I'm…read morestill sitting here. The lab is not calling enough patients back, crowded. These employees needs some competent leadership. More efficiently run departments would be nice. Too bad for sick people.

When walking in no one greets you, you fill out a computer with your information…read more No one was waiting but after signing in for blood work the computer said it would be almost 40 min wait. You don't deal with anyone till they come get you . Luckily we did not get discouraged and leave because we were there maybe 5 minutes before someone came to get us. I have to say they are not too talkative or make you feel welcomed. Not much talking at all. When we left they actually had the waiting room with a bunch of people all at once. I'm glad we stayed. Definitely a lack of customer service here , just get what they need from you and you can leave. I'm glad my Mom don't get nervous, they were gentle with her. I like talking when I get blood work done just to feel more comfortable. It's nice they take walk ins I guess most the time they want you to schedule a appointment on line or by phone.

Had an appointment, staff is friendly and fast. Facility is nice and clean. Highly recommend.read more