It was my first time going to Pacific Manor Dental i was a bit nervous about going to a new dentist…read morebut this dentist truly made my visit welcoming! I would recommend it to anyone looking for a new place and the inside was up to date and clean!

I appreciate how kind the entire staff are. Awesome to communicate via text and email with quick…read moreresponses. Sally is a great hygienist! So kind and gentle. The docs that I have seen are also very knowledgeable and kind. Thanks for having updated tech and keeping our teeth in the best shape!

My experience with Rockaway Beach Dental's billing practices has been extremely disappointing and…read morefrankly unacceptable. In December 2024 I had a crown placed and paid roughly $500 out of pocket. I was told at the time that my insurance would cover the remaining balance. In December 2025 I received a bill from the office for $573. I called Rockaway Beach Dental on December 4, 2025 to ask why. During that call I was told that my insurance had denied the claim because the X-rays submitted by the office were invalid or incomplete. My insurance had requested additional X-rays from the dentist. The office told me they were working with my insurance to resolve the issue and specifically told me not to worry about the bill while they sorted it out. They also said they do not charge late fees, so I should wait until they had clarity from the insurance company. Three months later, in March 2026, I received a letter from a collection agency (Transworld Systems) demanding payment for the $573. When I called the office to ask why they sent this to collections after telling me to wait while they worked with my insurance, they claimed they had no record of my December 4th call. They also said they had sent additional X-rays to the insurance company but never heard back. Instead of following up with the insurance company again, contacting me so I could help resolve the issue with my insurance, or even notifying me that the balance was being sent to collections, they simply sent it to collections without any phone call or email. They also claimed they tried to contact me. I did not receive a single phone call, voicemail, or email from them about this. The only communication I ever received were invoices for the bill that I had previously been told to ignore until the insurance issue was resolved. The situation became even more ridiculous when I tried to resolve it. The dental office told me they could not recall the debt from the collection agency and that I needed to pay the collections agency directly. When I called the collections agency, they told me the exact opposite and said payment had to be made to the dentist. I then had to call the dental office back and provide my debit card information over the phone to pay the balance directly. This entire situation appears to have started because the office submitted incomplete or invalid X-rays to insurance, yet the burden was pushed entirely onto the patient. Being told not to worry about a bill and then having it sent to collections months later with no warning is unacceptable. Patients should not have to deal with this level of disorganization and lack of accountability. I strongly recommend documenting every interaction if you choose to work with this office.

Rockaway Beach Dental takes Delta Dental and that is helpful since most dentists are now not…read moreexcepting. The staff are so pleasant.

It's been 13 years since my last review and I am still a very, very happy patient of Dr. Acosta…read more His practice is better than ever, and he and Mrs. Acosta still have a great team -- my favorite being the wonderful Frances at the front desk, who has been here all this time and always takes good care of me at the end of each appointment. It is always a pleasure to come in and get my dental needs taken care at Pacific Coast Dental, and if you are deciding between a few options for a new dentist, Dr. Acosta should be at least in your top 3, but I would just say CHOOSE HIM -- to me he is #1, and you won't regret your decision.

The entire staff here is outstanding: professional, gracious, and caring. They're now caring for…read moremembers of my whole family for cleanings, checkups, and repairs. Great with kids and adults, including adults with special needs. Highly recommended!

This dental practice is awesome. I have been going there for several decades. When Dr. Henspetter…read morebecame the proprietor, the practice and space went from good to excellent . I have had to see Dr H's associate as well and was very pleased. The office staff is pleasant and efficient. The equipment is top-of-the-line and their sanitary practices are excellent. I travel from San Mateo to go there. Laura W

INSURANCE FRAUD!!! I'VE BE CANCELLED BY CABRILLO FAMILY DENTAL??!!…read more I was a patient of this practice for several years. Despite them going out of network with all insurance companies, I continued because I liked the my dental hygienist. Dr. Henspetter, however, never actually performed any dental work on me because none was needed. Only exams. In January 2024 I had pain in a tooth and brought this up with Dr. Henspetter. Right away he said that I might have a crack in the tooth and it might need to be pulled. I was in shock and fear. He referred to an out of network root canal specialist, who was wonderful but costly. No crack but ended up needing a root canal which ended being over 2k. I returned to Dr. Henspetter for a permanent filling and crown in February 2024. Prior to scheduling the appointment I asked the front office if I could have the permanent filling done without placing a crown and was told this was not possible. I was hesitant but when ahead a scheduled. At my appointment I was nervous as this was my first root canal and I was not enthusiastic about the idea of having a crown placed at the time and could I just have a permanent filling placed. When I expressed my concerns Dr. Henspetter explained that I could go without a crown but that the likelihood of cracking the tooth was high and that the best option would be placing a crown. I told him I was not feeling still comfortable at that time having the cows an he visibly became upset. His tone and demeanor changed. At that point I didn't that it wise for me to allow him to do any work on me at that point because of his behavior. So I said I want to hold off for the time being. I could tell he was not pleased but I felt it was the right decision. The following month, March 2024, I found another dentist who was in network to do a permanent filling on the tooth. I gave them my insurance information and scheduled an appointment. The receptionist called me back to say that she contacted the insurance company and they said I already had a crown placed on that tooth. I told the receptionist what happened and Castillo family dental and that I had NOT in fact had any work done on that tooth. I called the insurance company and was told the Cabrillo Family dental had been paid for work billed the DAY BEFORE my actual appointment. I called Cabrillo Family Dental and asked if they had billed my insurance for work that I never received. I was told yes but that it was an error and they would straighten it out with the insurance company. After this I continued my dental care at another practice. Fast forward to February 2026, I made an appointment to have a cleaning with the hygienist because as stated earlier she was excellent. My appointment was for Tuesday February 17th. I received a called to confirm the Friday before, and I confirmed. Then I received another call asking me to come in at 9am instead of 11am. On my way to the appointment. 30 minutes prior to my appointment time, I received a call from the office. The woman's said in an unpleasant tone, "I'm calling about your appointment, we need to cancel." I replied, I'm already on my way. She said, "I'm sorry but we need to cancel. We can call you back later to reschedule." I thought this was unusual to have a dental appointment canceled 30 minutes before a confirmed appointment, not to mention the woman's tone. So I asked, may I know why the appointment needs to be canceled. She said "hold on" and placed me on hold. A completely different woman picks up and says "it shows here in our system that you refused service back in February 2024. And because of this you have been released for our practice l. The doctor not be able to treat you. You should have received a letter about this. Clearly I had not received any letter l, otherwise I would not have waisted my time contacting Cabrillo Family dental to schedule an appointment. I told the woman, at the time I was not ready to have the work done- which is my right. It was nothing personal agains Dr. Henspetter or the practice. I was confused how me choosing to defer dental work could get me cancelled from a dental practice. I went on to ask, considering l, how was I able to schedule and double confirm the appointment in the first place. She responded, " I don't know, you should have been removed for our system 2!years ago. Again very shocked and confused by the whole situation, asked if she would speak to the doctor. She said she would and would call me back. Instead, I received a text message. [see photo] UNPROFESSIONAL!! From the doctor who was so offended by a patient respectfully telling him "no" to a procedure to the woman who said "we'll call you later to reschedule." Knowing that I was no longer a patient at this practice. I've never had anything close to this type of experience dealing with any practice. Thankfully, this practice is not my/ your only option.

As someone who has had very traumatic experiences with dentistry and avoided going for years; I can…read moresay with 100% certainty and confidence that Fairmont dentistry is the place to go! When my partner and I finally mustered the courage to go to the dentist, we decided to walk into Fairmont dental and we did NOT regret that choice. I immediately noticed upon entering the office that Adriana was a very highly skilled office manager. She was multitasking as she enthusiastically greeted me and still made me feel welcome. Within minutes, she had my insurance entered and gave me the information that I needed to book an appointment. She was more than eager to help me. As someone with a business background, I can tell you that Adriana is one of the most valuable employees someone could have. Shout out to Adriana you're amazing! During my initial exam, it was found that I had several teeth that needed to work. Believe me when I say, I knew this, but had totally ignored it based on my history with the dentist and fear. I was very quickly put at ease by how kind the dentist was. On my next appointment when I was having work done, I was EXTREMELY and VISIBLY NERVOUS. I explained to the hygienist and the dentist, my fears and my previous bad experiences when I was younger, and they both comforted me and took their time and checked in on me frequently to make sure I was OK. THIS WAS EXACTLY THE KIND OF CORRECTIVE EXPERIENCE I NEEDED TO HAVE CONFIDENCE GOING TO THE DENTIST! I want to say thank you so much to everyone at Fairmont dentistry for taking such good care of me, being so friendly and kind, but also doing quality work. I will continue to return to this office and I would highly recommend that anyone who has hesitancy to have dental work done to come HERE! They will all take such great care of you.

My son loves this dentist. The receptionists are fantastic, they give us a call if there's a last…read moreminute opening. Out of all the dentists we've been to this office is our favorite. My son says he feels like they take good care of him when he's back there!

Teeth hygiene is very important to me, especially if it affects my health and comfort. Finding G…read moreDental was a gem! Not only was the staff kind and welcoming to me as a new patient but Dr. Galang and his team is amazing at what they do. They took care of all my problems and concerns as well as making sure my appointments were flexible! G Dental definitely lives up to their 5 Stars in all aspects.

My experience went really well!! Everybody is really nice and good with what they do. I had a…read morereally great cleaning experience :)

Been with 59B dental for years now. The office is modern. Staff is friendly. And most of all the…read moremost pain free dentist that I have ever been to. Dr. Tang and all of the other dentists, dental hygienists and staff are really good. I highly recommend them.

I am writing this review after a year of not going to this office. I started off with good…read moreexperiences with this dental office. Front desk was friendly, the dental office/equipment looked modern, and the dentists were efficient. Each procedure was explained and front desk helped with scheduling and often notifying for upcoming appointments. So the reason why I stopped going... I had a filling redone due to it coming off. However, I had pain around the same tooth for months. I couldn't eat on that side at all. I went back in for checkups to see if they can figure out what's going on. The head dentist told me to consider getting a crown since there seems to be a cracking on the tooth. They offered to cover the costs however I thought it was a bit extreme to get a crown from a routine filling. Over the next couple months, I would go back multiple times since the pain didn't go away. This included shaving part of the filling, redoing the filling, and trying to figure out my bite. And the final time I went there for a checkup, I was just told it could just be a neurological thing and almost made it sound like it was my fault and they can't do anything about it. The only reason why I kept going back was to give them the opportunity to fix what they had messed up. I ended up looking for another dentist and I told them my issue. They were able to figure what was wrong, and redid my filling. Now I have no pain.

I had my first visit at this dentist office and I can honestly say Carlos made the experience so…read moremuch better than I expected. From the moment I arrived, he was incredibly helpful, kind, and professional. Going to a new dentist can be a little nerve-wracking, but he immediately made me feel comfortable and at ease. Throughout my appointment, Carlos consistently checked in with me to make sure I was okay and not feeling uncomfortable. I really appreciated how attentive and patient he was. He explained things clearly, answered my questions without making me feel rushed, and made sure I understood what was happening during each step. It's rare to come across someone who genuinely cares about your comfort, especially during a first visit, but Carlos truly did. His calm and reassuring presence made a big difference in my overall experience. Because of him, I left feeling confident about continuing my care here. Highly recommend!

First time here with great experience! I was seen my Dr.Chan and Jenni with the help of Yoly. They…read moreall have professional knowledge and explained everything to me. Would highly recommend this place!

A dentist friend of mine (who was not working at Dr. Mahooti office) recommended me to go to his…read moreoffice for my dental needs. So I have been a patient since them (at least 5 years now). Lucky me, I don't have work to be done (just do my 2 yearly cleaning with the wonderful, beautiful and super professional dental hygienist, Julie) but every now and then Dr, Mahooti stop to say hi when I finish the cleaning and check if everything is ok with my dental health. He has a lot of extra services to offer that are not usually covered by the insurance companies, but there is no pressure to have anything done there (as opposite to so many other dental offices). I don't feel I am ripped off and asked to have X-rays done gratuitously. Everybody is very friendly, the service is very professional, office is very modern and nice location close to Qualcomm (even if it is kind of far from me, I keep going again and again, don't feel tempted to change). And, very important for me, the ladies at the office keep calling me the day before to remind me of my appointment!

----4/3/09--- Don't come here. Claire, the office manager…read morehas left. I made an appointment online one month ahead via the internet. I showed up for my appt and was informed that my appt was cancelled because I didn't call to confirm the confirmation. How ridiculous is that?? What is the purpose of making an appt if you have to call again to confirm??? It's an inefficient technique that's uncommon in the business realm. am not aware of any company where clients must confirm a confirmation. It's time-wasting for both parties. When Claire, the office manager was still employed there, I would receive a reminder call and IF I wanted to make any changes, I can call the office back. That's how an appt should be. I agree with Teddie's review. Dr. Mahooti is rude. He tried to pressure me into doing a lot of cosmetic work. When I refused, he insulted me with, "you're a healthcare professional, you should know better." I WILL NEVER COME BACK HERE NOR WOULD RECOMMEND ANYONE HERE.

I love this dental office! I have very healthy teeth thanks in large part to the care I have…read morereceived here over the last 48 years! Painless cleanings and professional and kind service!

Everything! They are all amazing. Have been going there for very long 25 years…read more Very calm and safe environment.