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    Short's Service Center

    5.0 (1 review)

    Services - Short's Service Center

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

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    5 years ago

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    John Vance Ford - More SUV's and cars

    John Vance Ford

    (15 reviews)

    If I could leave less than 1 star I would. The sales lady is money hungry and doesn't want to do…read moreher job and she puts HER issues on her customers rather than taking responsibility for her work.

    The service department of this dealership is a sham. They had my 2024 F150 Hybrid for 2 weeks and…read moredid nothing. They lied to my face about it as well. I dropped off the truck with 18000 miles on it because it totally shut down will driving. I was told by this service dept that only one tech knew how to work on this type of truck. However, each time I tried to talk with him they would tell me he was "out to lunch". I got FMC involved and they told them the same thing when they asked to talk to the tech working on my truch - "he is out to lunch". The caseworker at FMC advised me to seek out another service department and thankfully I was able to get it to one and they went to work the very same day I delivered it. Vance Ford Service Department continually lied about the issues with my truck as well as when I did go to look in on it had it parked unlocked on their back parking lot. They couldn't even find the key when I asked for it. I have never had such chaotic service from a dealership in all my life. This department works on deception and come to find out they are extremely incompetent. The person I was stuck with was Scot and he continually manipulated and lied about the status of my truck. Had I not got FMC involved my truck would still be sitting on their back lot. I drive Ford Trucks. Needless to say I will never be back at Vance Ford in Guthrie nor any other dealership that bears that name. Beware of this dealership my friend!

    Short's Service Center - autorepair - Updated June 2026

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