Unfortunately there are not many options when it comes to dining in terminal B. There is 1 sit down restaurant and 2 others that are more fast casual. Therefore this place was busy. I ordered the Caesar salad (no croutons)...what I got was a salad that was a 1/4 croutons (I'm allergic) and no salad dressing. I went back after I took every crouton out and asked for Caesar salad dressing...they said they didn't have any. If someone orders a Caesar salad, you think they would preface it that they didn't have salad dressing while I was ordering. They offered honey mustard but I didn't want it. Highly disappointed. If you are gluten free or celiac avoid this place. read more

Great fast service right before i was about to board. The vanilla shake was really rich. Solid new addition to the airport dining! read more

Shula Burger - Vanilla shake - Burgers Near Me - Fort Myers, Florida

Service was horrendous, slow (30 minutes), incorrect orders understaffed, kiosk that doesn't print receipts, just a complete nightmare. Burgers were ok, onion rings taste like a greasy sponge. 2 places for lunch at RSW and we hit the wrong spot. If you have less than 1 hour before you board you will not have time to get your food and eat it. Seriously. Nothing like this place. read more

Even when using a kiosk to order, There was Super slow service! Messy tables. Definitely not worth the price.

Subpar all the way around. This airport location has been closed forever and they are now open, but with a very limited menu. I had the Shula Burger, which comes with fries. I asked for it to be cooked medium and it was brought to me medium-well. The burger was thin (1/4 lb) and devoid of juiciness and lack of flavor. The bun was not the freshest. Fries were fine. Service was very slow. All this for $17. Overall, I would not want my name on the restaurant. read more

Shula Burger - Limited menu - Burgers Near Me - Fort Myers, Florida

We were at RSW airport. We went to Shulas burgers. The line was long. The orders were incomplete, not cooked and even forgotten. The employees wouldn't accept cash. The burger wasn't done and the chicken tenders and fries were overcooked. Wasted money on food that wasn't edible. read more

If Don Shula's team was known for excellence, this team is known for rudeness. At least the manager. I was waiting to board my flight and the lady next to me had the nerve to ask about her food. They said lady you put your order in 4 minutes ago and other quips to her. It took 12 minutes for her to get her "fast" food. People need to make their flights, The staff said the burgers are made to order and can take up to 15 minutes. They were not cooking burgers to order, that's bs. They never asked how you wanted it. The kiosk ordering system was broken as well. A couple people left without their food to make their flight. Generally bad attitudes. You are not doing me a favor. Get over yourself! read more

Well I went to eat here at 2:30pm today (Monday) and was told they were closing for the day. 2:30 on a Monday. Hmmm. There were several people working. The reason given was "we have things to do" Guess paying customers are not part of that. read more

They just reopened in conc B and the menu says a Shula burger is 2 patties pickle tomato lettuce and Shula sauce. So I ordered it and it was 1 patty. I inquired about that with the cashier and she said the double was an extra 4 dollars. I explained that's not wat the menu says and she said oh well. So I sit back down and try it. Ever take a bite of beef and know it's gone bad? Well that's what this burger was. Kind of difficult to imagine being the just opened up 2 weeks ago but yeah my advice would be to avoid this place. Best place to eat at RSW is still a bag of potato chips. Spend all this money on renovations and bring a garbage place like Shula burger back? I know it's Florida and Shula but the place is total garbage. Glad I didn't order the 5 dollar French fries or 5 dollar onion rings read more

I can see why the current rating is 2.5 stars. The bar area, seating area and patio were nicely decorated and inviting, while the service was cheerful and friendly. Unfortunately, the mixed drink prices started at $9.99 and the drinks were weak. Meh! read more

Shula Burger - Storefront - Burgers Near Me - Fort Myers, Florida

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Very slow service but saw lots of servers-I ordered a steak tip sandwich-I needed a microscope to find the steak! Should have heeded the other reviews. read more

Shula Burger - "Steak" sandwich and gives Shula a bad name - Burgers Near Me - Fort Myers, Florida

Update, I still have not received a refund for the food and drink order I placed and never received. Because it was Apple Pay I cannot dispute the charge... 6/20/24 still no call back, still no refund! read more

Decent food and decent service at the airport. This is not a full service Shula's, and they do not even have steaks on the menu. You can get sirloin as an appetizer or on a salad. All of the ordering and payment is online via their website. That works fine. Good bar, with a friendly bartender. read more

Skip this place. I walked in and overheard a bar employee arguing with a customer over a menu. The customer was asking to see a menu and the bar employee was telling him he wasn't going to give him one unless he was seated. Odd. Anyway, I sat down and awaited a menu. My server came over and pointed to a QR code for the menu. I hate not seeing a real menu but ok. I get that it is the new thing. I look and see food listed in an odd manner. Very basic with no descriptions just what exactly is on each item. Very weird. I have seen better menus from a hospital bed. Ok, whatever, I am ready to order. My server comes back and tells me I have to place my order through the app. What? I was dining in, not getting my food to go. I go through that process which was not super user friendly (I feel bad for elderly travelers) but I make it happen. My food came out (a burger and fries). The burger was meh and fries were cold. I asked for ranch and they brought me a packet of ranch salad dressing, which was nasty. The food is expensive, it is not great, and the service was meh. They use plastic silverware. They are certainly charging for restaurant prices, I would think that could include real silverware. I am not sure why they asked for a tip as the customer does all of the work, including placing an order. All the servers do is drop the food off at the table. The employees seemed pretty miserable. I would suggest going somewhere else. It is weird that the reviews have painted a very clear picture for quite some time....yet management has done nothing about it. read more

TRAVELER BEWARE: No hostess, took 10 minutes to get waited on and employees are scarce to the point it seems like they are hiding from you. No ambiance music. Have heard multiple people walk in and ask if they are even open? Limited menu (due to Covid) they say. Ordered from QR reader which was ok but one of the items was forgotten. I was asked if I wanted a beer refill but my wife was not asked about her coke refill. Don Shula was 1 hell of a coach! He would not have tolerated players that performed like the employees here. This review was written in hopes that mgmt will make some changes. There is money to be made in this spot at RSW! read more

Shula Burger - Manager working hard! Been sitting there on his phone for well over 30 minutes! - Burgers Near Me - Fort Myers, Florida

After 15 hours of traveling home (from Poland), I was starving. So I stopped into Shulas at the airport. The place was empty but service was slow. I seated myself and 2 servers looked at me, but it still took over 5 minutes to come over. I ordered a Mushroom/Swiss Burger with fries. The food was good. Can't say I would come here again, but there isn't actually much else to choose from at this airport. read more

Shula Burger - Bar - Burgers Near Me - Fort Myers, Florida

This place is not good, I would avoid. The food is old and seemed border line spoiled, we didn't eat it, cost $100 for two sandwiches and two beers. read more

Ordered hamburger medium and it was well done as was my daughters burger. French french fries were terrible. Hardly any cheese on the cheeseburger. Looked like the fries were re-cooked from an earlier batch. read more

Horrible service and it took 45 minutes to get the food. They screwed up our order and I had to wait until they made a new burger.

The worst steak ever, no idea how you have 2/3 be medium to well and the rest raw. Can't figure it out. I ordered med rare.. Think the staff liked to party more than produce a great product in the kitchen as they were yelling and screaming in spanish. Don Shula would be ashamed! read more

If you find yourself in RSW Fort Myers Airport you will soon realize there are no good options for food. This is in the area before security and the food is as you would expect, basic and sub par. Not a bad place for a drink and the sweet potato fries are cold but ok. The bartender was friendly which made it better and so was the host an eclectic young man. read more

Yuck! Theres not a lot of options out of RSW but the food here was horrible. it tasted repackaged and microwaved . not only that,but it took forever!!!! Go someplace else! read more

This is the worst restaurant I have ever stepped in. First thing that was a red flag was not being greeted by any worker to sit at a table. The food was not only overpriced but also very dry and disgusting. You can clearly tell it was frozen food that was just heated up. The environment and employees were also very rude and not helpful. They acted like they were working but in reality they weren't doing anything. I don't even think their was a manager running this place and if their was he really doesn't know how to do his own job. This place was a very disappointing and disgusting experience. read more

The worst burger. It is a dry, frozen burger. I noticed the majority of people were ordering salads, or the fried chicken wings. I have also had the chicken sandwich it was a dry mess. this airport needs more restaurants. too expensive for what you get. read more

Order off your phone only Understaffed severely Plastic fork - Really $22 for a glass of Chardonnay You're better off at McDonald's where you get what you expect Very very disappointed Do not recommend!!!! read more

Best meals we have had since moving to Florida 4 years ago. Our server Jeffrey was outstanding: knowledgeable, efficient, and very personable. The lobster bisque was to die for; best I've had since leaving New England. The filet mignon was cooked to perfection.the atmosphere is upscale and the decor reminds you of a gentlemen's club in London. All in all a very wonderful experience. read more

Pretty decent airport food- though it is before security which always gives me a bit of anxiety eating at a restaurant prior to getting through the security line. We didn't have much of a choice though because we were all separating to different concourses. Service was not so quick either, but friendly. We ordered the buffalo chicken appetizer and two Cobb salads to share. This was the perfect amount, and all dishes were delicious. The Cobb salad had fried chicken on it which was tasty but definitely not healthy. Though we didn't have the burgers or steak- which I believe it is known for- the food was pretty good and priced decently as well. read more

Ugh. Caesar salad and veggie burger average. Sirloin tips inconsistently Cooked and 3 with gristle. Few choices here at RSW

We let our waitress know we had 30 minutes to eat, and she made sure we made our flight. As another yelper has noted: this is BEFORE SECURITY. Ordered boneless chicken Thai appetizer and a double blue cheese burger with grilled asparagus to share. I bit into the fried chicken (no chicken, it was a ball of batter) while the waitress was checking in on us. Without hesitation, she went ahead and put in another order for us. The double burger was huge and large enough for the two of us to share. Love how there was plenty of gooey blue cheese. Note that the burger came out medium-well, we were not asked how we liked the doneness, but it's fine with us not to risk diarrhea right before a flight. The asparagus had a balsamic glaze - lower calories than fries and didn't cost us more. Overall, we were so pleased that we were able to eat and leave within 30 minutes. Honestly, I'm a bit tired of the restaurant/sandwiches/Starbucks selection after security. read more

Shula Burger - Double blue cheese burger and substitute asparagus - Burgers Near Me - Fort Myers, Florida

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Great food to eat your lunch and some drinks before your flight! Service is good and food is delicious. Glass of house white wine is so expensive! That's why I give 4-stars instead of 5. read more

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In the words of two of the greatest athletes to ever live, Don Shula as well as Michael Jordan I'm back. read more

Best place to dine at RSW, an oasis of good food and drink that hearkens to Coach Shula's excellence!

Service was appalling. I have never said boo to any staff in the 25+ years of dining. That's thousands of business and social meals. I can't think of a single time I had to ask for utensils 5 separate times. Or having the wait staff roll their eyes when I asked for a napkin. Avoid at all costs. read more

There was some time to kill before my flight so I figured why not. The service was okay. The waiter complained to us a few times about a table he just waited on. I ordered the Shula's BBQ Burger ($12.99). It was comprised of double cut peppered bacon, cheddar cheese, and BBQ sauce with a side of fries. First off, there was no asking how the burger should be cooked. I did not see anything in the menu where it stated how all burgers would be cooked, but I could be mistaken. It came out medium well, not ideal for me. The flavor was good, but just not the temperature of the meat. The fries were very tasty. There was just enough seasoning present. Will I go back? Possibly. read more

Shula Burger - Shula's BBQ Burger - Burgers Near Me - Fort Myers, Florida

Apprehensive about going here after reading so many poor reviews. Service was XLNT. Beer was cold. Steak tips were medium rare and seasoned well. No complaints at all. read more

Similar story to other posts. Wanted to kill an hour watching golf and having a burger. Very few customers there. Several employees but no one was bussing the tables/bar area. Not clean. Bartender asked if I wanted something to drink and I asked for an iced tea. She went back in the kitchen and that was it. Never reappeared. Some loud talk and laughing back in the kitchen but nothing else. I walked out. read more

I've dined here on half a dozen location when heading out from Fort Myers. To be honest, they have a bit of a captive audience as this airport is practically a food dessert with pretty slim pickings - a Starbucks for the coffee zombies and once you get past security, a Sbarro with chef-boy-ar-dee-like pizza. So, in comparison, this is fine dining. It's main drawbacks are: 1. It's a chain so things are all a bit processed 2. It can get really busy (although they are pretty fast) 3. It is outside the security area so keep an eye on the likes (or spring for TSA Pre-check status-best money I ever spent!) Food wise, they have a pretty big menu with sandwiches, burgers, appetizers and salads-all the typical pub foods. I usually get the BBQ burger which I like, but today opted for a club sandwich. I wish I had stuck with the burger. The club had a ton of mustard and was served on a ciabatta roll which was not nearly as good as the traditional toasted bread. Took about 20 from ordering to get my food. Since I had plenty of time this was not an issue for me. If you want something approximating real food, opt for Schulas at Fort Myers airport (but stick with the burgers). read more

Shula Burger - Club sandwich - Burgers Near Me - Fort Myers, Florida

Terrible - have been here twice, always understaffed, you stand and wait while zombie waitresses wander about and don't acknowledge you. Online menu terrible, service super slow, pathetic read more

Our food was OK. This has been a favorite spot for my wife to eat in the past. While our server was pleasant, our order was messed up a bit. I place some of the blame on the QR system that must be used for the menu, ordering and payment. I ordered a side salad because it was not clear when ordering that a side came with the burger (it comes with fries). The salad never came. One of our items from the appetizer menu came late. I had joked with my wife beforehand that I was going to Quiznos; that may have been a better choice for me. I'm not suggesting you avoid this place but make sure you have lots of time before your flight if you decide to eat here. read more

This place sucks even by airport standards. You should a manager that knows what they are doing.