I took a hard fall on my left knee. When i checked in,…read moreeveryone was great. The Dr had already scheduled radiographs. Usually you go in a room. Then they do radiographs, Dr comes in. They skipped the initial go in the room. So Flippin organized. Dr was great. Second time I've been there. These folks are constantly, consistent. They should feel great!​

Late post 6/18/26 Surgery can be unnerving, scary, and…read morefilled with so many emotions, but it makes all the difference when you're surrounded by a caring and compassionate medical team. Jenn was wonderful and immediately helped put me at ease. I especially appreciate when a nurse gets my IV on the first try--it may seem like a small thing, but it certainly doesn't go unnoticed! It's always such a strange feeling to go under anesthesia and then wake up with everything already finished. Bette was incredibly calming, kind, and attentive during my recovery, which made the experience much more comfortable. I also want to thank Dr. Kaiser for his care and concern in making sure all of my issues were addressed. My gratitude extends to the anesthesiologist and every nurse in the operating room for their professionalism, compassion, and excellent care throughout the entire process. I'm truly thankful for everyone who helped make a stressful experience as comfortable as possible. Hopefully, this will be my last surgery for a very long time!

This is to say thank you to Dr John Marshall for the great care that you gave me during my bunion…read moresurgery on Feb 18. You did a fantastic job and were very thorough and explained everything before the surgery. I was never in any pain or discomfort. I know that the reason why I'm doing so well now is because of your wonderful care. Thanks again and I hope to have you again for the other foot!!

I received a bill from them 15 month after my procedure. I called their billing company and no one…read morecould explain why my insurance denied it they just threatened me with collections.

Man where do I start ! it just saddens me that I have an amazing medical Nurse Practitioner that I…read morehave been seeing since I got diagnosed with Crohn's she take care of me and helps me with so much I am dealing with in this disease I have now for over four years, it's been so hard and such a struggle! But she is so good! So compassionate and so supportive with all the health issues I am dealing with, but the call center ! Horrible! Making appointments! Horrible! Getting seeing sooner ! Horrible! Customer service! Not good! Except for this last time that sweet young lady finally heard my voice and my concern and got me taken care of by my appointment I needed within the three months the practitioner asked to see me in the three months not 9 months like the last time! At times I do want to find another gastroenterologist clinic but I won't for Mary Helmerich! She is Amazing! Everything else they seriously need to work on!

A Prime Example of Nevada Healthcare at Its Worst ​If you…read morevalue your time, money, and quality of life, I strongly advise avoiding GI Consultants in Reno, specifically Jesse Viner and Dr. Harrison. I was referred to this practice for severe post-op complications, including gastroparesis and daily vomiting. Instead of receiving comprehensive care, I have been met with a complete lack of empathy, blatant disrespect for my time, and administrative greed. ​Initially, Jesse Viner seemed attentive, but the standard of care quickly deteriorated. He ordered an EGD, which was performed by Dr. Harrison. Afterward, Dr. Harrison dismissively told me my vagus nerve was likely damaged during my previous surgery, offered absolutely no medical options to improve my quality of life, and simply recommended cannabis. When I later asked Jesse Viner to refer me elsewhere because I was out of options, he flat-out refused and told me to go back to my original physician. ​The disrespect for patient time at this office is staggering. On one occasion, the staff canceled an existing appointment specifically to accommodate Jesse Viner's schedule. They made me his first patient of the day at 7:00 AM, yet I sat there for nearly two hours and wasn't seen until almost 9:00 AM. I find it ironic that I was forced to accommodate his schedule, only to have my own time completely disregarded. ​The final straw has been the bureaucratic gatekeeping. My original physician, who initially wanted an EGD with dilation, sent a new order to GI Consultants specifically requesting Dr. Fang perform the procedure. I waited two weeks in silence from Viner's medical assistant while continuing to throw up daily. I finally had to physically go into the office to get answers. I learned that Jesse Viner had updated his notes and refused to process the order, claiming the last EGD was "too recent." Rather than collaborating with my referring doctor, he is forcing me to pay for yet another office consultation just to "justify" why I need the procedure. ​To add insult to injury, the front office informed me that I had to pay a $50.00 fee just to expedite my request for care. ​I have repeatedly communicated to this staff that my quality of life is severely diminished and that I am vomiting daily, but it clearly has no bearing on how they operate. This practice seems entirely focused on wasting patients' time and collecting extra consultation fees rather than providing actual medical care. I would never recommend this practice or this provider to anyone in Northern Nevada. I wish I could list negative stars.

Went here for an evaluation and staff and Dr. Goz were all very nice and professional. Short wait…read moreand scheduling was easy. Also ample parking unlike so many medical offices and easily accessible.

Exciting day for my son and I as my son got fitted for a new wheelchair. NV Pain and Spine is one…read moreof the only vendors that had capacity to have physical therapy perform the evaluation alongside NuMotion, our wheelchair vendor. Folks were professional and friendly. Lots of questions, lots of paperwork for documentation of medical necessity. Waiting room is clean and roomy. Wheelchair to be built with new and improved recommendations, and will ready in 3 weeks.

This was our first time here, as my daughter had surgery today, and naturally we were a bit…read moreanxious. Both the pre-op nurse Savannah and post-op nurse Ashley were so kind, calming, and incredibly comforting. They truly made a difference in helping us feel at ease during the entire process; especially for my daughter. Hopefully I got their names correct, please know they were absolutely wonderful, and we are so grateful for the care they provided. Thank you

I just had a surgery here last week, I was really scared as I haven't had many surgeries in my life…read moreand was traveling from Las Vegas for my procedure. 10/10 care from the staff here! Check in process was easy. The anesthesiologist who took care of me was fantastic and so nice, he made me feel way less scared and taken care of. Post op was a breeze! I really appreciated my time and experience here! Thank you for taking care of me

Yeah, it's quite a few years back. I saw Dr. Clark because I suffered from chronic pain in my lower…read morespine and back because it's full of screws and rods. I think some of their loose and so is the last radiologist that looked at it not so seriously into another surgery, but I would like to see him again hopefully, he will take me on like I said I did some years ago and I think I just left. My phone number is 775-309-8613 and the landline is 775-265-6808 just for his information I used to drink like a fish. I have now been cleaning sober from everything and I attend AA meetings and I'm doing awesome and will not ever go back but I can't deal with this pain anymore. It is ruining my life. I'm 67 years old and I can't do anything but eat lay on the couch and go to the bathroom So somebody called me either way and if he can't see me, maybe he can refer me to somebody that can take you very much. My name is Kelly Lapin. I hope you had an awesome weekend. Thank you.

I used to go to William clerk for a Facet Joint shots and he was very professional and his staff…read morewas great!!!

Thorough and informative! I love this office. Everyone here is very kind and welcoming. Setting up…read morea plan for fillings was super easy as well.

All the dentists are super competent and friendly. They went out of their way to fit me in and…read moreadjust my bite before I was going out of town, which I really appreciated.

Amazing, totally amazing…read more I had written to my primary care doctor through MyChart to request a referral to see a pain specialist. I had an appointment with him scheduled in a week, and he replied that we could discuss it then. No urgency, no help in the moment. In the meantime, I tried calling a pain management office within his own network (Carson Tahoe Health), hoping to bypass the referral. Unsurprisingly, they said no. I was in a lot of pain, frustrated, and feeling hopeless, until God sent me an angel. Someone told me about Dr. Nairzi and his walk-in urgent care orthopedic clinic in Reno (United Pain Urgent Care). I drove there, arriving at 5 PM. Within just over an hour, I was evaluated and treated with facet joint injections at C2-C3. For the first time in years, I was pain-free. I don't know yet if this will be a permanent fix, but the fact that I could walk in and be treated the same day with no referral was absolutely life changing. I now have a follow up appointment at his main clinic to explore longer term treatment options in case the injections wear off. This is how healthcare should work. Not delayed by bureaucracy or driven by profit, but centered on compassion, urgency, and the patient. God Bless Dr. Nairzi and his incredible staff for their vision, care, and for being the kind of doctor we so desperately need more of in this broken system.

I have been in pain for over 8 years, worse the past 3 years. Had my first injection and the pain…read morewent away. Finally able to walk, sit, and even sleep through the night. Fast forward a month later on a Sunday and the pain came back 10X. I called and this place has an urgent care who got me in the day after i called. They were really busy but the staff were all so very kind.

This is to say thank you to Dr. John Marshall who was my anesthesiologist on Feb. 18 for my…read morebunion correction surgery. These guys don't get much if any credit for the great work that they do. I know by how well I'm doing after that it is because of your great care. Thank you!!

Thank you, Dr. Virden and Team for treating me like a family. The moment I walked into your office,…read moreI knew I made the right decision. You and your Staff are out of this world! Shout out to Ms. Espie and Ms. Angie! You ladies are amazing on how you took good care of me! Dr. Virden is an outstanding surgeon! A perfectionist, compassionate, fun, caring and amazing human being! Love you all so much! Grateful and blessed! AMEL

Dr. Virden, I was your patient in 1997, and again in 2019…read more I trusted you. My face looked good after $5000 in 1997, but my neck has always been an embarrassment since then. I hate really cold weather, but love the fact that I can cover my ugly neck :( Now here we are in 2019, how I wish I had never let you destroy my body on October 30th. The reason for my email, I lost my incredible husband Tim on September 25th, my best friend and the man that took the best care of me after my surgery, that YOU F$#@*& up so bad. I still have pain and total discomfort from that surgery, and IF another man should ever come into my life, I could NEVER be intimate with him, my scar is horrible and my stomach is now just under my tits. Hoping you had a memorable 12 days of Christmas, and made lots of money for your wife! Sincerely, Candice Booth