I went to LKS to see a used Ford F150 they advertised online. I drove down from Tracy because the…read moread showed a truck that fit what I was looking for pretty exact. When I reached out online Kevin responded right away and we set up a next day test drive of the vehicle. When I arrived Kevin greeted me, her was very polite, he showed me to the truck answered any questions, retrieved the keys and left me with the vehicle to inspect it at my leisure. After a short inspection I asked him if I could test drive the vehicle and he took a copy of my license and let me take the truck. During the test drive I did a hard acceleration and noticed a sputter with some significant power loss and the check engine light flashed on- it was a misfire. I drove back and let Kevin know what happened and that unfortunately I wasn't interested. He was very apologetic and asked me to wait before leaving and hooked up his scanner to see what was wrong and it was a misfire. He changed it the spark plug from the misfiring cylinder and we went on another test drive and the issue was gone. I liked the truck and the scanner didn't show any other problems so I decided to buy it. Kevin informed me that if the problem came back even though he was selling me a used car as is he would fix it or he would take the car back which from a smaller dealership I've NEVER heard before. We finalize the deal do the paper work and I drive off. During my two and a half hour drive back it happened again so I texted Kevin and let him know, long story short hex was polite and professional and honored his promise. I got the truck home and within the next few days I decided to use my scan tool to see what the issue was and it showed a misfire in the number two and four cylinders so I changed the spark plugs in all of them which I usually do anytime I buy a used vehicle anyway and all codes cleared the truck has been running great now for about a month. I called Kevin to let him know and he was happy it worked it and offered to pay for the repair which I declined. Kevin is a stand up guy, and if I find itself in need of another used car I'll gladly do business with him again. Here's one thing people need to consider though when buying a used car, especially from a small dealer. These vehicles are used they're not certified pre-owned they're usually inspected to make sure they're legal to be put on the road and minor repairs are done. You're delaying with a small business that's trying to make money and most of them aren't going to spend extra money to make sure every major repair is completed because their customer base cannot afford or do not have the credit worthiness to buy those types of vehicles. I could've gone to a certified dealer but I found this specific truck and honestly I expected more issues than what I've had so far. Bottom line I usually don't trust used car dealers but Kevin showed here would make things right during and after the sale. I can't recommend him enough!

I found Kevin on Craigslist many years ago. I can honestly say that at no time did I ever feel…read morepressured to purchase. He was a great guy. Understanding of our situation. Told us that if we wanted to look around more til we were sure he respected that. He had so many offers on this car. Our last two pre-owned cars we felt pressured and ended up making a bad decision. So like he said the choice is yours. It's for sale and I know you're interested, he let us leave and shop around. Within an hour I called him back and told him I want to purchase it. I'll be back tomorrow. He knew I was a young college student needing reliable transportation back and forth to school. He said it's not just selling a car to him, it's an investment in my future. And Everytime I get in this same car now I'm always grateful to him for being understanding and an overall wonderful person.

I've bought seven cars from the car guys and saved thousands of dollars. Deion took care of me…read more As long as you're not in dire need to buy a car that day. He will find you the best prices. And get the car delivered to you. I would never buy from a car lot in Fresno again. Unless I really had to.

Took $2000.00 for extended warranty- for the car and never send payment to warranty company…read more Negative 5 - Never responded when it was in question and didn't pay for the covered repair.

I was able to take my carmax appraisal to own-a-car Fresno on Bullard and Blackstone and they were…read moreable to match carmax's price. They even have a new lifetime warranty offer for their vehicles on the engine and transmission. They aren't pressuring you like some other dealers. But I'd definitely say it's worth a shot!

Why the hell do people still come here. They will tell you whatever lies they can to sell you a…read morelemon. People, don't be stupid and buy from this dealership, best case scenario you'll have a car that drives fine for a few months and then you'll end up spending thousands more on repairs.

Tucked back in the corner. But worth the look. Jesus does a great job of making the experience…read moresimple and straightforward. The staff all the way up to the owner are all great very knowledgeable and friendly. Most importantly they don't hound you or talk fast to try to make you disoriented. I would recommend to anyone and will be back again.

Great service!! Super friendly process was very easy! Thank you for showing such great hospitality!read more

Carmela sold us an Audi Q5 we love it. She was very nice and helpful. She wasn't pushy or…read moremanipulative like some dealers. She was very professional. Keep her on the payroll

Okay friendly sales people and since the price is set no back and forth…read more But I purchased a wrangler I got on highway and then the death wobble, had it towed in at my own expense and they claimed to have inspected and balanced the tires two days later I had an important appointment I had to cancel because as soon as I got on highway wobble stay away from their service department Oh let me add, their sales manager Brian has zero customer service skills and is a liar don't do business here you could be driving a death trap

WE JUST HAD THE BEST EXPERIENCE PURCHASING OUR PICK UP TRUCK TODAY! Mario the office manager was…read morethe best help and sales rep. So considerate, so warm & worked so well with us. Highly recommend this dealership, thank you again Mario!

This place was beyond amazing. I bought my first car from this location last year and the service,…read morehelp, and deals they gave me were out of this world. I 1000% recommend looking here to buy a car.

Having read the reply, here is mine…read more They had claimed it cost $1500 to ship a vehicle from Fresno to the Oregon Coast. $1500 is what it costs to ship a vehicle from the East Coast to the West Coast. A bit of research on my end showed the cost to ship from Fresno to the Oregon Coast is $500. This business does not know their own business and the leadership is not smart enough to find out the particulars. The objective in sales is TO MAKE THE SALE. This does involve negotiations. It also requires flexibility. These attributes are MIA at this dealership. They did show plenty of 'tude though! Had they taken a more positive approach, a sale was possible and since I had my best friend making a trip from the Oregon Coast to SoCal, he could have stopped by, traded in my car, picked up the one I wanted and there would have been a sale made. 2 months after I tried and was unable to deal with such a difficult dealership, the car I wanted finally did sell. That represents 2 months of dead money. Make sales quickly, get the money back plus some profit, buy another vehicle and keep the ball rolling! That is how to do it. Those 2 months are now gone FOREVER. What remains is my bad feelings over the experience with this dealership. Remember folks, they told me that it would be better for them to watch a vehicle collect dust on the lot than to make deals. Do you really want to do business with this kind of business? Adding some to the dealership's second reply: The $500 shipping rate from Fresno to the Oregon Coast was found by using a search engine to look up vehicle shipping companies. If you are paying $500 to ship a vehicle from LA to Fresno, you are overpaying. Go down to a temporary employment agency. Hire some drivers to take to the auction. $100 or so for the driver, $40 or less for the gas and a stop at In-N-Out for a meal comes out a lot less than $500. The best time to sell is when you have a willing buyer. You failed to cash in and get the sale. The objective is to get to YES. You think you can dictate to the market what the price is? eBay is full of unsold listings where sellers try this kind of move. Those who let the market forces decide the value work though. It's called capitalism. This system seems to work rather well! Anyways, all it will take is someone reading this review and our exchanges to realize that your dealership is difficult to work with.

10/10 service helped us find the best options with no pressure whatsoever highly recommend.read more

Jose from Autoplex was very honest and upfront about everything. He got me into the car I wanted…read morewith a great rate and payment!

The owner Gabriel Guzman is not honest and cannot be trusted…read more A few years ago, he sold my GMC truck on consignment, and the following week he declared bankruptcy. So this was a pre-meditated step and could not have happened all of a sudden. I kept trying to contact him, but to no avail. I have lately tried to contact him many times, and left a few messages with his employees. He declined to receive my calls and never bothered to call back. While I understand that he may have had some financial hardships in the past, it's evident that he is now financially well established. The least he should have done is to call back and apologize, and pay back the money. None of that happened. I was not surprised when I saw very negative comments by some of the customers.