They are very kind and caring. Would recommend them. Prices are reasonable. They have an older…read morebuilding from the outside but its is very clean and nice on the inside.

I would give zero stars if possible. My husband passed unexpectedly on May 14 . Lipp and Sullivan…read morewere the funerals directors on call,so they received his body. They called me the very next morning to say they had to get someone to sign the death certificate, then probably the next week I'd have to come in and go over it. AND did I know what I wanted to do? It hadn't even been 24 hours yet, I hadn't slept the night before and his concern was what did I want to do? I told him I was thinking cremation but would not be making any decisions until I had a chance to talk to my adult children. He interrupted with "You have to have permission. " I said "What?" "You have to have permission to cremate" He then said he'd get back to me. I called a week later asking about whether he had gotten the death certificate signed. No, he said. He was still waiting. It then occurred to me he didn't have the information he'd need to put on there,and how would a doctor sign it without it being filled out? He asked again about what we wanted to do. I told him cremation. Again, "You have to have permission " Finally, I decided to call Holycross funeral home. I left a message and almost immediately got a call back. Yesterday I went in. He had already made the call to Lipp and Sullivan to take possession of my husband's body. He had all the paperwork ready for me to sign, and amazing many of my questions before I could ask. He was very irritated at Lipp and Sullivan for the way they made my family and I wait without any action at all. Losing my husband was difficult enough, and Lipp and Sullivan made it even more difficult . (NOTE: You do not need permissions to have your husband cremated) I Got the distinct impression that 1) He wanted to sell me a casket. 2) That he was old school and thought women should just go along and be meek. I'm not that way. I push back when I feel I'm right or someone is being taken advice of. I DEFINITELY would stay far away from them. It's hard enough to lose a loved one .Then to have a funeral during who shows no initiative, and no respect for you or your wishes makes it more difficult .

Melissa is very good at what she does! Such a detailed person and clear about what needs to get…read moredone to keep everything streamlined. Very grateful for the help she has provided! Thank you

The cemetery is well maintained. The hours posted on Yelp for Saturday & Sunday indicate it's…read moreclosed. That's not correct. The gate is open from dawn to dusk however the office is closed. I went on a Monday holiday and was able to visit grave sites. Management should post a map of the cemetery on their bulletin board to make it easier to find a loved one, when you know the section and row.

When the time came that I need this service I felt like I wanted it to be simple and respectful for…read moremy mom. Lassila made all that happen. Walked me through my options. In some cases the legalities. My 88 year old dad wanted me to take care of this, but they needed his permission for me to do that. Helped me get all the right paper work. Communication was spot on. They helped facilitate picking the ashes up closer to where I live. No question was too much. I struggled with whether or not to have an obituary for my mom in the newspaper. They have an obituary service on their website. Perfect. I sent the link to who I thought would want it. What I didn't know was how distant family I didn't know about could do a search online and find it. Then contact me to send their condolences. I price checked a few places and they were competitive, convenient and comforting.

During a very difficult time, Lassila Funeral Chapel showed genuine compassion, professionalism,…read moreand respect. From our first interaction, Eugene, our funeral director, created an atmosphere of dignity and care that brought comfort when it was needed most. All services were provided with exceptional attention and sensitivity. Eugene took the time to explain each step and ensured everything was managed with grace. His kindness and empathy were evident throughout the entire process, and it was clear the staff at Lassila Funeral Chapel truly cares about the families they serve. They also included after-the-services follow-up help to provide care to the family. We are deeply appreciative of the compassion and professionalism shown to us and definitely recommend their services.

My mom purchased a pre planned coverage. It included the whole package with a viewing and a…read moreservice. That was about 5 years ago. She passed away last Friday and just before passing asked only for a burial service. We asked if we could get extra flowers in place of some of the services she had originally planned. We were given the flowers. They also provided beautiful burial folders celebrating my mom's life. Thank you Colonial Chapel, and thank you to Ignacio for assisting us with the details.

Eugene was so kind and very professional, he explained their water based cremation service option…read moreto me so clearly and compassionately. Thank you kindly for such a pleasant experience!

This cemetery is the best in the area. Staff is friendly and knowledgeable. Grounds are kept up…read morenicely and roses are beautiful.

My Mom is buried here because we have no other options in Auburn. Her plot was very expensive. The…read morehours are ridiculous and the staff are very rude. Today I was visiting my Mom. I got there about 3:45 because I know for some stupid reason they close at 5. I was visibly upset and should not have been driving. At 4:50 a woman rudely drove by, slowed down but did not stop, and yelled you need to leave now because I'm locking the gate and will have to call authorities if you are still here in the next few minutes. I quickly gathered myself and drove the posted 5 mile per hour speed limit out of the cemetery. The rude woman was at the gate with a nasty look on her face tapping her foot as if to tell me to hurry up. As if it is not a big enough nightmare that my Mom is gone, every time I go to the cemetery I have a horrible experience due to staff or just the horrible way they grounds are "kept". If you have a choice, I would highly recommend any other cemetery!

Our family chose them to handle our grandmothers funeral. When we went to go see her they had…read moreeither broken her nose or somehow bent it. It was in a very unnatural state. It was awful. We were there when she passed and she did not have ANY damage to her face. NONE. ZERO! These people do not care about your loved ones and I would never recommend them. The least these folks could do after taking so much money for a funeral is to leave your loved ones looking dignified. They DID NOT accomplish that. I also found it extremely distasteful for them to have an employee promoting their funeral home while the coroner was still trying to put her body in their van. Classless.

Eugene at Twin Cities went above and beyond for our family when we lost our beloved…read moremother/grandmother. He made sure every detail was taken care of with the upmost respect. We left everything in his hands and he went above and beyond for our family. Our mother/grandmother was left gorgeous and everything was done amazingly well. He was responsive, responsible, caring, kind, and empathetic. Twin Cities will be our first choice when we are in need of funeral services and that is because of Eugene's incredible people skills, customer service, and determination.

L & L Monuments, outstanding service was provided to our family. They were very very busy this…read moretime of year, but somehow they managed to go out to the Sutter Cemetery and have our family members death date added on the existing marker in time for the graveside service. We are very happy and so appreciative of their lightening fast service.

From the time I walked into their office to when the headstone was placed, the service was better…read morethan I could imagine. They were so kind and helpful when helping design the headstone. They were quick to respond to emails with questions. Once the headstone was ordered, they updated and had full communication with cemetery to get it installed. I was very satisfied and would highly recommend.

Say what you will about their professionalism, I come here for the pens! My wife "accidentally"…read morepinched a pen from here when attending a service years ago. That pen lasted for years!!! How it writes, the smooth flowing nature of the ink is just amazing. Everyone that uses these pens, wants them! They are akin to the one ring that rules them all! Simply amazing if not overwhelming!!! The power that flood into your hands compels you to keep writing!!!! And the staff is the bomb too!!!

It's not easy dealing with a death under any circumstances and the staff was always supportive,…read morecaring and respectful. Thanks for the care and consideration received during this very difficult time. Highly recommend!