Well, I have to say that they used to be fast at repairing maintenance issues and concerned with hazards, then they switched my supervisor to Meagan , she did absolutely nothing about the dry fire hazard by the back door and i had to send at least two requests to fix issues to the unit. This happened more than once.What the heck? Owners hiring inadequate children to do an adult job. This is what's wrong with the world today! Stephanie was the previous supervisor. The minute I sent a maintenance request, she called me to arrange for plumbers etc.. to fix the issues. She was a professional!, Why they got rid of her only to replace her with an inadequate person is beyond me. Thank god i'm moving out soon! Bye Bye SIG! read more

Liz Colon is great! Works with you on problems with apartment. Would recommend SIG for anyone looking for apartment. Easy payment set-up online. Use SIG in the future! read more

Just moved in. The entire move-in process was pretty painless, albeit nail-biting. Liz Lopez helped us a lot and gave us all the information we needed with the application process. Also very pleasant. Once we GOT the apartment (in Glendale), they were nice enough to give us the key 7 days early! Not typical I'm sure, but a HUGE help for our particular situation. When we moved in though, the apartment looked exactly how it did during the "craigslist phase." Walls were dirty, some electrical problems, chipped paint, damaged wall behind the water heater.. and 2 doors (bedroom & bathroom) were IMPOSSIBLE to open once closed! After a few (fairly easy-going) phone calls and emails, a repairman and electrician were both sent to our apartment. Electrical issue was an easy fix, but the handyman did a FANTASTIC job! His name is Willyan Nolasco (William? Willian? Willyam?). We thought we were screwed, I mean we'd already signed the lease and moved in! But SIG and their handymen fixed our biggest issues and with RELATIVE ease. This was all handled with Misty Duplessis. She's been a great help and very cooperative, and very nice and professional. Recently we realized our shower/bath spout isn't working properly. Misty immediately created a work order with a local plumbing company (Aaron's Quality Plumbing, Inc). And I have no doubt they will also do a terrific and expedient job. I've also been told that they are going to be re-painting the building (or at least parts of it) soon. Can't wait for that! We haven't been here long, but this company and the TEAM I've specifically worked with has been a HUGE upgrade from our previous landlord/management company. read more

I have lived in my apartment complex for 10 years. Liz Colon has been our S.I.G. property manager for the last 5. She is always very professional and quick to assist the tenants in our building. I have heard horror stories of mismanaged apartments. Hearing these stores, makes me appreciate Liz even more. I want to thank her for her excellent service to all of us at the Maple St Complex. read more

So far, so good! I just moved into an apartment that is managed by SIG and the procedure was fairly painless and extremely efficient. I like the fact that I can pay my rent online. The unit was freshly painted and they had a new a/c installed. There were a few minor issues when we moved in (the bedroom cabinet didn't have doors yet because they had to be custom ordered, and there were missing knobs on the stovetop), but Liz Colon was very prompt in answering any questions and scheduling maintenance requests. read more

Do not use this company for property management, they are disrespectful to their clients, rude, require way more from you than is required by law (my attorney said legally they can't ask for half of the stuff they tried to ask for) and are overall poorly managed by the broker Mike Shaar. I will screen print emails from Mike Shaar the broker, belittling and accusing me of nonsense and acting like a child. I attempted to work with SIG to manage my property in La Crescenta. First off, they are significantly more expensive than any other property manager in the area. Second, they require more documentation than anyone I have ever. Most of it is fairly scary what they are requiring. It seems they want to control your entire financial life even if they are only just managing your property. I hired them ONLY to do that and NOT to pay bills, mortgage, taxes, insurance etc. First, if you do sign a management agreement with them read the contract thoroughly. They can get out of any situation that they are stuck in with numerous clauses to protect themselves. Example: if they hire a contractor and SIG breaks the labor laws in doing so, you as the owner are liable for that. Example 2: They stated in an email to me, that they are not responsible if the tenant stops paying rent. This is also in their property management agreement. Example 3: They are not required to get owner approval or even provide an invoice for maintenance work less than $1000. I am not sure about you, but incurring $1000 a month in fees with no support from the property manager seems extreme. Example 4: If the contractor they hire to do work on your house commits fraud or another type of negligence, you as the owner are liable even though they hired and screened the contractor. Insurance: They require to not just be able to file claims on your homeowner policy, they need full access to it. They would only allow me to work with them if I allowed them to be a "additional insured" on my policy. I called AAA and what this means is that they have access to change my policy, cancel my policy, pay my policy and have every right as I the owner of the property have on my policy. As I said, all I am hiring them to do is manage the property monthly for maintenance and collect rent. Why do they need this access? It seems highly suspicious that they need to be able to control my policy to this extent. Third, they are require an owner to fill out tax forms which both my CPA and attorney said are not required. Instead of calmly explaining why they are needed, Mike the broker proceeded to berate me for not filling it out. He actually said to me that I was cheating on my taxes and that I did not want to get caught and that is why I would not fill it out. Why would a broker who is running a legitimate business need to insult and accuse a potential client of such a thing? It makes no sense to me and is extremely unprofessional and very concerning. I would warn anyone to not use this company. There are so many more in the area that will treat you with respect, kindness and great customer service. There is too much risk for me in working with such a hostile and controlling company. I can only hope this review helps others to avoid my mistake in working with this company in the future. read more

SIG is the most awful company! They found me a tenant that had turned my newly remodeled house into a marijuana growing place! SIG took absolutely no responsibility for that, never offered a reimbursement or any help on bringing my property back to normal again! SIG charges much more than any other property management company, however doesn't even bother to screen tenants properly! All my relatives agreed that this tenant didn't end up in our house by accident - it's like SIG placed him there deliberately, which is VERY suspicious! Beware of this company! The worst company ever! I wouldn't be surprised if they pay for all their positive reviews! P.S. Checking on the other reviews, I've noticed that Michael S. has tendency to deny facts from the negative reviews. Now, if I see a denial or any other kind of negative reaction from the Michael S. or other members of SIG staff - I will scan all the pages of my lease with SIG, as well as the documents with the description of the damages, along with the Police report and will place it on Youtube for everyone to see! So every time a homeowner will check on SIG, they will see the actual docs! This is my 2nd comment to reply to SIG owner Michael S's, who made an unsuccessful attempt to cover his company's faults! Michael, my house was leased by your company to a single male and not a woman! Pls don't provide a false and confusing info because it's very easy for me to provide the proof, since I have the original lease! And if you do inspections, how come you did not notice the huge pipe of irrigation system that tenant build inside my house, sticking out of the garage window? The Police initially was notified by my neighbor and NOT by your company! How come my neighbor noticed the illegal activity, but you, the company that I was paying a hefty payments every single month failed to do so? And you did not offer any help in putting my place together that I could agree on, because every little thing you do, you ask a top dollar for it! Plus I already paid a large amount to your workers, while I was initially remodeling my house before placing it for lease! You must be thinking that I was made of money but I simply could not afford your "help" anymore! The situation with this tenant was your fault and nobody else's! If you can't properly screen and monitor tenants -then why would you offer your services, what are you charging homeowners for? Instead of sitting on the internet day in and day out to make up stories, pls do get busy managing your company, so it would not cause your customers a nervous breakdown! Greed, unprofessionalism, ignorance, lack of courtesy - this is a true description of SIG! This is the second message I got from Michael S.: Just to follow up on this: She is correct that the tenant was a male, not a female. More importantly, we did offer to assist many times. Please check my personal email to you on April 28, 2016. Second, while we do periodic inspections, it is impossible to monitor a single family home on a weekly or monthly basis because there is no on-site manager. Our office did catch this activity very quickly due to our inspection. We also personally called the LAPD from the house and they met us at the property within the hour. If your neighbor knew about a problem, they apparently never did anything. Also, the repairs you are complaining about were all approved directly with you. You would not allow any work without your approval and normally you required multiple bids. Best Regards. My reply to "tenacious" Michael S. : Don't even try to make up another story! I don't think that this tenant ended up into my property accidentally! My entire family is convinced that you knew exactly who you are placing on my property and what he was about to do! There are no coincidences like that! My neighbor suspected way before your overpriced company did, he was the one who first called the cops and one of my tenant's accomplices got actually arrested at the property! Ask Angelica - she suppose to know. If she forgets ( which will not be surprising), call the LAPD and ask for the records. They will even give you the name of the individual who got arrested. There was no multiply bids on my part, you charged me an arm and a leg for your incompetent repairmen , who urinated in my yard and right in front of the cameras! You have to stop continue aggravating me with your hardly believable explanations! IT IS YOUR FAULT YOU ALLOWED THAT CRIMINAL INTO MY PROPERTY! You are unfit to screen and manage- you bring people misery at their expense! And I wish you would stop placing these fake 5-star reviews - you are going simply too far! read more

We are renting a house from SIG and couldn't be happier with their management services! Stephanie is a fantastic property manager. She worked really hard to help us rent the house and responded to some needed fixes right away. The contractors she works with are super nice and very responsible. They installed a screen door perfectly and fixed the bathtub with no issues. And, they cleaned up after themselves and took off their shoes when they entered our house. Communication with SIG is easy and I really appreciate that! read more

We have been renting our house for over ten years, but SIG only took it over about four years ago. While the owner of the house has always been difficult to work with and does not want to put any effort into fixing things, SIG has definitely improved our situation. Megan is now our property supervisor, and I would highly recommend her. She is always quick to answer, super friendly, and works hard on getting things done - even if some issues are simply out of her control. Thanks, Megan! read more

Moving can really be a stressful experience - from finding a new place, to the applicaiton process, to the move itself. I've only moved a few times here in LA, but I have to say the experience I had with Liz Colon and SIG has been great - the attention to detail and assistance they've provided has been top notch. Moving with my family, including a nine month old, could have been a really difficult task. But Liz and SIG really made the process simple and painless for me and my family. read more

Good management. Liz is easy to deal with. Apts are a bit expensive, but well maintained. read more

Received EXTREMELY rude customer service from Tiffany Y during application process. Yes, my application was denied, and that's fine, but I don't feel that gives an agent the right to be disrespectful about it. read more

I am happy to say I don't have to deal with SIG anyone. Very unprofessional and hard to deal with. During the time that I lived in one of their properties, they were hard to get ahold of, they didn't show up for inspections that they said they were going to show up for, they made us wait 2 1/2 hours at the apartment because they forgot about our key drop off meeting, and they charged us for damages/fees when we were told specifically that we would receive our full deposit back. They also took forever to send us our deposit check because they sent it to the wrong person. Although everyone there seems really nice on a personal level, on a professional level this is a poorly run company with lack of communication and consideration for it's tenants. I will never rent/lease from them again and wouldn't recommend them to anyone. read more

Liz Colon is very professional and prompt when it comes to our needs. I highly recommend S.I.G. Property Management, I am very glad that they are my management company. read more

Although the move-in process was disappointing as indicated in my review below, I felt it was fair to provide an update on SIG's management of the home since. I have to say they stepped it up. Stephanie has been great, she's been very attentive and helpful. All of the issues we brought up she either got repaired or she tried to (the things they were unable to repair were not their fault, rather it seems the owner of the home is a bit on the cheap side). I'm not sure where the breakdown was with the move-in, but since then things have been great. Despite me leaving the negative review below, they maintained their professionalism and pushed to make us happy. I would rent from them again. read more

Monique was very helpful and responsive when facilitating our move from Chicago to Los Angeles. We've been here for two weeks and so far, so good. I'd definitely recommend SIG to anyone looking to find a place. read more

SIG is fantastic. We have been renting from them for almost 2 years and it's been a wonderful experience. Our property manager Angelica Idiaquez is the BEST. Anytime we have a problem she handles it immediately. Angelica and SIG are truly as good as it gets. Thank you SIG! read more

Do not do business with this company! I rented from them over six months ago, I was surprised to see their Yelp rating so I felt compelled to leave a comment. I'm hoping to warn a few people. SIG makes more money on turnover, by renting out new properties they get a bonus, by keeping people in the properties they do not get a bonus. Normally you want to keep tenants in a rental, but in this market finding new tenants is easy. So they try for a higher turn around. They are helpful and friendly when you are first talking to them but as soon as you sign the lease they transform into very different people and will start to harass you and get you to sign new paperwork. It is very unpleasant, we were never late with our rent and we took very good care of the place but they didn't treat us that way. Protect yourself, do not rent from them. read more

Professional but friendly. I am in my second year leasing my families property thru SIG and am very pleased with the attention to detail. Leasing a property is like running a small business. Maintenance and repairs are needed to keep the property up. Stephanie and I talk as needed and She gets back to me with answers and gets things handled. She and the rest of the people I have spoken with have been very efficient. Mike and Stephanie interacted with our Real Estate agent and kept the lease process simple. I have recommended SIG to friends. read more

As a tenant in an SIG-managed property in Los Feliz for 12+ years, I can say that they are very good about responding to our maintenance needs, and are also very good with correspondence and keeping us in the loop regarding upcoming inspections, city fees, etc. In addition, they also make it very easy to pay rent online. Shout out to Stephanie for her help in managing, and Oscar for his excellent maintenance work. read more

As a contractor I work with a lot of property management companies, so I can attest to the professional environment at SIG. They are thorough and responsible when it comes to there clients and I had the pleasure to work with Angelica, she is a property supervisor. I had questions about a property that wasn't in the paperwork and she got back to me with the answers in less than 30 minutes. This is a top notch company and I would recommend them to anyone looking for a quality property. read more

I rented from SIG for about 3 years and I don't have one complaint! The entire staff was very helpful and pleasant if I had any issues with the unit I rented. I would probably still be there but the size of my family had grown. Misty is who I mostly dealt with, she was right on when it came to maintenance and notifications. Mike was a Cool Dude! I wouldn't hesitate to rent from them again if I was in the market today. BIG THANK YOU TO EVERYONE AT SIG SINCERELY! a lot wouldn't have been possible if it weren't for you. Thank you! read more

I've been a tenant with SIG for over 3 years now.. and I've had nothing but excellent service. The property manager is Stephanie and very time I had a question, she's been able to give me accurate information without any delays. Stephanie is dynamic individual who's sharp and quick on her feet and get's the job done. I will recommend SIG to anyone who is looking for renting a place to live. I'm happy with all of the services they have provided me. Thank you. read more

This is by far THE BEST property management company I've ever dealt with. I've lived on my own for about 10 years and have experienced my fair share of property owners and management companies and SIG is on a level of its own. Angelica has been more than helpful-- whenever something needs to be addressed, it is done promptly and professionally. I see myself having a long-term relationship with this group. read more

Angelica has been amazing with response time and handling any concern big or small for me. I have lived in their unit for almost 2 years now and have had a few contacts through SIG. Angelica is by far the best! My shower was starting to get very aged and she went above and beyond to have someone come out to redo it and remove the old shower doors to make it modern and clean for me! You rock Angelica!! read more

Apartment hunting is nerve wracking and stressful but Misty D. at SIG property management was not only helpful and patient but she was also worked within my needs and budget. I am extremely pleased with the professionalism and service. read more

Megan is my property supervisor and I could not be more pleased with her professionalism. I have been a renter with SIG for over 6 years now and whenever there is an issue its is fixed right away. Thank you Megan. read more

I had a wonderful experience with Liz Colon at SIG Property Management! She has been very helpful through the entire application and leasing process. Answering my questions via email and text pretty quickly. I like that SIG offers tenants to submit maintenance requests as well as payments through their online portal...so convenient. I'm very pleased with my experience :) read more

Tiffany at SIG has been great! My boss' Mother has been very frustrated as she resides out of state and is trying to move back to California. With a busy rental market, she has had a really tough time. This office was wonderful and very considerate in helping her albeit from afar. I would highly recommend them as great professionals to work with. Stephanie was kind enough to show me a property with no appointment, which I knew was an inconvenience but I was able to email my boss' Mom videos which helped her decide on the place she ultimately chose. Bravo to this GREAT office! Fantastic job. read more

My husband and I are renting a beautiful 3 bedroom home for our family. We have had the best experience working with SIG Property Management! Tiffany is such a pleasure to work with. She is very professional and had our application processed and approved quickly. With my husband and I working full time - we were able to handle transactions online which made it very easy and convenient. We can pay rent and make all maintenance requests online. I myself work in the Real Estate business and it has been a pleasant and positive experience. Thank you Tiffany!!!I read more

This company we hired for our home was the worst decision ever possible. They never checked up on the leasers in the house which allowed them to run amok. Further charges were brought on the people and we had to pay out of pocket for the damages done. This horrendous ordeal doesn't end here, SIG let the leasers SUB LEASE the property to other people without anyone knowing until extra damages were done. Long story short, SIG is not to be trusted, they can't manage a normal property let alone be trusted with other people's houses and their livelihood. Each cent I paid to SIG I wish I could have refunded and pay a more competent company to manage my house. read more

My experience with this company has disappointing so far. I viewed a studio apartment about a week ago and applied online immediately after. A few days later I was contacted by SIG saying they had rented the unit to someone else who applied before me. I was immediately confused as to how I was able to apply for an apartment that someone else was already in the process of being approved for. Especially since the application fee is non-refundable! SIG took my money and who knows how many other peoples and then gave it to the first person that applied? The company said I could transfer my application to a different rental listing. I called the main number and selected option 2 to inquire about current rentals. The automated system asked if I was on a cell phone that could accept text messages. I selected yes. They then texted me a link to set up an appointment. I confirmed this appointment twice through text message and email. Today, I showed up for my appointment only to call the building manager with no response. I decided to text her as well and she answered by saying the resident still lived there and they do not offer private viewings. I let her know SIG rentals offered me this viewing time and sent her screenshots of the text and email confirmation. She proceeded to tell me that she didn't know what "website" I made this appointment on but I would need to get "valid" information directly from SIG. The irony is the appointment was made directly through the company!! I told her she should try calling her company's number and following the steps as I did. Today was a complete waste of time as I got up and drove to an appointment for a unit I could not see. This experience has been extremely frustrating as I first applied for an apartment that someone else was being approved for and made an appointment for a unit I could not view. I am not sure I even want to rent with SIG at this point. read more

It has been approx. 3 weeks since we moved into our new house, and I don't think i've ever had a move go so well and smoothly as this one! My family and I recently just relocated from SF to LA. In the first few weeks of Jan my wife and I were traveling back and forth looking at houses, by the time we got to the end of Jan were getting tired and frustrated, and the dream of finding a house that we would be happy raising our family in was looking ominous! Then, out of the blue we had a return call from SIG Properties on a house they were showing. One of the many calls to agents we had made that day (and very few called back!!). Not only did SIG team accommodate our schedule, given we were flying in on saturday and leaving on a sunday, they meet us at the house and allowed us to meet the current tenants. Which meant we were able to ask questions about the area, such as schools and towns. The minute we walked into the house we fell in love with it, and within 24 hours SIG Properties had all of our application, details and the rest, well, this is the reason for this review. They we're extremely quick at getting back to us, which in some cases meant several calls and updates via email. then within 72 hours of sending our application we were confirmed. It's been several weeks now since we moved in, and they have done everything they possibly could to make sure we were settled in and get off off to a great start. As you can read, my family and I would give anyone a positive recommendation on the professionalism of the SIG team. read more

Love working with SIG Property Management Staff. Liz L. is always quick to respond and to find solutions to my concerns as a tenant. She is fast, efficient and professional. read more

Sig Property Management. Been good to us for all time we used their management they are diligent courteous and accurate efficient reliable on time for both tenant and landlord we are proud to have them as part of our team to provide worry free when it comes to management. God Bless read more

For 5 years we lived in one of the properties they managed and never had a single issue. Stephanie is very friendly and will help you the best she can. read more

The management staff are very kind and helpful! I am a new tenant in apt under the supervision of SIG. Liz Lopez was a major help with walking me through the process and being so efficient in answering my concerns! I have had a few maintenance issues with the new apt, but Oscar has been such a great help! He's a very hard worker that just gets the job done right. read more

I'm moving in this weekend, and I got to say I was very pleased with the process I went through with Liz Colon. She's fast at responding to emails and very easy to talk to with any concerns I have. read more

I have rented with SIG for the past 3 years. Stephanie, our property manager-- has always taken great care of us. The online forum for rent pay and maintenance requests is quick and stress free. I would 100% rent from SIG again in the future! read more

I have lived in an SIG apartment for over six years and am moving to a new one next week because they are so great! Stephanie is the best! She always follows through and is super responsive. She is very approachable, professional, and personable. Everyone is funny there too, so it's fun to drop off the rent which is a bonus! read more