Tony @ Sonoma Valley Tech is the BEST!! Recently, my computer just upped and died…read more.... leaving me in a panic as my business is dependent on it. Like many older persons my comfort level with the amazing uses of 'high tech' is fragile at best... so I was beside myself in my tech crisis. Tony was 'cool calm/collected' from the get go and under his experienced knowledge, I was led to a fully functional and very easy to adapt to a new computer. I was of course worried and preoccupied with how 'difficult ' the switch to a new computer would be. The process was painless! And the new machine seamlessly picked up where the old has finished. No problems with pass words and losing data.... it was ALL preserved and 'at my finger tips'. I cannot THANK TONY ENOUGH for his excellent service. I'm no longer gonna be afraid of tech problems as I know I have the perfect 'go to solution'! MANY THANKS!!!

This the second time that I needed my PC diagnosed and repaired. The first time my PC desktop was…read moreslow to boot up and process activities and Tony recommended an upgrade to an SSD which turned out great. This time my PC was crashing and again Tony figured out that it had corrupted memory cards and replaced them and my PC is working like new (it's ten years old). And the cost was reasonable both times. I highly recommend Sonoma Valley Tech.

I'm so disappointed. Couldn't answer any of my questions. Chat GPT'd everything. Waste of time and…read moremoney.

I had a old laptop (c. 2008) that I had neglected for years. Long story short: kaput. Jim was…read moreavailable on short notice and was helpful in discussing my options. The strategy upon which we agreed was for him to upload my files onto a flash drive and recycle the machine. Jim took care of everything--he salvaged my files, provided the flash drive, and for an extra nominal fee, took care of the recycling. Jim's hourly rate is very reasonable, and he accomplished everything that needed doing in a short amount of time. He is professional, consummately knowledgable about computers, and a friendly guy. I'm grateful to have found Jim, and I would recommend him to anyone.

I was a dummy and clicked on a cleverly disguised email that was phishing (it came in the form of…read morean evite from a friend), then realized what I had done and shut down my computer, then wondered how to get myself out of this mess. I found Alasdair online and called - he returned my call quickly and walked me through the process to make sure my computer hadn't been infected. He was upbeat, lightning fast, and awesome. Thank you Alastair!

Alistair was one of the few people I contacted who reached back out within a day of my initial…read morephone call. Also, I had gone back and forth with technical support with several different people from my internet and equipment companies, none of whom were very helpful or empathetic to what was going on. Alistair was able to come out, take a look at what was going on, offer solutions that were logical and reasonable, and was very affordable. Being told several times I needed "an IT department" to fix my problems, Alistair was the best choice I could have made for my ~1 hour of technical support needed. Highly recommend.

I found him through Yelp. My laptop has problems with HTML…read moreport. I brought him and he thought that the port is loose. 3 days later I went to pick it up and found out that he couldn't fix it. He still charged $120. He just said that he cleaned up and upgraded. So it will be little fast. But my problem wasn't solved. His problems are: 1. He doesn't tell you estimate: you'll find out when u pick up. 2. He doesn't answer his phone well.

Unbelievably unprofessional. was dishonest in his dealings with me. As another reviewer on yelp…read morehas said, he did not give me a written estimate up front. when it came time to pay him, his charges were several times more than what I had expected. He ended up putting my hard drive in an old laptop which he had, which was NOT as he represented. when I took it to another repair shop later the tech pointed out how poorly the work had been done. The owner did not return my calls. I desperately needed it for a day, when I didnt hear from him I stopped by but he was not in. Some woman answered the door and promised to get the message to him. I called again later that evening, no answer. So I stopped by in the morning, after 8 am and knocked on the door. He came to the door without a shirt or t-shirt on. He was SWEARING at me. He handed me back my computer and REFUSED to finish the work I had already paid for. then he followed me to my car, and then stood behind my car and leaned against it, blocking me from leaving! I found out much later that he LIED about what he had done, made false claims about me and what I had said. BEWARE OF THIS BUSINESS!!!

I needed assistance with two different apps for my Apple devices. Jonathan called me on the phone…read moreand we were able to do it remotely. He is knowledgeable, talented, and an overall great person to know and work with.

Jonathan was very professional and helpful in my project. As part of my construction project, he…read morehelped me plan out my wired ethernet, placement of wifi mesh nodes, tv placements and wiring, audio wiring and speaker placement. Everything was done with a lot of care and thoughtfulness.

I was at Infineon Raceway and noticed Jason's billboard signage on his vehicle. I had just dropped…read moremy cell phone minutes before my track time. I asked him for a quote to fix my screen as it cracked on the asphalt. He quoted me a decent price. So I left him my phone, and in a few days he contacted me for pickup. Screen is brand new, and everything works great! Jason has the best customer service. Best of all, the office and parking lot was very easy to find. I would recommend anyone needing their pc/mac/tablet/phone to get fixed here. Thanks again Jason! See ya at the track!

I called Reach a Tech to fix my brand new HP desk top in a panic! Jason came out to Sonoma right…read moreaway and it turns out he came highly recommended by a close friend who had already used him. He is brilliant with any computer problem you my have..... And I mean anything! He is polite and takes the time to show you what he's doing so your not just paying for a blind fix..... He even sat my son down and showed him how to install a few programs:) he's a keeper!

I first found Nims & Associates when I was looking for someone to implement a new accounting…read moresoftware system upgrade for me. I was interested in upgrading from QuickBooks. Pat Nims and Bob Scott helped me decide on a system (Sage) and provided excellent service. The accounting system selection, implementation and training could not have gone better. They were able to get me up and running in a very short amount of time. As a full service shop, they have also upgraded our entire approach to information technology, including networking, computer consulting, software, custom programming and more. We are now very excited to be working on a Sage ERP X3 project. Thank you, Nims & Associates!

The company I work with used Nims & Associates to integrate Sage software for our accounting…read moredepartment and the support they provided has been top notch. Shoutout to Ryan Frost, this man knows his shit. On top of that, he's patient and can break almost anything down into layman's terms. His teaching ability and walkthroughs are seamless and top notch. After one long phone call and remote screen-sharing session, I'm now well versed in a matter of use that I would otherwise be left clueless. I can't stress enough how awesome these guys are and a great job and support they provide. 5/5 would highly recommend.

We have been going to TOTALLY COMPUTERS for many years, and have always been very pleased with…read moretheir expert, individualized one-on-one services. My husband's company has been a long-time customer. My desktop personal computer started having problems so I brought it into their roomy, comfortable, customer-friendly office shop. I wanted a newer, faster desktop and needed help with some silly kinks which I had mistakenly created in my system. Sam and Steve quickly and patiently cleaned and updated my programs and installed the apps I wanted, teaching me how to make the best use of my devices. I am an appreciative, happy customer and will continue to go to TOTALLY COMPUTERS for guidance and service.

My computer stopped working so I called Sam. He suggested a new computer and worked with me to get…read moreone to take care of my programs. On Wed. I took my old computer to Totally Computer to transfer the date to the new unit. On Friday morning TC brought the new unit to me and spent an hour making sure everything worked correctly and helping me to understand the new computer. And they found over 400 music albums that had been "lost"; now I have decades of music on my iphone again to listen to in my car! What a great day this has been. Worth every penny.