I can get through TSA in less than 5 minutes at MDW. The lines are never long if you have precheck…read moreand Clear. So from tip to tail, curb to gate it takes about 15 minutes. This airport was remodeled from back in the 90s! It's very easy to navigate. Plenty of food options. Wish they had a Dunkin Donuts that was efficient in there! How do they have two that are slow? LOL.

Midway only has 2 mothers room in the full airport and there was a line each time on my last trip…read more With the amount of travelers through Midway and the time it takes to pump or nurse a child there really needs to be more. The room itself has all the needed amenities and was clean so that was appreciated.

Not sure how fond I am of this airport after being delayed for 5 hours for our flight back home to…read moreLAX. TSA was smooth and my interactions with airport staff were good. This airport is small (to me) considering how large the city of Chicago is and a little outdated. There isn't much room to move in the gates. There are a few stations for charging devices, but when flights are delayed, there are definitely not enough. More outlets or charging stations would be beneficial. There are plenty of food options for meals and snacks. The car rental pick up process is also fairly smooth and easy to get to via train. A decent airport, but needs more charging areas.

This airport is so tiny, I'm confused. It's so claustrophobic to walk around. It was easy to find…read moremy connecting flight with very visible signage and stairs, escalator and walking path. The ceiling in the area is very pretty! I also had to stop for famous popcorn and I was really happy to see fresh popcorn at 0730. When I did find my gate, there was no where to sit or even stand. There is not enough space for all the foot traffic in this place, I had to walk laps until it was time to board cause it was so bad. Didn't encounter any staff to know if they were friendly or not but the gal cleaning the bathroom looked like she would rather be anywhere else.

Not general aviation friendly. Flew in with my wife in a 172 11/23 to depart 11/25. Wanted to do…read moreSkyline flight first but the ceilings were too low. Went back 11/24. Was told that they would leave my ticket open and not charge me additional. Went for a 1 hour flight and returned. Checked in before leaving. Supervisor Leidy went out of her way to come over to the customer service representative helping me and took over. She closed me out, opened a new one, charged me another round of fees and had the audacity to add an extra fee for the Bears game. Very rude and confrontational. Had no care in the world. We won't be back to an Atlantic.

A great experience and service by Atlantic Aviation. From the moment we landed until the moment we…read moreleft, we received nothing but the best service. The staff was very helpful and accommodating with the things we needed. I would recommend to others.

Probably the longest TSA pre check line I've ever stranded in. The regular non-TSA passenger line…read morewas a lot shorter and I couldn't understand why they didn't open a second lane for us since our line was longer. Definitely not worth it here in Midway, makes no difference.

Missed our flight because the TSA checkpoint was such a nightmare. Then one of the agents had the…read morenerve to tell my husband we should have been here earlier

@@** I needed assistance and decided to call this business at (1855) (6 5 7)-(4700).$$ the response…read moretime was decent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. it wasn't perfect, but I was still a workable experience. I'm leaving this review to share how things went for me personally.

I still enjoy fly Southwest every now and again depending on where I'm going. I am highly bummed…read moreout that they now charge to check bags and assigned seating. Southwest is like the other airlines now. I've also noticed the customer service whether over the phone or in person has gone downhill drastically. It's unfortunate Southwest took the charm it once had away.

Very nice staff. Fast and easy service. Really appreciate you guys being there. Thank youread more

I recently decided to pay for TSA precheck - LOVED how quick and much time I saved leaving Dallas…read moreLove going to Midway - Can't say the same thing about Midway headed home - arrived for my 5am flight at 3:15, and have been waiting in the TSA Precheck line to OPEN now for over 20 minutes - in the meantime, the normal TSA is flowing smoothly - WTF is going on? There was a woman directly traffic, she did NOT advise us that Precheck would not open until 4am

Took the Orange line into downtown Chicago the other day and it was an interesting experience. The…read moreOrange line is connected to Midway Airport which is convenient. The turnstile takes NFC payments making it a breeze to pay. I did hear on the loudspeaker a staff requesting a passenger to pay and that they were on video?!? The ride into Chicago downtown was surprisingly jerky. Signage at the platform indicating the next train was misleading as it changed at the last minute. Standing for the duration of the ride was challenging due to the jerky braking and the jerky acceleration...maybe it's cultural?

I love a great rail system, and this is a great rail system…read more The station is very clean, the employees present at ticketing are very kind, the directions to obtain tickets were clear and consise. The train that we boarded was very clean, and comfy. I highly recommend this mode of transportation while visiting ChiTown.

I was looking at some of the previous negative reviews and they center around long lines and…read morewaiting or getting charged a higher price. We rented our car through Costco so when we got there we did not have to wait in the line downstairs, we went upstairs to the checkout and there was no line and it went very smooth. They did not have the Camry we were supposed to get, so instead they gave us a 4 door Jeep for the same price. It seemed like ok deal. Turns out the Jeep was a hybrid but the battery wasnt charged so it was like a normal car with small gas tank. We were not driving that much so it didnt matter. One thing specifically about Jeeps which I did not know, but should have expected, is the ride is pretty rough and bumpy. Now I know, I should not get one in the future. It was a nice looking car with plenty of space, just rough ride.

"I rented a car from Hertz from January 29th through January 31st…read more When I picked up the vehicle, I inspected it carefully and everything appeared to be in good condition. When I returned the car on the 31st, the employee and I walked around the vehicle together, and no damage or issues were noted. However, about two weeks later, I received a call saying the taillight was broken and that I would be charged $325 This was very surprising to me, especially because I purchased insurance coverage through the Hertz website at the time of the rental. Since then, I have called customer service multiple times trying to resolve the issue. Unfortunately, the experience has been very frustrating. I was transferred several times between representatives, and I felt pressured to pay for something that I do not believe I'm responsible for. To be honest, I'm genuinely upset about this situation. I feel like I'm being asked to pay for damage that was never identified when the vehicle was returned.

Nice, but small airport lounge…read more Make sure to add your name to the waiting list via a QR code. They will text you when your space is available.

It's the only Priority Pass lounge available at the airport, so there was a waitlist. It said it…read morewould take 20 to 30 minutes, so I was grabbing a drink at Dunkin basically having given up when I got a text in 10 minutes. The lounge is so small for a fairly busy airport. I do think they need a little more crowd control, let people wait a little longer rather than cram everyone in. The menu is the same menu as other The Club locations, as I found out that day visiting multiple lounges. Just a couple of soups, salad bar, and dessert. I did have a brownie that somehow they had themed Chicago, and I will say it was an excellent brownie. The bathrooms are also far too few and cramped. Someone had cleared my drink away while I was in the bathroom. Understandable but this just seemed like a really chaotic place. I left quickly because the inside of the lounge seemed more cramped and busy compared to out in the terminal.

I love the USO very thankful for their existence and the quiet calm they offer in the busy airport…read more Always friendly folks helping out and snacks and beverages to boot.

The USO at Chicago Midway is a truly special place. The volunteer staff are incredibly kind &…read morewelcoming. It is an honor to share space with active-duty service members, veterans (*waves* hubby!) & their families. The lounge is comfortable & thoughtfully equipped with a good selection of real food, a variety of snacks, cold drinks, hot coffee/tea, along with entertainment in the form of books, magazines & TV, plus a quiet section with recliner chairs. It is a calm & supportive environment that makes a real difference during hectic & crazy travel days. I am deeply appreciative of everything they do. Thank you, USO!