Not bad. Probably a 3.5. If I had to rate the flagships I've been do I would these from top to bottom: JFK Soho Lounge DFW Flagship LAX Flagship Chicago Flagship Heathrow So, near the bottom of those but certainly better than all the basic Admiral Lounges and their equivalents on other carriers, and much better than Amex Centurions which are overcrowded, style over substance, and often gated by waitlists. This location is spacious like the other flagships but often has a bunch of people in it. The reason Soho rates above the rest is they gate access to One World Emerald customers only so it's a much more relaxed and considered space. This one allows in Sapphire as well so there's a bunch of bodies in here. read more

Spent the night in the airport because all the hotels within a 20 mile radius were full. Was looking forward to a quiet, nice breakfast. Lots of us in that situation. So when the lounge opened there was a long line downstairs and for the elevators. I qualify for Flagship given that I am at top loyalty status but didn't realize I needed to specify at the desk. The woman checking in was very rude and when I asked for clarification, she just pushed the button for the elevator. Way to treat people, especially after a rough night. read more

We had the opportunity to visit the Flagship Lounge in terminal 3 at O'Hare before a long flight. To enter, you must enter through their security where you need to show either a Business Class for First Class boarding pass - without one you can't get in. When you get past the security, you enter a good sized lounge with plenty of food and drinks. Interestingly, every food item is labeled and the labels let you know about any allergens in that item. They also have a stocked bar with various liquors as well as beer and wine. Everything was good. I tried everything I could so the list is long and, frankly, I don't remember everything I ate. All I can tell you is the food was very good. There is plenty of seating, so unless they have a lot of flights going on, you can find a seat. The seating was comfortable and we took a table by the food which we frequented... The wine selection was much better than I expected and I enjoyed some Pinot Noir. This was a great experience - one we don't take advantage of often. So, what I can tell you is it is much, much better than sitting at the gate. :) read more

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If you have status or you're flying business class through O'Hare International Airport with one of the OneWorld affiliate airlines (e.g. Qatar Airways), you can use this Flagship lounge by American Airlines. From the moment you step in, you're welcomed into a spacious and well-appointed retreat designed for premium travelers. The food selection is outstanding, with a variety of freshly prepared dishes that go far beyond standard airport lounge. The ambiance is both sophisticated and relaxing, with plenty of comfortable seating, quiet areas for work, and excellent views of the tarmac. The staff is attentive and ensures that everything is well-maintained and replenished. Overall, the Flagship Lounge at ORD is a top-tier experience, perfect for unwinding before your flight. If you have access, it's absolutely worth the visit! read more

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What went well... EVERYTHING!!! Makes the other lounges look sad. I love the bar and wine set ups. Food was such a level above the regular admirals clubs. Was disappointed that traveling to Canada does not qualify my access though. read more

As a Delta loyalist I hardly ever get to experience other airlines premium lounges. On our current trip, Delta's pricing was much, much higher than British Airways so with their One World relationship with American, here we are! Both Admirals Club and Flagship Lounge guests check in at the same place and you're told to take the elevator to 2 if Flagship and 3 if Admirals Club. The Flagship Lounge is spacious with lots of comfortable seating. The real draw is the food and champagne. Eager in anticipation, I skipped breakfast today. We enjoyed sushi, ahi salad and meats from a large charcuterie display. We also kept the champagne flowing. They serve my favorite non vintage - Piper Heidsieck. I really don't like connecting at O'Hare but an oasis like the Flagship Lounge makes the journey all the more enjoyable read more

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If you have a chance to go into the Flagship lounge, do it. It's nicer than the Admiral's club. There are better food and drink options. Seating is fine. It's often busy, but so worth it when you have the chance. There are 2 buffet lines that have the same choices. there is a fridge of mini sodas (including ginger beer -- my fav!). There is hot chocolate and marshmallows. So many options. They change their menu much more frequently than the Admiral's club. read more

As a frequent flyer on American Airlines, I often find myself visiting Admirals Clubs before my flights at airports with an Admirals Club or a partner lounge. I have noticed several cities I fly through regularly have a Flagship Lounge tied to their Admirals Club, and I was always curious on what this lounge offers. I came across a pair of passes to the Flagship Lounge, and I finally had the opportunity to use one of them at the Chicago O'Hare Airport this past week, and my expectations were exceeded with the incredible food and drink options and amazing service from the team there. After receiving a pair of passes at the Admirals Club/Flagship Lounge check-in area between the H and K concourses, I pressed the elevator button for the Flagship Lounge. While anyone can stop on the floor, there is a staff member permanently posted just off the elevator to check for passes. Anyone who should be going to the Admirals Club is pointed that way. Walking into the Flagship Lounge, I saw plenty of different types of seating areas (lounge area, tables, quiet area, and more) and various areas for food and drinks. In one end of the lounge, there is a hot buffet line of food (serving coriander roasted chicken, cabernet braised beef, herb seared salmon, calabasitas, sumac roasted eggplant, and rosemary roasted fingerling potatoes just to name a few of that day's specials) and a separate cold buffet line of food (curried roasted cauliflower, green goddess chicken avocado salad, prosciutto mozzarella tartine, house made sushi, market crudite, cheese board, and charcuterie just to name a few) along with an additional Chef's Table area, which had chicken scallopine being prepared and later some sort of shrimp dish. Desserts offered included a Nutella crepe, pecan chocolate squares, and a toffee date caramel cake. There were also soups offered. But that wasn't it. There was also a hot chocolate bar, Bloody Mary bar, any kind of alcohol you can imagine, plenty of non-alcoholic beverages, whole fruits, dried fruits, churros, and other snack food, and other surprises along the way. There was certainly plenty for anyone! And everything was included in the cost of the Flagship Lounge. There are currently Flagship Lounges in Chicago, Dallas, Los Angeles, Miami, and soon to be lounges in Philadelphia and London. To access the lounge, you either have to be flying a qualifying flight (labeled as a Flagship Business ticket), utilizing your elite status (with a certain status when flying a qualifying international route on a Oneworld airline or a certain status of other Oneworld airlines), or purchasing access (for $150 or 15,000 Advantage miles per person or selecting lounges as a AAdvantage Loyalty Point Reward as I did). Now, there is also Flagship Dining, which is an entirely different tier than Flagship Lounges and Admirals Clubs. I have not yet tried that, but that would be another experience and a separate review when that happens one day. I can't wait to return to a Flagship Lounge again!! read more

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This lounge ended up being a haven for us during our layover. It also lessoned the blow after being hit with a 24 hour flight delay to Paris. The amenities here were definitely needed. Way better than the lounges I've been to in the past. Well, the British Airways lounge in London is somewhat comparable. It's located in Terminal 3 between Concourse H and K. The Admirals Club and Flagship Lounge share the same entrance and reception area. The Flagship Lounge is on the 2nd floor. We were granted access as travelers with Business Class tickets on a qualifying International flight. I don't even know how much it would cost otherwise. All I can say is that it was worth it. Especially after visiting it for 3 days straight. My husband loved the private shower area. Yes, there's nothing better than a cool shower when your blood is starting to boil. The shower suites are definitely hidden. I would have never known it was there. They give you a key to enter. There is a Dyson hair dryer. How cool is that? I'm thinking that the ladies of the world would appreciate knowing this juicy tidbit. There's also a specialty cocktail bar as well as a wine bar for those who would rather drink their sorrows away with long flight delays. I didn't see a bartender, but I suppose you can adjust the alcohol to your liking. I saw craft beer, and other canned drinks near the coffee machine. There are non alcoholic sodas, juices, and flavored sparkling waters. My drink of choice was the San Pellegrino Essenza sparkling water. The lemon zest flavor was really good. The food was also pretty good for an airport lounge. There is a station where you can get a freshly made omelet for breakfast. At lunch & dinner it turns into a Chicago Italian beef sandwich station. My husband chose that station more frequently than the buffet. I enjoyed the garlic fried rice, paneer Manchurian, roasted carrots and potatoes, as well as the mushroom and faro salad. The fresh tropical fruit salad in the morning was also a good choice. The desserts satisfied that sweet tooth craving. As for the atmosphere, it was quiet and comfortable. Unlike being in the hustle & bustle of a very busy Terminal 3. I think the only time that the lounge wasn't full to capacity was in the morning and the evening. It was a full house after noon when we first arrived. We ended up sitting all the way in the back past the resting area with reclined lounge seats. There is a quiet area as well (a no phone zone). Just about every seat had a plug and/or charging port for those who need to stay connected on their electronic devices. The real reason for the 5 star review is for the great service provided throughout our visits. The staff were all polite and friendly. Especially this one young lady who cleared out our plates. She would brighten my day with her beautiful smile. She saw us there on the 3rd day and was so sympathetic to our situation. The same goes for the AA & British Airways reps at the Flagship counter. They went the extra mile to get our cancelations sorted out, a new flight booked back to Tampa, and provided hotel and food vouchers. They even coordinated with getting our bags pulled from the delayed flight and transferring them to the newly booked flight. We had no problems receiving our luggage when arriving in Tampa. The Flagship Lounge really got us through a very bad situation. Highly recommended! read more

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Nice lounge with plenty of seating. This lounge offers a coffee station, coke freestyle machine, and full bar. I had a morning flight and enjoyed my breakfast options. A good place to relax or get some work done before a flight. read more

I love this lounge and sorely miss it when I'm in airports that don't have a similar lounge. There is plenty of space here and lots of different seating types (tables, booths, recliner-type chairs, quiet areas, etc.). My favorite is the quiet booth area kind of behind the food with views of the departing aircraft (maybe I shouldn't share my secret, lol, as it's always quiet over there). The food is plentiful with lots of variety. There's a hand-carved meat station, charcuterie/meats/cheeses, and other salads and appetizers. They also have plenty of drinks available, including flavored water and lots of wines/beers that are self-serve. I believe there are also showers, but since O'Hare is my 'home' airport I'm always departing from there and not in need of a shower. The staff has always been nice. I've never interacted with them that much, but when I have it's been great. I've been super spoiled to be able to enjoy this lounge and miss when I don't get to use it. read more

This was my first time traveling through an airport with a Flagship Lounge since I made the status to access, so call me green but I was swooning over it. I had a late night departure to London and it was practically empty (hugely facilitated my picture-taking!) After a domestic first class flight and saving room for dinner in Flagship Business to come, I didn't want to eat a ton so the little portions/self serve format lended itself nicely to being able to still taste several things. I loved the farro and mushroom salad and the orrecchiete mushroom bolognese, and the sushi was way better than expected. Cookie sandwiches and pastry dessert with whipped cream good as well. The beverage selection, alcoholic and non, was abundant. I wasn't drinking alcohol and still enjoyed a variety: NA beer, a flavored sparkling water, and complimentary water bottle. Staff was the perfect mix of attentive while just letting me be and enjoy. A huge part of this experience I really appreciated was how quiet and how much space I had to myself compared to some Admirals Clubs where you almost feel like you're in the general airport waiting area (but with a bar of picked-over food). From a cleanliness perspective it was pretty spotless although maybe the restrooms could have been a touch cleaner. I lived in Chicago for 6 years previously so I can't believe I'm saying, I can't wait until I fly through O'hare again! read more

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Having a few cocktails before we head off to Barcelona! Greeted at the door with complementary champagne is a wonderful way to start off trying to get five stars! From there we can move onto the complementary buffet that covers everything from sushi to beef with chimichurri sauce, sliced by a chef. Complementary pastry bar, full alcohol bar, and as many sodas, you can possibly imagine at the mix your own drink machine! The lounge is large and airy with a modern vibe. Services is efficient keeping the entire lounge, spotless Complementary Wi-Fi and business center allows folks on the run to get their work completed. A lovely way to relax before you get on a long overseas flight. read more

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Extremely rude receptionist, insisted I do not have access even with my platinum card. Unpleasant experience...

Great food selection. Great service and well staffed. The showers and very nice and clean with soft nice new towels. One of my preferred lounges for American. Tip: 2nd floor is the Flagship Lounge (accessible mostly if you are on an international flight), and 3rd floor is your classic Admirals lounge. These are 2 different lounges. The reception on the ground floor will let you know which one your flight qualifies for. Ask! read more

Amazing lounge. Got access because we flew business class to Tokyo via Japan Airlines. I've experienced United Polaris lounge and I'm a United guy. But the food and drink options here are way better than Polaris lounge. read more

Plane landed on time but they didn't have a gate. So my husband sat for an HOUR! And I've been in the cell phone lot for now an hour and a half!! Because now he's been waiting for the bags!! Terrible!!!! read more

Typical Airline Perk Lounge; drinks, decent food selection and cozy places to relax before your flight. As it's vacation season, the lounge gets packed up but it's still a good place to kill time waiting for your flight departure. Good variety of foods and beverages to accommodate everyone's meal choices. Good service, clean and comfortable for the most part depending on the time of day you're there. read more

This particular American Airlines flagship lounge is located inside Chicago O Hare Airport (ORD). I don't normally fly with American Air, but when I do, it's almost guaranteed I'll take advantage of their lounge. They have quiet resting areas, showers (pre-COVID), coffee/tea machines, tons of healthy food options, more snackies, and a little bar with more food & drinks. Tis heaven for me before flying. With COVID restrictions in place, everything was individually packed, as opposed to the regular buffet style. During lunchtime, there were healthy options like cheeses and fruits, as well as arugula salad, caprese salad, edamame salad, and much more. During dinner time, there was a station where someone would make you homemade guac to order, and you can add whatever toppings you like. There were other soup options as well as more hot foods during dinner. You won't get bored. I loved all the friendly workers here on this particular day. I was able to have access to the AA lounge in John Wayne airport (SNA) as well after my arrival. Food, amenities, services are all great and all, but I particularly love the people you meet for the first time & can casually chat with to keep you company for a few hours before your flight. Def recommend! read more

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Gayle and I flew Business Class as part of our recent trip to Spain. For long trips like this, we enjoyed the extra flight comfort and the opportunity to relax in 3 different airport lounges at ORD, MAD, BCN, and JFK. Yes, this is more expensive that flying coach, but we could afford it, and as Gayle often says" "Who wouldn't want to be comfortable?" That's why I sometimes refer to her as my "1st Class" Wife. We visited the ORD Flagship Lounge after coming in from SFO, and waiting for our onward Iberia flight to Madrid. AA's Flagship lounges offered us a nice selection of adult beverages, a nice food selection, and nice comfy chairs to relax. Unlike our subsequent experience at AA's JFK Flagship Lounge, the place was a lot quieter and relaxing. Food and adult beverage selections were varied, plentiful, delicious, and often healthy. Lounge staff at the front desk, and the folks working the rooms were all efficient and friendly. Our Iberia flight was also an easy walk from both our SFO flight arrival and the MAD departure gate. And by the time we settled into our Iberia flight, we really weren't all that hungry and as such, we needed to turn down some of their service perks. read more

You can find this flagship lounge at the 2nd floor right below Admirals Club at 3rd floor. This lounge is accessible to international travelers on One World connecting to domestic inbound or outbound international connections at ORD. This lounge has showers and quite an elaborate menu with vegetarian options (beyond meat is here) With ample seating space. You can find private work stations, wide seating sofas with well placed charging stations. Internet works great in most parts of the lounge. Full bar with separate bar area. Dining area is equipped with dining tables. Overall well equipped, specious and accessible lounge. Great for international long haul connectors read more

Honestly not that impressed, the Amex lounge has so much more to offer and free for all platinum holders. This was nice don't get me wrong, but not the quality you expect when their non flagship lounges charge for alcohol and give snacks as food. read more

American Airlines Flagship Lounge - the dining area - Airport Lounges Near Me - Chicago, Illinois

Steep price of $150 to enter this flagship lounge, but it's well worth it given my long layover. It's highly recommended.

Great food options including beef carving station. Bloody Mary bar and great service. Clean

Having started this trip in Denver and their Club (3 stars); and having been at the Admirals club before in O'Hare, I was surprised when greeted at the front desk (by just asking for our tix, not "are you a member") - she told us, please, go to the Flagship Lounge. This was NOT where we were before.. Service was incredible! We are greeted with a glass of bubbly - Piper Heidseck no less - before you step in. There are tv rooms, quiet, dark sleep zones (think of a lounge chair), lots of spaces, charging ports, and food looked amazing. Self service fridge for bottled water, soda), full bars (plural), and food was served by an attendant vs help yourself. I can't vouch for food taste, as when in O'Hare - I need me some tortas from Frontera Grill & Garrett's popcorn. Staying here made our 3 hour layover, seem like 10 minutes. Fantastic service, comfortable temperature - and I would absolutely pay whatever asking price for the day is, on my next layover - should I not have the class of tix to get me in. read more

This is definitely better than the Admiral's Club. More seats, wider spaces between seats and much improved food. There are open bars with a wide variety of liquor and many different wines. Service is good and the food tasted fresh. The bathrooms have been upgraded as well. Very nice. read more

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I mostly fly Delta and found the Flagship lounge about on par with an ordinary Sky Club. Was surprised that there was no bartender in a business class lounge. Food was fine but certainly several steps below cooked to order fare in other OneWorld lounges like Cathay Pacific or Qantas. Showers were there but had to know where to look. read more

Truly unbelievable that you cannot have access with the amount you pay for a first class domestic flight. For shame!

Clean, helpful, friendly. Copious food and drinks and lots of space to relax and nap or catch up on work and battery charges. They feel like a second home if your first were a mansion with many staff to meet your desires. Highly recommend a visit during lay overs or getting early to airport to dodge long security lines. read more

Missed a flight and was stuck at O'Hare for a few hours. Staff is very polite. Sat across from the bar. Bartender (Xaviera) was very accommodating. Would recommend if you have 2+ hours to burn. read more

Booked first class tickets from Boston to Cabo, Mexico. Stopped in Chicago thinking we could use the lounge only to be told we need a membership ($1200) or a credit card ($450/year). What happened to "we appreciate your business as a first class customer. Please enjoy our lounge during a short layover". Now it's "Get our credit card so we can get more money from you or buy our exorbitant membership fee". Of course this is for people who travel all the time for business who get their companies to pay. Screw the people who pay for first class tickets. Thanks American. It's good to have choices. read more