Torbit's was there for us 100% , they were friendly and professional. They paid attention to…read moredetail and did an excellent job installing our vinyl flooring.

It's been about 3 years since I purchased carpet from Torbits. I couldn't have had a better…read moreexperience. We had purchased a new home and were painting and replacing carpet before we moved in. I took paint samples to Torbits and they helped us match the color schemes. Our carpet was installed very quickly and professionally.

Great selection with knowledgeable staff! They made the options and prices so affordable with…read morefantastic installation process. I would strongly recommend!

This journey began about two years ago. No...seriously, stay with me…read more.. We adopted a little five month old puppy from the St. Louis Humane Society two years ago. She dug a big hole in the middle of our carpet. I love her so much, I didn't care, however it would have to be fixed. We threw a rug over it. Okay, fast forward to next year and hubby has some health issues that kept us busy for a long time. Fast forward six months and we realized that we still have a hole in the carpet. We decide it's time to do something. Of course we decide that..."Hey, if we're going to do this, we might as well....." You know how it goes. We start visiting carpet places and places that have carpet; people came and measured the house. We never hear back from one place and the other place kept calling us with different figures every time and laminate where the carpet goes and carpet where the laminate goes. After the third time, I'm thinking; do you really want someone installing a whole bunch of flooring if they can't even get the paperwork right? So...we give up and buy a new rug for the hole. Fast forward three months and we are in the Edwardsville area looking around and we see Archview flooring. We park and look at each other. Do we really want to try this again? We both sigh and go in. I'm expecting things to go south pretty quick. Then we meet Bryan. Bryan is friendly, knowledgeable and easy to talk with. He seems to understand exactly what we want and our budget. It is like talking to a good friend. Archview has all the top brands and lots of samples to take home; we took home lots! Later Bryan comes and measures the house. So far so good. When we go back in later to really get serious about picking out our floors, Bryan goes over pricing again. We actually got a little carried away with what we wanted to do, so we had to shave a few things off, which ended up being a good thing. Once we settled on what we wanted, Bryan put in the order and we got on the install list. We could not believe it! We had actually ordered new laminate and carpet! Bryan made the whole process easy and painless! Woo Hoo! Now, our sights are set on the install. The day arrived and three men showed up right on time. They were professional, friendly and courteous. Seriously, a bunch of great guys. They respected my antiques when they moved things too, which I appreciated. You could tell they knew what they were doing! The install went perfectly! I love my floors! I love walking around on my new laminate which by the way is from Armstrong Audacity and it looks like real wood; it's gorgeous! The carpet is beautiful and the white laminate by Shaw in the bedroom turned out wonderful; just like I dreamed it! Before the installers left, one of them even fixed a spot on our entryway laminate that they hadn't even installed. These guys worked hard and did a spectacular job! This journey could not have gone better, once we found Archview that is! If you are reading this and you need new flooring; Go to Archview Flooring! Thank you Archview for allowing me to finally fix that hole!

Today I used the services of a wonderful handyman, Ken at Goshen Home Services. I had several…read moreunusual problems that all happened at the same time, and he quickly fixed them all. I originally called him because my dryer was taking too long to dry clothes. The night before he was scheduled to come by, someone hit my mailbox and knocked it to the ground. During his first visit, he analyzed the problem with the dryer and determined it needed a better solution than a simple dryer vent cleanout. It needed materials, which he picked up for me. He also removed both parts of the mailbox so that I could take it to be welded. Today he came back, totally resolved the dryer issue, reinstalled the mailbox and also replaced one of my landscape lights that had burned out. It was a pleasure to deal with Ken. I will be using him again. I also gave his name to my son and daughter in law, who are moving to a new house and will need the assistance of a reliable, knowledgeable professional like Ken.

From the owner: We are a local handyman business offering our services to the Metro East. For all your home…read moremaintenance and repair needs- give us a call. Also providing furniture assembly and television wall mounting.

Excellent service! Prompt, responsive, efficient service! The owner is hands-on and involved! Very…read morehelpful in ideas and cost saving measures!

From the owner: Over 10 years and Fences and Gates and Decks. Hardwood , ceramic, porcelain floor and backsplash. read more

We hired Matt to take up the carpet in our living room and hallway and replace it with over 500sf…read moreof porcelain tile that looks like wood. Matt even suggested using an epoxy grout to help protect it against wet puppy paws. Matt was on time with his estimated project completion and his communication throughout the process was really great. Who ever heard of a home improvement contractor who always gets right back to you? He always did. The tile is installed perfectly and we love it. We are already saving up to continue the job into the master bed and bathrooms, and Matt will be the guy we call!

From the owner: We pride ourselves in installing perfectly beautiful floors. We take the time to ensure that every…read moregrout line, every stagger and every edge is perfect. Not only are we competitively priced, we out perform every time with our incredible attention to detail.

Ryan and John finished installing our new kitchen floor today. Gary the owner, and his sons Nick…read moreand Ryan are a pleasure to deal with. They educate you instead of trying to sell to you. We have so much confidence in them that we didn't consider getting our new floor from anywhere else. We also purchased our basement carpet from them a few years ago. They showed up when they said they would. Ryan asked me a lot of questions during this. He also answered every question that we asked him and never made us feel bad about asking them. He made sure I understood when they were during the various steps of the install. We are going to purchase new countertops from them in a few weeks. I wish every business was as easy to deal with as Creative Flooring.

Gary and Nick are great to work with. I just bought a basement full of carpet and vinyl flooring to…read morereplace some very old flooring. They help educate and provide options in material and pricing. Once the job was done, when I went to pay the final bill, they informed me they found a cheaper supplier and got he carpet cheaper than estimated. They passed about 25% savings on to me. These folks are honest and very helpful! This is my 3rd time using them over the past few years, and they always go beyond what is expected.

Between stubborn pet odors and recent rain water intrusion, it became necessary to replace…read morecarpeting in my children's room. I used the Yelp project assistant feature and after a short while, I received contact from Ron, via the Key Carpet Yelp business page. Ron quickly filled me in regarding his 45 years experience in carpeting repair and then reviewed some photos I sent him to get a better picture of my situation. Ron quoted me $400 for the job, using the extra carpeting material I had on hand and offered to come the very next day, Friday mid morning. Ron gave me several assurances he'd handle whatever situation was present and not to give it any more worry. I appreciated his confidence and stated flexibility regarding the job conditions and his intention to just get it done. Ron is old school and not a Prima-donna. On a prompt arrival, Ron and his helper Brayson moved our kids bed out of the way, tore out the old carpeting, filthy tack strips, and treated the area with an odor neutralizer before jumping into the installation. The whole job took almost exactly 3 hours from arrival to departure. Ron & Brayson were true beasts in knocking out the job! I'm currently unclear whether this was a referral from Key Carpet to Lenderman Flooring, or Key Carpet employees themselves... but I'm a satisfied customer either way.

We hired Key Carpet to take all the carpeting out of the main living rooms and completely re-do the…read moresecond story carpeting of our home. While the company was easy to communicate with prior to the work being done we had a huge hiccup during the actual work. While planning to sell our home we were also in the process of moving 4,500 miles away. We had multiple businesses coming to our home on certain days to do their specific jobs (cleaning, staging, photographing, open house etc). I was told several times exactly how long the installation of the carpeting should take and based all other appointments on what I had been told. While on a trip I received a call telling me the installation would take another few days, which was simply unacceptable. Thankfully, Key Carpet was able to pull employees from another job to finish ours on time. This whole process caused an extreme amount of stress and headaches. While we were happy with how the new carpeting looked, it was definitely not the smoothest process.

Someone driving a company truck was cutting a lot of people off including me on a busy road. Then…read moreproceeded to break check me after cutting me off. Doesn't seem very professional considering he's in a companies truck with material for a job in his truck too.

I'm attempting to go with a small business versus the Big Box stores BUT this company made it hard…read more I was provided two separate estimates less than a year apart and the price was double

Hi Brandon, my floor planks should not be gapping after 3 years. I have no pets, children, or heavy…read moretraffic in my home. My neighbors that built new homes during the time that I did are not having this issue, similar floor plan, with kids and pets. Your company may do quality work, unfortunately that was not my experience. The floors were my biggest excitement of my 4th new home knowing it was custom to my liking and also knowing I was spending whatever was needed to have the LVP flooring throughout my entire home no carpet to be disappointed.

Their customer service is great, and the installers were awesome!…read morePolite, respectful, very knowledgeable!