Between stubborn pet odors and recent rain water intrusion, it became necessary to replace…read morecarpeting in my children's room. I used the Yelp project assistant feature and after a short while, I received contact from Ron, via the Key Carpet Yelp business page. Ron quickly filled me in regarding his 45 years experience in carpeting repair and then reviewed some photos I sent him to get a better picture of my situation. Ron quoted me $400 for the job, using the extra carpeting material I had on hand and offered to come the very next day, Friday mid morning. Ron gave me several assurances he'd handle whatever situation was present and not to give it any more worry. I appreciated his confidence and stated flexibility regarding the job conditions and his intention to just get it done. Ron is old school and not a Prima-donna. On a prompt arrival, Ron and his helper Brayson moved our kids bed out of the way, tore out the old carpeting, filthy tack strips, and treated the area with an odor neutralizer before jumping into the installation. The whole job took almost exactly 3 hours from arrival to departure. Ron & Brayson were true beasts in knocking out the job! I'm currently unclear whether this was a referral from Key Carpet to Lenderman Flooring, or Key Carpet employees themselves... but I'm a satisfied customer either way.

We hired Key Carpet to take all the carpeting out of the main living rooms and completely re-do the…read moresecond story carpeting of our home. While the company was easy to communicate with prior to the work being done we had a huge hiccup during the actual work. While planning to sell our home we were also in the process of moving 4,500 miles away. We had multiple businesses coming to our home on certain days to do their specific jobs (cleaning, staging, photographing, open house etc). I was told several times exactly how long the installation of the carpeting should take and based all other appointments on what I had been told. While on a trip I received a call telling me the installation would take another few days, which was simply unacceptable. Thankfully, Key Carpet was able to pull employees from another job to finish ours on time. This whole process caused an extreme amount of stress and headaches. While we were happy with how the new carpeting looked, it was definitely not the smoothest process.

We hired Matt to take up the carpet in our living room and hallway and replace it with over 500sf…read moreof porcelain tile that looks like wood. Matt even suggested using an epoxy grout to help protect it against wet puppy paws. Matt was on time with his estimated project completion and his communication throughout the process was really great. Who ever heard of a home improvement contractor who always gets right back to you? He always did. The tile is installed perfectly and we love it. We are already saving up to continue the job into the master bed and bathrooms, and Matt will be the guy we call!

From the owner: We pride ourselves in installing perfectly beautiful floors. We take the time to ensure that every…read moregrout line, every stagger and every edge is perfect. Not only are we competitively priced, we out perform every time with our incredible attention to detail.

I'm very happy with Carpet City! After calling another local small business and having my rooms…read moremeasured, the owner ghosted me. Then, I had a big box store come out and measure. After placing my order, I later found out the carpet was on back order and I'd be waiting over a month just for it to be delivered. Then, I'd have to wait weeks for the installation! I called Carpet City and Jeremy was very professional and helped me match my carpet the same day. The next business day, they measured and told me they could get the carpet in soon, but they were booked out a little for the installation. They called right away with my quote ($600 cheaper than the big box store) and set up a date for the install which was only three weeks out. They ended up getting a cancellation and calling to install after only a week! I was super impressed with their customer service. The guys that came to install were 30 minutes late, but they did a great job and went above my expectations. I would highly recommend Carpet City!

We have used Carpet Mart many times. The quality of flooring and selection is fantastic. They are…read moredefinitely one of the Best in the flooring business. Great pricing also !

Really great to deal with. Honest people. Tell them what you are looking for and what you don't…read morewant and they will give you great advice. Installer is professional and quick. I am very happy and will return if I need carpet in the future.

Great experience with Vallow Flooring. We love our new carpet. Everyone at Vallow Flooring was…read morehelpful, kind and professional. Free install and and free high quality padding made a big difference on overall price. Thank you

We wanted to replace all the carpet in our house with Luxury Vinyl Planks to include the stairs. We…read morewent to Vallow and another local flooring business for estimates. Vallow's estimate for the same product beat the other business, saving us major money. We had a handyman contractor to redesign our stairwell so that we can get the LVP installed correctly. Mike from Vallow came out to our house and met with the handyman contractor to discuss their plan and even provided them with sample. This collaboration greatly facilitated our combined home improvement projects, resulting in a much better final product than we had envisioned. Three weeks later, We found a small issue with a step tread and they fixed it quickly. Highly recommend Vallow for all your flooring needs. They are professional, courteous, and knowledgeable of their craft. Customer Service is great too.

Hi Brandon, my floor planks should not be gapping after 3 years. I have no pets, children, or heavy…read moretraffic in my home. My neighbors that built new homes during the time that I did are not having this issue, similar floor plan, with kids and pets. Your company may do quality work, unfortunately that was not my experience. The floors were my biggest excitement of my 4th new home knowing it was custom to my liking and also knowing I was spending whatever was needed to have the LVP flooring throughout my entire home no carpet to be disappointed.

Their customer service is great, and the installers were awesome!…read morePolite, respectful, very knowledgeable!

They only get one start because I HAVE to rate it somehow...NEVER again will I ever go there. On…read moreFriday at about 6pm I visited their location only to find out I had a $10 credit...from THREE YEARS AGO I NEVER KNEW ABOUT. Everyone was too lazy to get up and speak with me - there were two men behind the counter that looked like I was bothering them by walking into their empty store. The woman, to her credit, did look welcoming but was headed out the door as her day was finished. So the salesman who I spoke with on the phone previously came in from smoking (while the other two just sat...staring...and NOT CARING). He did warn me my grout isn't in stock anymore but he couldn't see my file because I only had a credit and no file. He was kind enough to help suggest Home Depot (another bad experience) and Lowe's where I got the match. I am so appalled by the behavior of the two people behind the counter that couldn't care less I was in the store - I hope the man who did help me keeps up the good attitude...