We had a leak on our water main. The service was amazing from start to finish. The way they dug up…read morethe grass to get to the leak and put the grass back was very thoughtful. I didn't need to plant any seed to cover any bare spots. Very pleased with the work.

My girlfriend had a disturbing experience with this company. On July 31st of this most recent…read moresummer, she was living in a studio apartment at Crosswood Apartments in Eugene. Just relaxing in minimal clothing on her bed, a member of Twin Rivers Plumbing unlocked her door with a key and entered. No knock, NOTHING. The entire apartment building was having plumbing issues, but they gave her no warning in this moment before they entered. She was very disturbed, as she lived alone and frequently would hang out in her underwear because it was hot outside. This was a huge violation of her privacy. Apparently the worker (white male) apologized, but unlocking without knocking on an apartment door is EXTREMELY unprofessional - and I believe illegal. I don't trust the men in this company after this experience, they should know better.

Superb service, no judgment, great advice. I had a sink overflow upstairs that ended up sending…read morewater through a light fixture downstairs. Frank came and inspected everything and helped me assess the situation, gave me great tips on how to waterproof my laundry room and bathroom areas. He was very knowledgeable and friendly, and didn't make me feel incompetent or foolish. I'm really glad I called Drain Raider as they were one of only a couple plumbers who had anyone available the same day I called. I wouldn't hesitate to call them again.

Their service was fine, but I have been trying to get in touch with them for one drain they didn't…read moredo before the city had to come out, and the office manager keeps hanging up on me. Not sure why. I have tried multiple times. Even asked someone else to call and she picked up immediately. I finally gave up and hired someone else. Tired of dealing with the rude office manager (she had been kind of rude even before that). First negative review I have ever left for anyone!

I called Action Drain recently and was really impressed with how easy everything was. They got me…read morescheduled quickly, showed up when they said they would, and were super friendly the whole time. The technician worked fast, explained what was going on without trying to upsell anything, and cleaned up before leaving. Overall it was just a smooth, hassle-free experience and I'd definitely use them again.

The technician came at noon reporting that his truck was burglarized the night before and he didn't…read morehave tools. I got a ladder, screwdriver and hammer and removed three downspouts myself He power jetted two drains which he couldn't clear and just ran my hose down the third drain reporting that it wasn't clogged. For this I had to write a $250 check, and when I gently complained about paying so much for no results, I wad told that operating the power jet drain unclogger was expensive After he left I discovered the third drain WAS clogged. He left dirt backsplatter on me white garage door, driveway and garage wall after he pulled the jet out of the drain while under power. I had to give him a couple towels to clean his upper body When he left I had to clean up and replace the downspouts myself. I wouldn't recommend this company to my worst enemy. Who shows up to a job without tools??? Ever heard if stopping by the hardware store??? I am a single 72 year old female- lucky I had tools and could do part of the job and put my storm system back in order

I called because the city of Eugene informed me that a permit (from before I bought the house) was…read moreexpiring and would put me at risk of fines. Jacquie answered my inquiry quickly and was very helpful in getting me a prompt appointment that worked with my schedule. Cody came out and pointed out what the permit was requiring and followed up with the inspector to confirm. The next day Jacquie called to schedule another appointment to complete the work the following week. Cody took care of the issue (adding a backwater valve to the drainage piping and replacing some PVC with proper T&P piping) and followed up with the inspector, getting the work approved within a day. And he even came in under his initial quote! I really appreciate the prompt response and excellent work. I highly recommend them and will be reaching out with any future plumbing needs.

Shaw and their team are AMAZING! In my line of work I work with them almost daily and they never…read morefail to communicate, be timely, and be fair. They are a great service I would recommend. Call for all your plumbing needs!

We hired Ready Rooter to send a camera through the sewer line of a house we were purchasing, which…read moregave us peace of mind that everything was working properly. They were available in short order during our option period, showed up right before n time, and charged us $250. We had Chapman Plumbing out afterward to flush our water heater and do some minor plumbing repairs. It was about a week before they had a plumber available, but he showed up in time and did a good job. Their pricing seemed a bit high for this service, but the work seems to have been done well. The two companies are under the same umbrella, so you just call one number to schedule.

Made what felt like a racial comment. Being a Hispanic male I feel being told "no Agua" when I…read moreclearly speak fluent English is very unacceptable.

Precision Plumbers did a great job. They had an opening that fit my schedule. They are reliable and…read moreprofessional. I will use them again.

Excellent job all the way around. I initially spoke with the office who had Zach do an estimate for…read morethe project. It was good estimate and they were super fast in scheduling. I went with precision because Zach was so good. Not only did he inform me of all the details and confirmed the project but also offered cautions and suggestions. Really took his time to explain and be helpful and get the quickest response time. In fact it was the homeowner association who delayed the initial start to give 48 hour advisement to other condo owners that the water would be turned off during the project. They were prompt and professional. I was advised when they arrived and when it was completed and provided with pictures. This was even more important as we are out of town. Evan actually performed the work as Zach was out and also let me know when he was working and when it was completed. I will definitely keep their number for any future plumbing needs.

I called Peterson plumbing because others rated them highly. I told them that I had a minor…read more job. I explained what needed to be done. I expected them to say they could come in six weeks or something similar between 8 am and 5 pm I was surprised when they said someone would be here in the morning at 9 am. They would call 15 minutes before arrival . Since I lived outside of the city limits, there will be a surcharge based on mileage. The next morning two persons arrived within minutes of the scheduled time . We walked through what needed to be done . I added on some work and

Very professional. Competitive pricing. Prompt and friendly service. The plumbers let the customer…read moreknow exactly what needs done.

Our furnace & heat pump were overdue for routine maintenance and a new filter. Chase Brothers'…read morereviews were good and the price was reasonable, so we gave them a try. Very happy we did! They're efficient, professional, effective, and super nice & friendly. They will be our go-to HVAC maintenance guys from now on, for sure. A reassuring tidbit: The two brothers who own the business do all the work themselves -- so they have a vested interest in doing top-notch work and keeping the customer happy. Highly recommended!

We highly recommend Chase Brothers Heating and Cooling. They are very honest, hardworking,…read moreknowledgeable, professional and they are very reasonably priced. Choose them and you will not be disappointed because they are outstanding at what they do!