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    Silicon Valley Enthusiast

    3.0 (4 reviews)
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    2 years ago

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    3 years ago

    Jason was brief, super nice and made the process of buying a car super simple. Excellent service

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    4 years ago

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    Apex Cars

    Apex Cars

    4.2
    (319 reviews)

    Wow, what a great experience! This was totally not what I was expecting. I've been to dealerships…read morebefore that were pushy, aggressive, and just trying to get over on you, but ApexCars was completely different. They were attentive without being pushy, and I never felt pressured or like they were trying to money-grab or make the deal better for themselves. The whole experience was smooth, professional, and genuine I would highly recommend ApexCars 10/10 experience!

    1 STAR -- Extremely concerning experience I purchased a used…read morevehicle from this dealership, and within less than 24 hours of taking possession, I started experiencing serious problems. The vehicle developed a leak, which I have documented on video, electrical components began glitching, and there was a strong burnt-plastic/electrical smell coming through the A/C vents. Even more concerning, fumes/odor entered the cabin while I was driving and I experienced a headache, lightheadedness, and nausea. I contacted/returned to the dealership immediately because these are not minor cosmetic issues -- they are potential safety concerns. What made the experience even more frustrating was the response I received. Instead of immediately taking the situation seriously, the person at the desk suggested that maybe I had hit something. I had owned the vehicle for less than 24 hours. I found that response dismissive and extremely disappointing, especially considering the seriousness of what I was reporting. Thankfully, I have video documenting the leak and I am keeping records of everything that has happened since purchasing the vehicle. I did not expect to purchase a used vehicle and, within hours, be dealing with a leak, electrical glitches, a burning smell, fumes inside the cabin, and then have the possibility suggested that I somehow caused the problem. I am currently asking the dealership to take the vehicle back and resolve this situation appropriately. I will update this review to reflect how management ultimately handles the matter. Based on my experience so far, I cannot recommend this dealership.

    Auto World Fremont

    Auto World Fremont

    4.7
    (274 reviews)

    I didn't didn't even buy a car from him. That says I can't begin to express or find the words to…read moretell you how great this experience has been with this gentleman. We were communicating while he was out of town and I would have gladly bought a car from him. Instead I bought a car from somebody who will say is just basically I got screwed. And Chris is going out of his way to help me even though we have never done business. That is such a rare quality that I can only hope that anybody with enough sense would see this and buy a car from him. He has been overwhelmingly supportive, offered his help as best he can wherever he can, and even stayed in touch just talking back and forth about how badly things have turned on for me with the purchase of the car I made from somebody on Craigslist who is also a wholesaler kind of guy. Anyway five stars aren't enough. I'm sure whatever products he have or quality products. But beyond that the integrity, the kindness, the actual caring far beyond what must anyone would be used to or think possible. In fact I'm trying to find a way to get rid of or get out of what I bought and get something from him. I begun telling everybody about him. Anybody looking for a car. Again what an incredibly beyond professional professional doesn't describe it because he's beyond professional what an incredibly kind thoughtful and helpful human being

    Needed a safe reliable car for a new driver. Settled on a Subaru. I felt that if I got at least two…read moreyears out of it I'd be breaking even. Check engine came on as I drove it home. I brought it back the next day and Chris offered me cash for the gas spent. I appreciated that. It's been nearly 6 years and no major problems. I've read through some of the negative reviews here and best I can say is, if your buying a used vehicle, do your due diligence and have your mechanic check it out before finalizing. I did and ours is still running fine.

    Yama Auto Brokers

    Yama Auto Brokers

    4.8
    (348 reviews)

    I bought a vehicle from Sal at Yama Auto Brokers through Facebook Marketplace. He was in Northern…read moreCalifornia and I was in Southern California, but he made the entire process extremely easy. He arranged to have the vehicle delivered to me for a very reasonable price--around $600. I trusted Sal, and he absolutely delivered. The vehicle arrived looking practically brand new, without a scratch on it, and it has had no problems whatsoever. I also had difficulty getting financing, but Sal worked with me and helped make it happen. My only advice is to carefully review the financing terms. I financed through Westlake, and the interest rate was high, so I plan to pay the vehicle off as quickly as possible to avoid paying too much interest. Overall, I am extremely pleased with my purchase. Sal was trustworthy, helpful, and made buying a vehicle from hundreds of miles away surprisingly simple. I would gladly recommend Yama Auto Brokers.The car was cheaper than others wanted to charge me. Others wanted to charge me many fees for paint and security fees, but Sal only charged me the taxes and registration plus the vehicle has very low miles and it was a lot cheaper than other vehicles just like it. I am very happy and haven't had any issues with the car so far.

    We just purchase our daughter a car at Yama Auto Brokers, and it was easily the smoothest…read moreexperience I've ever had. No high-pressure tactics or "hidden" surprises--just total transparency and professional service from start to finish. ​The team was incredibly efficient with the paperwork, and the quality of their inventory is top-notch. If you're looking for a stress-free way to buy a car, this is the place to go. Highly recommended!

    Fremont Auto Center

    Fremont Auto Center

    4.8
    (141 reviews)

    I made an appointment with Fremont Auto Center online through their website, unaware that they…read moreshared a garage with three other repair shops. I had a terrible time with the gentleman who owned the shop in front of theirs, who lied and told me I was in the right place, which wasn't corrected until I called Fremont Auto Center looking for an update. Jack personally went next door to check on my car, and offered me 10% off repairs. I was told I could drop my car off the next day without needing another appointment. I met Sal, who has such a wonderful and charming personality, and it was great to meet Jack in person, too. Within an hour, I had the full analysis and estimate, and around 2:30, a couple of hours before closed, I was called and told the car wouldn't be finished, and asked if I'd like to come pick it up for the weekend (which I declined, we didn't need it!). The prices were fair, and their system of telling you what absolutely needs work versus what they recommend to be worked on was so great in helping me understand what was wrong with the car. My experience with them made me tell my husband that I'd drive to them if we ever moved out of the area. I can't recommend this place enough (just make sure you drive all the way to the green building and dont let anyone stop you like I did!)

    I am continuing to count my blessings to have found this professional Auto Center…read more The level of customer service and care about what is best for my car is outstanding. Sal continues to surprise my expectations by suggesting his best professional advice for my car. I feel listened to, explained to, and given the best service in California. There's no service like Fremont Auto Center!

    CarMax

    CarMax

    3.2
    (342 reviews)

    Exceptional Online Car Buying Experience from Start to Finish…read more I recently purchased a vehicle from CarMax entirely through their online platform, and the entire experience exceeded my expectations. Smooth, transparent online shopping. The listing page provided all the information I needed to make an informed decision -- vehicle history, detailed specs, and pricing, all clearly displayed. The online checkout process was straightforward and efficient. Great delivery service at a fair price. My vehicle was located in Southern California and needed to be transported to Northern California. CarMax's delivery fee was very reasonable -- significantly lower than what I'd found on competing services. The car arrived in about a week, and they kept me informed at every step, so I always knew exactly where my vehicle was in the process. Convenient test drive setup. Once the car arrived and passed their quality check, I was invited to schedule a test drive. I booked the appointment and location right through the CarMax mobile app, which made it effortless. Efficient in-store purchase. On test drive day, the sales staff was knowledgeable, helpful, and professional. We decided to buy, and the entire process -- from arrival to driving home in our new car -- took about two hours. Outstanding service recovery. After getting home, we discovered the vehicle was missing the tow hitch that had been listed in its specifications -- something we specifically need for our bike rack. When I contacted CarMax, they promptly asked me to bring the car in for verification. Once confirmed, they quickly agreed to cover the full cost of the tow hitch installation. I then scheduled the work at a local service center myself, and the entire repair was completed at zero cost to me. From the first click online to the final service visit, CarMax's team was professional, efficient, and genuinely invested in solving the one issue that came up. It was a genuinely great sales and service experience, and I'd recommend them to anyone considering buying a car online.

    Honestly, don't even come here. You're better off buying a vehicle from a private party because…read morethese prices are outrageous. The service here is crap, they make you wait long, and it's all falsified-- they say things to make you "feel good" as if they're on the same page as you, to reel you in and then as soon as they are about to earn your business, they fall short right after. Take your business somewhere else. PS: I even tried to apply working here and they gave me BS results. I went through several interviews-- Was told that everything went extremely well and then crickets for days, when I was also told I would get a reply by the end of the week and still nothing. Had to reach out multiple times just to be told that I didn't get the job. Horrible management and terrible communication.

    Silicon Valley Enthusiast - usedcardealers - Updated August 2026

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