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    Silk Road Tracy

    1.0 (1 review)
    Closed 10:00 am - 6:00 pm

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    6 months ago

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    Living Spaces

    Living Spaces

    2.0
    (222 reviews)
    $$

    Dear Michael Zinser,…read more I am emailing you about your Manteca store with the 2.1 Star rating. My wife and I just had the most dissatisfying experience in our lives today, we recently purchased our second family room set from your Manteca store and we have purchase family room sets from you in the past. Being from the service business for 35 years, I was in disbelief of the way your company is taking care of it's repeat customers. You know what's unusual is, that you can't contact any managers from the store directly, the managers can treat you bad, because the public has no way to contact them and hold them accountable! You might want to change that! I ordered a rug off your website and what we received wasn't even close to what was shown on your website! The colors suppose to be cooper and we were delivered a red rug. We drove three hours to return the rug to your Manteca store, thinking since we just purchase our second family room set from Living Spaces there, your folks would take great care of us and exchange the rug, by the way, the rug was never even removed from the wrapper. My wife and I went to exchange the rug for something the correct color. That's when we had the unfortunate pleasure of meeting Tiffany, I don't even know if that's her real name. She said, you are passed the 7 day return policy. We never signed anything agreeing to a 7 at return policy and it's been less than 30 days since we were delivered the carpet. She was extremely unhelpful, rigged and condescending. We asked for the store manager. She said she was a supervisor, I then asked if I could get the name of the store manager. She said she didn't need to give me his or her name to me. I'm sure there is video of the exchange. It got heated, because I was upset. I told her I was going to give her and the store terrible review that would cost you business and I serious about this, because of how we were treated. We felt like we were being treat as thieves. Like we were trying to take advantage of your company after just spending $5000.00 on a couch! I am looking for some help and satisfaction to this unpleasant experience, It ridiculous that I have to spend my Memorial Day typing a letter to you. Thank you for your attention to the matter? Joseph and Jennifer Rosano

    Review #991 Posted on 1.14.26…read more We came into Living Spaces on Friday the 26th, the day after Christmas. This spot is right off 120 when you're heading up 5 north & take the 120. We got greeted immediately, and then the manager introduced us to Bella, Bella was very good with her knowledge of the different couches, didn't pressure us and was extremely patient too. She did a great job helping us out and we wanted to be sure to give her a shoutout on here. You pretty much can build any couch you want for the most part, pick your type & color of fabric to go with it too. We ended up picking something out that night, and getting it ordered. They gave us a quoted date, and ended up beating that date by about a week to get us our product earlier than expected. The delivery team was fast and easy for us. Furniture places can be hit or miss when I read the reviews, but our experience with this location went well.

    Poor Honeys Too

    Poor Honeys Too

    3.7
    (3 reviews)

    I emailed this store and took pictures to see if they would take my gentleman dresser. I also told…read morethem how much I was selling it for, and took pictures of very small few chipping areas on 3 drawers. (When I have time I'll try to find my pictures of the dresser and post them up here). I told them this wasn't a cheap dresser, I spent $800 12 years ago at that time and it's still in great condition. I told them I was selling it for $400. I was hoping they would take it but it turns out they refused to when they got back to me. What a bummer. UPDATE: Here are the pictures as promised to post up here. I forgot to add in on the bottom right, there are some stains but I took it off very easily with polish furniture (shown in the picture with the dolly). I was happy to see that a customer from another platform brought the gentleman dresser for exactly $400, he was satisfied and happy with his purchase.

    We went in today to take a look at a vintage chair seen on OfferUp. We were greeted by Bruce…read moreimmediately. He gave us space to take in all the new and secondhand furniture, asked if there were any pieces we were specifically searching for. Bruce was so pleasant and helpful! We made our selections, Bruce offered a third party delivery service, but also quickly offered assistance loading into our vehicles. We ended up purchasing a very well cared for 50 year old set of chairs, a 47 year old sofa that was like new, a 90s era vanity, and two new end tables. Pricing was very fair! The conditions of the advertised furniture was accurate. We will gladly check in frequently to see what's "new".

    Silk Road Tracy - rentfurniture - Updated July 2026

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