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    Sill-TerHar Mazda

    3.0 (8 reviews)
    Closed 8:30 am - 7:00 pm

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    4 years ago

    Steve really cars about his customers service is always great

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    Sill-TerHar Motors

    Sill-TerHar Motors

    (233 reviews)

    Don't buy from this dealership…read more On November 24, a friend referred me here, so I drove 100 miles south to check out a vehicle. I met with Colin, who was nice and pleasant, and after test-driving a few cars, I ended up purchasing a 2022 Lincoln. The very next morning, when I went to leave, my driver's seat was completely disconnected from the base frame. I immediately sent a picture to Colin, who told me they would take care of it. The next day he said his manager would "make this right." Two days later, I finally heard from Colin's manager, Kelly, who also promised he'd talk to the DP and get this resolved. And then--nothing. Colin and Kelly both ghosted me, and as of Dec 8 I'm still stuck with a broken seat in a vehicle I just bought. I've been in the car business for 12 years, and I have never seen service like this. I've never purchased a defective vehicle and then been ignored by both the salesman and the manager. I will never return to this dealership again, and I strongly recommend others stay far away.

    Extremely Disappointed - Buyers Beware…read more We purchased a 2025 Lincoln Navigator Black Label from Sill-TerHar in Broomfield, CO, and the experience was nothing short of DISAPPOINTING. The vehicle was delivered with TWO large black scratches on the rear tailgate!! Damages the dealership was fully aware of before the sale and mentioned they noticed them. Instead of taking responsibility and ensuring the vehicle matched "brand-new" condition, they refused to cover the cost of the paint repair!!!!!!!! Our salesman, Kyle, only added to the frustration. His communication was POOR, updates were INCONSISTENT, and we felt our concerns were brushed aside rather than addressed. For a luxury purchase of this magnitude, we expected transparency, professionalism, and follow-through. We got NONE of those things. In the end, we had to have a problem fixed that NEVER should have been ours to deal with. This is not the level of service or integrity a luxury dealership should provide. I would STRONGLY caution anyone considering buying from Sill-TerHar!! Look elsewhere for a dealership that stands behind their vehicles and treats customers with respect.

    Audi Flatirons - Audi Flatiron photo gallery

    Audi Flatirons

    (129 reviews)

    I recently got a 2022 RSQ8 that was delivered from an out of state dealer and I wasn't able to…read morefully inspect the car before I bought it. Only 17k miles but needed a decent amount of work. I brought it in and they took Care of every problem I addressed plus multiple others i wasnt aware of. Mostly minor work like rattles and wipers, some major like the water pump vac line and 3 oil leaks. They went above and beyond for me they treated me as if I purchased the car from them. I didn't spend a dollar for over 8k worth of work and my car feels brand new. I 100% trust them with my car and I don't say that often.

    I would like to start by saying I know bringing my vehicle to Audi is a luxury experience and I…read morehave always been happy to pay for that. I have bought my last two Audis at this location and always brought my cars here for service over the last 8 years I have been affiliated. As of yesterday I no longer believe the cost is worth the experience. I have always valued the availability of the loaner vehicles making it possible for me to complete errands and everyday tasks while my car is getting work done and have enjoyed my experiences with my last two service agents Blayne and Michelle. I appreciate the value in getting my work done all under the same roof having all my records saved in the same place for ease on myself and the service agents so that things may be done adequately and proficiently. My last service agent, Michelle has since moved away so I was assigned to a new one, Robert Shipley. I have worked the last 11 years in customer service and marketing in the area which has always made it easier for me to bring my car here as it was close and Audi Flatirons has always aligned with my values. Today I brought my car in for an oil change and immediately was told by the service agent that I would need an 80k service and spark plugs replacement - a service that I have had previously done not even a full year ago. Even having explained this he did not believe me until looking at my file, why this was not done previous to my arrival I would like to know. He continued to talk down to me without knowing my background or my knowledge of my own vehicle (maybe perhaps because I am a female in my late 20s who couldn't possibly know anything about cars???) before leaving I approved work to be done for oil change and brake fluid (that I was told I needed before anyone had even looked at my vehicle mind you) both of which I know I can get done anywhere else and at a lower cost but again I have always had excellent experiences previously. I feel it is also important to disclose that I am supposed to have "Audi Care" which I'm told is supposed to save me money on regular routine maintenance yet I have yet to see that happen or perhaps they have not done their due diligence in checking those things beforehand. Several hours later a receive a phone call from Rob telling me I have decisions to make for my car. He tells me I need new tires and new brake pads quoting me 3500$ for all the work listed above. I then tell him I will need to call him back and he tells me he needs to know now or they will skip my vehicle. Red flag number 2 now for those counting. When he calls back because he apparently could not wait for me to do so I tell him I am still going with the original approved work and nothing more. He then proceeds to try and scare me into getting the work done stating safety and that he is giving me a better deal than I can get elsewhere so so much for making a decision on my own vehicle right? I am now scheduled taking my Q3 to have the additional work done for under half the cost within the next couple days and if I had known how this experience would go I would have done it all elsewhere from the start. I have also since learned I just need to have my rear pads and rotors replaced and a tire rotation will be fine for now but will need a set of new ones within the next couple months. So while he may have some things right it is not nearly as dire as he had made it seem. If anyone does end up reading this and made it this far I recommend "All Audi and VW" as an alternative place to get your work done. Years ago I had brought my first 2003 Audi A4 here previous to buying my newer ones (2016 A3 & 2020 Q3) from Flatirons's and that car had lived to run over 250k miles. It may not have all the same luxuries that Flatirons's offers but it is family owned and operated by kind people who have a love and understanding of Audi and Volkswagen vehicles and offer reasonable prices. I also would recommend "Apikol Performance Automotive" Troy has extensive knowledge on vehicles and takes specific interest in Audi. I have also included a photo of my dash from my 2003 Audi A4 to further show my care and value of Audi vehicles

    Land Rover Flatirons - Waiting area

    Land Rover Flatirons

    (89 reviews)

    I've been coming here for a decade...and bought most of my Land Rovers here. Always great service…read moreduring sales and service. They have a great waiting area with refreshments, strong WiFi and comfortable seating. Not much else to say except that is a great dealership overall. They have also increased their inventory with new ownership.

    No stars are too many. My 2017 Discovery arrived at the dealership on 02/24/2026 for a coolant…read moreleak. This review is being written on 5/13/2026. The car is still at the dealership. The most difficult part of dealing with this group is their automated system. They tell you they will call or text back. It does not happen. They say they are attempting to reach someone in service, every time they respond with, "nobody is answering". We live in Wyoming and chose to use the dealership based on the belief that dealership will do what is right for the customer. We chose a Land Rover based on the belief, the luxury brand will treat their customer right. Don't believe that. What was to be a simple fix that should have been covered by the extended warranty has turned into an absolute nightmare. We can't reach anyone and there are no answers from the dealership. My wife stopped in (212 miles away) in order to demand answers. She was told they did not know anything about what was going on with the vehicle. they stated the individual dealing with the vehicle was no longer under the employment of the dealership and they would have to research the situation. She finally got. in contact with the service department which told her there is no record of contacting the warranty company. There is also an outstanding bill for work performed. $8000...Do not do any business with this dealership. They are not quality representatives of the Land Rover Brand. Additional edit. I received a text from the dealership ( stating the vehicle will be ready for pick up and repaired. 05/18 I receive a text that there is an additional $3500 of repairs needed to make the vehicle ready for the trip home. A new radiator. Carlos Navarro states, "you know I am the one trying to fix the issue Ryan and your warranty company created, right?" At what point is it ok to push blame on the customer? I can understand this from a small dealership that sells used cars, they just don't care. This is a Land Rover dealership. There is no concern for the customer. There has not been any attempt to make their mistake, mismanagement or disregard for the customer right. Flatirons Land Rover does not care about their service or their customers. Avoid at all cost!

    Sill-TerHar Mazda - car_dealers - Updated June 2026

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