I had the worst experience here, not sure if I'd go back. My boyfriend and I live near by, but because of the cost and dietary restrictions, we don't go often. Since we are in their special club thing, we went for his birthday since he got a free entree and dessert. We went around 10pm, there was a large group in the restaurant that had already been served and looked like they were just sitting around chatting, but other than that, it was a very slow night. After waiting about 5 minutes to be seated, someone finally noticed us and after checking a bunch of tables, came back to seat us. We were sat near the loud group, but it didn't bother us much. We didn't want any apps (the only one we can ever agree on is the french fries, and we weren't in the mood) so we just ordered our entrees. I asked for a black bean burger with side salad and he got a burger. And then we waited. And waited. And waited. We drank all our sodas during this time. Eventually, our food comes out. Nothing special, it's just two burgers. The waiter had slipped the food down and ran so quickly that he didn't see my empty soda cup and I wasn't able to catch him to ask him for a refill. So we ate, I had finished my burger and fries with no soda at all, my boyfriend stopped eating about half way because he really wanted more soda to finish his meal. After waiting a while longer, the waiter finally came to check on us and I told him we had been out of sodas since before our food came. He apologized and came back soon with our sodas. We waited a long while again. During this time, the people at the table across from us got up on their own and got their bill and paid. No sign of the waiters anywhere. So the waiter comes back and he asked if we wanted anything else, and I pointed out the coupon that had been sitting on the table the entire time for my boyfriends birthday thing. He offered to bring us a menu, but I knew that would take another 20 minutes, so thankfully I had memorized the dessert menu before. Again, we have dietary restrictions so I asked for the Silver Diner sundae with no nuts and no chocolate, but with peaches. About 20+ minutes later, he finally comes back with the sundae. It had nuts and chocolate on it. I told him I'm highly allergic to nuts and we asked for no nuts or chocolate and he was like "Oh, I thought you said you wanted them." He wasn't paying attention the entire time, and this just proved it. I don't mess around with my nut allergy and specifically said no nuts. Another 10+ minutes later, he finally comes back with the corrected Sundae. Then we waited again. And waited. And finally he comes with the bill. We finally pay and leave and it's after midnight. It took over two hours for us to get two burgers and a vanilla ice cream "sundae" with peaches and whipped cream. It was incredibly slow and we saw a lot of other people getting agitated over the lack of service. While I like that this is a place that's open later at night, I don't think we'll be going back anytime soon, if ever again. The service was just too terrible. read more