Pretty busy lounge (go figure) but staff are all very friendly. The food is actually decent for a…read morelounge, and there's quite a bit of healthy options! If there's no wait list, you have 10 minutes to get to the lounge once you check-in on the app. If there is a wait, they give you a time to come back, so it's convenient to plan. If you have the black card, I don't believe you need to wait. But also, if you have the black card, wouldn't you be flying on PJs?? I do think it's not quite as luxe as I would have expected for the Amex brand, but it's not bad for free access. Space is pretty clean as well considering how busy it is.

Access with certain American Express cards. My access is thanks to hubby, that's his shout out for…read morethe year lol. Not sure why people over judge and under appreciate if it's provided as a compliment. First thing to know is this place gets busy and I've always had to wait. If the wait is too I sadly head over to one of the priority pass lounges. Ayez and Dutta are amazing at the bar if you like to socialize and have fun. Food is much better than most other lounges and they have a wider beer, bourbon and whiskey options. Salmon was moist, prawns not shrimps in the pasta and the desserts were fresh/ Big shout out to the hard working staff and Constantino for a well oiled operation.

For my first lounge experience, I have to say it was pretty nice. They had a lot of space, but it…read morewas very busy, so it was hard to find a seat. When I walked up to the buffet-style breakfast, there were no plates--only bowls. That made it a lot harder to grab what I actually wanted. I eventually found a seat and tried to eat, but it was so crowded that there weren't any seats with tables available. I ended up finding another spot with a ledge, so that worked. The eggs were good, but there was no cream cheese for the bagels. After toasting one and realizing there wasn't any cream cheese, I had to eat it dry. I'd suggest adding that to the spread--no pun intended. I tried the strawberry-infused water, and it wasn't very good, but the orange juice was pretty good. They also had a robot moving around, though I'm not sure what its purpose was. There were people collecting trash and plates, which helped keep everything clean. Overall, I think I would go back if I had the chance.

Maintained with the quality of a roadside bus stop…read more Hands down one of the worst airport lounges of all the international airports. Grimy and in disrepair.

If you've been able to have access to the exclusive United Polaris Lounge at SFO, well, good for…read moreyou. One caveat though that Jamie W and I discovered was that if your flight leaves from International Area A, you're given access to this business class lounge instead. That's because it's a rather excessive 25-minute walk away from the United Polaris Lounge in International Area G. When we asked the check-in agent whether this lounge was comparable to Polaris, he gave it an 8 out of 10. He was being much too generous. It turned out to be a claustrophobic two-room space where ironically, the first-class room was more cramped than the general area. There were barely any outlets, and it was so tight that the rotating chairs kept banging into each other. There were three warmers of hot Chinese food, but none of it was that tempting. We managed to snack on stale cookies and diet soft drinks. There was a full staff operating here, but the experience didn't really warrant that level of attention. I think the next time, we'll just build in the extra time to get back and forth from Polaris if we really want the more ideal lounge experience. RELATED - Waiting at the airport? Here's a collection of places I've visited and reviewed: https://yelp.to/YcYhTWgCfk

Overcrowded, understaffed, and okay at best. There are 3 priority pass lounges in the same area of…read moreinternational terminal but two of them do not accept priority pass until after 5:30pm. As a result, everyone is funneled into China Airlines Lounge. I feel bad for the staff because it quickly got overfilled and the staff member checking guests in couldn't even do check-in because she was running around bussing dishes. Food was average. Fried rice with what looked like frozen veggies. Chicken and broccoli which was a bit salty but not bad. Self serve bar is nice though! Made a gin and tonic that was tasty. Fortunate enough to snag a large corner table with chairs and a booth. Was able to be productive amidst the chaos.

Complimentary for our JAL premium economy. Comfy space, not very crowded on a Sunday morning. WIFI…read moreFood ordering system sux. Needed a staffer to bring the iPad POS/menu device. Edit: ordering app eventually opened, took about 6-7min. in idle. Good luck At least staff are very responsive to GUI issues.

"Can I please have a Corona?" Bartender - "No."…read more And that's how it started at this lounge. This is a tiny lounge located on the 5th floor in the A Gates International Terminal. I stopped by before a trip since it was the closest option to my gate and accessible with Venture X. The space itself is pretty small, though they do offer showers which is a plus. Unfortunately, that's about where the positives end for me. The food was subpar, and if you want anything better or even certain drinks, you have to pay for a higher tier. That definitely took away from the whole lounge experience. Overall, I was not impressed. I would avoid this place if you have other lounge options available.

Gets a bit crowded, especially the areas closest to the food. We came by early because we wanted to…read moretry the sit down restaurant in the back of the lounge. Service was okay. I thought ours was quite friendly, but things moved slowly at times - which was fine since we had like, three hours to chill. The portions are quite tiny though! Feel free to order more than one entree. The older Asian couple next to us knew what to do because they ordered a starter and then two mains each. Not sure how often the menu changes, but for dessert, I would skip the matcha panna cotta and go for the cookie. It's basically a mini version of BJ's pizookie, complete with vanilla ice cream. The main lounge itself has decent seating areas if you can snag a spot. Bartenders were hit or miss. One didn't seem super friendly, whereas the other was way more personable.

It was one of those rare instances where our upgrade went through and we got to visit the Polaris…read morelounge before our flight. It was very quiet on a weekday afternoon. For me, the quieter side of the lounge was better though away from the food. Here you could see the progress being made on the Terminal 3 construction. Also the bathrooms on this side of the lounge were definitely cleaner and no lines. The buffet was so so but we were able to get seated in the dining room after just a five minute wait. Last time was over an hour so this visit was leisurely. Lunch options were small plates and satisfying. Beef kofta was a little dry but tomato harissa sauce helped a lot. Shrimp orzo with saffron was tasty with three large prawns. The wild mushroom bourguignon bouchée was my favorite with the meaty sautéed mushrooms layered on top of a puff pastry and covered with the boursin sauce. I would order it again. Polaris signature burger was a consistent go to for at least one of us. Juicy beef, crispy bacon and grilled onions on a brioche bun was filling. Lastly dessert choice was the matcha panna cotta and it disappointed as the matcha was just a tiny layer at the bottom of the glass so no discernible flavor. At least the grapefruit topper was juicy along with the sesame crumble were both the highlight. Great service from Elsa through our meal! Hopefully it doesn't get more crowded after all the fare changes United made to get more paying customers for Polaris.

This lounge was decent for priority pass…read more Came here around 9am and they had a pretty good hot breakfast spread, cereal, snacks, yogurts and fresh cut fruit in the fridge as well as a self serve bar. Nice view of the planes taking off and landing. There's a few tables reserved for business class but a good sized area for regular peeps like myself.

I want to rate this lounge a 3.5 however the staff was very friendly & accommodating so I decided…read moreto round up the number to a 4. The food wasn't spectacular however there was something for everyone from snacks to fruit and light food to munch on. The decor wasn't anything special and was lacking charging station(s). There was very limited wall outlets. What would have been nice is if there were USB outlets throughout the lounge.

Really nice Sky club at SFO. Clean and well designed and friendly staff. The breakfast was great,…read morelots of options, fresh fruit, and delicious egg bites.

I made it here 30 minutes before I had to board my flight. They served breakfast foods eggs made…read moreseveral ways and some sausage, both chicken pork and even the vegan stuff I got in because I had the AMEX platinum card and they allow us seats at Delta lounge if you're flying with Delta. The lounge is clean and next to the terminal one which was next to my flight in the C gates.

I have no complaints with this lounge. You get access with priority pass plus an extra $15 charge…read more It was an easy check in process and the staff was very nice and welcoming. The food is good and pretty varied - I had some Thai coconut soup, chicken thighs, mashed potatoes, and pancakes from the fun pancake machine. Halfway through my visit, they brought out some gildas & spanakopita. They're also stocked with treats like Ghirardelli chocolates, cookies, and more along with snacks. They have a freestyle Coca Cola machine but when I was there they were out of any diet options. I opted for an unsweetened iced tea. The bar area is beautiful and signature cocktails, house wines, and beer are included. There is an up charge for "premium" spirits, wine and beer. Overall this was a great lounge experience - plenty of seating, easy entry, good food, and good drink options. Well worth the $15 up charge for Priority Pass and I'd definitely return.

Alaska Airlines Lounge -- SFO Terminal 1…read more Red-eye out of Honolulu. Three hours to kill before the next flight. Walking off a plane at that hour, you are not looking for much, just somewhere quiet to land. The Alaska Lounge was right across from our gate. First time in, and the staff made it feel like they were glad we showed up. Friendly, genuine, no airport-zombie energy. The space is impressive. Floor-to-ceiling windows overlooking the tarmac and the hillside, plenty of natural light, and seating for every mood: work tables, soft chairs, window loungers, even a private booth if you need to take a call. I planted myself at a window seat and didn't move. The bar is well-stocked. What stood out was having an actual barista on-site. Oat milk latte and a bowl of steel cut oatmeal, exactly what I needed at that hour. One honest note: the food selection was thin and several items needed restocking when we came through. The staff were apologetic and moved quickly, which matters. But the variety just wasn't there. Solid lounge. Good people. Great space. The food program has room to grow into what the rest of the experience already delivers.