I guess this pediatric dentistry has been bought out. Instead of speaking to a live human being…read morethere is a bot that you have to speak to and then right after that, someone else in a corporate workplace schedules the appointment. I will not be taking my kids there anymore. The last time it was kind of off and I asked questions but they were mum about this.

If you are a parent to a neurodivergent kiddo please be cautious of this place. I filled out…read morepaperwork and verbally told the lady cleaning my son's teeth that she needed to explain what was happening to him and she would not. Instead she scared him and made him cry while telling him not to cry and that he was ok. He was clearly not ok and she just continued without any sympathy for how he was feeling. We were bulldozed from the beginning of the appointment to the end. We were scheduled and expected to pay $2000 for dental work and no one stopped to ask if we even had the funds for this. They just put us on an appointment list for a month away. When I asked questions about billing I was told that I could call their other location for answers. Absolutely will not be returning. Even the dentist that came in had horrible bedside manner.

Great dental practice. My wife and I have been coming here for the past 8yrs and we love it…read more Very friendly and professional staff. Clean and very comfortable waiting area. I would recommend to anyone.

So annoyed with this office. I've been trying to get an appointment for months. They would always…read moretell me they would call me back but never did. When I finally got an appointment I requested the time off from work only to show up and be told that I could not be seen because the system was down. What that has to do with my cleaning is beyond me but I was not seen. Drove 25 minutes to get there and took time off from work for nothing. I did not reschedule and will find somewhere else to go. Mind you, they said they've been working on the system update since Friday so a courtesy call on Friday would've been good. I might have been more inclined to reschedule then if I knew I wouldn't have wasted time on Monday.

After reading mixed reviews regarding The Dentist for Kids dental practice, I'm here to report that…read moreour experiences have been nothing short of amazing! The reviews that caused me hesitation were pertaining to concerns of recommendations for unecesarry work. In the year and a half that my daughter didn't see the dentist we had more cavities creep up than I thought was possible, so initially I was skeptical of the proposed treatment plan. I ended up getting two treatment plan opinions. Both very similar in their recommendations. I'm writing this after our 3rd visit. Dr. Gurr is phenomenal! Each and every time we've received the same wonderful level of service. The entire office is incredibly efficient. As a very busy mom and professional who thrives on top notch customer service and process efficiency, their practice met all my expectations. We've never waited longer than 10 minutes. I always get a sense that everyone in the office is communicating up and down stream. They're so hospitable too! Speaking of, everyone in the front office is always friendly and kind. They all seem very busy, but they've never failed to offer water or coffee. Small gestures that make the customer experience a little more special. Our patient experience from beginning to end has been a 10/10! If you're looking for a new pediatric dentist, I highly recommend Dr. Gurr and his staff.

A lot of times you'll hear the expression 'so and so was a life saver...' but not to get too…read moredramatic I think I can actually say this without much exaggeration for the Dr's and staff here. After months of desperately struggling to get our daughters weight up and dealing with her issues eating, it was suggested by her normal dentist that she may have whats called a 'tongue tie' and need a laser surgery to remove it. Our daughter is 13 months and I wasn't particularly pleased with the idea of her being sedated for any period of time, no matter how much we needed the surgery to get her eating up to a healthy point. Dr. Jensen and the DFK offices are one of the only places we found in San Antonio that can perform this surgery on a kid. After a brief consultation Dr. Jensen talked us through our options. He himself was very candid about what was entailed in doing surgery on such a young kid and offered us the option of perhaps coming back in a few months when anesthesia may be an option. The issue for us is that her eating was so bad pushing it off a few months was not an option. Dr Jensen and his team assured us that were confident in success of the operation and the entire process took less then a few minutes. Our daughter received light local anesthesia, was swaddled in a blanket and within a few minutes the nurse was out to tell us she was okay. A few tears were shed and we were on our way home, which is where work for us parents began. We had to do exercises on her tongue and gum for three weeks... which if ever met a 13 month old... she didn't love. But a month or so later I can report back we have a brand new kid. She not only eats, she eats with joy and gusto and has a full healthy appetite. I would say this to parents who are struggling with a child who wont eat to please visit a dentist and ask if your child may have this. THIS WAS MISSED BY NUMEROUS PEDIATRICIANS and if it had been diagnoses earlier we would have saved a lot of difficulty and heart ache trying to get her to a healthy weight.

When searching for a pediatric dentist, it can be difficult to find someone you truly trust with…read moreyour little one. I can confidently say that I trust Dr. G. My 12-month-old was understandably a bit fussy, but Dr. G's calm demeanor, patience, and professionalism made the entire experience as smooth as it could possibly be. He took the time to ensure we were comfortable and clearly cared about doing what was best for our child. From the moment you walk in, the staff greets you with big smiles, and everyone is polite, welcoming, and kind. That makes a huge difference when you're bringing in a young child. We feel very fortunate to have a solid pediatric dentist so close to home and highly recommend this office to other families.

Buen servicio limpio y el ambiente muy agradable. Maritza…read morees muy paciente y buena Ayuda a mis niñas a que estén relajadas y cómodas toda la cita

We had a mixed experience at Kitty Hawk Smiles Dentistry…read more Unfortunately, my visit started off poorly due to the front office manager, Nikki. She came across as very rude and unwelcoming. She frequently talked over me and cut me off before I could finish my questions or receive clear answers. That kind of interaction is frustrating and not what you expect from someone running the front office of a dental practice. There was also a communication issue during the appointment. The hygienist was not informed that I was receiving orthodontic treatment, so the cleaning was started without removing the braces first, which should have been addressed beforehand. That said, the back office staff was great. The hygienist was very informative and took time to educate me on proper care and how often certain treatments should be done. The doctor and orthodontic staff were also excellent--professional, knowledgeable, and pleasant. Overall, the clinical care itself was solid, but the front office experience and communication need improvement, as they set the tone for the entire visit.

If I could give 0/10 I would. It's taken me along time to write this due to them trying to take me…read moreto court over "money owed" Had all 4 wisdom teeth pulled at once...not only was I wide awake through the entire thing, even asking them to stop during because of how much pain I was in and them responding "no I'm almost done" They also cause $4k with of damage that a specialist had to fix over the course of 4 months of dealing with extreme pain. I have never had issues with my teeth and due to them causing nerve damage now have 2 teeth that are dying. To make it even better I find out that the guy who pulled my wisdom teeth was not an ORAL SURGON! Then they try to send me a bill for $2500+. I refused to pay it as I had to pay $4k out of pocket to fix what they messed up. So they try and take me to small claims for it. My lawyer ended up settling the case but it has Long since (about 4 years) cause damages to my teeth I'm still trying to have fixed, and let's not mention the PTSD of having to go to ANY dentist. 10/10 don't recommend if you care about your mouth, money, and long term mental health when it comes to the dentist.

I've been a patient of Dr. Austin's since 2016 and I would trust anyone else with my family's…read moreteeth. I have two daughters and he and his staff have been nothing short of incredible. Always kind. Always patient. Another plus for me is that Dr. Austin always has the newest technology. You can sit back in the seat and watch exactly what is going on, which has always made me feel far more comfortable. As long as we are in SA, we'll be patients of Joshua Austin, DDS..

VERY EXPENSIVE - ask for the cost BEFORE you have your work done. They don't tell you ahead of time…read moreand then it's sticker shock. They also don't tell you whether or not they take your insurance until after the procedure is done. They don't call you back and don't answer emails. Some of the front desk team is rude. Doctor was good as well as the hygienist but that doesn't make up for the rest!

I hate dentists, but this place has outdone itself in patient care! Everyone there is respectful,…read moreand at my previous dentist I felt like I was one of their test dummies they use in school, but at Canyon Springs I feel like a human being. They talk, joke, and are very reassuring and gentle. It feels like they learn what they hate at the dentist, and try to not implement that on their patients. They're great at explaining the costs of any procedures, understand that everyone isn't perfect at keeping their teeth at 100%, and are ready to plan payment options with you.

I have been seeing Dr.B for many years. I have seen the office outgrow their current space and am…read morelooking forward to their new building. Noteworthy they diagnosed my husband with an infection during a regular exam. Had he not been treated it could have become very serious, since he has other health issues. I got Invisalign five years ago with great results. I am maintaining the alignment with liners to prevent tooth shifting due to aging. It happens to all of us and Dr. B is helping me to maintain my teeth for a lifetime. The practice is busy. If you happen to not like a hygienist ask for another. Amanda the office manager is very accommodating and reasonable. Love you guys!

Doctors are great. However, the retainers provided crack too easily and are very expensive (over…read more$300) to keep replacing over what seems like a material quality issue. There should be some minimum time warranty on them.

The whole staff is professional, happy, friendly, and makes you feel comfortable and valued the…read moreminute you walk in. Dr. Riley was energizing, friendly and professional. Sana and Christi are truly talented at what they do. I can't say enough of the amazing experience I had with them as a new patient. The price of their services was way less than I expected. I'm so happy I found them!