This shop is the absolute best. I've brought our car here a few times for tire rotations, patching a flat, and more. Every time they've been super friendly and helpful. Never feel like I'm waiting a long time and the quality has been great. There was one minor instance where I needed to go back and have something that they already fixed for me and they handled it free of charge. Highly recommend! read more

***CONSUMER BEWARE. AVOID THIS SHOP OR BE READY TO THROW YOUR MONEY AWAY*** I am currently trying to recover $X,XXX from this rip off shop. I have filed a complaint with BBB, filed an affidavit to recover funds with my bank because this shop is a complete scam and a rip off! A little background: I bought a 1970's Mercedes. When I bought the car, I test drove it and It worked well for its age. One thing I noticed was the brakes, they were in terrible condition. I brought my car in to have the brakes repaired and asked Roubik (the shop's owner) - to check out the engine in case I needed to address any issues prior to my driving the car on the streets. I was told my brake booster needed to be replaced. I advised the owner to proceed with the work after he quoted me $X,XXX range for the work. I get a call back a few days later, saying the car is ready. I pick up the car, test drive it for a block, and it makes a loud noise, and is dragging terribly. I bring it right back, Roubik checks the car, and there are ZERO fluids in the car. They drained the fluids and did not replace them. WHO DOES THIS!!!? I realize at this point, that I may be in for some trouble, but I have paid for the service by now and decide, people/businesses deserve a second chance. In the words of Charlie Murphy, "WRONG." After he fills up the necessary fluids in the engine and transmission (in front of me as he scolds his employees in Farsi), I take it on a spin and the car Draaaaags, not moving past 20 mph. I immediately assume it is the engine or transmission. However, I am not a mechanic who runs a car repair business so I can certainly make stupid mistakes like this. I would not expect a business owner of a car repair shop to do this however. I digress... I return the car as there is no way for me to drive it. He suggests for me to leave it to be "checked out". I was pressed for time and advised him I wanted my car repairs completed before 7/1/14. I get a call back end of June, "your car is ready". I once again pick it up. I drive the car home and it does the SAME THING. I tow the car back to them the next morning, realizing I will not have my car repaired by July 1. I leave the car at shop for them to repair while I am gone. I return 2 weeks later, and the car has not moved an inch. I am told I was not expected to return until Aug 1, and therefore no work was done. I am a cool and collected person, I let it slide, but do press for them to finish the work - which I had paid for already - to be completed by that weekend. I get a call, "your car is ready". I pick it up, test drive it and MY WHEELS CATCH FIRE! I pull over, and fortunately there is a fire truck at the same corner. The LAFD truck quickly extinguishes the flames. We all realize it is very odd since the engine is not at all affected. I call Roubik, tell him what just happened, and he says, "There must be something wrong with the engine"....what? I can make that stupid mistake, not a professional mechanic with a business that is supposed to know about cars and their repairs. I tow the car in again...leave it for a few days for more "checking/repairs". I am called to pick it up and charged again for brake calipers this time. I take the car and it does not move past 20 mph. I am furious at this point but just want to get my car out of this limbo, and take it to an actual mechanic where within hours they tell me "the brake booster needs to be changed" WTF!!!? I called Roubik immediately and demanded my money back. He tells me the guy is lying and wants to take my money... I refuse to bring the car back to this place, because it has been close to a month of back and forth with no solution. Roubik refuses, and things get heated over the phone conversation. I proceed to have the new repair shop make the repairs (they rock btw, check my review in the future of their services, honest, direct, quick and dependable). My car is now running no thanks to Silver Star Automotive. The place I took it to, remedied the problem, test drove it themselves before returning the car to me - unlike this sham of a place that put my life in danger repeatedly. I wish I could give them negative stars as they deserve them. I will say that if you need to fraudulently file bogus insurance repair claims, this is the place to go. I overheard the owner discussing such things as fudging repair costs to avoid salvaging cars - which is illegal and very dangerous - with a client and should have run away from the place at that moment, but I didn't trust my instinct and decided to trust this place. I'm writing this so that you don't have to make the same mistake I did. read more

Silver Star Automotive - This is the result of my using Silver Star Automotive's services. - Auto Repair Near Me - Los Angeles, California

Great customer service. Friendly staff, treated me like I was part of the family. Will be going back with them thank you.

I needed new rear tires and an alignment. Found this place on Craigslist. "$50" alignment in eagle rock. Hit up the number and that's where 'Roni' gave me a price quote better than any whole in the wall shacked up shop. He gave me price quote for 2 New Falken tires mounted and balance. None of that extra fees they charge elsewhere. Gave him and deposit and blwalah! Heck of a deal with alignment and new tires. Definitely recommending you guys out there. read more

Very bad service! They quoted me more than twice on what is ideal. He Even lost my smog papers! Also he does not explain what needs to be fixed and not transparent at all. He will charge you even if he has not done anything yet. Never ever Go!!! read more

Rubik did a great job on my Mercedes SLK. Great rates and A+ service. You can't ask for more. Tell him Steven with the Silver SLK sent you. read more

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I tool my 911 Porsche here for a Alignment the other day. I found that Roni was really helpful and really friendly with great services. Their rates are super, incompare with the others. Difinately got me as a repeat customer. Recommend it! read more

Always happy both the service here. Roubik is a great guy. I came in thinking I had a major issue, turns out silly me did not tighten the cap on my fuel tank tight enough. He also ran a system check and all was well. read more

Roubik and his staff are thorough and take the time to go over the repairs with you and explain the process so you understand. I came here years ago when I drove an old 300D and now they take care of my ML350. Service is fair and top notch, prices are much more reasonable than the dealership but you still get the comfort of trained Mercedes technicians. Honestly I can't imagine trusting anyone else with my car. read more

I thought this was worth the mention. My passenger side seat belt has locked up twice when I've wrapped it around the head-rest. Don't ask...I've tried to configure it to accommodate my 80 lb Boxer Dog in the front seat. Nonetheless the first time it happened, MB Glendale quoted it might be about $500 in time, parts and labor to unlock it. It said "F That!!!" and walked out aggravated... Ultimately I took it to a friend at another dealer ( I won't mention to protect the innocent) and I was still charged more than I would like to pay on labor when I tagged this request along with a routine service. I only went there because I wasn't near Rubik this time and my buddy is also a cool dude... I didn't learn my lesson and messed with the dog and seat belt again!!! I took it to Rubik at Silver Star Automotive. He quickly called over his guy who simply popped off a piece of plastic, unbolted the mechanism and put it back together in about 5 minutes. No bullshit, no big deal and I was on my way. I asked him to charge me something and he refused. Rubik is good people....Thanks again for making an otherwise mess of a day simple. See you soon for my next service. read more

The main mechanic, Rubik is completely upfront, honest, and reasonably priced. We brought our car in, he diagnosed it, he knew what was wrong with it. The price was right, the end! Our 1980 Mercedes runs fabulous now! Thank you!! We would highly recommend this business read more

Roubik has been my regular mechanic since I bought my 98 eclass wagon. Much cheaper than the dealer, and he really knows his stuff. I recently needed an $800 part, he searched eBay for a used one and saved me $500. read more

Rubik is a great mechanic. He is honest and does quality work on our 33 year old diesel Benz. We have always dealt with him and his work is quick and dependable. If you have a diesel Benz and want it to hit that 1,000,000 mile mark I recommend bringing it to Silver Star to keep things running smoothly. Our 240D has had every service done and never runs like I imagine it did back in the 80s. Compared to any chain store mechanic we have compared prices and Rubik has always come in under their asking price. Highly recommended. read more

Silver Star Automotive - Our 240d in downtown after getting a tune up from Silver-star - Auto Repair Near Me - Los Angeles, California

I fixed my car at silver star automotive.the perfect job and good quality ,and price was unbelievable. I recommend this place to everyone. Save $ and save time. Thanx to Mr.Rubik for honesty on job. read more

Silver Star Automotive have the best mechanics in Eagle Rock or just Los Angeles in general. Their prices are the best. Most mechanics in Eagle Rock overcharge for their services, but Silver Star Automotive have honest mechanics and a great staff. They'll provide the best service to have your car working like new. If I have anyone looking for a place to get their car done, Silver Star is the place I'm sending them. read more

Took my 2005 E500 with an intermittent, but persistent "low battery warning" that would shut off all "convenient services" such as the radio. Car drove fine for months so I didn't think it was the battery, but I decided to get it look at. Mr. Roubik initially seemed very nice. He hooked up the diagnostic & showed me that the main battery & alternator was working fine & didn't need to be replaced. I left the car for him to see what the problem was. He called back a few days later saying that he believe it was the "auxiliary battery" that needed to be replaced. I said fine. I few days later, he called back again and said that it was not the problem. It appears that the "seat air compressor" was malfunctioning & stealing power intermittently & causing the low battery warning. Apparently the E500 pumps air into the seat on one side or the other when you go around turns. So what he did was disconnected it & advise it not be fixed, since it was non-essential. He tested it and the low battery warning did not come back. Now is where things took a turn. Because he had the car for a week and took a while to figure the problem out, I believe that he felt he needed to get paid more than just disconnecting the seat air compressor. So, all of the sudden, he stated that the battery and the alternator both needed to be changed, something that he showed that was working fine earlier. Total cost: $1109. I asked to have my old battery & alternator back so I can get someone to see if they were defective (I suspect they were fine), but he wouldn't give them to me. Conclusion, $1109 to disconnect seat air compressor (the real problem) and to change the battery & alternator that didn't need to be changed. I would have paid a little more for the time it took for him to figure out the problem, but to inflate the costs by changing parts that did not need to be changed, I feel is unethical. The problem with these so call Lexus, Mercedes, ro Jaguar focus shops, is that they all used to work at the dealers, have access to dealer prices, and get their business by undercutting the dealer prices by 15 to 20%. It seems that practically everything that they fix, they will charge @ least $700 or more or it is not worth their time to fix it. Even if it is an easy job. Just because these are expensive cars, doesn't mean everything should cost a fortune to fix. I advise googling online for reasonable charges before agreeing to have any of these mechanics fix them. read more

I never like to write negative reviews because I figure me not going back to their business is enough said. I should of wrote this a long time ago when it happened. I looked up mercedes repair and found Silver Star. I read the reviews and some were good and a couple were bad. I wanted to give the benefit of the doubt and went to the shop. After 2 weeks calling my car was not ready and they couldn't give me an exact quote on what was wrong with my car. 2 WEEKS without your car in LA is a life time. I was going to school at the time so I had to take the bus or have my boyfriend pick me up. The worst part is that I used part of my student loan to pay for the repair because I really needed my car fix. He finally told me it was ready and charged me $1200, but when I came to pick it up...it took 45mins to get my car back! I waited and waited and it seem like they were barely fixing it. I noticed oil was coming out of my engine because they forgot put the cap on. I drove not even 4 LIGHTS...BOOM the Light Engine went off AGAIN! After it was "fixed!" I call him and he says can you bring it back tomorrow and we will look at it. I bring it and call him back and he tells me he needs more time...took another 2 weeks and in this time tells me: "I don't even know what's wrong with your car." Finally I pick up my car again another $1500. Basically I threw away over $3000 of my loan money. The best part was my Engine Light goes off 2 DAYS LATER!!!!!! AND My car makes a NOISE. I take it back to him and he says "I hear no noise." I said What? You can clearly hear it. We drive down Colorado and tells me "Oh Yeah I can hear it. Leave the car here and we will fix it." I said I would, but I never did because after loosing $3000 and my car is worst than it was and the engine light went off again for the third time. Why would I loose more money. I should of not gone back after the first time or listen to the yelp reviews. To this day my car makes a noise because Silver Star messed my car up which was my worst nightmare. I drive it everyday and wish I never left my car. I called mercedes customer service today to see if there was a recall and come to find out....they took my car to a place in Arcadia and they paid $160 yet I paid an additional $1500 and if I would of taken it in to Mercedes Dealership it would of been no cost. This is was made me want to write a review today because this bad choice still haunts me. IF I could go back....I would of never taken my car here. I wish I would of listen to the bad reviews because they were true. He rips you off and smiles in your face. I wish I could sue him in order to get my money and nothing was fixed. I write this now after over a year in order for others to not have such a bad experience and loose their hard work money. I lost money and over month without a car. read more

They are great! Helpful to the novice like me who doesn't understand much about my car, but wants to know the details. They went through everything with me, truly held my hand and made me feel very comfortable about what I was having serviced. Go in with confidence they will fix it for a great price - read more

I love this man Roubik from Iran who worked in Deutschland on Mercedes cars for many years. He breathes the Mercedes brand. His service is fair and honest, cheap and quick. I can recommend this shop to any Mercedes owner. Roubik offers the discounts he gets on the parts to his customers. The Mercedes dealer will set you back in labor and parts by far. read more

At one point I had written a glowing review of this place. I have to retract what I previously stated. The work done there I have found to be substandard. I had them replace my motor mounts to eliminate engine vibration. When the car was returned to me it felt no different. The vibration was still there. Either he used substandard parts or he didn't replace them at all. Either answer is unacceptable. Steer clear of this place... read more

I was there a few months ago, and I just had to leve a review. What an awesome place. Roubik, the owner is a great guy. Very nice and polite. After looking all over yelp, I took a chance with silver star and I'm glad I did. He specializes in Mercedes and BMW. Got my brakes and rotors changed for a great price. Him and his workers are fast and do quality work. I just found my new mechanic for my 2008 Mercedes. I will be back! Thanks Roubik! read more

When I called two days ago I was told a part for my car with installation would be $65.00. When I arrived I was shown an invoice showing that the part actually cost Silver Star $60.00 and that my cost would be $87.00! Rubick said that he was upset but there was nothing he could do. Well, he could have called me back and told me the new price when he ordered the part! He then was going to charge me $129.00 including the installation! Rubick, then started yelling at me when I complained about the price. He said " do you want to take advantage of my mistake?" As if he was the victim here! I had him remove the part and left very disappointed with the service. read more

I've been coming to these guys for a few years now and couldn't be more satisfied with the service. Very professional and personable with fair and competitive pricing. It's very hard to find a good and honest mechanic (I've had some crazy experiences before) so I'm lucky to have found them! read more

If you have been spending too much money at dealerships or mechanics that think you have a fat wallet, you need to switch over to Silver Star Automotive. I had to get my Mercedes C230 A service done, and I was able to bring in my car the next morning and get it done, with a fraction of what I was paying at Keyes European. Plus I would rather do business with small businesses. I have been searching for that one mechanic that I could trust to be fair with me, and my search has ended. My father that has passed, told me a few important things when I was moving out on my own; To make sure to find a mechanic that you can trust. My dad would like this place too! read more

Roubik and his team are awesome. When I came in with a nail on my tire, they immediately took care of it. I was back on the road in 20 minutes. Their prices are fair and they are friendly and professional. So glad they are in the neighborhood! read more

These guys got a rare part (rear window power sunshade) delivered within an hour and installed. Thanks for the impressive and hassle-free work. Mercedes E-class. Minus one star for delays. read more

Roubik is great! I got my oil changed, and he fixed my window switch on my 98 ML320, all for a reasonable price. The free inspection was very helpful as well. His shop offers Great customer service. read more

I brought my car in to have my rear tire replaced and ended up getting a full alignment done. Roni was very friendly/helpful and prompt in taking care of my vehicle. Silver Star is a trustworthy garage with quality work at very reasonable prices. Highly recommended! read more

I attend college in the area and always bring my car to silver star auto. Being someone who doesn't know very much about cars, they always made sure to explain everything to me. Also the pricing was always very fair and I appreciated that very much. They also can always fit me in whether I just drop by or give a call in advance. My car is also always done in a timely matter. Whenever I get my oil changed, they always make sure I don't need any other repairs so I know I leave with everything in great condition! All in all great service, kind, and reliable. read more

Apologies - I have been woefully delinquent in writing an updated review for SSA from my 8/1 post. Roubik is a gem bottom line. Let me give you a couple recent points. 1) He got me an emergency tow for my wife who was stranded when my so called "Roadside Assistance" company could not... 2) I stopped in to see if he could schedule a maintenance for my wife's car and noticed my oil light low was on (in my BMW) - He grabbed a couple quarts - No charge. Wife's service B on her car - no issue and fair price. 3) Needed tires for my BMW - America's Tire - next day, alternative brand. Roubik, 15 minutes later, tires at his shop and my car back on the road in 1/2 hour. For me, though he is labeled a Mercedes shop, if I had a broken wheelbarrow I needed repaired I am going to Roubik first. Thanks Roubik for all you have done for me and my family. read more

Brought my 87 300td in for glow plug replacement. The owner was kind enough to take my car with practically no notice and got the job done fairly quickly. Their service rates aren't cheap but the car runs great and I'm very satisfied with the work done. Thank you! read more

FAIR and HONEST. Great quality of work, and fast. I have serviced my car here on and off for years, and won't be needing a service dealer again. Can always take my car immediately, can pin-point the issue, and explains what needs to be done. My car is at 100,000 miles and is serviced for the long run. Thank you Silver Star for the wonderful service here in Eagle Rock! read more

A gem. I had my 1984 300SD serviced by Rubik over the years. Always perfect work - and always a fair price. Where else can you find a European-trained Certified Mercedes-Benz mechanic that won't charge you your first born? Wholeheartedly recommend. read more

Very honest and great people! Had an oil change and it was quick and painless. Thanks!

Came to this establishment last minute to install front end suspension bushings with wheel balancing, tire rotation and alignment. Rubik and his team worked on my vehicle without any worries. They did a great job! I would recommend them to friends and family. They're Mercedes specialist but worked on my Toyota, prices are very reasonable. Thanks guys! read more

OK so I just got back from this shop and I can not tell you how happy I am with their service. I have a 2005 BMW M3 and the owner Roubik has taken care of me so many times already. His price is truly fair and he'll fix anything that needs to be fixed. I took my car for an oil change and he told me my belt needed to be changed. I was like wow who goes out of their way to check my car. given how busy his shop is he gives a great service. He is always available whenever I call him. Overall its been a great experience. I highly recommend this place specially for people with fancy cars like MBZ,BMW,Rolls Royce, Jaguar Bentley etc. oh and one more thing. The guy there named Ronnie sells good used tires. dont waste your money on new tires. this guy will get a 80% tire for a 20% of what it costs new. I'm telling you this shop is where its at. I want to thank all their employees for being honest and friendly read more

Hello all, I am a local first and foremost and tell the truth Mr.Roubik is a total scammer. I took him my e320 to him I stated to him I want a tune up and oil change,I explained to him that when making a left turn it tends to discomfort at the s.wheeI believe it could be a a- arm or something. He said part of the $350 .00 he will inspect it as well and inform separtly and if i wanted any more fixed he ' d inform me, but thats seprate i get it. He did say all he was gonna do is the oil & tune up. Well, 4hrs later I return. Mr.Roubik is like ah, perfect I just finished it. Your car needs a new or rebuilt transmission , 2 a-arms and motor mounts . I'm like really. He's like, yes. I,m like a new tranny he said well I need to take the pan off and check. So I aked for $350.00 what did you do? He said I changed your oil. I then asked what about the tune up and spark plugs he said,"My friend" spark plugs alone are 20bucks each. So I said basically I paid $350 for a oil change. He said I looked at it. I then asked him to type a receipt of the work he did and print the items he said were in need of fixing. Uncomfortable the great Mr.Roubikian is being questioned it took him like 25 min to type up some bogus diagnostic report with my oil change $304 later ( he gave me a discount) ha ha ... Right. Remember I just wanted an oil change and tune up with a tell of what's wrong with my car I received oil change with (76 syn oil cheap) and a bogus report which I had to ask for which totally took forever why? Because no one ask's. ATTN: Eagle Rock & Highland Park working class. "NEVER EVER TAKE YOUR CAR TO SILVER STAR!!!!!!!" C.V. P.s. bad call on my end, read more

Rubik thinks that he should decide what to do to your car. today he dumped me off the phone 3 times an hour apart saying he would call back in 5 minutes. He never called. I kept calling him. later in the afternoon he calls and leaves a message hat he is going to change the brake pads whether I want it or not. He offers me $350 for the car as I mentioned I was going to sell it off and did not want to do any repairs. The car is worth realistically $1500 to $1800 based on what similar sell for. He says he will refund the cost of repairs if I sell him the car. The cost of the repairs is now up to $450. Now (later) the the cost is now $500 and despite the website saying they close at 6 they are closing at 5pm so I have to come tomorrow instead. I think the people who think this is fair and honest are used to paying way too much and confuse people who are pleasant with people who are ethical and honest. I feel pretty abused and gouged. I told him he is charging too much and he said Oh, the car drives like new, I even fixed a tail light and turned off the lights in the dashboard. If he really wanted to help then he might have addressed the MASSIVE oil leaks or the loud noises from the exhaust manifold. The kid will not sell the car and it is a bomber but dealing with him is like trying to grab a greased watermelon. I ma not happy with them in any respect. PS: the charge on my credit card... $515 !!! read more

Silver Star is great! My Mercedes c230 kompressor needed service A..... freaked out a bit b/c i wasn't sure if that meant my car was on the brink of breaking down or not....... but sure enough i called the guys at silver star and they explained what that meant and gave me a very reasonable estimate (something around $250ish). I called around to another mercedes auto shop that gave me the estimate of $600+!!! So silver star wins! The person I spoke with was willing to have me come in that very afternoon but I wasn't able to make it til the next morning. They fit me right in and I was done in about an hour. Nice coffee shop walking distance from the shop to hang out at while you wait. read more

Don't listen to "mando g" silver star & roubik have been nothin but good & honest business with me & my 2002 c320. He has saved me Hundreds of $ compare to the dealer prices. Roubik u rock ! I trust you and your business.! Signed a loyal customer jesdawg! read more