Garrett played a key role in helping us purchase our first home. Throughout the process, Garrett…read morekept us informed with market updates, promptly shared new listings, and arranged virtual tours whenever we couldn't be there in person. When we finally found the right home, we faced strong competition from other buyers. Garrett remained proactive, strategic, and dedicated every step of the way, ultimately helping us secure the contact. We couldn't have asked for a better guide through our first home-buying journey.

I recently had the honor of working across from Gulch Group agent Garett Chatham who represented…read morethe buyer on a real estate transaction and what a pleasure it was to make his acquaintance! He was professional, responsive, and great to collaborate with from start to finish. He is a talented real estate agent and a good asset to the Gluch Group. He did your team proud!

Ann Marie was one of the most unprofessional and ineffective real estate agents I've ever dealt…read morewith. She wasted months of my time with constant delays, poor communication, missed follow-through, and a complete lack of urgency or reliability. Nothing ever moved forward, and I eventually had to walk away just to stop the headaches. I can't speak for West USA Realty as a whole, but if Ann Marie is any indication of the standard they're willing to accept, I would strongly advise people to stay far away. My experience with her was overwhelmingly negative, and I wouldn't recommend working with her or trusting her to handle something as important as your housing situation.

First time homebuyer and was excited to move into a home with my girlfriend after getting out of…read morethe army. Realtor lied to me about condition and age of home appliances, did not talk to my mortgage lender leading to him being left in the dark through the whole process prolonging the buy, talked me out of getting necessary inspections (that would've shown about 20,000 in necessary repairs to get the home in a livable condition),, altered my signature and backdated legal documents. When I brought this up with the company, with proof of forging legal documents I was told "too bad you can't turn back time" and that unless I had money for a lawyer they were going to do anything about it.

5 star property management service and 5 star communication from Janelle and the team!read more

yaz did a great job, super impressed with how she helped this confusing process make sence!read more

I came to Yelp to find a great agent and glad I did because we found Tiff after trusting the many…read morereviews. So here is a review based on someone who used the reviews. My wife and I were looking to buy a rental property from out of state and Tiffany was prompt in getting back to me (always a great first start), we chatted with a couple agents but Tiff was easy to talk to and had a few strategies we liked out of the gate. And she was an ASU grad so bonus points! We narrowed in on a budget, cities, and showing strategy (we bought sight unseen due to how competitive it is right now so coming to view each property didnt make sense) so virtual tours were key. We put trust in her to look at the house, point out any red flags and give offer advise. She even talked us away from one house we wanted to offer on which is good in my opinion, that's why you hire someone with industry experience, so we really appreciated that it wasn't just ablut closing a deal. We had specific requirements so after looking for about a month, she ended up finding us a beautiful house in Tempe before it hit the market and negotiated with the seller to work out a deal. We 100% would not have got that house if it wasn't for her and may still be looking today. We're very happy, and finally met her in person on inspection day. We've since closed on the house and once we're in the market again she will be my first call. Joe and Lauryn P.s. the rest of her team is great to work with too, we met Tracy and Bridget. Keep up the great work!

We're originally from The Upper West Coast, and we've been wanting to buy a 2nd home in (Paradise…read moreValley or Northern Scottsdale) Arizona for a while now. We've decided to go with Tiffany Carlson-Richison Realty One Group who came highly recommended to us by our trusted Arizonian friends & we couldn't have asked for a better home-buying experience: We're definitely looking forward to calling Arizona "Our Home Away From Home" soon.

Phil did a great job selling our house! We knew we were up against a major challenge in the current…read moremarket. Apparently, there were something like nine houses for every buyer at the time. Still, Phil went all out and did a bunch of things above and beyond to help our house stand out. It worked! We are thrilled that we were able to sell it, and along the way Phil kept us in the loop and held our hands along the way. We highly recommend him.

first of all I am a Veteran. this guy PHIL Shaver scam artist. Beware…read more he had a me on the phone after 15 minutes of stupid home questions about selling he never offered me a price. Beware this guy is a joke from hell. I mentioned all the up grades I had and he still bull shitted me, So don't waste you time and effort. NEVER RECOMMEND

We signed a contract to sell our house to Sean Smith, Luke Careccia from the Thrivere Team who is a…read morepart of the My Home Group. Sean walked the property with my agent and he was told everything that was needed to be done to the house. The offer was for selling "As is", no repairs and no cleaning with us allowed to stay in our house for 30 days after closing and a 1 day inspection period. Sean could not have been nicer and more accommodating. Them last Friday comes and Sean said we need to drop their offer price $25K because he said that he did not know what everything costs and it would take more money to fix up. After several days of going back and forth and telling him we signed a contract and he walked the property and he was told what the issues were in the house and we were expecting to close on December 29th. Sean kept saying I am doing everything I can to make this work, blah, blah, blah. He said he sent over the inspection report on December 12th but we never received it. I asked him to forward that email to see the timestamp. He never sent it. The title company said he needed to send by December 11th but he said he sent on December 12th. We scheduled for him to come over Monday night to see according to him "where we can cut some corners and save some money." He never showed, did not answer and texts or phone calls and never apologized for blowing us off. Then yesterday after telling them we were not going to sign the cancelation addendum they sent and we expected to close on December 29th or give us the earnest money, Luke sent an email to myself and the title company saying they were canceling the contract, said to send their earnest money back to them. The reason they used was that we did not disclose on the Disclosure Form that there were cracks in the foundation. I did put on the form that their were cracks in the flooring but I do not know how they know there are cracks in the foundation, as Sean was only in our house the one time to walk the property initially. Bottom line is that Sean and Luke are very dishonest and has put us in a very bad situation as we are supposed to close on our new house on December 29th as well. I know this does not represent all who work under the My Home Group umbrella but they only ones that are getting screwed is us. Do not use the Thrivere Team.

False advertising... well, technically not. False…read moreadvertising because a rep. of My Home Group made the claim. Not false advertising because we did not deal with Doug Hopkins personally. Doug Hopkins says on the radio "Some guys will lowball you at the last minute, I will never do that"... "Doug Hopkins with My Home Group" Our deal with My Home Group had the person try to cut $15.000 off the agreed price after we signed our part of the deal. We weren't desperate so we said, no, not happening. After some "maneuvering" the My Home Group guy did the deal at the agreed to price. I did not pursue the false advertising issue because I didn't deal with Mr. Hopkins and "my" realtor is a friend of the family.

We booked units 1,2,&3 for a family of 13. Upon arrival there was a note in unit 1 that the fridge…read moreand dishwasher were not working. While the dishwasher was inconvenient, the fridge was very frustrating best. I messaged and was asked to send a copy of the note and told they would follow up. Next thing we know, the fridge in unit 2 was not working. At this point it's not acceptable. I sent another message and got an automated response that they would be in touch. A rep stopped by the next day (we were not there and she left a message with our daughter in law) and said they knew about unit 1, but not unit 2. They offered no solution for only having 1 unit with a working fridge for 5 days. Value for this property was not great. With what they charge, they should have replaced the fridges immediately or offered a partial refund. Yet not even an apology for the situation. Locals all said that it is common for Casago and that they would not recommend them. We will not use them again. It's a shame, as the view is gorgeous. A few small upgrades to the units like replacing games and puzzles that are missing significant amounts of pieces as well as screens, windows, and doors should be in better working order. But overall, it was the customer service or lack of that made this a deal breaker. We should have read reviews before booking. This is the only negative review we have ever written.

I rented a beach house through this company I Lincoln City oregon. The worst experience ever The…read morehome was not available until 5:30 when check in was 4:00. The automated system gave nonsense answers. There was old food in oven, a broken chair upstairs and the fan intended to cool the area was not working right. Made loud clanking noise in spite of my efforts to locate the manager to report issues and request a late check out, I never saw a person once the cleaning lady left When someone from Expedia or Verbo finally was able to get a response to my request for a late check out due to their delay when we checked in, the company refused my request. I have had better service at a Motel 6 and did not pay over $1,000 per night. I wish I had researched this company prior to renting. I have now found that sites like Yelp and Reddit show poor reviews regarding maintenance, cleanliness, frustrating communications and broken items. Check it out, and believe what you read! Irene Gilbert Ott.irene@frontier.com

I've worked with Kimberly for the last six years and during that time, I'd be hard pressed to say…read morethat I've seen anyone else in real estate work as hard for their clients as she does. I've watched her get homes sold in record time. I've watched her get above asking price for her sellers. I've watched her win multiple offer bids for her buyers time and time again. And I've watched her do this all with a smile on her face because this woman LOVES her job...she loves it. Kimberly is committed, professional, honest, and a straight-shooter. She is constantly in touch with you, and I've never waited more than a couple hours to hear back from her. She makes you feel like yours is her only transaction even though she's a busy and well-established agent. I've worked with many agents over the years and I can honestly say that Kimberly runs circles around them. Call her, you will be glad you did!!!

I needed a market evaluation done and they got one for me the next day…read more Great service.

I signed up with them in good faith. The held back $50,000 after their inspector came, for new A/C,…read moreroof and pool? I negotiated the roof and A/C pricing. They showed the house after removing one of the appliances without even cleaning? After several months and me incessantly complaining they sold the house for $85,000 less than appraised value and a $10,000 buyer concession??? Then tacked on over $50,000 in "expenses" plus paid buyers realtors commission!!! All effectively reducing my profit from the sale! Every time I see the commercial where they guarantee sale at full market value I want to PUKE! They are terrible at communicating and honestly do t know how they are still in business When I called the owners son he told me they really didn't make that much on the sale?? NO KIDDING YOU GAVE UP $112,000 in lowering the price concessions and buyers commissions???

Update to my updated: All I'm going to say is more threats…read moreand harassment. After blocking David on yelp after multiple time of asking him not to message me any more he began to text me which is harassment. He is trying everything to get me to take down my review. Update to my review: So they send messages asking how much to get a bad review removed from the poster. That's super professional don't you think? Then when you say no, you get a threat from them? Are these really the people you want to work with? Then when I tell him go ahead he tells me to have my attorney contact him? I don't think so. You want to threaten, you pay the fees. I also asked him twice to stop messaging me and he didn't. I'd be happy to tell and show anyone the full messages and tell the full story that happened. Along with the video of him talking bad about our house. Do not let these people bully you!