I am enthusiastically pleased with the service I received. I live overseas and was in the USA for only 4 wks, but forgot to book appointments until the last three days there. They were able to get me and my three sons in for cleanings, xrays and fillings in one day. Not only that, but I needed a root canal and crown--and the staff arranged for me to see an endodontist for a root canal the same day in another office and placed my crown and inlay. The office staff was friendly and bent over backwards to accommodate my short time frame and helped me negotiate pricing as we don't have dental coverage in the USA and had to pay cash. I felt like the procedures were clearly and fully explained, well executed and high attention was paid to my comfort and satisfaction. My six year old son had two fillings and didn't complain one bit. They took excellent care of him and he breezed through the numbing, drilling and fillings while watching a kid cartoon. I asked him how it all went and he rolled his eyes (as he often does) and said, "It was easy-peasy Mom...totally Mac N cheesy! So what are we doing later today?" That says it all. Careful, kind, compassionate...enough that my child wouldn't bat an eye and anxiously await the rest of the day's adventures. As a parent, nothing says loyal customer like a happy child after dental work.
I would highly recommend anyone looking for a new dentist to go there.
As someone from the US living abroad, I have done the "dental tourism" thing in Bangkok, and while the Thailand dental experiences I had were satisfactory and relatively timely, they simply do not compare. In Bangkok, even with an on site lab, I was there three days for three fillings, xrays, cleaning and perio--and the cost included international flights and hotel accommodations for that time. Simi Valley Smiles has the latest technology (Same day crown, inlay and root canal!! Enough said!!), caring staff and comprehensive care.
I must make special mention of the office manager Mimi, who arranged and negotiated with the other office on my behalf for the root canal, as well as her assistant, Amanda, who was friendly, caring, compassionate and clearly explained all of my financial options and helped me negotiate the dental care of four people in one day. Dr. Ahdoot was amazing as well. Not only did he consult and excellently perform the procedures for me, he stayed a bit after office hours to finish his crown work to accommodate my narrow window of time in the USA.
THANK YOU SO MUCH SIMI VALLEY SMILES! You can count on us to be back next year when we return to visit family again in the summer to ensure our family's dental care is in good hands. read more