Every aspect of this Med Spa is top tier. The ladies at the front desk are always kind, friendly…read moreand helpful on the phone and in person, all while having smiles on their faces. I've been seeing Melissa for almost two years, she's a saint of a human, making you feel as if you're best friends while keeping her professionalism. She takes time to truly listen to your goals, wants and needs and plans the treatment accordingly. I've always only had Botox, which turns out phenomenal every single time. My last appointment we really had fun doing Botox, Skinvive around my mouth & Voluma. First let me say I am a whimp in her chair no matter how often I go I'm always nervous, Melissa has patience to stop when needed making sure you're comfortable the entire process and keeps the conversation light and airy to ease my nerves. Second I went in planning to do a different treatment, once I expressed my concerns we discussed other options and changed the plan. She said to me "can you trust me and explained why she decided on another plan." My response "ABSOLUTELY". I trust she knows me and the level of expectation based on our conversations. I couldn't be more pleased with the results, Melissa and the entire experience. Thank you for being so wonderful!

Continuing from my recently edited review on 7/2/24:…read more Then she said that I could be seeing the lines because I'm sleeping on my left side (because SHE noticed her "11's" being more pronounced when she slept on her left side). Not once did she ask which side I sleep on (it's not my left!), so it frustrated me that she felt okay to make that assumption. She kept insisting that the line isn't visible, AS I WAS POINTING IT OUT TO HER WHILE HOLDING A MIRROR! She then leaned back against one of the counters and said I had 2 options. First, she said there wasn't anything she could do and that I just had to let it be. Then she said I could spend money to buy additional units to inject, but she didn't seem like she was interested in truly helping me figure out a reasonable solution to an issue that was created by a service from their medspa. I left feeling like I'd wasted my time (and lunch hour), was pretty much dismissed and made to feel unheard. Ironically, if I had actually felt like she was hearing what I had repeatedly tried to convey and suggested that the issue might be resolved with the purchase of a few additional units I would have gladly paid for it. Instead, she tried to make me feel like my concerns were not valid and then showed absolutely ZERO concern that I was leaving their facility more frustrated and without a solution. They (including the ladies at the reception area) seemed more concerned about getting out of there since they will be closed for the rest of the week for the July 4th holiday. Maybe other clients have just had the good fortune of having better experiences and better people to provide their services to them. This just doesn't happen to be the case for me. Obviously, this isn't the right medspa for me or for my needs/concerns.

I've been coming here for about a year. Love the membership where you get 30mins of laser on any…read morepart of the body. I recently was treated by Margo, she was so awesome! She got all of my mail problem areas in the 30mins, she was efficient and super nice. Made you feel very comfortable. Highly recommend her for your laser treatments.

I've been a member at Glow Medspa for over a year now, and I absolutely love it! The membership is…read morevery affordable, and I was so excited to see they recently added Freeze Forms, I'm obsessed! Overall, my experience has been wonderful. If I had to mention any hiccups, I do miss when they used to close at 6 PM. As someone who works and goes to school, my availability is usually around 5 PM, so the new hours have made it a bit harder to fit appointments in (#NotAEarlyBird). I also wish they had a Glow Medspa app so I could book appointments myself without having to call. That said, the service from the staff has always been amazing! Everyone is super kind and professional. Highly recommend!

Isabella was new on staff, but very knowledgeable & helped me to get the tanning services I wanted…read more She was helpful in reminding me how it worked & made sure I was satisfied afterwards.

The manager at the Mac Arthur location is BEYOND rude. You will never want to return after dealing…read morewith her. She treats customers and staff terribly. Her attitude doesn't belong in customer service. Won't return until she's gone!! P

Kristen is AMAZING! She is so talented and always goes above and beyond to make sure your…read moreexpectations are met. HIGHLY recommend- she will it disappoint!!!!

Kristin is an amazing aesthetician. Kristin is knowledgeabl, professional and you can tell she…read moreloves what she does. She takes he time to listen and goes above and beyond to make sure you're happy with her work. I leave her office knowing I will be glowing and looking amazing after treatment. She makes me feel super relaxed and happy about her plan of treatment. I highly recommend her for any of your needs to look and feel better. I have been seeing her for years and am very grateful and happy.

Such an amazing experience. The facility is so clean and calming. Perfect way to spend your day…read more All services were exceptional and no complaints from any of my treatments and services. Would love to return for a longer time to enjoy the steam room and lounge a little more. Perfect for a girl's day, solo self care day, or even a gift for Mom. I found the spa menu to be priced decently with competitors but offers more amenities than most which is a better deal for your money! Looking forward to returning.

They have cancelled my appointments 2 times in one week! The first time was because they had to do…read moremaintenance on the BBL machine ( 2 days before my appointment) the second time was an hour before I left my house for my appointment! ( sick child - which I totally understand that cannot be helped) but two weeks in a row is ridiculous, especially when I have taken off work for both of them!

Lisa was so knowledgeable and so sweet! I highly recommend her and will definitely be going back!read more

I can't say enough good things about Lisa's knowledge and expertise regarding Botox and filler…read more She will listen to your concerns and address them in a professional manner. Lisa will also make very helpful suggestions. I highly recommend her.

Location in Flower Mound is very convenient. Lisa was wonderful about explaining every step of my…read moreBotox procedure and answering any questions I had.

I got my botox done here with Teena last week and it went very "smoothly" :) I had a lot of fine…read moreline wrinkles on my forehead and crows feet. She consulted and advised me to get botox around those areas so the lines will smooth out. It's been a week and I'm super happy with my results. I no longer have the visible crows feet near my eyes and my forehead lines are smooth again! Highly recommend! They do great aesthetic work here.

Horrible customer service…read more I called to inquire about information and she was so disrespectful and rude. i have never been spoken to that way in my entire life, it was as if calling was a disturbance and there is zero professionalism. she made me feel bad for having questions and asking her to slow down while explaining procedures. she was so unprofessional. No wonder they are on groupon-they have zero customer retention or customers who would want to book. You call and they scare you away. Please treat people better if you wish to provide services and earn business.