I had an unfortunate event around the week of Christmas 2015 when water from my second floor…read morebathroom flooded down to the first floor kitchen walls. Imagine how horrified I was thinking about the expense of this damage especially around the holidays. I called my home insurance right away. Thank goodness for home insurance. I was extremely worried about the water damage through the walls and most especially mold build up over time. Then the thought of reselling my home and having this damage left unfixed would be a big loss. It was a headache! Thankfully, this group came to my rescue. They came as soon as I called. I spoke to Rich and he answered all my questions even silly ones because geez I just know so much about water damage, mold, dry wall, and home insurance. That same day they tore some portion of the walls and brought equipments in to dry the walls from inside and out. The process took about 3 days. They came everyday to check on the progress and to make changes depending on the how dry the walls are. They use some fancy gadgets, yeah I asked about that too some kind of thermo thing is pretty cool it checks the walls on how cold or moist the area is. They really take their time making sure they cover everything. The process only took about 3 days just in time for Christmas Eve. The equipments were a bit loud, like I was in a wind tunnel. But that was expected since there were about 10 or so fans around the house blowing air. Nevertheless, I was very happy with the results. I also didn't have to worry about the payment process since they worked with my insurance. Rich also gave me a report of the water damage and document I may need for when I try to resell the home. I liked that I can easily reach out to the company and answer all my questions. They were very knowledgeable about their work and I was reassured that having them work on my home was a great choice. I would highly recommend this company. I would hire them again but my God knows I don't want to go through mess all over again!!!

Theses guys are a heaven sent. I had a property that had a major water leak from the upstairs…read morebathroom which left major water damage and mold. Spencer and his team quickly mitigated the issue, handled my difficult tenant with grace, helped me with the insurance (since I had no idea what I was doing), and did the work properly. Insurance was all taken care of and they made the home safe. They had great communication the whole time and explained everything in detail so I could be in the loop. Thank you for providing peace during this difficult time!

Wow! These guys really came thru in one of my worst days. I came home after a long day at work to…read morefind my house flooded on 2 floors. Never having experienced this before, I was A LITTLE freaked out *twitch* and panicked! Lol. I called my property manager who created a work ticket with 911 Restoration. As they clicked send, I was getting a phone call. I was so stressed out it didnt occur to me that might be them. I ignored the call. They called back again and again until I answered! When I told them what was happening they said "We will be there in 30mins." And sure enough, the cavalry arrived in full force 30mins later. From that moment until 6 days later every single day at 830am the wonderful men at 911 Restoration showed up on time, happy to help, worked quickly and always kept me in the loop on what was next. I have to say these guys really made me feel so much more comfortable about an ugly situation. I'm sorry to have met them under the circumstances, and hope I never see them again for that reason! Lol but they really were amazing. Thanks guys!

We had water damage in our home and we quickly found Summit Restoration to handle the damage. Will…read morecame to visit us and basically broke down the process and the procedure of what was going to take place to restore our home. He gave us an estimated completion date and Summit Restoration quickly started on the project. We were impressed with how they went about getting us back to our home as soon as possible. Great job all around.

We had a massive flood in our upstairs master bathroom and were referred to Summit Restoration by…read morean experienced adjuster. Summit workers responded immediately and began the restoration process. The staff worked diligently and professionally. As a former District Attorney, I had complete confidence in the trustworthiness of the employees. Two years later, we experienced another flood in our other second floor bathroom. We immediately called Summit Restoration and received the same quality workmanship we previously experienced. Summit Restoration, which is a family- owned business, is company you should call for your residential or business disasters.

I can't begin to express how great Rico, Jaycob and the other workers were during this frustrating…read moretime. A bad leak in the kitchen hidden behind walls led to a massive mold problem. Home insurance recommended 1st Response. They were amazing. Great communication all the way through... came everyday at 8am promptly till the afternoon... until the mold and demolition was resolved. Kept everything as clean as possible so dust wouldn't disperse to the rest of the home. While losing the entire kitchen, bathroom and half of a bedroom is upsetting, 1st response made things a lot less stressful. Thank you!

Look no further than First Response Restoration!…read more I had a water leak in my property and Jaycob and his crew were awesome. Always accessible, always returned emails, and always on the phone with me. These guys were great.

Very good company. Best Services ever, I definitely recommend them professional, clean, fast,…read morehonest. If you have water dameges it's no better guys to go with.

Yelp & Google Nubar…read moreand his team did an amazing job in assessing, demolition, drying, and communicating updates. They are a phenomenal team to have on your side when dealing with insurance company. State Farm insurance tried to deny paying for my flooring but Nubar ensured that all supporting evidence was submitted and eventually it got paid by insurance. They went above and beyond my expectations and highly recommend their business to anyone. Do yourself a favor and contact them for water mitigation and/or restoration services.

Unfortunately, our experience with this restoration company has been extremely disappointing…read more From the beginning, there was a lack of clear direction, communication, and follow-up. We were left unsure of what work was being done, what to expect next, and received little guidance throughout the process. Most concerning was that an individual who is not directly employed by the company was sent to our home to perform work, especially concerning given that we had given this company permission to enter the property while we were at were but then they sent an "independent contractor". This alone was unsettling. During that visit, he entered our master bedroom multiple times with no explanation or reason, and when questions were asked, he avoided answering by repeatedly walking away downstairs. This behavior felt unprofessional and uncomfortable. After remediation work yesterday, our home was left with an overwhelming bleach/chemical odor, and no recommendations or safety guidance were provided regarding ventilation, air quality, or whether it was safe to remain in the home, especially concerning given that mold remediation was involved. This has been an incredibly scary situation for our family. Recently learning there is mold in our home, and having a 6-year-old child. In a situation like this, transparency, clear communication, and simply being treated like human beings would have gone a long way. Unfortunately, that was lacking throughout this process. Overall, the lack of transparency, poor communication, and concerning conduct have left us feeling uneasy and dissatisfied. This is not the level of professionalism or care we expected when trusting a company with our home and family's safety.

Excellent work on the mold remediation and rebuild of my bathroom! I couldn't ask for better…read moreservice, they took very good care of me!

Not sure what's going on in Vegas these days, these places want your money but feel they can talk…read moreto the customers any kind of way. .I'm already stressed due to water damage in my home, and serv pro was scheduled to come out and do the repairs. We had a set time for them to come out , when i returned the miss call i was greeted with utter rudeness. The guy told me he was trying to come early to do the job , but he responded with "i guess it's a little to late for that , and proceeded to still be unprofessional . I let him know i had an appointment, and that how he spoke to me was in called for.I chose to cancel with them and went with another company .

ServPro was referred to me by my insurance to take care of water mitigation in a bedroom due to a…read moreroof leak. They did good work, were friendly, and were accommodating with my schedule. I would definitely recommend them for their services.

Highly impressed with the urgency and intensity USA-best same day water damage flood repairs in Las…read moreVegas displayed when they came out to my home for a major water damage restoration cleanup after the holidays while we were gone in the east coast out living room was filling from water from an overflowing washing machine. Once I called them and explained the situation and just how much water there was to cleanup and how much of a restoration job it would be they gave me a general quote and said they'd be right over which is exactly what happened. As I said when I started the review - USA-best same day water damage flood repairs urgency and focus was impressive. It took several hours to get the water pumped out and fans in place. The time line they gave me over the process was spot on and the estimate ended up coming in under budget. I highly recommend USA-best same day water damage flood repairs in Las Vegas for their hard work and dedication to quality service. Thanks again guys.