Fire Restoration Services…read more I had a small kitchen fire and wanted to procure fire restoration services to take care of any soot and smoke damage. Any visible damage was mostly contained within kitchen area. I looked up local companies on Yelp and decided to get a free quote from Independent Restoration Services. They came out the next day to check out the place, provided a quote within a few hours, and were then able to start the next day after obtaining work authorization. I placed my trust in them based on their reviews across Yelp, Google, and FB. At first I was a bet skeptical due to only one person making it out on the first day, which was due to a combination of scheduling issues , others being called onto different sites/projects, and overall just being a small team. But in the end they still finished on schedule as initially estimated, despite having less manpower than I had expected. They were thorough with the restoration - my place was just as clean as before, and in some places even cleaner. They kept me assured throughout the whole process and answered any questions and concerns I had. There was a misunderstanding on my end where I thought they would also clean the air ducts, but since that is not something they provide, they offered to go 50/50 on subcontracting a duct cleaner. And at the end, they agreed the initial quoted estimated cost seemed a bit too high, so they were willing to adjust the final bill downwards. Overall they provided quality cleaning and restoration services, were flexible to work with, and did not seem like they were out to get my money. I hope I'll never need them again, but I can recommend them for anyone who needs fire restoration services. Thank you Charlie, Miguel, Brandon, Billy, Batt/Edgar, and Christoph.

I got in the shower one day before work and notice some small black mold and flies above my shower…read more I work graves/weekends so I was scared I wasn't going to be able to get any help any time soon, but shortly after I called I got a response back. Daniel came over the next morning and gave me peace of mind and tips on how to fix what he noticed and the concerns I brought up to him. Everything has been better since! Thank you!!!

Was worried about a potential small mold spot. All Dry Services came the next day and checked it…read morefor me. Gave me some resources and the straight answer (that there didn't seem like there was anything to worry about). Overall great experience. Will definitely call them again in the future!

Look no further for remediation companies! We had water damage in our home and are so glad we found…read moreAll Dry. Miguel and his team were outstanding to work with from start to finish. He took the time to clearly explain my options when dealing with the insurance companies, which made a stressful situation much easier to navigate. He was always on time, extremely responsive, and communicated proactively throughout the entire process. Most importantly, they took immaculate care of my home. Their work was professional, respectful, and thorough. Miguel was honest, trustworthy, and responsive--exactly what you need in a service business. What really stood out was his follow-through and updates. He checked in before work began to make sure everything was clear and continued to follow up even after the service was completed and payment was made. That level of care and accountability is rare. I would 1000% recommend All Dry without hesitation.

Justin was very patient in answering all of my questions and guiding me through certain steps…read morebefore his team came in. The work was ultimately done in a timely and professional manner and looks great. His pricing was also very fair.

Justin was amazing. Great price to clean up water damage caused by my broken water heater. My…read morehome warranty paid to replace water heater but the company hired required me to cut back my storage shelves. I asked Justin and he said no problem and replaced the water heater same day! Thanks VIP Restoration

The company was able to come out the same day, which I really appreciated. Larry was extremely…read moreknowledgeable and professional. While training his new staff, he also took the time to explain to me how to identify mold and understand its nature. We received the test results promptly, and the entire process was smooth from start to finish. I highly recommend this company!

After a water-leak issue in my mother's 48-year-old home and a visit from an abatement team, we…read morewere referred to MSC Environmental for air analysis testing. Larry Carter, the senior project manager, and Stephanie Mason, the office manager, patiently answered all of our questions, explained the testing process thoroughly, and reassured us about the precise testing being done in my mother's home. I am so grateful for the time they spent guiding us and providing detailed explanations. Their kindness, compassion, and patience went a long way in a stressful situation, and they truly put my mind at ease. I now feel confident in the testing and the results we received. Thank you, Larry and Stephanie, for your excellent service and for making a challenging situation much less stressful.

quality of work was excellent. brad was very responsive to me when i had questions. dayna did a…read moregreat job staying after the insurance company to get me paid. this is the second time i have used them, and i would highly recommend

Amazing work by Advance pro restoration. Especially Dayna she was very informative and kept me…read moreupdated on the progress as I had no clue what was about to take place. 5 Stars

I wanted to write a review about my experience with AFR. Sadly, my office experienced flooding due…read moreto an upstairs leak. I initially called another company and received a quote, but a friend of mine recommended AFR, so I decided to give them a call as well. I'll be honest -- I'm pretty skeptical these days because customer service in general has become pretty lackluster. That said, I can confidently say the customer service from AFR was excellent from start to finish. One thing I appreciated immediately was their willingness to work with me after finding out my USAA homeowners insurance would not be covering the damages. Since I was paying out of pocket, that mattered a lot to me, and they treated me fairly throughout the process. That was the first sign to me that this was probably going to be a good company to work with. Once the quotes came in, what really made AFR stand out compared to the competitor was the thoroughness and detail in their estimate and scope of work. I'm admittedly pretty OCD and detail-oriented, so I appreciated how clearly everything was broken down and explained. After speaking with Karen, we moved forward and scheduled the work. Anthony, who I would consider the lead on the project, was excellent throughout the entire process. His communication skills and responsiveness to texts and questions were outstanding. He showed up every day without fail and always maintained a professional attitude. When the crew arrived, Xavier and Sergei handled the demolition and mitigation work. The first thing I noticed was how well they prepped and protected the area before starting. Honestly, it was above and beyond what I expected. Any concerns or considerations I had were immediately addressed without complaint, although the reality is I barely had to say anything because their preparation and professionalism spoke for themselves. Since I had concerns about mold and mitigation, I paid very close attention to the process, and I was genuinely impressed with the level of care and diligence they showed. They documented everything thoroughly with photos and videos, kept the area extremely clean, and were meticulous with the work being performed. Anthony also consistently checked in throughout the project to make sure everything was progressing properly. Toward the end of the process, Jose handled the reconstruction work, including drywall, fiberglass, mudding, and texturing. He also did an excellent job, and the finished product came out great. Overall, I'm extremely impressed with AFR from top to bottom. Good customer service is hard to find nowadays, and this company exceeded my expectations. Hopefully I never need to call them again because that would mean I have another leak -- but if I ever do, I would not hesitate for a second to use AFR again. Thank you AFR, Anthony, Xavier, Sergei and Jose for a job well done.

I ordered cabinets for my laundry room on line, then needed someone to install them. I went on…read moreHouzz.com to get some recommendations and AFR was one of two companies I interviewed for the job as I was just moving back to Las Vegas and didn't know who to contact after I went through the usual "I know a guy" and "I have a friend" responses from family and friends. Not only did AFR beat the other company on price, but they gave me a fully broken down estimate that showed me what each part of the project would cost, including overhead, which the other company would not do. I appreciated the transparency they exhibited both before and during the process and could not be happier with the outcome. Beside the finished product, the people that worked on the project were equally outstanding. First, Karen answering the phone is awesome! You have no idea what a great first impression the person answering the phone can make, and Karen is clearly one of the best. I don't know what her title is within the company, but whatever it is, Karen absolutely created the environment that made me want to work with AFR. During my design appointment, J. Johnson (the President and Chief Designer) and Jake (Master Carpenter) came out to look at the space and the materials that I had purchased. They assured me they had everything they needed to get me an accurate estimate and proposal. As I indicated before, the estimate was thorough and answered all my questions and concerns. There were no surprises at the end of the project with no cost overruns. I could not have asked for better. On construction day, Jake, Caleb, and Thai showed up on time and ready to work. I was very impressed with how quickly they got the cabinets installed in a relatively small space, along with all the trim and cabinet pulls. They cleaned up throughout the process and my house looked great afterwards. I worked with Manny (who was awesome) to build them template for the countertops, and to select the counter material sink and faucet. Not long after, Manny showed up with Roberto and Abel to get the countertops installed and the plumbing connected. During this installation, Louie Roman, the General Manager, showed up to check on progress and to make sure I was satisfied with the work. I had Manny come back out to work on the sink as it was manufactured with a sharp edge, and Caleb came out to do some touchup painting on the cabinets once I got paint from the manufacturer. On other projects, I have had people come out to do a touch and they do crappy work because they have already been paid. Not Caleb! He spent the time necessary to insure the job was completed properly. A couple of spots on the walls were repaired and repainted along with any small issues with the cabinets themselves. Truly an outstanding job from start to finish. Bottom line: AFR was outstanding to work with and I cannot thank them enough for the excellent work they did on my laundry room.