Water damage professionals arrived Within an hour after the…read moreplumber cleared The clog to assess the water damage. He was punctual , professional,and very polite. He Took the time to inspect the affected areas thoroughly and explained the situation in a way that was easy to understand.as a tenant, I appreciated how respectful and considerate he was throughout the visit. I would definitely recommend his services for any restoration needs.

We had water damage in the kitchen and our insurance company hired Water Damage Professionals. We…read moreare extremely happy with them and how everything turned out. They communicated and worked fast with us. They are very hardworking people. Thank you so much!

Fire Restoration Services…read more I had a small kitchen fire and wanted to procure fire restoration services to take care of any soot and smoke damage. Any visible damage was mostly contained within kitchen area. I looked up local companies on Yelp and decided to get a free quote from Independent Restoration Services. They came out the next day to check out the place, provided a quote within a few hours, and were then able to start the next day after obtaining work authorization. I placed my trust in them based on their reviews across Yelp, Google, and FB. At first I was a bet skeptical due to only one person making it out on the first day, which was due to a combination of scheduling issues , others being called onto different sites/projects, and overall just being a small team. But in the end they still finished on schedule as initially estimated, despite having less manpower than I had expected. They were thorough with the restoration - my place was just as clean as before, and in some places even cleaner. They kept me assured throughout the whole process and answered any questions and concerns I had. There was a misunderstanding on my end where I thought they would also clean the air ducts, but since that is not something they provide, they offered to go 50/50 on subcontracting a duct cleaner. And at the end, they agreed the initial quoted estimated cost seemed a bit too high, so they were willing to adjust the final bill downwards. Overall they provided quality cleaning and restoration services, were flexible to work with, and did not seem like they were out to get my money. I hope I'll never need them again, but I can recommend them for anyone who needs fire restoration services. Thank you Charlie, Miguel, Brandon, Billy, Batt/Edgar, and Christoph.

I requested service for an insurance claim after water damage in the kitchen. IRS connected me to a…read morecontractor named Bobby and I have to say I'm sorely disappointed in the quality of work that was performed. The flooring was poorly done and we had to make them come back multiple times to fix issues. They installed the bathroom sink back in crooked and didn't paint the wall afterwards, because the sink wasn't in the same spot. Save yourself the headache and go with a different company

Hello, I wanted to take the time to post a review for this business that literally saved my life. I…read morecalled several vendors to assess mold damage to my home, getting responses from both ends of the spectrum, with some quoting me as much as $16,000 and some claiming there was no damage to repair! With such misleading information, I was ready to make the mistake of a lifetime by removing the cabinets without a remediation team. As a last resort, I called All Dry, when Miguel heard what I wanted to do, he came over immediately, literally within hours he was at my house and gave me a true picture of what was going on, took the time to explain what my options were without any gimmicks or drama. Right away, I felt a sense of relief because I knew I had finally found someone who genuinely wanted to help me without trying to take advantage of my vulnerable situation. Needless to say, I am beyond grateful to Miguel and his team for making my home safe again, keeping his word of helping me out. This is a family-owned business that truly embodies what running a business with a service-driven heart is all about. His team was effective, efficient and most of all considerate to my needs and situation. I recommend this business to you without reservations.

Look no further for remediation companies! We had water damage in our home and are so glad we found…read moreAll Dry. Miguel and his team were outstanding to work with from start to finish. He took the time to clearly explain my options when dealing with the insurance companies, which made a stressful situation much easier to navigate. He was always on time, extremely responsive, and communicated proactively throughout the entire process. Most importantly, they took immaculate care of my home. Their work was professional, respectful, and thorough. Miguel was honest, trustworthy, and responsive--exactly what you need in a service business. What really stood out was his follow-through and updates. He checked in before work began to make sure everything was clear and continued to follow up even after the service was completed and payment was made. That level of care and accountability is rare. I would 1000% recommend All Dry without hesitation.

Justin was very patient in answering all of my questions and guiding me through certain steps…read morebefore his team came in. The work was ultimately done in a timely and professional manner and looks great. His pricing was also very fair.

Justin was amazing. Great price to clean up water damage caused by my broken water heater. My…read morehome warranty paid to replace water heater but the company hired required me to cut back my storage shelves. I asked Justin and he said no problem and replaced the water heater same day! Thanks VIP Restoration

The company was able to come out the same day, which I really appreciated. Larry was extremely…read moreknowledgeable and professional. While training his new staff, he also took the time to explain to me how to identify mold and understand its nature. We received the test results promptly, and the entire process was smooth from start to finish. I highly recommend this company!

After a water-leak issue in my mother's 48-year-old home and a visit from an abatement team, we…read morewere referred to MSC Environmental for air analysis testing. Larry Carter, the senior project manager, and Stephanie Mason, the office manager, patiently answered all of our questions, explained the testing process thoroughly, and reassured us about the precise testing being done in my mother's home. I am so grateful for the time they spent guiding us and providing detailed explanations. Their kindness, compassion, and patience went a long way in a stressful situation, and they truly put my mind at ease. I now feel confident in the testing and the results we received. Thank you, Larry and Stephanie, for your excellent service and for making a challenging situation much less stressful.

Had a gradual leak coming from the AC in the attic, which ruined the walls of the laundry room. Got…read morereferred to this company by my home insurance, and I am definitely satisfied. They came in to do an assessment, and worked with my home insurance to make sure that most of the damage gets covered by insurance. They make every effort to work with your personal schedule, as they need to have someone at home to perform the work, or any other services that need to be done. Their office team is also in constant contact with you, and will notify you of any changes. The demolition and restoration teams come in as planned, and work efficiently. After the job was all done, the room looks like nothing even happened (except a new floor, which was badly needed). It took about 1 month for all the work to be finished, accounting for my availability to be home. I would recommend this company for anyone that needs a reliable restoration.

We had a fire recently at our house and a portion of the exterior burned pretty badly. there was…read morealso damage to a window, some pavers and our shade structure. Advanced Pro Restoration was recommended by our insurance to repair the damages and they were super helpful throughout the whole process. From the beginning , their communication and attention to detail were excellent and they kept us up to speed on the timelines of everything, as we got to each phase of the restoration. I would recommend them to anyone in need of a restoration for their house. Thanks for getting our house back to normal!

I wanted to write a review about my experience with AFR. Sadly, my office experienced flooding due…read moreto an upstairs leak. I initially called another company and received a quote, but a friend of mine recommended AFR, so I decided to give them a call as well. I'll be honest -- I'm pretty skeptical these days because customer service in general has become pretty lackluster. That said, I can confidently say the customer service from AFR was excellent from start to finish. One thing I appreciated immediately was their willingness to work with me after finding out my USAA homeowners insurance would not be covering the damages. Since I was paying out of pocket, that mattered a lot to me, and they treated me fairly throughout the process. That was the first sign to me that this was probably going to be a good company to work with. Once the quotes came in, what really made AFR stand out compared to the competitor was the thoroughness and detail in their estimate and scope of work. I'm admittedly pretty OCD and detail-oriented, so I appreciated how clearly everything was broken down and explained. After speaking with Karen, we moved forward and scheduled the work. Anthony, who I would consider the lead on the project, was excellent throughout the entire process. His communication skills and responsiveness to texts and questions were outstanding. He showed up every day without fail and always maintained a professional attitude. When the crew arrived, Xavier and Sergei handled the demolition and mitigation work. The first thing I noticed was how well they prepped and protected the area before starting. Honestly, it was above and beyond what I expected. Any concerns or considerations I had were immediately addressed without complaint, although the reality is I barely had to say anything because their preparation and professionalism spoke for themselves. Since I had concerns about mold and mitigation, I paid very close attention to the process, and I was genuinely impressed with the level of care and diligence they showed. They documented everything thoroughly with photos and videos, kept the area extremely clean, and were meticulous with the work being performed. Anthony also consistently checked in throughout the project to make sure everything was progressing properly. Toward the end of the process, Jose handled the reconstruction work, including drywall, fiberglass, mudding, and texturing. He also did an excellent job, and the finished product came out great. Overall, I'm extremely impressed with AFR from top to bottom. Good customer service is hard to find nowadays, and this company exceeded my expectations. Hopefully I never need to call them again because that would mean I have another leak -- but if I ever do, I would not hesitate for a second to use AFR again. Thank you AFR, Anthony, Xavier, Sergei and Jose for a job well done.

I ordered cabinets for my laundry room on line, then needed someone to install them. I went on…read moreHouzz.com to get some recommendations and AFR was one of two companies I interviewed for the job as I was just moving back to Las Vegas and didn't know who to contact after I went through the usual "I know a guy" and "I have a friend" responses from family and friends. Not only did AFR beat the other company on price, but they gave me a fully broken down estimate that showed me what each part of the project would cost, including overhead, which the other company would not do. I appreciated the transparency they exhibited both before and during the process and could not be happier with the outcome. Beside the finished product, the people that worked on the project were equally outstanding. First, Karen answering the phone is awesome! You have no idea what a great first impression the person answering the phone can make, and Karen is clearly one of the best. I don't know what her title is within the company, but whatever it is, Karen absolutely created the environment that made me want to work with AFR. During my design appointment, J. Johnson (the President and Chief Designer) and Jake (Master Carpenter) came out to look at the space and the materials that I had purchased. They assured me they had everything they needed to get me an accurate estimate and proposal. As I indicated before, the estimate was thorough and answered all my questions and concerns. There were no surprises at the end of the project with no cost overruns. I could not have asked for better. On construction day, Jake, Caleb, and Thai showed up on time and ready to work. I was very impressed with how quickly they got the cabinets installed in a relatively small space, along with all the trim and cabinet pulls. They cleaned up throughout the process and my house looked great afterwards. I worked with Manny (who was awesome) to build them template for the countertops, and to select the counter material sink and faucet. Not long after, Manny showed up with Roberto and Abel to get the countertops installed and the plumbing connected. During this installation, Louie Roman, the General Manager, showed up to check on progress and to make sure I was satisfied with the work. I had Manny come back out to work on the sink as it was manufactured with a sharp edge, and Caleb came out to do some touchup painting on the cabinets once I got paint from the manufacturer. On other projects, I have had people come out to do a touch and they do crappy work because they have already been paid. Not Caleb! He spent the time necessary to insure the job was completed properly. A couple of spots on the walls were repaired and repainted along with any small issues with the cabinets themselves. Truly an outstanding job from start to finish. Bottom line: AFR was outstanding to work with and I cannot thank them enough for the excellent work they did on my laundry room.

Aviv was Amazing and made my vision come to life definitely recommend him and will look for him for…read morefuture projects the man does everything

Our home is 14 years old and starting to feel a little dated since we've kept most of the builder…read moregrade items that originally came with the house. We've done a few small upgrades here and there but want to do a cosmetic remodel (flooring , paint, carpet , cabinetry , stone, bathrooms, trim etc...). Shopping around has been a pain as most contractors are really vague and not transparent about pricing. I don't like to jump in to things unless I have an idea of what I'm getting in to , especially when we're talking thousands of dollars. I came across this company as I saw they fully remodeled a home near me (that was recently sold) and their work and design looked good. So I gave them a call and Leo (estimator) was really honest and upfront about their process and more importantly gave me a good ballpark range of what I need to come in with for a full remodel. Also provided some ideas on breaking up the project in to phases (something I never thought about). I normally wouldn't write a review but given the bad experiences I've had just getting a quote from other contractors I'm thoroughly impressed with this company so far.