I hate having to write this review because up until today I loved this place. But I have never had such a bad/weird experience picking up an order. I went to pick up our order and the young woman up front said it was not ready. I sat down for a couple of minutes. Uber Eats kept saying our order was ready. I finally realized the order was under my husband's first name, not last. So, I went back up and said actually the order is under FIRST NAME. She said, oh yeah, your husband picked it up. I said no he didn't. I just dropped him off at home and told him I would grab dinner. She kept trying to convince me that he did. I said that was not possible. (We live about ten minutes away.) She clearly did not believe me. She said she had to talk to someone else. Another 5-6 minutes, she is speaking with a guy behind the counter, and they still have not given me any sort of update. I went up and asked. The guy (manager?) questioned me about what our order was. I told him and also pulled it up on the Uber Eats app to show him. The young woman behind the counter clearly screwed up and gave our order to someone else, but there was zero ownership of her error. She was now insisting that there must be someone else with the same first name, last initial, and same order. I've been here for about 30 minutes at this point. The guy said they would remake our order, and it would be another 8-10 minutes. I erred on the side of caution and waited in my car for 10 minutes. Went inside again, the young woman at the counter said it's not ready when she saw me. I asked her if she could ask for an estimate. She went in back, returned, and said the guy would help me. Another 10 minutes or so, and he finally brings me the order and questions me AGAIN about what items should be in there. So after about 50 minutes total, I finally have my order. Never received an apology from either of the two people who were "helping" me, and somehow felt like they were trying to make me feel like this was my fault. This is beyond bad customer service. It's gaslighting their patrons to avoid admitting they made a mistake. So disappointing. read more

Finally. I no longer have to drive all the way to Roscoe village for arguably the best Mediterranean/shawarma from a casual establishment. Yes this is an expensive lunch but nothing is cheap in river north & you could do a lot worse taste wise. The food is the same as the sister restaurant however this interior is quite appealing. Just in case you haven't read my nor others reviews regarding this place it's the best hummus, falafel & baklava in all of Chicago. I'm sure once words gets out this place will be packed & busy so go now before it becomes Uber popular read more

Sinya - Mediterranean Near Me - Chicago, Illinois

**Edited my review because the owner actually cared enough to reach out and make it right. Extremely rare and it feels like genuine teething issues with DoorDash that the owner is keen to fix. Plus as I mentioned - the food and dine in experience is awesome. Excited to give them another try** Similar to some of the other people who have written reviews - the dine in experience is great but pickup order - forget it!!! Absolutely appalling....so disorganized. Waited 30 mins over the estimated pick up time. Do not recommend read more

I had a delivery order for the chicken shawarma wrap, baba ghanoush, and lentil soup. Everything was nicely flavored and pretty tasty. The problem we had was the chicken shawarma -- the meat was dry, chewy, and barely discernible as chicken. Will not visit again. read more

Best Mediterranean food I had in years! My favorite was the chicken shawarma wrap, so fresh and delicious! Definitely coming back

This restaurant is so beautiful! The designer knew what they were doing. The portions were excellent and came with hummus, pita bread, and salad. The chicken kebab was delicious. Their rice does not come with almonds, which is unusual and great for someone like me with a nut allergy. read more

Sinya - Chicken Kabob Entree - Mediterranean Near Me - Chicago, Illinois

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One of my favorite spots in the city. The workers are extremely nice and caring. They also make sure you're happy. The spicy chicken schwarma wrap is spectacular and everything on the menu is good. They serve coffee and there are a lot of options. The interior is very nice and ambiance is something I would come here for again. I also got their hummus which was amazing. read more

Best pistachio cheesecake. Ever! Dense but light. Extra creamy texture. Beautiful presentation with crushed pistachios and rose petals. Enjoyed with a cup of Turkish coffee. read more

Sinya - Pistachio cheesecake - Mediterranean Near Me - Chicago, Illinois

I wish I had taken a picture before I DEMOLISHED the chicken kabob plate. It is SO much food for what you pay and all of it is really really tasty. The hummus is spot on, pita is warm and soft, and the chicken was wonderfully seasoned. Ordering at the counter was quick and easy, and the restaurant itself has plenty of seating and is very aesthetically pleasing. Will absolutely be back! read more

It's an eclectic place with some surprisingly (I thought it would be too sugary based on the names but it was not) good coffee drinks. The ambiance is cute as well for a meetup, lunch or to do some remote work. My only ask is that they turn the air on cuz it was very humid at 3pm with no circulation. Chicago weather can be unpredictable so totally get it if it was a one off warm day! Too bad I didn't take any pics of the baklava latte cuz it was yum!! read more

Food was amazing, great customer service and very efficient & fast with quality food. Will def be coming back when I visit Chicago! The ambiance is really cute too! read more

I can't stop thinking about the chicken kabob--so juicy, tender, and full of flavor. The rice was perfect, and the smoky baba ghanoush was amazing. The cozy, cute interior made the experience even better. We finished with a warm, nutty pistachio latte that hit the spot. Huge portions too! This place is a gem--definitely coming back! read more

The food was good, however, the pita was not warmed and the food was cold. We ordered for pick up and we are right next door. A little disappointed that the food was very cold. We ordered pita and hummus, chicken shwarma, lentil soup. Good flavors but not totally impressed. read more

Really cool ambiance, great service and amazing food! I really enjoyed the spice chicken shawarma and my daughter liked the regular chicken shawarma. Both were just right - not dry or shy of meat, but tender, juicy pieces of chicken in just the right portions. When in Chicago and heading back to the Amtrak Station, this will be our go - to! read more

Food is fantastic! Very beautiful and welcoming ambience. Service was great by Jerry and staff. Prices are very reasonable especially with the quality they cater. Definitely I'll be back. Highly recommend. read more

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Sinya is a great addition to the neighborhood. I regularly eat the spicy chicken shwarma salad but today went for breakfast. Had the shakshuka with Turkish Delight latte. Love the ambiance and always enjoy the food. Great portions and reasonable prices. read more

Sinya - Turkish Delight latte and cappuccino - Mediterranean Near Me - Chicago, Illinois

My favorite Mediterranean spot in the city! I have both dined in and doordashed Sinya, and the quality is always top notch. It's an order at the counter type of place, suitable for both lunch and dinner. The decor and overall vibe is quite beautiful as well. I typically get the chicken shawarma entree with the hummus appetizer to share. Highly recommend both! read more

Inconsistent customer service. Been here a few times where I love to order the "mixed grill entree" which has kabobs of 3 different meats (filet, chicken, kefta). Multiple times they've subbed the kefta kabob for chicken since I don't eat Lamb. Tonight they denied this and claimed chicken was more expensive than lamb.. which is new to me. Asked to see the manager who took 10 mins to come address the situation with us, they didn't offer any solution other than the correction that they don't sub cheaper meats or an apology. Very disappointed with our experience in how they handled this, since the food is so good here. read more

Fantastic food, the spicy shawarma is delicious! Staff are super kind and helpful. Nice atmosphere and good vibes. Loved eating here, a great experience overall! read more

Highly recommend! I dined in the restaurant and it was easy to order and the food came quick. The restaurant was bright and clean. The staff was very friendly. We loved every item that we ordered. We got the chicken shawarma warp, grape leaves (6 but also comes in 12), tabouleh (small) and the beef shish kabob entree. All the portions were generous. The entree comes with rice, humus with pita, and a fattoush salad. This will be my new go to spot! read more

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Walking in to the restaurant it's a bright airy inviting space that makes you feel instantly at home. You order at the counter and they bring the food to the table. We went for a late lunch but this would be a lovely spot to grab a coffee with a friend or work for a few hours. The staff was friendly and helpful and there are many vegan/vegetarian options. I had spinach pie and the veggie combo plate. Some of the best baba ghanoush I've had in the city and my husband very much enjoyed the spinach pie. read more

This place is sooo good!! Got the kabab and would definitely go again! Also love that it's halal

Delicious Mediterranean. Varied menu, clean, casual, welcoming cafe. Highly recommend. Get their hummus - fantastic!

Just stopped by for a healthy meal after east bank and man it hits the spot every time and got my gains in. Thank you Sinya for that juicy chicken and buttery rice read more

Firstly, this place is so roomy inside, with plenty of room to do work or to meet with friends. I have had both a chai latte and a baklava latte, the latter having walnut and pistachio, and both were delicious aids to my homework grind. I also had a small hummus, which for the price was anything but small. I had tons leftover for another time! Servers were nice and very helpful. I will be back soon to try their other specialty lattes! read more

Tasty food and large portions. The interior decor is nicer than your usual order at counter place and a server brought out order to our table. My wife and I split a small lentil soup. I ordered the salad with mixed shawarma, which I didn't finish. My wife ordered a gyro entree, which also came with a small salad. We were given a plate of hummus with 3 or 4 pieces of good pita bread; I don't know if this was part of the entree or everyone gets it. Careful, the hummus was a little spicy or had a spicy topping. We will eat here again! read more

I may have come on a bad day. The place has great reviews, but sadly the food could have been better.

Service is very friendly and atmosphere is very casual and cozy. Got the gyro wrap and my girlfriend got the falafel wrap, both were very good. Coffee is good too and everything is reasonably priced. read more

Really solid Middle Eastern food in Chicago! The portions were super generous--definitely good value for the price. The hummus was creamy, the kebabs were flavorful, and everything tasted fresh. Great spot if you're craving something hearty and homey!! read more

Just dropped by after the gym for a clean, healthy meal--and wow, the protein game was strong! I had the chicken shawarma platter, and it was absolutely delicious. The hummus and eggplant dip were both packed with flavor too. Service was friendly and fast. Definitely coming back for more gains! read more

Sinya is excellent, one of the best restaurants in the area. If you are looking for high quality, very flavorful food this is the best choice. A lot of the other food options around this area are very corporate, bland, or overpriced. read more

Best hummus and baba of my life. Chicken kabob was amazing as well. Highly recommend. I ordered from Uber eats and it was still this amazing

In short, this place has great food, a great atmosphere, and excellent service. I have been several times, at different times during the day, and have always had great interactions with the staff. The hummus and pita is fire. The spicy chicken wrap is very well done. My favorite is the gyro platter. Great neighborhood spot. read more

I love this place! The Beef Shish Kabob is amazing, and the Chicken and Beef Shawarma are absolutely the best. If you're not too hungry, the appetizers like hummus and baba ghanoush with pita are perfect to fill you up just right. read more

main girl that works in the front usually is a complete bi***, they should fire her for bad customer service. She takes the wrong order and her customer service skills are bad. Should fire her because the food is good, but this rating is for her. read more

Best chicken kabob in all of Chicago, no joke. The service is super friendly and the restaurant is just so beautifully designed. read more

Sinya - Chicken Kabob - Mediterranean Near Me - Chicago, Illinois

The service was quick and the food was great! The space was just so cool and the perfect spot for a quick bite

Lemonade was rlly good, wrap was like average. Bread on the wrap was super tough and chewy but sauces were good. Also kinda expensive

I've had Sinya a bunch of times on my own, but I ordered catering for my office today. 10/10. Really excellent. Food is great and massive portions. Service and support from the Sinya team is unmatched. The variety of food we received for the price was also great. Was glad to make new Sinya fans out of my colleagues. Would definitely choose them again. read more

ordered online for pick-up; arrived and waited for 15 minutes past quoted pick up time. no effort by any workers to say sorry for the delay. canceled my order and will NEVER be back; will tell everyone I know not to go; hope they go out of business read more