I cannot recommend Lady Galloway enough. As the bridal division of Sir Galloway, they provide truly exceptional service. For my wedding weekend, I wanted to wear my mom's wedding dress from 46 years ago to my rehearsal dinner. Over the decades, the gown had developed significant yellowing and discoloration, and I wasn't sure it could be restored. The team at Lady Galloway did an incredible job bringing it back to life--it looked absolutely beautiful and exceeded all of my expectations. What made the experience even more special was what it meant to my mom and me. Being able to wear her wedding gown during my wedding weekend became one of our most meaningful memories. The dress was returned in a beautifully preserved box with a detailed restoration report, and the care and craftsmanship were evident every step of the way. I am so grateful to the entire team and would highly recommend Lady Galloway to anyone looking to restore or preserve a treasured wedding gown. read more

Sir Galloway Dry Cleaners - Sewing & Alterations Near Me - Miami, Florida

Came here to try it out since my kids school Is nearby. The dry cleaners by my house closed and I need a new one. This place turned out to be pretty awesome. I sent a few items to try it out first and it ended up being great. The clothes got cleaned well. There was one item that they thought they wouldn't be able to clean and they actually messaged me to ask. I told them to go ahead. The stain was removed and I was pleased. The value is ok. Definitely not the cheapest but they communicated and did the job. read more

I got my wedding dress fitted with Mary and her expert team at Sir Galloway. They were attentive and on top of the process from start to finish. Their attention to detail and willingness to get the dress just right made them a beautiful addition to the wedding process. I'll forever be grateful for their work! read more

I've been going to Sir Galloway for the past couple of months to bring my dress shirts. I am usually charged $4 per shirt. I went a couple of weeks ago to pick up my order and I was charged $12 per shirt. I explained that I am usually charged $4 and they said $4 is for laundering only, and I need to specify that I only want my shirts laundered the next time I visit. When I dropped off my shirts again I made sure to specify that I only wanted my shirts laundered and the staff acknowledged this. When I went to pick the order up the other day, I was again charged $12 per shirt. Their excuse was that the fabric contained some synthetic materials so they needed to charge more. This place will try to rip you off. I don't recommend their dry cleaning services. read more

Brought a pair of slacks for alterations, measured at the store and handed to store personnel. Picked up slacks a week later and tried them when I got home. Slacks were not hemmed at the specified length and are too long. Called store and was informed that I would be charged another $26 for alterations. I informed them that it was their mistake. I would still be charged another $26 for the alteration AGAIN!!!! Bad business, if this goes on I would be charged a $26 for every alteration until they got the correct length!!!! BAD BUSINESS and very poor customer service !!!!!!!!!! UNLESS YOU WANT TO BE RIPPED OFF BY THIS POLICY, DO NOT PATRONIZE THIS ESTABLISHMENT !!!!!!! read more

This Dry Cleaners offers much more than dry cleaning. You can have simple alterations as well as preservation preparations for garments you are going to put away for a long time to protect the garment. You will love their service. read more

How can I rate a dry cleaners that wants to be classified as high end or upscale when they are the furthest from that. I have taken my clothes to another Sir Galloway, by when I grew up in Pinecrest, and now I have visited this one on Sunset Drive. The last time I dropped off my pants to get altered, I was floored by the unprofessional, half ass, distrusting service I was treated by. The woman behind the counter Yakima, was incompetent, rude and didn't know how to alter simple pants. I still don't understand how these people work in places they have no right to work in. read more

I needed a simple hem for a pair of pants and my coworker suggested Sir Galloway. I went in on Saturday and the very nice older woman at the desk spoke good enough English to say that she could do simple hems but for something more complicated I would need to go to "the plant" which is located closer to the Falls. She had me try the pants on and then pinned them on one side only. I explained I would be wearing the pants with flats to make sure she took them up enough. I filled out my customer information by hand, and was then given a printed receipt with a barcode and promised that they would be ready Wednesday. When I returned, I presented the receipt and the same woman could not locate the pants. I stood and waited for 20 minutes maybe more while she looked through all the racks and kept checking the system. Sure she was apologetic but let's just say I wasn't expecting to spend 30 minutes of my day at the dry cleaners picking up my alterations. I tried on the pants before I paid to make sure that they were ok and I came out to show her that they are still slightly long. At this point I am annoyed because of how long I've waited and they haven't exactly inspired confidence that they would do it right the second time either. So I paid my $12.75 and left. This was disappointing to say the least. The least they could have done was offered me a discount or a coupon for a future order or something (anything!). Yet another fail in customer service in Miami. read more

Great customer service thank you so much! Alterations !! The best ! Highly recommend 'n

I recently visited the branch/location for dry cleaning services and Mabelin handled my order. She was absolutely pleasant while I visited during my drop-off and pickup as well. read more

I went a few months ago for the first time and I was very happy from start to finish. The lady who helped me was very nice and showed interest in my needs. The clothes was ready when they said it would be, everything came out great. A week after I picked up my clothes, I got a hand written note from the shop thanking me for giving them the opportunity to serve me. They have several locations but they make you feel very welcome and appreciated. read more

I had a pair of pants that needed a small mend where the stitching had come loose. I decided to try Sir Galloway because of the positive Yelp reviews and convenient location. Overall, I had a good experience. Dropping off the garment was quick and easy, and it was ready when they promised. The price was reasonable enough, about $8, and though I did not dry clean the item they did a nice iron on it making the pleats nice and crisp! This pleased me greatly :) My only complaint is that the seamstress is not on site. It seems this is more of a smaller outpost location. Their main location is further south on 87th Ave and that is where the seamstress is based. Since it was a very simple repair I was able to deal with the lady there but she really had no knowledge on the subject. For more detailed repairs or alterations you would not be able to come to this location. You would have to go to the main location further south. Other than that this seems like a good location to drop off routine dry cleaning and simple mends. read more

Update to my last review: Lucrecia, the store manager reached out to me yesterday. She was very sweet and professional and explained to me that it was an error on the stores part to charge the amount I was charged. Apparently the system they have in place is to assume that any long dress is an evening gown, and that they will be reviewing the pricing to further clarify the differences between dress styles. She refunded me the entire $46 and even gave me her personal cell phone number to reach out to her if I ever needed anything like this again. I appreciate Sir Galloway taking the time and effort to resolve this matter. read more

Blanca and Mabelin are terrific. They are always polite, professional and go the extra mile to assist me. Though the dry cleaning is expensive, every garment is perfect when given back to me, including minor repairs. They've even returned cash left in my pants pocket. They have never lost or ruined one of my garments; something I cannot say for many other cleaners I have used. When you factor in their outstanding reliability, the price of their service becomes very reasonable and competitive. read more

First off, Mabelin is an absolute gem! Love her and she is the sweetest person you'll meet! She took my boyfriend's suit and tie without a problem and had it ready Friday evening. Came to pick it up Saturday and super nice and very professional. For any dry cleaning services, I will definitely use Sir Galloway!! read more

Excellent, reliable dry cleaners. In my experience, they are the best in Miami. In 3+ years they have not shrunk nor lost any of my clothes. I come in the evenings, and I appreciate Maybelin's top-notch customer service. The only reason I don't give 5 stars is because the prices are rather high for the 'basic' cleaning services I use (standard men's business attire, no rush). read more

I donated $100 to my daughter's school for a $100 certificate to Sir Galloway. It was a total scam! When I went to use it I was told I would get 10 coupons of $10 each and they would be valid for "dry cleaning" only (no laundry) and I had to have a minimum of 4 items for each $10 certificate. Talk about a a bait and switch. They were totally inflexible when I tried to reason with them. A total rip-off. read more

This is my absolute favorite dry cleaners. Not only are my clothes always impeccably delivered and presented, but the customer service is excellent. I love that they even call me to fix loose buttons or other clothing nicks. Blanca is always a pleasure to deal with as is everyone else. Sure it is on the pricier side, but they sometimes have a 2 for 1 special through email, which is a great time to take the loads of clothing you've been saving up. I've never had anything lost or damaged and their convenient hours and location make it perfect for me. read more

Anytime i. Ring items here they always perfect. The staff remembers my name and never takes long getting my order for me. Iwish other establishments were as efficient as they are. read more

I absolutely love how Sir Galloways staff is so helpful and polite. When you walk into the stores in Sunset branch they are always help you with a smile. They also do such an amazing job at repairing or cleaning any type of clothing that needs fixing!!! So impressed and happy with this dry cleaners, wouldn't go to any other one!!! I am able to see the difference on my husband shirts and pants. read more

The courteousness and helpfulness of the staff at Sir Galloway is off the charts. My clothes are always ready on, if not before, the quoted pick up date. Their alterations services are also superb and very reasonable. Thank you for always going above and beyond, Sir Galloway! read more

The service was wonderful. I was attended by Blanca. She was very helpful and provided outstanding customer service. She made me feel right at home and she was prompt with her service. This review is an appreciation for the support and great service received. I will continue to use this dry cleaners. read more

Do not bring your clothes to Sir Galloway for alterations. I had 7 shirts that were too big on me and made the mistake of taking them to alter at the Sunset location. Long story short, 22 days later i picked up my garments (they didn't bother to call to tell me the clothes were ready) and 2 of my shirts are now too small and don't fit me at all. I wasn't offered a refund, discount or even a simple apology. I was told the manager would contact me - it's been 3 weeks and I haven't heard from anyone. And they're not cheap; you would think that charging what they charge they would have professional personnel and better customer service. I will not be patronizing Sir Galloway anymore and all my friends, family and colleagues have been warned! read more

I am always in a rush for work and Blanca from the morning shift at Sir Galloway is alert and ready to receive my order! The bag makes it easier for me to place my clothes in it and just leave it at the counter when dropping off! She has helped measure my alterations and she is precise and cheerful every time I am there! This is my first cleaners I have tried and I am never switching! read more

Crazy over priced. $24 for 2 pairs of slacks. (online advertised priced $8.00). Forced me to fill out a page full of infomration to "set up an account"RUDE RUDE RUDE!!!!! Overpriced. Will NEVER go there again. Those thieves smile at you as they violate you and steal your money. read more

I was very pleasantly surprised because I got approached directly by the owner who I could tell was really concerned and apologetic! They also offered me a store credit a refunded my card for the items I mentioned. Exceptional approach and concern from the owner's side! Thank you! read more

Great customer service! The clothes are finished to perfection!

I absolutely love how Sir Galloways staff is so helpful and polite when you walk into any of their stores in Miami. They also do such an amazing job at repairing or cleaning any type of clothing that needs fixing! So impressed and happy with this dry cleaners, wouldn't go to any other one! read more

Sir Galloway's staff is the absolute best! I enjoy going in the mornings. I always feel welcomed and enjoy the true customer service experience. From dry cleaning to alterations, they help me start my busy day the right way. The quality is unbeatable. I have never had a piece of clothing damaged, as in other dry cleaners. I wont switch back to any other cleaners. Try them and you wont regret it. read more

Today was my first time trying out this dry cleaner and I was very pleased with the service! The employee that assisted me in the morning, Blanca, was very attentive to my needs and made great recommendations on how to best care for my business clothes. When I picked up my dry cleaning today I was very happy with service they provided. Overall they are very efficient and very knowledge! They have definitely gained a new customer today! read more