If you're expecting first class service, you're not going to find it at this Sit N' Sleep location! The store manager, Lori is rude, antagonistic and confrontational and even encouraged me to go ahead and write this disparaging review--so here it is, Lori. Coming off the heels of exceptional service from both the Santa Monica and Culver City stores, this manager's telephone acumen was the complete opposite. Unbeknownst to me, she was defensive, sarcastic and antagonistic in response to my basic questions, which was both silly and unnecessary on her part since I was trying to give her business. I called the store on behalf of my senior aunt, who recently relocated to Murrieta from the Los Angeles area and wanted an Aireloom mattress and an adjustable bed. After dealing with Lori, however, I know we'll be better served spending our $5000.00 at either the Santa Monica or Culver City store. If Lori is the manager of the store, and hence, indicative of this store's customer service, I strongly suggest calling or visiting another store. No one should have to deal with such nastiness when spending their money. read more

We had the best experience at this Sit 'n Sleep with Sherri as our guide! We did the smart match which pointed us to the Hybrid Infiniti. We loved it as soon as we lay down. We also tried the nectar, the icomfort, a tempur pedic and a super expensive one but we kept going back to the Infiniti. Sherri was super knowledgeable, friendly and easy to talk to. She didn't try and oversell us and asked insightful questions before making suggestions. We walked away smiling and happy about our mattress buying experience! read more

If you love your life and value your time not spent shopping come here. We are sooo very glad we did. Graced by Sherri's sleep/mattress wizardry, expertise and fun personality we were finally able to narrow in on a mattress. The extremely competitive prices are hard to beat! Definitely our go to mattress store and I might even swing by just to say hi cause Sherry and her team are so darn welcoming and fun! Thank you and big hugs!! :) read more

Great service from Lori Mitchell. My wife and I came in to find a Queen for our youngest son (mattress). Lori saw we were previous buyer's of Cali King IQ, mentioned having some issuea and instead of up selling a new mattress, she suggested we read the manual. What do you know, got a great deal on a Queen for our son and great advise for our Cali King. Awesome Lori Mitchell! read more

Larry is the man! He's very knowledgeable and helpful when comparing which bed is right for you. They have a bed that you lay on and it tells you what type of mattress is right for you. Not only was it educational but he's fun to be around. If you're in the market for a new bed you need to see Larry! read more

We visited more than 5 different mattress stores and went back and forth about what and where to purchase. Ultimately we chose this location becuase of Lori. She was absolutely amazing about walking us through, talking us off certain ledges and helping us find the perfect mattress. Ultimately after deciding what we wanted we ended up purchasing here because or Lori's fantastic customer service and knowledge. Thank you Lori! read more

Sherri was absolutely wonderful. As was Lori. Both really took the time to have us do the sleep test bed, patient with us trying lots of mattresses and overall wonderful experience! read more

Me and my husband wanted to buy a new mattress, we were pleasantly surprised by the knowledgeable lady helping us at the store, her name is Lori, she is amazing and her customer service was amazing!!!!!! Thank you Lori!!!! We bought our amazing King Koil Luxury mattress. read more

After trying out Sleep Number, Macy's and combing the internet, my husband and I opted for Sit 'N Sleep (the Murrieta location). The Sleep Number rep in Brea knew his product, but would not stop talking (anecdote after anecdote). The sleep analysis machine was only half working, which made zero sense, but we're easy. We almost purchased one of those million dollar beds ($7k, really?), but after the poor online reviews decided to save that money for a car, vacation, college tuition (anything BUT a blankety-blank bed!). The rep at Macy's Brea was also knowledgeable, but she didn't drown us in her knowledge. She gave us plenty of time and space. The Macy's reviews were pretty good, but you always get three quotes before deciding, right? So off to Sit 'N Sleep in Murrieta where we met Sherri Buckley. Sherri knows her stuff, is really down to earth and knows when to leave you alone. Their sleep analysis machine was fully functional and diagnosed us different from what we'd thought. But again, we're easy. Sit 'N Sleep reviews were pretty good, but the coup de grace was that their prices are REALLY good! We didn't make our decision until the next day, so Sherri took our order over the phone and coordinated the paper work via the local Carson store (thank you Jose! ) She said we'd be in and out quickly and she did not exaggerate. 15 minutes tops, INCLUDING drive time! You can't beat her for customer service. This woman rocks! Our bed was delivered the next day and I must admit, I've been sleeping pretty darn good ever since. No more neck ache! Guess the machine was right. Thanx, Sherri! So why not 5 stars? Only because I'm cheap and hated to spend over a thousand dollars. No reflection on them, I'm just cheap! read more

Worst buying experience I have ever had. Purchase a Serra I comfort mattress at the tune of $2144.89 on 02/15/2017. The store person ended up double charging for the mattress which overdue my account, which now means I must go with out any money till I get this resolved. Now they won't even return my calls. Don't purchase anything from Sit & Sleep, no customer service at all. Thanks a lot Larry. You can take your free mattress and stick it where the sun doesn't shine ! UPDATE: as of 02/17/2017 Sit & Sleep still has not returned my calls, so I called them. After more than 30 minutes on hold they are going to pick up there mattress and refund all my money, but I am the one that had to remove the second charge on my debit card by calling the bank. If I waited on them to do it, it would have taken a week. DROP DEAD LARRY ! UPDATE: as of 02/21/17 Sit & Sleep returned all my money $2144.89. Thank you Larry. Now if I can get all the bank charges reversed, I'll be doing great. read more

Lori is amazing; she goes above and beyond! So knowledgeable about the product and so eager to help make sure I had the right bed and furniture, and at an unbelievable price. I recently had to move my Dad into a memory care facility and Lori was so kind. She treated me like her own family. Even the delivery was able to come when I needed it, so I could set-up my Dad's room before moving him in. The delivery guys were also so professional and did not leave until everything in the room was how I wanted it. In fact, the bed was too high with the box spring, so they took it back and I got a refund right away. Thank you Lori for all you did. You made a very challenging time easier to move through. Thank you! read more

So thankful for Sherri's help! She used her knowledge to help us find the perfect mattress for a price that worked within our budget. Sherri was extremely friendly and fun to work with, make sure to ask for her if you're stopping in! read more

Had a great experience working with Tim! He was incredibly knowledgeable and patient with us for 2 hours while we figured out exactly what we wanted. Not a cheesy, highly pressure sales process. Very consultative and professional which made the process very smooth and easy. read more

I had to purchase a low profile box spring to lower the height of my bed and Lorrie was very very helpful and she helped me save money as well.\ Bought my mattress there a few years back and they were helpful as well. Thank You Sit & Sleep read more

Sherri helped us buy our first new bed set and she couldn't have made the experience any better! She was the best sales person we have ever encountered anywhere. She stayed after hours and worked with us to make us more than happy! We will be coming back for any room needs and letting all of our friends and family know. We first went to Mor furniture (twice) and the service was terrible. Sherri made our experience and purchase so enjoyable and we left with huge smiles on our faces and our wallets happy. Thank you so much Sherri! Mitch & Kat read more

I was shopping for a mattress, Tim came and helped me out right away, I did the what mattress works best for me and chose a comfortable mattress based on that. I highly recommend Sit and Sleep and ask for Tim or Sherry read more

Lori is the absolute BEST. Me and my Husband wanted to use our wedding money on a much needed new mattress, and Lori was there to help. Genuine, considerate, and makes you feel like family. We LOVE our new tempurpedic adjustable mattress. It was exactly the bed we wanted/were looking for. Could not have asked for a better mattress purchase experience!!! We recommend this location and Lori to everyone! read more

Buying a new bed is an investment and Sherri made it that much more worthwhile. I was greeted with a smile and provided all the information I needed in order to make an informed decision. I opted for the ProAdapt Medium Hybrid which was exactly what the doctor ordered. She was very informative and made the experience memorable. Kind regards read more

Lori was so knowledgeable, helpful and fantastic. She really went out of her way to help us find the best fit for US. The store had SO many options - it would have been hard to narrow down if we didn't have such a helpful salesperson. Would highly recommend this store and Lori to anyone looking for a high quality mattress. We LOVE ours and our adjustable lifts as well. read more

Great experience at sit n sleep, Lori was amazing in assisting us with exactly what we where looking for. Very knowledgeable and went out of her way for us. Great personality and great for your store read more

We purchased an automatic bed in past for my 99 year old pop . Unfortunately he missed placed or lost the remote and his feet are higher than his head now lol . Lori came to the rescue . She was able to get us a remote to get his bed back in awesome working condition. Lori is the best , extremely helpful and knowledgeable about how to handle the situation . Give LORI a huge raise Sit & Sleep ! read more

I would HIGHLY recommend coming to this location. Sherri is an angel & helped us find the perfect bed for my husband and I. We went to a couple other locations (MOR Furniture) & they were so pushy & didn't care about our needs. I felt like family with Sherri, so blessed for her & now our new California King ! read more

Sherri Buckley was amazing and helped me find the perfect bed for my back, she took the time to find a bed that was perfect for me and my needs as well as staying right around the price I needed to be and even helped me with the items I added on. She was extremely smart and knew her stuff about what beds work for people. I went with a Hybrid Infinity cooling bed and my back hasn't felt this good in months. I will definitely come back to her for my next bed! read more

It was time for us to get a new mattress and so we looked around in the shopping center Murrieta Gateway. Don't go to the Mattress Firm Store! They didn't acknowledge me at all. They simple looked and kept working with their current guest. So, we went to Sit N Sleep, they were busy, but Lori Mitchell acknowledge me and said" We are busy at the moment, but someone will be with you soon" with a smile in her face, 10 minutes went by and sure enough sales associate was with me. Lori convinced me to bring my husband back so that we both can try the beds together, best decision I made. My hubby and I left happy and with a great price. Lori was great and customer service amazing. She's personable and I see why she's the store manager. read more

Awesome Customer Service!! Lori and her Team are just the BEST!!! Super friendly and approachable. I didn't feel pressure and I had all of my questions answered. They went above and beyond my expectations and made me laugh! I ended up purchasing a mattress, adjustable base and some nice sheets! Such a good investment! I'm so excited to get my new bed!! I will only ever go to and recommend Sit'nSleep. Thank you!!! read more

Sherri Buckley was amazing! Very honest and upfront with me. Talked me out of making a huge mistake and buying a cheap bed at another place and bought an amazing comfortable bed at Sit 'n Sleep. She was very kind and I'd definitely go back and recommend buying a bed here for everyone. read more

My husband and I walked into Sit N sleep last week and was greeted by the kindest sweetest woman named Sherri. She was not just some sales person she was so kind and ap inviting. She asked me multi questions about how I was sleeping and I told her I've been in alot of pain in my back and my husband and I did the smart bed test which told us I needed a medium mattress. Sherri showed us around and took care of us like we were here own family. We felt very comfortable talking with her and she was not a pushy Sales person who just wanted to make a commission check off of us. Needless to say we bought an amazing Airloom mattress and an adjustable base it was delivered and we have slept on it for 3 nights now and Love it. read more

My partner and I had a great experience here at Sit 'N Sleep in Murrieta. Sherri was awesome. We received a warm welcome as soon as we walked in the door. We don't like going to stores where the sales person is pushy and frequently being asked if we need help. Sherri was informative, friendly and patient. She answered all of our questions and helped us purchase the perfect mattress for our new home. We will definitely tell all of our family and friends about Sherri and this location. Thanks, Sherri!! read more

My wife an I purchased a mattress from the Sit & Sleep store in Murrieta two weeks ago. Ali and Art were both helpful and a pleasure to work with. We must have tried every bed in the store without any pressure to buy one mattress over another. The mattress set was delivered exactly as scheduled. Our over all experience with this Sit & Sleep store was great! read more

DO NOT BUY A MATTRESS HERE! I bought a mattress here (one of their many locations) in 2010. it's sagging pretty badly but luckily i bought the warranty on the mattress. so they guy came out to look at it. no stains, no issues. But when i got the letter from Sit n Sleep, they said they weren't going to warranty it for 3 reasons: the sag wasn't enough (1.4" instead of 1.5") it was stained (despite a report saying it wasn't) and that some wires were bent due to abuse. when i called their customer service line to dispute, they decided to send out for another inspection because they couldn't prove their allegations. guess what? this time they found a stain! It's faint, and I've already scrubbed it out. Guess we will have to see what excuse they come up with next time!! They will do anything to not warranty out your mattress. ANYTHING! Buyer beware!! read more

My husband and I just bought a new Cal king adjustable bed from Sit n Sleep and we absolutely love it. Lori Mitchell helped us pick out the perfect mattress. She was knowledgeable and friendly and we really felt like she had our best interest at heart. The whole experience, from selecting our bed to having it delivered and installed at our home, was top notch. We'd definitely recommend Lori and Sit n Sleep to our friends and family. read more

We had a wonderful experience at this Murrieta location. Sherri was very friendly and helpful. We did the bed demonstration and the computer picked the perfect bed for us based on our sleeping style and pressure points. It was pretty cool! Sherri helped us pick out a much needed mattress and new therapeutic pillows. We are pleased with our purchase and customer service.... Even the delivery guys were great! They were on time, fast, and very friendly. read more

Larry is the bomb!! If you need a quality matress for cheap -- they have a backroom... I would def get another matress here!! It's on furniture row by In n Out off Clinton Keith read more

I walked in on sunday and the salesman tim was busy with a customer. He kindly came over and introduced himself and told me he'd be with me as soon as possible. Once i picked a bed he made the purchase seamless and helped me fit my budget. It was a great experience and I'd definitely recomend this store to others looking for a bed. read more

We have worked with Lori on the purchase of 2 mattresses (our's and our son's) over the past 2 years. She has always gone above and beyond basic customer service. She was attentive to our needs, knowledgeable in her products, and reasonable in the prices. In fact, we are headed back to purchase our adult daughter a mattress as well. Thanks Lori!! read more

Lori was great. Listen to our bed problems, and recommended options without being too pushy. We walked around and pondered our buy and she was out of sight. Once we were ready, we called for her. Got our delivery within 2 days. Amazing! Again, thanks Lori and Sit n Sleep for a great buy and experience. read more

We went into the Murrieta store to find a good mattress. Lori Mitchell was the salesperson who assisted us. She was very professional and helpful in allowing us to find the mattress that would be beneficial to both my wife and I. read more

My girlfriend and I stopped in to look for our first mattress together. Sherri was incredibly helpful and just all around amazing. She approached us with a genuine helpfulness that is hard to find. We have looked at many other stores and have been turned off by many pushy sales people. Sherri helped us feel comfortable and right at home in the store. She helped us find our new bed at a great price and we can't wait to sleep on it! We are so thankful for this experience, thank you Sherri! read more

Amazing yet again! Sit n Sleep did such an amazing job working with our schedule to get our new bed delivered. Everything was clearly communicated, and Hector & Fern did such an impressive job delivering and setting up the new bed. thanks again! read more

We came in to just to look, but left with a new bedroom set. Lori Mitchell made us feel welcome with her personality and sold us with her knowledge.. Will definitely recommend this store and Lori. My wife is in sales and loved Lord's style and kindness read more