I didn't realize this is a matching service when I contacted them. I think their business model is…read moreto hire customer service reps from abroad then match you with local small businesses. This is a problem, because: 1. Each time I emailed, a different person answered. Probably 20 emails over 1 week were arranged before I could get a quote and schedule cleaning. Because emails would usually arrive late at night or around 2-4AM, I guessed the emailers were located outside of the US. 2. Phone calls are not effective. Email info could easily have been conveyed in a 5-minute phone call, but when I called, the representative didn't know anything about scheduling. 3. A third-party cleaner comes to your house. This means there isn't consistency in quality. The cleaners complained that there was too much work and that it would take a 2-person team 4 hours to do the work (clean 1.5 bathrooms, put about less than 10 dishes in the dishwasher). One worker did dishes only during this time (at $40/hr, that's about $4/dish). The other cleaned the bathrooms. And of course they finished in less than 1 hour. 4. Communication with the third-party cleaner was poor. After all the time I spent emailing about what would be included, none of the details they asked about were conveyed. This was part of the time I paid for, because 1 worker called their supervisor to try to get out of doing the work.

Another great cleaning get with a different maidly team . Just look at those carpets - I hated to…read morewalk on them as the striping was so perfect. Thanks again maidly and I'll see you next week for another move out cleaning

I needed a quick, regular clean and they did not disappoint - in a timely manner as well!read more

This is the worse service I have ever used in any profession. The list is too long to bother with…read more We gave these people endless opportunities to do a good job but after half dozen visits they couldn't get the basics right. Pathetic beyond belief.

I'm leaving this review to acknowledge the hard work of our monthly cleaning crew, Laura and…read moreMayelis in our Oakland home. They are always prompt and work very hard. Regardless of how much I "pre-clean", I can always tell the difference after they've been through as the house is left spotless. They work solidly and efficiently while they are here and are very courteous to us and our pets. Thank you, ladies!! You're fabulous!!

I can't say enough for Lotus. They go deep, and though some of the cheerful cleaners speak little…read moreEnglish, the front office is helpful in passing along specific things you want hem to do. This was amazing: I've had a food chopper and the unit was riddled with ugly black spots that I could not get out, so I asked one of the cleaners if she could maybe do something with it. She said yes, and totally restored it so that all the spots were gone and it looks like new. A++ I have tried others, but Lotus stands above them all.

They did a wonderful job on a deep move-in cleaning on our new home. The crew went above and beyond…read morein their work, and were just wonderful. We're probably going to hire them to do bi-weekly cleaning at our new place.

I have actually used VIP Cleaning services 3 times now. I love the quickness of their services and…read moreoh so clean! I had them clean my rugs, clean my kitchen, clean my floors, clean my bathroom (sorry for leaving such a huge mess Jr) and clean all my windows and slider with their screens. Every time I am in awe. I literally look outside more now than ever because my windows are clean and my screens aren't filthy from dirt and grime that comes from the leaf blower being used by maintenance. The price is always amazing to me! I will continue to use their services forever!

This guys customer service is second to none! They were not able to help us with a last minute…read morerequest, however, they recommended another commercial cleaning company in Walnut Creek who was able to help us and did an stellar job . We appreciate the referral. Thank you Walnut Creek commercial Cleaning Services

The women that came to deep clean the office did a fantastic job! This place has never looked…read morebetter. They were thorough and exceeded my expectations. 5/5

They were great, communicative, and did an awesome job cleaning the house. Did a really solid job…read morequickly.

Oh boy. Where do I even start. Scheduled a move out clean for my 1 Bedroom 1 Bathroom apartment,…read morewith a small patio. About ~900 sqft. They arrived 3 hours late and had terrible communication throughout -1pm appointment -1:30 he says they're on the way -1:45 he says they're an hour away -3:00 I text him as they haven't arrived yet -3:30 he says they're parking -4:00 the cleaners finally arrive, 3 hours late -6:00 they're done When I brought up my obvious dissatisfaction with this, he didn't respond until the next day where I was offered $20 off. I value 3 hours of my time at more than $20. If he had said from the start "Hey they are running late", I could have gone and done something else. But they were always "Just right around the corner" so I didn't want to leave and miss them. Also, he said the cleaners "Didn't find a parking lot". The entire outside of the building is a parking lot. The apartment looks more like a hotel. Note the timestamps on the messages I attached. Do not recommend.

Job perfectly done! All communication was timely and clear, price was reasonable, and the results…read moreare great! My fitness studio room was looking pretty dusty up top, and the carpet gets a lot of wear and tear. The team came in and made it look sparkly and new again. Will definitely use their services again!

Not everyone needs post construction cleaning so I wasn't even sure what I needed after our…read morerenovation. Kyle came out and walked the property with me and explained their services. He gave me a thorough quote over email. On the morning of the cleaning he and the owner of the company were there early and walked me through what they'd be doing. They also recommended some additional things they could cover while here at reasonable rates. Kyle communicated with me daily on progress and walked everything with me a few times before they completed to ensure they weren't missing anything. After they completed I found a few spots that got missed and they addressed them right away. Given that the main thing with construction is dust, they explained that if any additional dust settled they would come back and address it. Overall a really great experience.

My *only* summer project in 2025 was to have the carpet in the downstairs den and the 2nd bedroom…read morecleaned but figuring out how to hire someone has been daunting. Since moving in in 2021 this carpet has been torn brutalized by a puppy (now a 4 year old dog), 2 cats, various babies, parties where ppl don't take off their shoes, etc. My mom had just hired Jose to clean the carpets in HER house and was so happy with the result she gave me his number. He came w/ his coworker the next day and was in an out in about an hour (keep in mind it was just 1.5 rooms). They were fast, considerate of the space, and most importantly did a great job. I thought they were very fairly priced for the outcome they delivered. I will most definitely be recommending Organic Cleaning Service to everyone I know and I'm just so glad I now know where to turn to next time I need service! I added before and after photos - the sun and shadows make it kind of hard to tell in some spots but in person it's night/day!

Jose was great. Showed up on time and his prices were reasonable. He cleaned some rugs and our…read moresofa. They will never look like new, but they definitely look better than they did before he was here.

Amazing! - clear communication…read more- fair price - excellent service - very mindful and respectful They clean my house every two weeks and I love their service. Will be recommending to friends.

I had tried out Paixao's cleaning. The best thing about Paixao is the customer service…read morecommunication for scheduling and answering questions. Also, their response to accepting feedback is wonderful as well. So far I had tried a one time cleaning and I will make my decision on who to hire for regular cleanings after trying some other companies as well. My first cleaning was mostly good but the difficult part was not fully being able to communicate with the cleaning team on exactly what needs to be done. I understand that with every new house, there is a learning curve. I saw an ad that they would do steam cleaning and it sounds like it's only areas that require special attention. As I was looking for a cleaning service, I was very excited that they would have this special tool. I'm hoping to see the difference in the areas they clean with this tool. The initial cleaning took about 3 hrs with a team of 2. They respected that I don't want them to wear shoes during the cleaning and they had booties or took off their shoes. I will update my review when I use them again next time.

The ladies from ALF Professional Cleaning did an absolutely fantastic job cleaning our house. I…read moregave short notice for a next day service and they were able to work me into their schedule. They came and worked for several hours and the job they did was worth every single penny. They cleaned areas of the house that hadn't been touched in such a long time and left them spotless. Would definitely recommend them and hire them again.

I know what my floors feel like when freshly mopped, they were not mopped. I asked them what they…read moredid to mop she showed me a 4x4 rag. I told her I wanted it mopped with a mop - they didn't have one! I gave them mine and told them I wanted my floors wet. They hardly dipped it in water so I knew I would have to remop when they left. They also wore shoes in the house the whole time. I don't even wear shoes in my house it's filthy! I remopped my downstairs alone and this was the color of the bucket when I was done - BLACK. Easy to say I will not be using them again. So disappointing Responding to the owners response - the team did NOT clean it three times that you claim. They wiped over it once if that with a 4x4 rag. My mop was not filthy so making false accusations wouldn't be ethical. We have cameras if you'd like to review them let me know I can post them on here ;)