I was in need of some San Francisco 49er gear and wanted to check out Dick's sporting goods to see…read morewhat they had to offer. Right when you walk in, they had a big section of 49er apparel and accessories. I really loved the selection of hats they had. I was hoping they would have more offerings of women's apparel, but the selection they had was small. There was a 49er top with red sequence all over it. It was beautiful but they only had two of them and neither were my size. The price for the top was $75, which I thought was a bit expensive. I decided on two 49er hats for myself and my husband. I headed to the checkout and was immediately helped. I asked to young lady at the checkout if they had more offerings for the 49er gear. She directed me to the back of the store where she said there were more items. I paid for my hats and then went to the back of the store where she suggested. There was a section there, as she claimed, but it was all football jerseys priced at $130 and above. I was happy with the purchase of the hats and left the store. It might be better to check online first before going to the store to find 49er gear for women.

No wonder this place has such bad reviews. The guy in the bike department didn't know what he was…read moretalking about and gave me all sorts of misinformation. Told me that I could order the bike online and have it shipped to the store. That's false. Turns out he actually works in the golf department which is not his fault but the bad attitude is. TLDR: I came with cash in hand ready to buy but I'll never be back.

For the first time, we decided to rent ski clothes instead of buying and we couldn't have been…read morehappier. It was very cost effective and IMO it works incredibly well for families with growing children. We were going in a last minute trip and I was able to find everything I needed for a very reasonable renting price and just needed to spend a few minutes inside the store. Staff was super helpful guiding me through the process. This is my favorite Sports Basement location. Highly recommend!

I unfortunately didn't take any pics in store today, but I highly recommend this store. They always…read morehave great deals going on. The main guy who helped us today, Rudy, was an absolute sweetheart. He works in the shoe department. He made our experience so amazing!!! We signed up to be basementeers today and it's already so worth it for only $25! Love this location and love Sports Basement! Awesome!

Finally had the chance to visit sports basement after shopping around the Almaden plaza! It…read morereplaced the Barnes and noble, and it has plenty of parking nearby since it occupies a corner space. They have lots of equipment for working out, snow gear, shoes, and clothes. We were specially looking for spiked shoes since my sister started track and field. The worker was so attentive and knowledgeable in his recommendation. I managed to find a new pair of Hokas! It was a great time to compare Hokas and on cloud shoes. The store is huge with so much sports ware from winter gear, rackets, and so much more. It was a great shopping experience!

Had a great experience at Sports Basement getting new strings and grips put on my badminton…read morerackets. The process was easy, fast, and very affordable. The staff was super friendly and helpful -- they even took the time to teach me how to put on my own grip for the future, which I really appreciated. Great service and great people.

I went to north face at valley fair to exchange a Christmas gift, after trying a month prior with a…read morebit of a hard time from the staff at the time. I came across a associate named Paul who assisted me helped me with absolutely no problem. Recommended a few other items and gave excellent customer service. Paul is amazing. And because of the amazing experience I had with I will be returning to shop!

I'm extremely disappointed with my experience at the Westfield North Face this holiday season…read more I visited this location after a staff member from the Stanford Shopping Center North Face called to confirm that the jacket I wanted was in stock. I drove to the Westfield location Thursday evening around 7 PM, through heavy traffic, specifically to purchase this jacket as a gift for a family member only to be told upon arrival that the jacket was not on sale. The associate who assisted me, Cindy, was dismissive and unhelpful including visible eye-rolling, which made an already frustrating situation worse. When I asked for clarification, the manager supported the associate's position rather than addressing the inconsistency. I was even told that a jacket I had just purchased on sale earlier that same day at the Stanford location was somehow not on sale at Westfield despite being the exact same item. At that point, I felt pressured and exhausted, so I purchased the jacket at full price just to be done with the situation. The following day, I went back to the Stanford North Face and explained what had happened. Within minutes they acknowledged the error, refunded half of what I paid. Their professionalism and customer service were outstanding and a complete contrast to my experience at Westfield. Why couldn't it be like this at Westfield?! Because of this, I highly recommend shopping at the Stanford North Face location. They were respectful, efficient, and transparent and they honored sale pricing that Westfield was selling at full price.

The scout shop has moved, yelp needs to update this. I went to 970 W Julian and the whole area was…read morecompletely demolished. The new address that they moved 2 months ago is 1900 the Alameda #100 San Jose CA. You go into the building, past the elevators and to the right. If you have a birthday coupon, or any coupons, you can not use them towards uniforms. They do not have any discounts.This is very frustrating when you spend $70 on 1 pair of pants that the kids grow out of in 6 months.

This was my first time attending the Scout Shop and my son needed a number of things since he…read morecompletely outgrew his last Boy Scout shirt from childhood to teenage era! Lol the lady that was there was extremely helpful and we were able to get all the supplies we needed as well as patches, and she even gave him a few sarcastic pointers in life! We will be back until he's an Eagle Scout. Lol

Can I give extra stars?? I had a great experience at Rack N…read moreRoad. Customer service was perfect. I had a vague idea of what I wanted, but talking it over with Grant (who was friendly, articulate, and patient) helped everything come together. They were able to install the cargo basket on my car while I waited. Truly an ideal shopping experience for me. Thanks!

Bought a new set of Konig Snow Chains only to not be able to use them due to defective components…read moreout of the box. I was advised by the employee to go through a warranty claim despite chains being unused and purchased a day before initial attempted use. Now I'm stuck with nearly $900 snow chains I can't use 2 stars because the initial point of sale was smooth and the employee was friendly and knowledgeable. Follow up call was more a "We won't help you. You're SOL, go to manufacturer" interaction.

Customer service is the best. Owner is very helpful and…read morelets you take the time to browse and compare. Offers sharpening services and a wide variety of knives. I have ordered items not in the store and they ensured they got them to the store for me in a quick manner. Didn't sit in things for weeks and wait to call the distributor. Handled things immediately and quickly keeping me on track.

had knives sharpened here a few years ago and don't recall leaving a recommendation. they did a…read moregreat job on my German and Japanese knives! professional, informative, and prompt/ quick turnaround. highly recommend.