Huge store! Lots of athletic wear! No fishing gear at this location though…read more Employees didn't really offer help but it's fine. Lots of Nike and Under Armor with a smattering of team jerseys.

Soooo I have been at this store before but not really a stop for me when I come to the Great Mall…read more My cousins were visiting and they wanted to stop by since there is no Dick's Sporting Goods where they live. Yes, the store is huge. Yes, it looks organized and clean. Yes, there is a lot of sporting items. Yes, there are a lot of brands featured and available. My cousin wanted some Hoka shoes, she saw some that she liked and wanted to try in her size. In order to get your size to try on, there is a tablet on a stand that has you scan the bar code that is on the inside of the shoe that is on display. Once you scan, the shoe pops up, the colors are on display and the shoe sizes that are available. Using the touchscreen and going through the prompts, you request your shoe to be brought out. You also add your name to the request. On the display it tells you that your shoes will be brought out, less than 5 minutes. Since my cousin had a small infant with her and it was feeding time, I told her that we should sit and wait. A minute passes by, then 2, then 5, then 10, then 20. Meanwhile, I see no sales associates on the shoe floor. No one to ask what is happening. There is an entrance in the back that has signs posted to not enter, employee entrance only. Mind you, we were sitting right on the side of that entrance. Suddenly, an employee comes out, calling the brand and the shoe size of the two boxes that he had. People are scrambling to see if the shoes that are brought out are theirs. Nope. Some people are holding on to the display shoe and asking the associate if they could bring their size. The employee leaves to this illusive wall/door. Waiting, waiting.... Now, I am a very patient person but now we are at the 30 minute mark, another employee (not the 1st one that came out) makes an appearance, once again calling shoe brand and size. Walking a bit and swarming. Who knew that so many people were requesting Hoka shoes at that moment too. Why did the screen bother asking for a name if they were not going to use it. More people swarm the employee asking for their shoe size and they leave before I can say anything. 40 minutes....50 minutes, another 3rd employee walks out and brings another stack of shoe boxes with him. Same show, calls out the brand and the size. Nope, not the Hoka's my cousin wants to try on. Finally, I ask the employee, how long from when I place a request to when someone comes out with the shoe, and he said 5 minutes at the most???!!!!!! The most! I told him that I had been out here for almost an hour and no one has come out, he aplogizes and asks what shoe we want. I told him and he promises that he will be out ASAP with my shoe. Okay....promising. Another employee comes out....people swarm, my shoe is no where in the stack. Every other customer that is in the shoe dept is trying on their shoes, deciding and walking over to the cash registers to pay for their shoes. Not joking after waiting over an hour, finally the shoes for cousin to try on comes out. No, they didn't call my name, but since we had prime seating area to this door, i was able to spot the sticker with the shoe style that my cousin wanted. She tried them on....and NOOOOOO! they were too tight, she needed a half size bigger. Ugh, the future did not look fun if we were going to wait soo long to get the bigger shoe size. But, she wanted the shoe and they were leaving the next morning and there was no time to order online or go elsewhere. I used the tablet kiosk to make another request, I guess I had not learned my lesson. Mind you, I didnt see another kiosk and there was a guy that was perusing and looking like he was online shopping while others had to make their request. I did it and the waiting games continued. Waiting, waiting....everyone else getting assistance.... 10 more minutes....20...30 Finally I asked, where are we on the queue for our shoe to come out. He said well they dont have the size 8, so sorry. Um, we have the size 8, she has tried it on, now we need and 8 1/2, oh, sorry about that, I will be back ASAP. Okay....ASAP means different things for people. Finally, an associate comes out, not calling out names, brands or sizes and I see the shoe box. I told him that is ours. He gives it to me. My cousin tries them on and they fit. Long review, yes. But what a nightmare! Why have a process if it does not work and its not efficient. In a perfect setting, sure I can see instead of harassing the sales associates with wanting your shoe size, there is a system in place for them to get the alert and they come out with what you requested. The sales floor is clean since the only shoes out there are the display and not hundreds of shoe boxes. But, what is in place is not better. Personally, I will never buy shoes here. I would go somewhere else to try them on. I also wouldn't recommend this experience to anyone. Unless, maybe you have time to kill. Maybe.

The girl is very rude I think doesn't like her work after I left she started talking shit about…read morecostumers

Went in for my 6 year olds soccer stuff and let me just say the girl doesn't like her job…read more Totally different feel from when Marni and Sergio worked there. They were helpful and friendly. Now it's like they don't want customers bothering them.

Great place to get cheap team uniforms and any soccer equipment you need. They help you find any…read moresize you need while trying them on to make sure you get the perfect fit. You can also print your name and number here.

This store has been in SJ for as long as I can remember and I've never reviewed this place. I've…read morejust taken it for granted to be completely honest. But this weekend when all we needed was a kite, Big 5 was the *only* place that had a small selection of them after we tried finding them at both Target and Walmart. I called into the store first and was greeted by a friendly sales associate who said they definitely had kites. When we walked in and asked where the kites were, one of the sales associates happily walked us over to where they are. She even recommended the one that she had purchased for herself. For $10 and some change, this kite was a surprise hit at the beach this past Sunday. It was super easy to put together for someone like me who is completely clueless when it comes to putting things together. We had no issues with getting it up into the air and flying our Ladybug kite. Who knew that this kite could keep both the kids and adults entertained for hours? Between this kite and the shovels in the sand, it was a perfect day. Please come into this store and give them your business. With the onset of online shopping, it's so nice to walk into a store and be able to purchase in person.

Came here to say in dire need of A toddler's sized baseball tee. This particular location was the…read moreclosest to me and because I've had pretty good visits in the past, coming here was a must. Big 5 Sporting Goods used to be my go-to whenever was in need of baseball tees. The assorted colors are plentiful and I typically don't have any issues in finding the sizes I needed. This visit was unfortunately a let down. Not only were the color options scarce but the sizes in stock were just as terrible. I literally walked around the whole store twice, thinking I missed the baseball tee rack. Products are typically reasonably priced and employees are willing to help if you ask. Parking behind the store is plentiful but there is always street parking in front of the store if available. So why the 4 stars?? Thank you to the staff for being kind enough to do a search and helped me located my backup item I needed. It would have been great to find exactly what I wanted but it is very obvious that Big 5 has downsized in its items they offer/carry.

I came in a few days ago to buy some equipment located all the way in the back of the store. I…read morespent a while trying to figure out what items to get, so we were in the same spot for about 15 minutes. During that entire time, an employee, a lady with glasses and short hair, stayed near us and seemed to be pretending to organize things while repeatedly staring at us. Mind you, She only came over after we did. I'm not sure if we were being racially profiled or if she assumed we were going to steal, but it made me feel highly uncomfortable. Such an unpleasant experience. Stay away from this location. I won't be coming back.

They do not deserve your money. One of my family members walked in with his work clothes on wanting…read moreto buy some shoes and one of the female employees discriminated against him. Saying that they don't serve homeless people because he had grease on his work clothes (he just got off of work) like hello? It's not his fault that you retail lazy bums don't know what real outside work is. Listen to the bad reviews.

We happened to drive by and catch the store advertising boots, and then found the overalls my bf…read morewas looking for by coincidence, and cheaper here too compared to BPS Awesome selection of work clothing! I didn't look too closely at women's clothing since we were here for my bf but there were a lot of options for men's work clothing, machinery aprons, shirts, jackets, boots in quality brands and he found the Carhartt overalls he wanted. Parking is a bit weird, we ended up turning in on the side street and parallel parking then walking over. People here were also super friendly but left you alone if you said you were fine. Guy at the register chatted with us about the weather and coffee and was overall pretty personable

I mean, who goes to a place like this for the service? Really the selection of carharrt, dickies,…read morelevis, plus 5.11, propper, then dove for womens is why I always go back. They stock the large xtra tall shirts my son wears, the pro club stuff he likes, great boots and graphic tees in completely random order. Camping gear, yes they have it, but I prefer REI for that, but boots and jeans, always heading here. Aaaaaand grabbing a slice next door

This location is about the same as any Big 5 that I have been to and that is a good thing. I love…read morethe consistency. Although they have a more comprehensive MMA and / boxing selection than others. I love boxing and noticed they are having a sale on punching bags, so I purchased a 70 pound Everlast elite. I normally use 100 pound bags, but this will do because I can always add more filling to make it heavier. I am seriously impressed with the quality, durability of the bag, it's indestructible and looks great! feels good against my hands and it maintains its shape, makes a great noise when it takes a shot. Really good for bent arm shots. I hung it up in my garage with a 150 pound ceiling anchor that I got at Home Depot, overall great bag and it doesn't swing too much, but still gives a decent swing. I am happy with this purchase, thank you Big 5!

Local Big 5s were out of my favorite ASICS women's shoes/size, so the very helpful young customer…read moreservice lady checked online & found a limited amount at two locations up north. Rather than wait for shipping we made a road trip here and Kevin in shoes dept was so helpful, kind & quickly found the exact shoes/size I needed-so I ended up buying two pair on sale(& with a little help from Big 5 coupon)! Bonus, this store is walking distance from a huge mall/many food choices available!

Due to a diagnosis of plantar fasciitis my podiatrist recommended Brooks for to assist in…read moretreatment. Also recommended this store to purchase Told salesman I needed this in 7.5. He brought to me. Did not try on but purchased. After a few days, my afflicted foot was swollen and painful. I checked the size and it was 7. Not the 7.5 he said he brought me. I tried returning to the store to get my original 7.5 requested size but refused. Because I didn't have the box. There was no information provided about return policy ; especially needing the box when purchasing the 150.00 pair of Brooks. And my foot is hurting due to mistake of salesman. He remembered I was a 7.5 but still refused to do the right thing This store should be held accountable

Good service, the sale associate was very helpful. I would recommend this store. Though they didn't…read morehave the shoes I was looking for in my wide size, he offered alternatives that worked for me.

Beat up tee boxes. Lumpy fairways. Nice greens. Horrible bunkers! Put some sand, ANY sand, in the…read morebunkers, please! (Worst in the South Bay!) Very pleasant staff inside and out.

My local muni. Best in class. Love the staff and the…read morefacilities. Range has TopTracer and comfortable seats. Open til late.

As two working parents with a busy schedule, finding the right treadmill for our home gym was…read moreimportant, and All American Fitness made the entire process easy. Jerrold was knowledgeable, patient, and focused on what worked best for our lifestyle. Installation was excellent. Israel and Asa arrived on time, worked efficiently, and paid close attention to every detail. The treadmill runs perfectly, and the setup was handled with real care. Having this treadmill at home is a game changer. No commute, no crowded gyms, and we are already more consistent with our workouts. Highly recommend All American Fitness for quality equipment and great service.

This place is the best! Jerrold is the man - he's got the best quality and will get you exactly…read morewhat you need. Absolutely recomend!