Great Service! When we moved into thìs area, we needed to get skis for my son and myself and they…read moredid and still do an excellent job making sure we got the right fit & ski equipment. Very friendly and professional service by experienced assistants! Over value I worth it these days - getting good service and leaving excited to ski or bike is worth it!

we came in just for a couple of things to be turned up and they charged us close to $100. pretty…read morehigh priced for these kinds of things. also the way they told us and made us feel bad for starting the work was unnecessary. will not come back

I recently ordered a new pair of Blizzard Rustler 10 skis, and this shop was absolutely fantastic…read moreto work with. They took the time to answer all of my questions, made sure my bindings were set up correctly, and really went the extra mile when they found out I had an upcoming ski trip. They had everything mounted and shipped out the very next day so I'd have them in time--service like that is hard to find. Communication was excellent, and the whole process was smooth from start to finish. Awesome shop, awesome people, and I wouldn't hesitate to buy from them again. Highly recommend!

This review is for the new Longmeadow locattion…read more A friendly local shop, solid service, and a welcome addition to our Shaker Road Shopping Plaza Colorado Bike & Ski on Shaker Road Stopped into Colorado Bike & Ski, right where Armata's Market used to be on Shaker Road, and the experience was excellent. This was my second visit, and both times the staff took good care of me. During their soft opening, they tuned up our bicycles and did quality work at a fair price. This week, I needed a few pedal bolts loosened to make bike transport easier. They had me stop in, fixed it quickly, and sent me on my way. The staff was friendly and knowledgeable. They showed me some impressive new bikes, including cool electric models and one with eye-catching balloon tires. This time of year, the focus is clearly skis. They had plenty of ski gear and cold-weather clothing on display, ready for winter. I missed the grand opening, but the service won me over anyway. Colorado Bike & Ski 901 Shaker Rd, Longmeadow Old news, but still worth saying: welcome to town.

Great customer service at both locations. These shops give true meaning and value to the phrase…read more"shop local". They listen to your request and use their experience to suggest the gear that's right for you. I was an internet "expert" on ski gear which means I knew almost nothing after being away from the sport for 20 years. Scott steered me to the appropriate gear for me that has allowed me to chase the grand kids down the slopes. I can't catch them but I am out there with them. Thank you Ski Haus.

Scott, and everyone at the Ski Haus in Longmeadow are the best! this is our first renting…read moresnowboarding equipment for my son and they have been so great to work with! They were patient in getting him sized and while we selected the gear my son wanted. they were very cordial, like we knew them forever! we recently had a problem with a piece of the equipment and Scott was very helpful over the phone and suggested we come in with the piece. he took care of us upon arrival and we were back ready for the slopes in no time! I highly recommend the Ski Haus!

My family and I have always gone to Alpine Haus for all of our ski boots, poles, helmets, and skis…read more We love their customer service, great prices, and the variety of services that they offer. Regardless if you would like to rent, buy new gear, or buy used gear, I recommend you come here before you go anywhere else. A major tip- If you're looking to rent for the entire season, do not wait until peak season because they will likely be out of many rentals by then. Be sure to start the process of renting your skis earlier in the season. However, even if they're out of rentals, they have phenomenal sales on a lot of their ski equipment and it may be a better investment for you to buy from them. I can't stress how friendly, patient, knowledgeable and helpful the staff is. They're very thorough and helpful with all of their services. Highly recommend!

Stopped in on a Saturday to look for new ski boots for my husband. They were really busy, but the…read morestaff was so friendly & courteous. I watched as the staff interacted with young children, older adults & middle aged customers. They were all so patient and helpful to the individual needs of each customer. You could tell the employees truly enjoyed working there. They had a great variety - something for everyone from high end to beginner. Their pricing was competitive & several discounts on older models.

Super friendly and helpful. Did my boot fitting and was very patient to get them right.read more

Took my bike there to get fixed and they replaced the rear derailleur but the same problem…read morehappened, caught in spokes and mangled it. Someone there really doesn't know what he is doing. You're rolling the dice here. When I brought it to the shop in Belchertown, he found that the front spokes were way too tight and the wheel was way out of true, the rear skewer was about 30 years older than the bike, so not the same skewer that was on it when I brought it to Valley, got the gear shifting problem solved with a new Acera derailleur and all the adjustments for less than $70.

everything I needed for a child's rain gear at reasonable prices, and stellar quality .read more

A trip to this area required me to go to Eastern Mountain Sports. It was one of my favorites. We…read moredon't have it in the Midwest. Honestly, so many stores carry this kind of merchandise now I'm a little surprised this one can endure. All in all a good store but not really delivering anything different than the very nearby Dick's Sporting Goods or the local Sam's Outdoor Outfitters. I do like some of their online deals though. I didn't find them in the brick & mortar.

I spent several months shopping for a bike and kept coming back to Burrows. the staff there were…read morepatient and friendly and helped me get the right bike for my needs at a very fair price.

I have cycled cross-country, and I have used the services of bicycle shops in probably a dozen…read morestates. This is one of the best repair shops I have ever visited. I visited this shop early on a Saturday morning. I had gotten a tune-up at a bicycle shop in the Greater Boston area in preparation of cycling Vermont Route 100, and picked up my bike on Friday night (the night before I planned to leave). When I brought it home (and after the shop had closed) I found that my bike's chain was making noise in certain gears. I tinkered around with the derailleur to try to fix the problem, but to no avail. I feared that my Vermont trip would have to be cancelled. I decided to try to find a shop in Brattleboro, my planned starting point, and selected this one because it opened the earliest. I visited there early on Saturday, explained the issue, and immediately was introduced to a mechanic (I asked for his name but have since forgotten it, unfortunately). He kindly and patiently explained what he was doing as he went through his evaluation to diagnose the issue, and invited me to stand alongside him to watch and learn. Within minutes, he deduced that the height of the derailleur was incorrectly adjusted by the previous mechanic, causing the chain to rub in high gear. He made the correct adjustment and it worked perfectly. Amazingly, he didn't even want to charge me more than $10, although I insisted on giving him that and then some for his help (and for basically saving my trip). I love cycling, but I know that visiting bicycle shops can be a frustrating process. Many bicycle mechanics seem to delight in making the customer feel ignorant. Here, the mechanic was not only skilled and instructive, but he was completely without pretension. It is a shame that I live more than two hours away from this shop, or it would be my default for repairs. As it turned out, the mechanic's adjustment on a Saturday morning ended up saving my cycling trip, and the bicycle has functioned perfectly since.