AWFUL. I prepaid for laser hair removal... they closed the shop to renovate. However, I have been…read moreunable to get in contact with anyone. A month ago someone finally reached out to me, offered a refund. Couldn't figure out the amount due to me for whatever reason. Said they would call me back... one more later I still do not have a refund or services I paid for. Stay away from this place.

Extremely Disappointed - Poor Service, Lack of Accountability, and Questionable Practices…read moreI'm not usually one to leave negative reviews, but I feel compelled to share my recent experience with Arrive Med Spa. I've been receiving Botox for years and typically need only 30-35 units for my face (forehead, eyes, etc.). I had 79 units banked at Arrive, and because they're closing for renovations in December, I was strongly encouraged to use all remaining units in one visit -- even though I expressed that I never need that much. Trusting their expertise, I went along with their recommendation. To my disappointment, all 79 units were injected, yet entire areas were completely missed, including the right side of my forehead and part of the left. The result was lopsided and underwhelming -- I still had visible forehead movement, which should not have been the case with that dosage. When I returned to have their mistake corrected, I was told I had to pay for half of the additional units needed to fix it. I ended up paying nearly $1,000 total -- for something that usually costs me $300-$400 -- and still had to cover part of the correction for an error I did not cause. I pleaded my case to Jackie, hoping for some accountability, but she wasn't convinced they had done anything wrong. I was told management reviewed it and stood by the decision that I should still pay for part of the follow-up. What's more concerning is that, unlike most reputable med spas, Arrive rarely shows you the product being used before injection. You never see the vial or how it's being prepared. At other places I've been, they always show the Botox label and draw it up in front of you -- a simple but important step that builds trust. At Arrive, that transparency is missing, and it left me wondering whether I even received authentic Botox. I trusted this business with my care and feel completely let down -- not just by the poor administration of the Botox, but by the lack of transparency and unwillingness to take responsibility for a clear mistake. I deeply regret pre-purchasing units, and I highly doubt I will return. I wouldn't recommend this place based on my experience. Be cautious. Ask to see the product. Question recommendations that deviate from your norm. And don't assume that pre-purchasing units guarantees a good experience -- in my case, it cost me more in money, trust, and time.

I've been a fan and a customer of Promila for years and it's high time I write an update to my…read moreinitial reviews. I think EVERYONE needs to experience the magic hands of Promila. I had my not regular enough facial with her last Friday and when I was actually conscious it dawned on my why I love her so. Her facials are more than just a facial, they're a facassage or facialssage. I fall asleep every time and walk out there relaxed and looking amazing. Promila also has services that you won't find at your typical skincare day spa - shiro dara, candling, and many other Ayurvedic treatments. The Shiro dara experience is one I will never forget. She drizzles warm oil over your forehead (your third eye) and it's so relaxing I ended up falling asleep and dreaming about being on some cliff overlooking the beach. Get thee to Hercules (I know, I know...it's a hike, but well worth the drive).

Everything happens for a reason and I was brought to this place for a reason. Not only I got a…read moregood deal on the service fees and products but I also received the best facial treatment. I've gone too many times to expensive facial treatments and I'm using expensive products but nothing works. Now I don't even have to wear make up and my skin looks great this morning!!!( had the treatment from Promila last night). I thank you so much Promila for making me feel welcome and "beautiful" inside and out. God Bless!!!

I had the best experience at Aura Skin & Beauty. Giovanna was absolutely amazing! I made an…read moreappointment for a hydra facial and they were able to schedule me on the same day. Giovanna took really good care of me and made sure she addressed all my skin concerns before starting the facial. Thank you so much and I highly recommend this place for all your skin care needs.

I absolutely love coming to Aura Skin-N-Beauty! Ranjal is amazing ,she always does such a beautiful…read morejob on my eyebrows and I love how she shapes them every single time. She's very attentive and makes sure I'm happy with the results. The service is always great and I genuinely enjoy coming here. Definitely recommend Ranjal, especially for eyebrows!

This has been my go to place for the last few years! Yan and her staff are great. I've come here…read morefor Botox, IPL laser treatments, facials and I also get my lashes done with Christy (who is phenomenal and specializes in Asian lash styles) I always get results in very happy with. Highly recommend!

I had a great experience at The Space Aesthetics for sculptra and Botox treatments. The providers…read morewerevery professional, knowledgeable, and took the time to explain everything clearly before starting. The results look very natural which is exactly what I wanted!!! Highly recommend The Space Aesthetics if you are looking for safe, personalized aesthetic treatments. I will definitely be coming back!

She is the best and she is so knowledgeable and kind. Will definitely go back…read more I have super sensitive skin and rosacea so very easy to irritate. I feel so much better after. She did a great job modifying for my skin issues.

Kim is very thoughtful and good at what she does. I got a hydrafacial and it was amazing.read more

I had such a wonderful experience! Jassi gave me an amazing facial--she was knowledgeable, gentle,…read moreand made me feel completely relaxed throughout the treatment. My skin felt refreshed, hydrated, and glowing afterward. I also purchased Skin by Dr. Simran Sethi skincare products, and I've been so impressed with them. The products are high quality, feel great on my skin, and I've really been loving the results. I highly recommend both the facial with Jassi and the skincare line. I'll definitely be coming back!

I went online looking for a chemical peel and found RenewMD, I liked what I saw and decided to book…read morean appointment. When I did I noticed the system only had options for facials. I figured I would book for facial with Jassi and call to let them know I wanted a chemical peel. Day before my appointment, they called and confirmed my appointment and confirmed my chemical peel and I was so excited! I came in the next day extra early just incase there was any forms to fill out but they just asked for my name and let me know they will be with me shortly. Soon after Jassi came and got me and took me to the room and she was so warm and welcoming!! She explained the entire process of the chemical peel and even told me about Diamond Glow which would only enhance my chemical peel and explained that process and benefits as well. After thinking about it ( for about 30 seconds) I decided to add the Diamond Glow to my Chemical peel. I'm so glad I did because it was so relaxing and I could just feel myself falling asleep because Jassi was so gentle and would always make sure I was doing okay. The chemical peel process was as expected, it burned but that had nothing to do with Jassi, she gave me the fan before the process and turned it on the highest setting. Overall, I will be back for another treatment and I'll bring my family with me!

UPDATE: Ronald Aleteanu, one of the owners, reached out to me via comment on here. He said "reach…read moreout directly so it can be resolved at the level it should have been", which is odd, because he was the one that initially sent me the business' refund policy when I asked for a refund and rejected my refund in the first place. It just feels like he is wanting to publicly look like he is addressing the situation properly. I did end up reaching out again today, per his request, and Elena Aleteanu, the other owner, has not changed her stance. She is telling me that they can't do anything on their end and that I need to reach out to Square. Square is telling me that they can't do anything on their end and that the business needs to initiate the refund. So, I reached out to Ronald again directly, and he did not respond. In addition, he got my Google review deleted and is trying to get this one deleted as well, but thankfully Yelp is a lot better about keeping honest reviews. I also forgot to note that the service was booked for two hours total, as a side by side massage. Elena tried to SCAM my sister and her partner by offering each a 1 hour service, one at a time (because of being understaffed), even though it is a two hour service. I paid $400 for the massages, so she's was trying to tell my sister that each service (which included a full massage and facial) of $200 was for one hour only, which is a lie. ORIGINAL POST: AVOID California Skin Care & Day Spa in Newark I prepaid for a service (it was a gift), received a confirmation reminder the day before, and made arrangements for my sister and her partner who are visiting from out of town. I even paid for an Uber to get them there. They arrived on time and the place was closed. No staff, no setup, nothing. They waited about 40 minutes, while I tried calling and messaging every available number. Eventually Ronald Aleteanu, one of the owners, responded on WhatsApp , but that did not change the situation and the service still was not provided. Between the Uber and waiting, this ended up wasting about 2 hours of their time (& money for the Uber), and they left with nothing. After all of that, Elena Aleteanu (who eventually came) claimed she had called and left a message (and at one point claimed that she talked to someone - a complete lie). I never received any call or voicemail, and I confirmed that the number I entered was correct. Their explanation just does not add up, especially since they had no problem sending a reminder the day before. What is most frustrating is that they still refused to issue a refund for a service they never provided. Instead, they only offered store credit, which is completely unreasonable. I would strongly recommend avoiding this place. I also posted this on NextDoor and numerous people replied noting that the same thing happened to them. So this is not an isolated incident. I've posted those screenshots here.

Was booked a spa treatment with my partner for 1:30pm. *see email confirmation*. The spa was closed…read moreuntil 2:30. Once the onsite manager came, Elena did not help the situation and lied multiple times and would not give us the owners number so we could request a refund to the person who booked this experience with us. BY 2:30 THERE WERE NO MASSAGE SPECIALIST ON SITE. She refused to refund us with NO SERVICE or SOLUTION. We are from out of town so this was our time and day our family member booked it for. Not how you run a business and NEED the manager to email/ call me directly to get this resolved.

-Will take your photo and post online without your knowledge or consent…read more-couldn't help with numerous skin concerns, go somewhere that can

I was on the hunt for a good place that was close to me for a hydrafacial and thankfully found LYS!…read moreI recently had the pleasure of experiencing my first facial in many many years and I must say, it completely exceeded all my expectations! From the moment I stepped into the cozy and inviting space, I was greeted by Jasmine and I felt welcomed and at ease. Jasmine was extremely professional, and her passion for skincare truly shines through in every aspect of her work. She took the time to attentively listen to my specific skin concerns and preferences, ensuring that she could tailor the facial to suit my individual needs perfectly. Throughout the session, I was amazed at how informative and knowledgeable the owner was. She not only explained each step of the facial process but also provided valuable insights into how to care for my skin properly at home. Her expertise was evident, and I felt confident in her hands throughout the entire session. The attention and care I received during the facial were unparalleled. Jasmine's delicate touch and meticulous approach left my skin feeling refreshed, rejuvenated, and glowing. I could see and feel the difference immediately, and I couldn't be happier! BTW: try the gold mask! It's weird at first but you get used to it and it's SO relaxing. I highly recommend Jasmine and LYS to anyone seeking a top-notch facial experience. I will undoubtedly be returning for future treatments, I already booked my next appointment and I am already looking forward to it! Wish I could go in every day if I could!!! If you're looking for a remarkable facial experience that goes above and beyond, don't hesitate to visit this small business. Trust me, your skin will thank you! Five stars just don't seem enough to express my satisfaction and gratitude for the outstanding service I received. Thank you, Jasmine!!!

Made an appt for facial and upper body lymphatic drainage massage and left glowing and satisfied!…read more Crimson was kind and knowledgeable. We did a quick 5 min question in the beginning to get a feel for what I was looking for. The room was relaxing and smelled amazing. Her energy made me instantly comfortable. The facial had my skin glowing for days after!! I wish I could afford one weekly. The facial was soo relaxing. The massage was AMAZING. I was snatched for days after. It was cool to feel where the sensitivity and resistance in my body was when she was giving me the massage. And afterwards when we were discussing the massage notes, what she described was exactly what I was feeling. So I knew immediately this was a major benefit. As expected I felt a little ill afterwards as the built up toxins were leaving my body. But It was definitely worth it, as I said my midsection was visibly less inflamed and overall feeling lighter and more balanced. I will definitely be back for the full body!

My wife and I love coming here to work with Christine! I have had negative experiences with facials…read morein the past at other places, especially when it came to extractions. Christine's approach is very relaxing and the extractions were completely painless! I'm still surprised every time and hope I can come more often. I definitely recommend coming here for any facial needs and for a relaxing experience as well!

This is the second time I've come here. After my first facial I saw results I was hoping for…read more Clean, friendly, and reliable. So relaxing I fell asleep during my service. They are extremely polite and caring during the service. Hands down a hidden gem in Fremont and you won't regret doing a service here!

Amazing service, quality is really good for the price you pay. It was relaxing and the place was…read moresuper clean and calm