My lip filler has never looked so horrendous. I got lip filler from Lisa who had done an OK job…read morewith my Botox, but my lips were so overfilled--the definition of duck lips. Not only did it look like I had gotten obvious filler, it appeared lumpy and top heavy, overflowing from the lip line. I was too embarrassed to go out for weeks; when she agreed that the filler had finally settled and didn't look good, she dissolved it. No refund for the $750+ spent on a syringe, just dissolving of the overfilled lips. This was the first time I ever had to get filler dissolved and I feel like it's negatively affected the skin around my lips, but she pushed those concerns to the side. I just can't believe I wasn't offered a refund or anything when I paid for a service gone horribly wrong that affected my appearance this badly. I've spent thousands of dollars at OVME and have been a longtime member, but I reconsidered all that given this experience and lack of resolution/refund.

I have been going to ovme now for a few years and have never had a bad experience. I typically see…read moreLaura for my Botox but all the girls do an amazing job. I really like that they don't try and push you to get more units than you need or ask for, I feel like they actually care about you versus making a sale. You get complimentary Fiji or sparkling water upon arrival which is wonderful and they even will put tinted moisturizer on your face after your Botox or facial or dermaplane which is nice because I am able to go back to work after the appointments. They are pretty reasonably priced and they always have good specials going.

I am always happy with the services & people at Charlotte Skin & Laser! I started going here to…read moretreat some dermatology issues and was very pleased with the care I received as well as the professional I worked with (this was a few years ago and I cannot remember her name!) Now I go to CS&L for laser hair removal and I couldn't be happier with the results. Plus my esthetician Sam is incredible and such a joy to see every month. I highly recommend this business!

I am extremely disappointed with my experience. Before committing to laser hair removal, I…read morespecifically discussed my concerns as an African-American woman with coarse, dark hair. I was assured that my skin tone, hair texture, and ethnicity would not be an issue and was even told that my dark hair should respond well to the treatment. After completing six sessions, I saw little to no noticeable reduction in hair growth. Throughout the process, it became increasingly apparent that treating women with my skin tone and hair type was not something this business had significant experience with. Despite following the recommended treatment plan and attending multiple appointments, I did not receive the results I was promised. Because I was not seeing any improvement, I canceled my final two appointments. When I called, the receptionist apologized and stated that a manager would contact me. The manager did reach out, apologized for my experience, and told me she would speak with the laser technician to review my progress and treatment history. Unfortunately, after that conversation, I never heard back. There was no follow-up, no explanation, no concern for the lack of results, and no effort to address my experience. What disappointed me most was not only the lack of results, but the lack of customer care. Once my concerns were raised, communication completely stopped. It left me feeling as though the focus was on collecting payments rather than ensuring clients achieve successful outcomes. Based on my personal experience, I would encourage women of color, particularly African-American women with coarse hair, to thoroughly research a provider's experience treating diverse skin tones and hair types before committing to a treatment package. My concerns were not taken seriously, my results were nonexistent, and my attempts to seek answers were ultimately ignored.

Demii did wonderful!!!! She was extremely knowledgeable & helpful. Also made me really comfortable…read morewhich hardly happens anywhere lol. So happy I went! Definitely going to be a new regular!

I had micro grafts doney Dr. Baxa on two occasions at least 8 years ago and am extremely pleased…read morewith the results. Dr. Baxa and his entire group were extremely professional and made me feel like I was the most important patient in the world. Since then I've been purchasing Finisteride from his office and all is going very well. The office staff is extremely polite/friendly as well which is an added bonus.

Dr Brown and his staff have cured every skin issue I have presented over a 25 year period. I…read morepersonally think his experience and knowledge give me comfort and answers. I have been treated with care and respect by the office and billing. I would highly recommend this office if you are not getting answers from others. He is an excellent doctor.

This staff here are insanely rude and unwelcoming. I waited 45 minutes past my appointment time to…read morebe seen and the nursing assistant had said maybe a singular word to me by the time we got upstairs. Dr Mu was great, allowed me to ask any questions. The nursing assistant then lingered in the room charting while I was sitting on the chair waiting to get dressed to the point that I got up and was fumbling to dress myself with one hand while holding the gown closed. I had then politely walked up to checkout and kindly said "hello" and was responded to with a stern " hold on I need to figure this out" while the receptionist continued starring at her computer. Besides Dr. Mu, this place was absolutely horrible, will not be returning.

ZERO PRICE TRANSPARENCY - I'm disappointed with my experience due to inconsistent pricing and lack…read moreof transparency. I purchased a package and had my appointment, then encouraged a friend to book afterward since she was on the fence. She signed a few days later and was offered a better deal that included additional areas for significantly less money. I understand promotions change, but there was no transparency that a significantly better offer was coming so soon. When I raised this concern, no effort was made to address it or offer any adjustment. The treatment itself was fine, but the pricing practices left a bad impression and cost them a repeat customer.

Once they get their money they literally don't care about customers at all. I paid for a full…read moresyringe of juvaderm beginning of may and I got the first half injected. I keep scheduling an appointment to get the rest of the syringe I paid for and they keep rescheduling it saying the nurse called out. Now the syringe has been open for over a month. They say it expires after a month and they're still telling me I can't come in. Avoid at all cost cause they will just take your money and provide no actual service. There's also no price transparency. They quoted me full price at $500 but I just got a text from them for a "deal quoting a full syringe at $460 saying full price is $700. Not a company to be trusted.

I had the most magical facial with Charity earlier this week. Skin Bar QC's new office is amazing…read moreand Charity space is warm and comforting. She used amazing products on me and I walked out with my 50 year-old face feeling firm and moisturized. I've also had Charity do laser hair removal on my armpits and while it hurts, she she does her best to make it a comfortable experience. 10/10 all around.

First time here for Botox and won't be back. The place tries for luxury with neon pink and glass,…read morebut the low ceilings and cheap vibe made it feel more like a bargain-bin Legally Blonde set. The technician didn't ask a single question about my history or skin goals--she just asked how much I wanted to spend and injected that amount. The whole experience felt rushed, impersonal, and like they wanted me out of the chair as fast as possible. Save your money and go somewhere that actually cares about thier clients. They have a dog running around the office while doing injectables ! GROSS

Three wasted appointments, a trip to Urgent Care (due to the PA giving me a med that contained an…read moreingredient that I had informed them in writing that I was allergic to), a required 5 day course of prednisone( with all the manic side effects that go along with that), an still-unresolved rash, a blown off in-person check-in with the PA (The front desk told me "Come back in two weeks" - no "How is your rash? Are you better?") in the uptown office, and being left to cool my heels in an exam room for 30 minutes past my appointment time for the laser consult I wanted, before I ghosted them -and I never got the the original reasons that I went to this practice in the first place. I had such high hopes for resolution of a few minor issues. Now, I'm worse off than when I started this process. If anyone in this practice cares, they can reach out to me and I'll provide a full timeline. This is not how patients, especially new ones, want to be treated.

You normally don't find great customer service all around at a medical office. However, from the…read morefront desk to the doctor's to the check out everyone seems to enjoy their jobs and be there for you. A big shoutout to Tracey and Dr. Munavalli who took the time when I had to have some minor surgery. Dr. Munavalli actually listened to the fact that numbing does not normally work on me. Other Doctors seem confused by that fact and refuse to help find a solution. He took the time to devise a cocktail of different numbing solutions. It's the first time in my life I did not feel cutting or stitching. Special shoutout to Tracey the nurse that helped me both times. Thank you to Leila my PA who helped find the spots that needed treatment. And I love your personality! My fair skin does not make for great dermatology visits but everyones' attitude and understanding of my needs makes this the favorite dermatology office I've been to. Only one minor issue, both of my surgical appointments they were running behind. The first was 50 minutes, the second was 1 hour 10 minutes. It would be nice if you had a way of notifying us at check in so we could make it down to the cafe for lunch before they close.

Ok so yes, I am the girl who didn't read the reviews. Now after I have had my first (and last)…read moreappointment, I can honestly say my appointment was exactly as the others have mentioned. I am looking to gettin the same BS response as the others. I went for a $299 lip filler special, which let's be honest I knew was too good to be true, but I figured it will at least do something. I got there on time and an hour and a half later they finally did the injections. I have had lip filler before so I knew what to expect. I certainly was NOT expecting them to tell me after 45 minutes of numbing cream that they would be injecting my GUMS with numbing solvant like novicaine at the dentist. I refused and said I would deal with it. Same deal as the others, multiple staff trying to get me to spend amost $4000 on a membership. Lots of insults on my skin ( which is absolutely fine). Weird looks from the staff when I didn't want additional services. I found it odd once they asked me to pay BEFORE they did anything and sign all these consents on an ipad they were holding so I couldn't even read what I was signing. Well I left looking like a Kardashian but 3 hours later i look the same as i did before I went in.

Very odd place. Seems to be only 2 employees - both very brusque. Never seen another customer…read more Weird Botox plan - almost all one spot on forehead. Don't work. Strong sell on the products.