I just had the most amazing massage and facial I've ever had in my life. Shannon gave me the most…read morerelaxing , thorough, massage. Every time she moved to another body part I thought THAT was my favorite part of the service. The facial provided by Shannon was, *chef's kiss*. Not to mention how sweet Stephanie was at the front desk! I've never had a spa experience go that well from beginning to end. I will most definitely be coming back. Thank you all for an amazing experience for my anniversary!

I ordered a gift certificate for my daughter-in-law from here using their web page. It was super…read moreeasy to order. I requested it be sent to my email and printed it out for a Christmas gift. We do not live in the Charlotte area so I was thankful it was so easy to located (using Yelp of course). I am sure she will really enjoy her experience based on the reviews and the pictures on-line.

Had such a great experience with Megan!!!…read more I had an 8:00 appointment and my waxer was running late so they put me with someone else who didn't have another appointment until 8:15. This was very considerate. Megan and I talked the whole time she did my eyebrows. I told her what I wanted and she did exactly that. She told me what to do in between sessions to get the shape I wanted in the long run. She did not go overboard with the amount of strips and she did a great job! Can't wait to go back and see Megan!

Cassity was amazing patient and kind. She's beeen doing this 9 years so professional and so…read moreamazing. I've never had anyone like her before. Truly loves what she does and is so incredibly kind!

Love! Such a great experience. Great nails & great service! Got a mani and pedi. The nail bar is…read moreclean and fun. Great music. Full Gel X set with a design!

Just look at the picture. This is two hours after the pedicure. I sat in the chair for at least…read moretwenty minutes with their little fan. $75. At least the massage was decent.

Everything went great. Tia gave me exactly the cut I wanted. She also recommended a colorist for my…read moresecond visit. Carson was wonderful as well. I highly recommend i

Micah is terrific and did a beautiful job on my fine, limp hair. I highly recommend her!!read more

I am shocked at the negative reviews here because my experience was excellent. I brought my son in…read morefor a head injury late at night. We were taken to a room immediately after checking in, and the ER physician came in minutes after. Dr. Small was exceptional with both my little guy and helping me as an anxious mom! He gave me all the information I needed to feel empowered to make decisions. The radiology team was also amazing and so kind towards my son. This was the most ideal and positive ER experience I could have asked for. I truly am so thankful.

My daughter is still ill when the doctor in charge asked about insurance He discharged Her before…read moretreatment is completed

Today my husband and I showed up right on time for our 4:00 appointment. It was a slow start for…read moreanyone to come to check us in or acknowledge us. We were sat in a pedicure chair. We sat for 20 minutes. No one said a word. We watched the progress of the other customers and we could see it wouldn't be any time soon that we'd get service. So we dried our feet off and left. They didn't seem to care. We had an appointment. If you don't have enough staff to cover walk ins and appointments don't take the walk ins. We had been to this location numerous times. We both always get deluxe pedicures and many times I get my nails done with regular polish so I don't ruin my nail bed. We never had a problem before. Their lackadaisical attitude was pitiful. We won't be back. With so many options out there I wouldn't waste your time or money here. It stinks that I had to go home and do my own nails before a vacation. Third world problem, I know...

I love the quality of work Nancy did to my nails. I can tell she's attentive and takes pride with…read moreher finished work. The Nail bar itself is very spacious and airy. Very clean and uncluttered. There are plenty of colors to choose from!! Will definitely be back!

Was desperately looking for a hairstylist in Charlotte so happy I found Jazmin on TikTok. She was…read moreextremely knowledgeable, very accommodating and extremely comforting to sit with for four hours during this process. The salon was super cute and comfortable. I am beyond happy with my results!!! 10 of out 10 RECOMMEND!

bad customer service experience. illicit charge. MODERN…read moreSalon requires a 50% deposit to hold appointments. I had scheduled a root color $105 service. Literally about 50 minutes prior to the appointment I experienced an attack of the recent parasite infection going around. I felt pretty cleaned out by that horrible experience and I thought well I don't feel that bad. I guess I could still go to the appointment and then moments later I had another attack. And then one more at this point, I thought I probably should cancel the appointment so I called and it was about. 35 minutes prior to my scheduled appointment time. I actually photographed the mess in the toilet just to have evidence that this wasn't an excuse. When I explained my situation, the receptionist felt strongly that I do not come in. And she encouraged me not to come. I said well will I be getting my 50% deposit back? And she said I'll have to ask the manager and have her get back to you. Moments later, Kate, the manager called me. And she explained very firmly that not only would I not be getting a refund but she would be charging me $67 momentarily because she forgot to do it yesterday to hold the appointment. And I said, wait a minute $67? Isn't the appointment $105 so the deposit amount should be $52.50? She said no it's a root color plus the additional money for the blowout., it's mandatory that all of our first time color clients have a mandatory blowout. I said well no one told me that when I set the appointment yesterday Kate said yes, you didn't know because I'm the one who sent the appointment and I remember telling you. I said honestly, if I had to pay for a blowout, I would not have set this appointment for root color. I could've gone anywhere. The prices are just about the same everywhere. Its a Wednesday morning I have nothing planned for this evening. I would not have a blowout for the middle of the week. I have short hair. I rarely need a blow blowout anyway it's so easy to do my hair. She insisted I knew about this and immediately charged my card. I was stunned at how aggressive this was and I said OK if I'm being charged $67 then I'm coming. I will be in. I'll keep the appointment. She said we really rather you don't come today.