First - don't purchase a membership. No one on the staff understands how it works, how it is…read morecharged, how it is applied, nor how to use it. Second - expect great latency when trying to reach management or ownership. I'm not sure why, but it took me several emails and follow up to get answers & to cancel the membership. And yes, emails ... no phone number available nor provided when pressed to actually speak with the shop owner/manager. Third - training seems to be an issue. The staff at the shop are slow and appear to be learning. After 2 services that each lasted about 40 plus minutes, I could not take any more pain. Training the staff would show up in quick, efficient, and comfortable services. This is not the staff's fault, but management for not training & inspecting their team. Overall, I do not recommend this place for hair removal - it painful, long & confusing with pricing/membership that the team doesn't even understand.

Jackie was great! Super thorough and easy to chat with throughout the whole process which made the…read moretime fly (very beneficial for those Brazilians, am I right ladies?!) First timers get half off - inner thighs is $20 and the Brazilian itself is around $60-65. They offer some other services as well, including V-facials and brow lamination. Pink everywhere! Very cutesy.

A family member recommended Krista at Nouveau to me as I was looking for a wax closer to my…read morelocation. Krista was amazing!! She's super friendly and immediately makes you feel at ease. It's clear she knows her trade and has techniques to make a bikini wax as quick and "painless" as possible (it actually was fairly painless - she's that good!). Nouveau itself is clean and inviting with a calming atmosphere. I'd absolutely recommend Krista and Nouveau!

I've been going to Alaina for 5 months now and she's amazing! She is the perfect combination of…read morenice and professional! Their prices are competitive and their studio is very neat and clean! If I could give 10 stars I would!

Another exceptional service by Bethany, I usually see my girl Jessenia but unfortunately our days…read morehaven't aligned and got to try out a new girl I really enjoy. The place is always clean and the ladies are always professional. Prices have gone up quite a bit which I don't think is necessary because they were already on high-end price range. I would understand if they were offering extra services like complementary tea or water at the front desk, but since there's nothing extra, I don't believe they should keep raising the prices.

Like most EWC locations, I had a great experience here! Plenty of availabilty, as well as parking…read morein this strip mall. Next to lots of fast food and boutique eateris if you're looking to combine errands. Front desk was friendly and communicative. My waxer Danielle was approachable and conversational. It's right down the street from my chiropractor, which is perfect.

Eric is the master. Best hair color I have had in years…read more Francis is the God of shears. First time anyone has tamed my fine frizz this well ever. I have been to 7 salons in 5 years...trying to give everyone a chance. No more.

The prices are very reasonable compared to other places that cut/style hair but the quality is so…read moremuch higher as well as the stylists are very knowledgable. Francis is the best hair stylist I have come across! He cuts hair and has no panic attacks over super long hair like many hair stylists I have come across. He is so knowledgeable and friendly making the experience of getting my hair trimmed/styled that I am never afraid I will come away with a hack-job. Tala also has many other services, most that I am unfamiliar with such as massage, waxing, hair coloring services, etc. but I have had mani/pedi there and they were comparable to the other places.

First time visiting and of course was a little nervous. It's been like 20 years since trying to do…read morea full wax and I'm a wuss. But Katie was great. She communicated the whole way through the process and kept your mind off of it as much as possible. I used a cream an hour before the wax which is supposed to help numb ya up a little. Not sure if it worked or not haha but maybe? First times always the worst and I'm going to try again next month to see if I'll wanna keep it up!

I recently visited Hello Sugar for a Male Brazilian wax, and I must say, my experience was nothing…read moreshort of exceptional. From the moment I walked in, the atmosphere was welcoming, clean, and professional. The staff was friendly and made me feel comfortable, which is essential for such a personal service. Katie was my esthetician, and she was absolutely fantastic and very easy to talk to. Her professionalism and expertise were evident from the start. She took the time to explain the process, answered all my questions, and made sure I was at ease before beginning. Her technique was precise, efficient, and surprisingly gentle, making the experience much more comfortable than anticipated. What really stood out was Katie's attention to detail and her ability to make the entire process as painless as possible. She was thorough, ensuring every area was perfectly done, and her communication throughout the session was excellent. It's clear that she has a lot of experience performing waxing on men, and her confidence and skill made all the difference. The results were exactly what I hoped for--smooth, clean, and long-lasting. I left feeling very satisfied and will definitely be returning for future appointments. I highly recommend Katie at Hello Sugar if you're considering a Male Brazilian wax. She's a true professional who can deliver top-notch service with care and precision. Thank you, Katie and Hello Sugar, for such a great experience!

I am so happy to see that this business has received 5 stars because it's well deserved!…read moreI have been seeing Lara now consistently for 6 months now for volume lash extensions and am over the moon with everything about them! Her equipment and techniques are top of the line! I've been getting lash extensions for 7 years so I'm verse in the process! I stopped seeing my last tech because I was frustrated with the results! I was going weekly which is costly for time and money and couldn't keep them full. I started looking for a new lash tech and technique And that's when I gave Lara a try! I was so blown away I have already sent 4 people to her in 6 months! If your even considering lash extensions, Lara is a MUST!!! You will be beyond happy!

Lara has been doing my lashes for years. I recently had a lash lift and tint as well as an eyebrow…read morelamination and she was great. highly recommend.

I had my eyebrows done due to having alopecia. Trista was great. She listened to my wants and…read moreneeds. She took her time and adjusted the method as we work to get the look we desired. It's been 8 days since I had had them done.

If you've been sitting on the idea to finally pull the trigger and get permanent eyebrows, call her…read moretoday! This was the best decision I've made. 50 years old and my brows have thinned so much but I don't have the daily patience to draw them in. Trista was so wonderful to work with. Consultation to go over your questions and talk about options. Meeting her in person was even better. She's got such a fantastic personality and is so knowledgeable. I love my new and improved brows so much!

Thank you so much Lauren! I just wanted to say that you are my new goddes of eyebrow tinting!…read more Even in the morning I look so beautiful and natural with these eyebrows! This make me happy every day. It changed the whole shape of my face and makes it look slimmer. Thank you so much!

Lauren is the only one I trust for my waxing needs! She does an amazing job while delivering…read moreexcellent customer service. Thank you, Lauren!

I've been going to Fadoua for about a year now and cannot get waxed by anyone else! She was the…read morefirst person to ever give me a Brazilian wax and even though I live farther away now, I make the drive to see her. I have an extremely low pain tolerance and usually struggle through waxes but Fadoua is a true professional and makes it easy for me. I'm able to hold a conversation with her through the entire appointment and she is so supportive. On top of my low pain tolerance, I have some body marks in the area we wax and she has never had any issues and is able to work around them as well as help with my ingrown hairs I'm very susceptible to. I cannot recommend her enough for anyone thinking about getting waxed for the first time or if you're a seasoned veteran at it! I simply won't go to anyone else We leave for Europe on Wednesday and after my appointment today, I feel completely ready to go!

O M G!!! It's been a few years since I've gotten Brazilian done...Missy was 10/10. She made me feel…read moreso comfortable:) We had lots of laughs and giggles. There was no awkward moment at all. Most importantly, I'm SILKY SMOOTH!!! Thank you! lets talk about Kayla. lol She was great at communicating about getting me setup with the Best (MISSY) lol. She was so kind she listened to my concerns since it had been sometime since I had my last Brazilian. Thank you Kayla!!

I used to be a huge fan of this location but when Tiffany left everything dealing with customer…read moreservice and professionalism went downhill very quickly. I have attempted to cancel my membership on three separate occasions and the manager Holly Anne and an associate by the name of Angelique have been incredibly unhelpful and rude during the process which should be as simple as an email. Angelique screens calls for the manager Holly Anne. Holly Anne refuses to return calls, emails or process cancellations even though she has received the necessary documents multiple times over a four week span. 0/10 would NOT recommend!

It amazes me how we all lived without TEXTING ONLY communication…read more The Denver office doesn't believe in: A. Answering the phone B. Calling a customer when it was requested from the customer PATHETIC EXPERIENCE...and they could have had a MONTHLY customer if only someone could pick up the phone and make a call. What is sadder yet is that the OWNER Carrie Shyra does NOT CARE. I reached out to her as a COURTESY to let her know how I was mistreated. Without even asking what happened, she dismissed me like yesterday's news GOOD LUCK CARRIE GROWING YOUR BUSINESS WITH LACKLUSTER MANAGEMENT!