After thinking I was done with this place, they persisted on sending me more emails asking for…read more"feedback" on yelp. What part of return my money for services not provided and remove me from your list do you not understand? I responded to the excessive marketing, and booked an introductory botox session in the summer if 2025. Big mistake. Excessive texts, warning me of being charged $50 if I miss my appointment in EIGhT WEEKS. Stop. I had it in my calendar. Send a reminder a few days before. Do not start bombarding people two months before! When I called to discuss the pricing and the guerrilla messaging, I was met with confusion, disconnect and overall poor communication skills. I was given the run around ad nauseam. Other competitors in the same area had better initial prices, and my inquiry was logical. Just answer the question- do you price match? Otherwise, I will take my business elsewhere. Inflexibility at the onset is not a good sign. I cannot even remember all the minutiae and circular conversations I had with inept employees, who basically seem to rely on AI to do their job for them. Zero follow through. The proverbial "final straw" was a "dropped" phone call. In fact, the "provider" I had been calmly and methodically speaking with two minutes before was "busy." She never called back. Drama weeks BEFORE my appointment just because I asked a question and also asked that they stop their incessant texts and emails with conflicting information. More drama trying to get a refund. I never stepped foot in this place. If it was stressful booking and asking a question, I cannot imagine being in that actual office. Clearly, poor management and inept employees who do not listen, read or follow through. These are not the kind of people I want injecting a toxin into my face! So, you got your "feedback." Hopefully, you will learn a lesson to cease your incessant blanket emails and hire actual humans who reach out, answer and return calls and authentically communicate.

Fantastic group of people work here. They are always kind, and on time which as a very busy person,…read moreI appreciate immensely. I always get exactly what I ask for and am in and out. 10/10 highly recommend!

I came here two years ago at 28, and while I was satisfied at first, (even referred my cousin) now…read morethat I have more experience with Botox and fillers, I realize I was severely overtreated. Erin injected me with 62 units of Botox without a clear explanation. Just a drawing on a board. As a first-timer, I trusted her, but now I see how easily new clients can be taken advantage of here. It's sad when a business takes advantage of trusting, young women. Be extremely cautious if you're new.

Very responsive and easy to schedule. Quality of facials and Botox treatment is excellent.read more

My wife and I have been visiting ZA for years. From facials, peels, micro needling, and cold…read moresculpting, we've always had such an amazing experience. Recently I have had some minor pesky skin tags removed and what I've enjoyed most about my experience is the pre and post work consultations. They are very thorough in their explanation about how the work will be performed and how to best care for yourself after. Their office is clean, bright, and inviting. Easy to get to and just a minute off of I-10. I also appreciate the privacy of their new office space instead of having to walk though some retail areas and parking is always easy. Tina and Jasmine are absolutely wonderful and we do love supporting local businesses.

I have had an amazing experience every time I have visited Zarersky Aesthetics. Tina and Jasmine…read moreare incredibly welcoming, friendly, knowledgeable and make you feel at ease when you walk in through those doors. I have received Micro-needling Treatmeant, Chemical Face Peel and Laser Hair removal. In Each session they have always answered all my question and go beyond to message me after each treatment to ensure all is well. If you are looking for someone you can trust with your personal aesthetics then this is your place to go.

Set up a consultation with mirror mirror, since I had used this company once before for A cosmetic…read moreprocedure. So I felt comfortable with the company. Unfortunately had to cancel my consultation {due to work obligations}, that I booked yesterday when I stopped inside. So tell me how am I suppose to give your company a 24 hr notice before I cancel a consultation I only made less than 24 hr ago? Also when I ask for your name it's not professional to hang up on the customer young sir. Unprofessional and negligence, get it together.

I cannot say enough kind things about Mirror Mirror. Sharon Steele-Tran is hands-down one of the…read moreBEST licensed aestheticians in Houston. I constantly get compliments about the healthy glow from my facial skin. She is truly a gift for anyone who is looking for an experienced, kind, professional, and results-oriented expert. Also, Alan Henrichson, the spa supervisor, is one of the most organized and caring spa supervisors around. I am so glad that I discovered MIrror Mirror! Give them a try -- totally worth it!

Absolutely wonderful staff and very professional. The staff is super friendly and really seem to…read moregenuinely cared about me and my goals. I met with Sinem to discuss my skin care goals and came up with a series of treatments. Kimberly did my first ever skin laser resurfacing treatment a few weeks ago and did a fantastic job! She is very professional and kept in constant contact with me after treatment to ensure I was healing well and without issue. This is the beginning of my Total You journey and I am excited about the transformation that is taking place. Kimberly their Creative and Business Dev. Director has been there for me every step of the way and has been very helpful. Give them a try. I will update with my progress...

I called to book a consultation, and while I understand that for the staff this may be a routine…read morecall, for patients like me it's often a big and deeply personal decision--sometimes involving significant expenses and permanent changes to one's face or body. I was hoping for a warm, welcoming experience that made me feel safe and confident in my choice. Unfortunately, after sharing my information, I didn't feel reassured or encouraged; instead, I felt like I was bothering the person on the phone. This left me uneasy enough that I immediately called back to cancel my consult. When I did, I was told I couldn't receive a refund, and the person I spoke to was curt and sounded annoyed that I called back at all. This review is not a reflection on the doctor, whom I never met. However, first impressions matter--especially in this field--and I did not feel comfortable or cared for from the very first interaction. As a result, I have no interest in moving forward with this practice.

I've debated for a year on whether or not to make this review. The reason being I was conflicted,…read morebecause the doctor and the staff at this location was incredibly nice to me. I never felt uncomfortable at this location. However, now that my mental health has been declining due to this, I feel the need to speak up. I went to this establishment for a "Neck-Tite" procedure in January 2023. The procedure was supposed to be chin liposuction with a series is a skin tightening treatments. The first photo is before any procedures. After my initial treatment, neither I nor Dr. Roth were happy with the results. He offered to do the procedure a second time. The second and third photo is what I look like today more than a year after the procedures and after $8000 were spent . I came in for my chin, but in the end, all of my buccal fat was removed, which is something I have never wanted. So much so that for the first time of my life, I have heavy jowls and I'm in my 30s. I hate looking in the mirror and wish I had never done anything. All I wanted was to get rid of my double chin and now I'm left with so much loose skin and no baby fat on my face that I look 20 years older than I am. I feel botched. I regret coming here everyday.

Had appointment for over a month however they did not check insurance until the day of and Medicare…read morewas down, so I was forced to pay cash for appointment. Not organized.

Yo could let customers talk before cutting them off on the phone and stop talking over people. I…read morereceived a call from you saying you couldn't verify my insurance because my insurance company has a different name on the policy. I have one name and one name only on my insurance card. I have had no problems with any other facility verifying my benefits either my insurance company. You took my information over the phone and don't have a copy of my card to refer to. Was trying to ask if I could send you a copy of my card in case you have the wrong name in your system or in case you made a mistake in giving my name to the insurance company. Instead you were rude and insisted that I call my insurance company to get this straightened out. It would be different if you were looking at my card and looking at the information submitted to Cigna and it matched but again, you don't hand my card and are so sure that the mistake couldn't possibly be on your end because no one there would ever make a mistake that you won't even let me help you verify that by sending my card. Taking my business elsewhere to a place who knows how to talk to people right.

After researching what to do about my sun damaged, red, pigmented face I landed on an IPL facial…read moreand found Artavi online knowing I wanted go to a doctor for this type of procedure (first time laser to my body anywhere!) Booked with Dr. Desai, even for the extra charge for those initials behind her name, it was well worth it! She was great, explained everything little thing and how it worked. Im a science nerd, so appreciated this. She also talked through the whole procedure without sugar coating anything.... because, it definitely didn't feel like a relaxing spa treatment. While the pain was SO worth it, it was a different kind of hurt. Best way to describe it is the rubber band analogy but also, it was HOT, like you're under a heat lamp just on that area....however the biggest annoyance to me was the light itself, it was bright (even under goggles and closed eyes) and 'shocking' so i would flinch every time that light would flash and that caused the chain reaction of rubber band pain-heat-relief-repeat. The cooling gel beforehand helped i guess, but once its done the pain is done and it starts to just feel like a sunburn. My recovery took longer than expected but look at all that pigment coming to the surface in pic 2! Was pretty cool watching it all flake off. Fully recovered 7 days later. Sunscreen 3xday everyday during week after. Couldn't be happier with results, will certainly go back for 1-2 more as recommended. Thanks Dr. Desai! Office was nice, pricing on high end but they are in the center of the Heights and its posted on website, cant wait to try other procedures there!

If I were you, I would stay away. She is as expensive as a plastic surgeon or dermatologist, so go…read moreto them. I am not unreasonable; I understand the risk of under-eye filler and that this can happen. But it's the way the situation was handled that bothers me. She pushed a product that she knew wouldn't help fix her own mistake, gaslighted me, and gave me the runaround. Is this someone you want to do your injections with? I have been a member of their monthly club for over a year, and I've noticed several unprofessional events here and there. The last straw was when I got under-eye filler. I started to bruise immediately, and Dr. Desai blamed the bruising on my body(gas lighting); some of it was from me bruising easily, but most of it was from her messing up during the injection, which led to a black eye. She pushed a $50 topical product on me, knowing that wouldn't do a thing to help the black eye. Please see the first photo below. I had a black eye for two months after the injection that has still not entirely gone away; when I sent an email, including the second photo below, to the office, they invited me to come back in. When I entered the office, they did not have me sign legal documents; I went straight back into the exam rooms, where they took more photos. Dr. Desai came into the room to tell me that she could do nothing. SO WHY HAVE ME COME BACK IN AND WASTE MY TIME? After all, I sent a photo in my original email. That is what I asked her. She responded that she couldn't tell what was happening from the photo in my email(as she zoomed into a picture of my face that her staff JUST TOOK ). At this point, I felt she was insulting my intelligence, if I am honest. She knew she wouldn't do anything before inviting me in. Otherwise, I would have signed legal documents before entering the exam room. As a business owner myself, she should have just been HONEST and given me a choice after reviewing my email, for example, "It looks like XYZ is happening, which I cannot fix, but I would be happy for you to come in, and I can take a closer look," instead of wasting more of my time. I asked for a refund for the under-eye filler for living with a black eye for two months and being given the runaround. She declined. I am not unreasonable; I understand the risk of under-eye filler and that this can happen. But it's the way the situation was handled that bothers me. She pushed a product that she knew wouldn't help fix her own mistake, gaslighted me, and gave me the runaround. Is this someone you want to do your injections with? For privacy reasons, this isn't my real name, but I didn't feel comfortable sharing an honest review and real photos under my own name for privacy reasons.