Late November and my heat pump failed. Called this company and got a representative who offered me…read moresales or service, with no guidance at all. I explained the urgent nature, but she didn't budge. I asked for service, only to be told the soonest would be next week. No concern about safety, no offer of urgent or on call help. Just an appointment in a week. The next two companies I called (Royal and Olmsted Heating) got me on their same day service list. Save your time. CALL SOMEONE ELSE.

Had my furniture inspected and serviced today by Gary. Fantastic service. Gary is a USMC veteran…read moreand we spent some time talking about our time in the military. Thoroughly inspected everything, cleaned what needed cleaned, and I have a clean bill of health for the winter. $89 total! Great value from a great company!

Sal was extremely professional in sending out their repair person. However, the person who came…read morewas very unfriendly. When I asked him to wear a mask, he refused. When I asked him to check if there was a leak of gas from my furnace, he said everything is in good working condition and there are multiple safety measures to prevent any leak. But when I asked how to be sure there is no leak, he said that is a second step to measure with a meter and it will cost another $89. In any event, I didn't find him to be friendly and helpful to rule out my initial complaint. I did not opt for the second step. No second step for diagnosis was informed by Sal earlier. That said, I guess I must give the business a 5-star rating based on the professional scheduling and followup of the appointment. "One swallow doesn't make a summer' or "one bad day" is not a true reflection of the company. I am changing my rating at Sal's text request personally. It's only changed because I can understand Sal's concern as a businessman. He offered me free service in return but I declined it again. He got me wrong completely. My changed rating is only for the professionalism shown by the reception desk and their follow-up. It is not for the changed picture Ron gave that I asked if Ron wanted me to wear a mask. Who would ask that in one's own house? I was wearing my mask thoughout the encounter. As a 65+ year-old, I must be cautious. I don't need a service person's permission to wear a mask inside my house. Unbelievable. But I thought I must clarify to Sal's reply. Thanks Sal for your prompt response. But, isn't that a courteous way to ask ? - "You might want to wear a mask". He saw I was wearing one and he was entering my residence. Yes, I could have insisted but I think that is rude. Secondly, my complaint was "gas leak" and hence, the request to send someone from your company. I am not disputing any diagnosis. I just placed it before you, so it doesn't happen again.. I don't want any money back either. Service was rendered and I accept your company's policy. However, I thank the reception desk for immediately scheduling the appointment the same day. It was highly professional, including the update they followed up with. I commend you for that. Anyways, thanks for your immediate response. Much appreciated

No wonder this place has so many 1 star reviews! They go to a home owned by a US Marine with 6…read morekids, and try to screw him out of $2,000??? What kind of business does that? Where is Empathy today? All he needed was a $160 fan which they were charging $1200 for, plus labor. Shame on this business. I know they need to make a living, but jeez, this is over the top. And with the $200 call out charge for absolutely no help at all, he got screwed.

Justin was early to appointment, clear about the estimate and the issues. he finished in less than…read more3 hours and both bathrooms have working showers again! he also spotted a dangerous situation in the basement and assisted in identifying remedies.

Very expensive. The man that came was friendly enough but every 20 minutes as the price increases…read morehe had me resign job order. It was strange but he fixed my air cond And gave me good Advice Some Am Thankful

The best of the best. I had new furnace and air conditioner installed. The best price of 4 quotes…read more Owner was great. Quality work, I would recommend 100%.

Our family cannot recommend Kuna Heating and Air Conditioning enough! We've had issues with our…read moretankless water heater and after spending thousands of dollars on other companies that have never solved our problem, Mr. Kuna came in and resolved our issue in no time with the best customer service we have ever had with these kind of repairs (and at an excellent cost as well). He fixed a mistake that was present since our house was built, and we had no clue about it until he came and resolved our worries (as well as servicing our AC). Mr. Kuna is prompt, kind, extremely professional, and detail oriented with everything he does. We are so pleased with his services and will never turn to anyone else again. You cannot go wrong with contacting Mr. Kuna for your needs -- there truly is no better option in the area. Thank you so much!

Mark was great , had an issue with new furnace and spent his own time finding and remedying what…read moreturned put to be gas line issue. Integrity, know how,and responsibility sums up my experiences with Kuna and Mark. He is outstanding, fair and reliable. Something hard to find these days.

This company is top notch. Look no further and call them. They are professional, knowledgable, and…read moreclean. You Will be glad you reached out to them! Every time I have used Them it has been an excellent experience!!!

Portman staff was extremely nice and responsive and respectful. They sent a tech out same day and…read morefixed a major problem in less than a hour! Highly recommend!! Great service.

Gabe is always great. recommend highly for any plumbing needs. Efficient and great for diagnosing…read moreprobl

Everything when amazing, estimate great !!!! service excellent great value beat everybody!!! Took…read moretheir time and did it right! Replace all lines boxes and service man laid down cover over carpet!!! Amazing company!!!!! Best in the area