Blain Watts was prepared, on time, and the Jeep I ended up buying was waiting for me out front when…read moreI arrived for the test drive. I called ahead to let him know what I was coming in for and it went smoothly, as it should when a customer calls ahead to organize a test drive. It's a very friendly environment and two huge and impressively clean dogs hang out in the shop, which is nice.

I was having an intermittent problem of the truck not starting…read more After months of trying to figure out the problem, I talked to the service department at Watts. They had some ideas and knew where to focus. They found the problem in a short time, replaced the faulty module at a cost that's was a fraction the cost I was expecting ! Thank you, Great job Dustin !!!

The people at the Springville Tunex have been there to cover my automotive needs for many years…read more Their customer care is always friendly and professional. I find that their prices are right on line with other places in Utah county. It's very nice to have access to a mechanic I can trust.

I appreciate that they do the work I ask and do it well. They don't try and upsell. Great customer…read moreservice!

I literally cannot express how grateful I am for the owner of this shop!! He's SO honest and takes…read moreincredible care of his customers! He treats people like family. I've been to auto shops all across the country and nothing compares to the service this shop provides. Most auto shops take advantage of you but Bradford Auto tells you straight up what is needed and necessary and doesn't have any surprise costs. I'd give 10 stars if I could!!!!

A POOR COLLEGE STUDENT GETS SWINDLED BY BRADFORD AUTO…read more A Brief History of My Experience with Bradford Auto 1. He tried to charge me 66% more than I was originally quoted 2. They held my car for a whole month 3. The transmission still grinds in first gear even though they rebuilt it 4. My battery was stolen from their garage by an employee 5. They slapped a new clutch in without asking me if I wanted/needed it 6. They chipped my windshield and refused to compensate me or replace it 7. I was still charged over $2000 despite all of this I was driving home from a family reunion in July when my transmission on my 2007 Toyota Corolla went out. I knew that a transmission was not going to be cheap so I called all around Provo valley to get quotes. Most places said about $2000 not including labor so when Bradford Auto told me $1500, I figured that was the best I could find. I took my car into Bradford Auto and they said they would look at it and see if they should rebuild the transmission or just replace it. Bradford called me a couple days later after looking at the transmission and told me that they would rebuild it and that that would save me some money (lies). However they said they needed parts and that I would have to wait. I figured a week, maybe two at most and I said that was fine. It ended up being over a month. I called weekly to see what was happening and was told that they got sent the wrong parts. I waited all the way to the end of August and finally got a call that said the car was ready for pickup. I asked how much I would have to pay and was told $2500. Now if you just do some quick and easy math you can see that Bradford was asking $1000 more than he originally quoted me. That is of the original price he quoted me. I could understand $1700 or even $1800 with labor and parts but a full 66% more was ridiculous. I pointed out that he told me $1500 and he said that he wrote down $2000 as the quote and that with labor and parts it would bring it up to $2500. That was not what he told me originally. Then he said he would cut me some slack on labor and only charge me $2000, still more than I estimated based on the quote I was given. He then told me they replaced the clutch as well because it was on warranty and that I was getting a deal. However there was nothing wrong with the clutch, just the transmission. I did not request, nor was I given the opportunity to deny the clutch being replaced. Now, since we talked about the quote over phone and I did not get it written down originally I could not debate much on original pricing and what he now claimed I owed him. I at least talked him down to $2000 which was more than I expected but better than $2500. I resigned myself to this and headed in to pick up my car. When I arrived I was told that it would be $145 extra for tax, fine, and that they threw in a free battery too, which again I didn't ask for. He said they threw in the free battery because one of his employees walked out with mine.......what? Don't worry it gets better. I paid the man and left hoping it was over. It was not. The first gear was grinding randomly. I also noticed that my windshield had new chips in it. So I brought it back into Bradford and pointed these things out. I even showed the transmission guy how the car grinded in first. They said they would check out the noise and let me know. When I asked about the new cracks in the windshield Bradford told me I was just "assuming" it was them. He told me he would give me a new windshield at cost but that it was not their fault. Oh and they gave my car back and it still grinds in first gear randomly. They said stuff is just settling......what? So what did we learn? BRADFORD AUTO IS A SCAM. They quote you low, get you in there, work on things without asking, and then charge you way more than they quoted. Tip: Make sure you get the original quote in writing or recorded so that what happened to me won't happen to you. DON'T GO TO BRADFORD

I am extremely disappointed with the service I received from Doug Smith Kia…read more On June 15, I brought my 2023 Kia EV6 to the dealership for two warranty concerns: two pieces of exterior trim were falling off, and my over-the-air navigation updates were not working. I was told the trim parts would be ordered, a USB drive would be obtained for the navigation update, and someone would call me when everything was ready. Six weeks passed, and I never received a single phone call. I then called the dealership myself and left three separate messages, none of which were ever returned. While I was away on a trip, my car was parked in an airport parking garage. When I returned, the left rear camera had fallen back into the bumper. I took it to Doug Smith Kia expecting a warranty evaluation. The technician's own inspection video states that the camera bracket had separated from the bumper. However, I was then told by the service parts manager that the bracket had been "tampered with" and was therefore not covered under warranty. No convincing evidence was provided to support that claim, yet I was charged nearly $600 for the repair. To make matters worse, the original reason I brought the vehicle in still hasn't been resolved. The dealership was unable to complete the navigation update, even using their own equipment. So after multiple visits, weeks of waiting, ignored phone calls, and nearly $600 out of pocket, I still have a navigation system that doesn't function properly. The most frustrating part of this experience wasn't just the cost--it was the complete lack of communication and accountability. Promises to call were never kept. Messages were never returned. Warranty concerns were dismissed without a satisfactory explanation. I expected far better service from a Kia dealership. I chose Kia because I believed I was buying a quality vehicle backed by quality service. Unfortunately, this experience has seriously damaged my confidence in both Doug Smith Kia and the Kia brand.

Go here for your next car! They had the perfect vehicle at the right price, with outstanding sales…read moreand customer service. Javier is an excellent sales person; knowledgeable, personable, and he followed up with me after the sale as well. He and the sales manager went the extra mile to put the deal together for me and then make sure I had everything I needed and wanted. 100% would recommend to everyone. The car had been fully repaired, serviced, and inspected before they put it out for sale, and they happily provided all records to me. After slogging through dozens of shady dealerships and terrible cars, I found Doug Smith KIA was impressive, professional, and so refreshing to work with.

Amazing service! We came with a problem that they solved super fast and incredibly cheaply! I…read moreheartily recommend

Doug knows what he's talking about and is honest...what more could you ask for? He's helpful and is…read morein no way trying to rip anyone off.

My front windshield had a sizable rock chip and the guys here were knowledgeable and honest. They…read morecould've tried to convince me to replace my whole windshield, but opted for a quicker and cheaper alternative first before resorting to that. It's since been a month since my patch up with them and everything seems to be holding on well. Would highly recommend their services and expertise.

This place is amazing looking for high-quality service and best price in town you'll save $100 A…read moretouch of quality and service thank you. This place is a 10 stars and will not go wrong coming to A touch of air glass and trim. Be back for all my auto glass needs Simon

Probably one of the worst experiences and vehicle purchase ever made. I was working with James…read moreBrusnahan and agreed to buy a 2021 Ram 2500 from Ohio based on dealer description and photos. When I arrived at Labrum Ford and test drove the truck the check engine light was on and had to be reset. All four tires were dry rotted. I agreed to a price based on everything being in good order. They would not negotiate on price as I had to drive 2000 miles back to Ohio and had to buy new tires. Halfway home in the morning the truck was dead. I had to buy a new battery ($420). Once home the truck was dead again (parasitic draw somewhere). This stealership KNEW there was an electrical problem and sold it to me without disclosing or fixing the issue. I now have to take it in to a repuatable dealership and pay out of pocket to have it repaired. Very dishonest and unethical dealership. I would advise to stay away from this dealership.

Did a large repair on a Ford raptor. Ended up stranded on the Idaho border and had to tow into an…read moreIdaho dealer that said the repair was completely botched by labrum Ford. I posted a negative review six years ago on their service department and an employee and their service manager disclosed on Google as simply ME as the name. Posted a one star review with no comments as retaliation, even though he has never done business with my business. Six years later that still exist on Google. Do not do business with this company. If they botch your repair and you post a negative review, they will retaliate against all of your businesses anywhere on the planet Earth, very dishonest people. !!

This is my second time purchasing a vehicle through berge auto! They have been the best and easiest…read morecar dealer to work with! I have sent my sister and couple friends over to them in the past year and we have all ended up with vehicles from them. Steph is wonderful at making sure she gets you into the car you want and has made loyal customers in my family for life!

We drove from Ogden to look at a car and do not regret it. Steph took amazing care of us and was…read morevery nice. They gave us a very fair trade in value for our previous car and we're straight up every step of the way. We felt that they treated us like we had bought 10 cars previously from them. We would recommend them 10/10. We will definitely be back when we are ready for a new vehicle. Thank you Berge Auto!