Undertrained staff and apathetic management. After waiting in line for a very long time to claim our tickets and fill out waivers I asked the young lady at the front about changing the our reservation and removing some tickets for some ages and adding others. She seemed incredibly confused and panicked by the request. After a while of messing around by her computer she told me that she is new and apologized for the inconvenience and the wait. I asked why management let her work by herself if she's inexperienced and she laughed and said she didn't know. After a long while of messing around and help from another employee we finally got the tickets we needed as well as the required socks. The actual park was fun and interesting with lots of obstacles and courses, and the party I was with seemed to enjoy their time. However when we got our food it was also a complete mess. Same situation. Untrained staff very quick to throw management under the bus. It seems they hire mostly teenagers, but maybe it was just the day we went. I hope management trains their staff more, because if they did this would have been a very fun night out. Staff was nice either way. Fun park just ran in strange ways. read more

We took the kiddos for a birthday. It's a reasonably priced place, but it's not that big. Our boys are nine. They ran around and enjoyed the park, but I noticed they started getting bored soon after. I noticed the teenagers stayed on the basketball court. Technically, outside food isn't allowed. However, the agent did let me bring in a small Gatorade. Overall, it's a great place for small birthday parties or burning the kids out on a random Saturday. I just wish there were more variety. read more

Amazing staff, facilities, and food. HIGHLY recommend for any family! Parties are fun for families, but even dropping in for 30 minutes is perfect with our kids. read more

Amazing place! It's so clean,there is many places to play, and there is an amazing employee named Bri ! She is so nice,pretty, and did I mention..amazing employee! Other than her all the employees are amazing and nice,love this place! read more

Sky Zone Trampoline Park - Trampoline Parks Near Me - Elmhurst, Illinois

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It was fun watching the kids run around safe, food was good!. Would come back one day. read more

Half the area was closed for renovation, kids got bored within a few minutes. Nobody at the front desk informed us about the renovation. We will not be returning to this location. read more

Jump into fun and fitness at Sky Zone! Whether you're looking to unleash your inner ninja, have a blast with friends, or burn some serious calories, Sky Zone has it all!!!! read more

I'll give you the short version: Older crowd of kids (came from 6-9pm), crappy, expensive food (expected this) but what I really disliked is how dirty this place is. I brought my computer and could not find an outlet anywhere near the areas where parents would sit. I had to go to the top floor and unlug one of the massage chairs. Seriously? This place was not well designed with the needs of their customers in mind. If I were you, I'd take a hard pass on this place. There's better out there. read more

Nice variety for all age kids . Must try place for kids of all abilities and ages / sizes .

Such a fun place to take the kids. So many different trampolines and activities for the kids. Great food and snacks at the cafe and the staff here is super nice and helpful. It's also a great deal to throw a kids party in here. Great package prices for private parties which include food. Also they do a glow party on Friday nights where the turn down the lights and Jump with a black lights.. totally recommend and definitely will be back! read more

My brother in law and sister love bringing the kids here specially when it's too cold outside. Pros: - a variety of things to do for all ages - to regulate time for each jumper they provided a stick on badge - they have trampolines dedicated for private parties - food is available to purchase - I saw a staff member constantly trying to keep the place clean which is a big plus for me - they have a toddler dodge ball court Cons: - there's no dedicated area for younger kids so some of the older kids tend to hog some areas - that's said, safety is an issue as some of the older kids are a little bit more excited than the younger kids. - selection of food is limited but I totally understand. Easier to manage - not enough toddler courts - not all kids comply. If they're more than 40" they should not be in the toddlers zone or court. Suggestion to management: have a staff on each court to ensure safety of all kids. Definitely a good place for the kids and parents can sit relax and walk around or choose to jumps w the kids. Good way to exercise, release stress and keep moving. Good motivation for the kids to stay healthy. When they get home a nice warm shower and good nap is AWAYS good for everyone. read more

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We had our daughter's birthday party here a few years back and it was great! Prices are definitely higher than other places (we paid almost $1,000 total) but I think it's worth it for the overall experience. In our package we had adults and kids jumping and were told we'd have an extra 30 minutes in the party room. I remember asking on the phone and was told yes, since we only got 30 minutes in there total. At the end, they counted the 30 minutes when guests arrives and kept their stuff in the room towards the 30 minutes instead of giving us party time, which was unfair, but we were having a great time so we literally zoomed through food and cake time. We had a large party and it was a little fast paced but ended up being okay. The party planners were nice but I ended up serving the cake and pizza myself. They were great with moving everyone's coat from downstairs to the party room and spreading out our the balloons we brought to decorate the room. Overall, I would recommend this place. We've been back a few times since and have had a great experience. read more

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This is a great place to get your kids tired and yourself lol. Came here with my daughter and she had so much fun. They have different areas like basketball, volleyball, foam pit, regular jumping and a toddler zone. They have set prices for 60, 90 or 120 minutes per person and they do have socks that you have to buy but can reuse for another time. I will say if parents decide to jump with there kids it's a great form of exercise lol. Honestly it's a lot if fun and would recommend for anyone to try and do. read more

They didn't let my buy a drink even though I was in line for a long period, so now I have to be dehydrated for a whole hour in hot weather and bus full of people. It's not like they get paid a lot, I have the money; just give me my damn drink. I wasn't disturbing anyone or breaking the rules or being obnoxious, I was sitting in line talking to my friend and then they say that they can't serve us anymore even thought I can clearly see they have more than enough materials for everyone. Funny because the people right in front of us got their food and drinks and we didn't get anything. This is some bullshit. I am never coming to this same place again. read more

Best trampoline park in Chicago All staff are respectful and I really enjoy coming here. read more

My boys LOVED coming here. We bought the 90 minute jumping session and ended up adding time because they were having such a blast. The general jumping areas were fun but my boys were addicted to playing jumping dodgeball. We left drenched in sweat and smiling. Tips: 1. Sign up online to make sure you can get your jumping time. If they're full, they're full. 2. There are required socks. It's a one time purchase. Don't forget them if you already own a pair. 3. Bring water. You can leave your water bottle with your shoes and not pay $$$ for drinks. 4. There is a glow night for teens/adults. Looks amazing! read more

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Today was suppose to be My Relax Sunday. But I forgot that I had RSVP to attend a family member surprise birthday party. I couldn't be mean and not attend an 11year old Big Day. RIGHT??? So, I stop being a grump and prepared myself for this kids party. I live on the NorthWest Side of Chicago and the GPS stated that it would take me a 30 minute rode to Elmhurst. Cool. The traffic was fair for a Sunday Afternoon. I had no problem making the party on time to say Surprise to the birthday boy!!!! To my surprise this place wasn't too packed. It was just right for my mood. I love the kids but sometimes your mind must be clear of the yelling and running. I really enjoyed myself. I'm happy that I got myself a mini work out. It was enjoyable jist to see the kids happy and having a blast. The place is a nice size and the staff were very helpful and friendly. My only complaint was standing at the concession for a long time. They had only one employee behind the counter taking orders. He moved like a turtle. It took him every bit of 15 minutes just to serve one customer a slurpee and pretzel with cheese. Geese.... Not sure if he was nervous seeing alot of hungry people in line Please get more help behind these food stands. Overrall it is a great place and fun place to hang out with family or friends. read more

Sky Zone Trampoline Park - Trampoline Parks Near Me - Elmhurst, Illinois

Great place to host a birthday party. Everyone had fun even adults. Our host was great, however, at times needed help to bring up the food and water. Jumpers get very thirsty and they don't provide enough iced water for the thirsty jumpers. read more

My two year old had an awesome time here! We reserved a time and came early to fill out forms and get settled in. Happy to see covid precautions in place throughout the entire place. Everything is clean and easy to navigate. I jokingly told my husband this place is a parental dream because everything is padded so your kid won't get hurt. The only thing my kid wasn't into was the pit section, but I think she was too young for it. Their staff was super friendly and even told us about the toddler hours they have. Will be back for more jumping! Of note, bring some quarters for the lockers to put your stuff in. You have to use their socks so just buy a pair and the next time bring them back so you won't have to pay again. read more

Me and my sister would circle around the earth to get to this place. This place is awesome! They try to keep their place as safe as possible. Employees are on track. But things at the place cost expensive. read more

Worst place it smelt horrible and so many rules you couldn't do anything and I mean like anything on the trampolines and half of the place was all reserved it really wasn't a good experience read more

His place is great if you are rich. It's really expensive and I can barely afford a bag of Doritos after the $20 admission and additional sock fee. Although it's cool they are open! I will be back. read more

Sky Zone Trampoline Park - Photo Booth - Trampoline Parks Near Me - Elmhurst, Illinois

I do not like leaving reviews, but I cannot take it anymore with this SkyZone Elmhurst. If I could leave zero stars I would, but Google won't allow it. This place SUCKS. It sucks for several reason. But first off I will say The staff are friendly, and I can tell they treat each other like a family. You can tell that some of the customers must frequent the park so the employees have built a rapport with them as well. A few reasons why I would never come back to this park. 1. NO COMMUNICATION with their customers when they were in the process of an upgrade to the park. We just happen to go in one day and realize that portions of the park were closed. Then we went during the week and it was temporarily closed. There was nothing on their website stating the park was not fully functional due to a remodel. 2. They took out the volleyball court which was the #1 thing we liked to do as a family. They replaced it with a slide and a zip line attraction. It's a thrill at first but it's a 1 and done type thing. Directly in front of a slide is a warp wall. I can just imagine the injuries that will occur in the future when somebody slides off the slide and takes a dive right into the warp wall. 3. Then there's this blue carpeting that you can walk on that looks so disgusting. How do you add new attractions, but don't remodel the full facility. You can go to urban air and other trampoline parks and see when they remodel they do a full remodel if you can't afford it, don't do it. 4. This park got a remodel, but they didn't clean the park. Update your trash system. Who recycles? The recycle cans are full of garbage. He must be paying the inspectors off. This place is full of grime, dust, and dirt. 5. This park owner has no clue. Why do you keep going up on your pricing during the year. If your pockets are a little light and you wanna make additional money you should have your prices set for the first of the year. Meet with your team so you can roll out all new additions Jan 1. Icee are $5 one size only and now you have to pay $35 to get into glow on a Friday night from 8 to 10 PM, what are we really paying for? The music sucks they used to have a DJ they need to bring the ball head white guy back. Last year this owner did the same thing with party packages. Mid year he went up. As seen in other reviews, it is true, they have a bunch of young kids running this park. What do they expect them to do? They are children trying to tell other children what to do I've watched a young lady and a gentleman gets so disrespected by people who are jumpers so when I see those teenagers on their Phones and not paying attention to the people jumping I don't blame them. I take pity on them they have a job that is extremely hard and I can tell they're not 100% trained on how to do it. read more

Avoid Elmhurst SkyZone for a birthday party. We use to love this place for our kids parties but the service has become horrible.

My family loves this place!!! Been here many times. Clean, SUPER friendly, courteous, staff. Fast WiFi, Leather chairs, spacious and open layout. Kids like the food, Our Whole family always has a blast!! read more

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Drove out from the city to meet some of 4 yr old daughters friends. This place is great. $25 gets you 2 or three hours. I don't know they didn't seem to keep a real strict time structure which is nice. Bought the socks which is 100% needed. Went on a Thursday at open to 3 pm so very young crowd and they have two toddler rooms. Which is nice. Climbing walls and jump out were cool for her and her friends and seemed very clean and theatre like. I will come back for sure read more

Awesome place, good food and snacks. Kids had a phenomenal time. A great place for birthday parties is what I had going. Planning for future birthday parties again. Reasonable prices much cheaper elsewhere place when I was trying to rent for birthday parties. read more

This place used to be awesome. But now it is run down, horrible staff and over priced. Stay away. This place stinks literally. The springs are showing. The cafe is disgusting. read more

Trampolines and kids; they go together. I took my daughter and her friends. If You have the socks bring them. There is a waiver to fill out for both parents and children. Parents can jump as well (I did not). There is dodge ball, a basketball hoop, and the angled walls to bounce off off. The kids have a blast and it's fun to watch them. There are pizza, wings, Gatorade, and pop available at the snack bar. (Not a hot dog to be found?!). It is a fun afternoon for everyone. read more

Stay out of this place My daughter fell of the ramp playing and injure her hand the only thing they did was filled up a form report when i ask for a manager a 19 year old kid came saying he was ,clearly didn't know what to do After they finished the report I ask for a copy they refused to give me one They just want to cover their self for any legal reasons This place is not safe for any kid if something happens they won't do anything for you read more

I brought the four of my children here for a church party event. The three able to jump had a blast! I followed the advice of filling out their paperwork online. This allowed for a smooth check in process without a wait where we were asked their sock sizes. Good thing socks were included with the party! However, I do appreciate the universal sock situation. Mandating all children/adults to wear the same socks allows for easier uniformity and safety. Those suckers stay on pretty well, unlike normal socks. My children were all given stickers that contained their end time, but I honestly am unsure if staff keep track. Onward to the activities! I had read they separate children by age, but they didn't do that on the Sunday we visited. I was slightly concerned, as my three year old isn't as large as other visitors. However, I kept a very close eye and she left in one piece. The children loved the climbing wall called Freefall, albeit they weren't able to get all the way to the top. Being able to fall freely into the squishy blocks broke the ego fall, though! The dodgeball court was overrun with large children, so we avoided that mess. Yet, all of the other jump areas were a ton of fun for all! My eldest worked tirelessly on getting up on the ten foot WarpedWall. It took awhile, but she succeeded! The staff were very mindful of the rules and regulations, which is always appreciated. I knew it was time to leave when our "designated end time" came and a huge influx of new children entered. Fun times had by all! read more

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The place itself is pretty good, but if you sign up for a membership you might have a hard time getting them to cancel it and stop charging your credit card. It's been three months now, and they still haven't gotten the message somehow. read more

Mask policy - not monitored Online reservation and pay $1 per spot - useless they were too busy since walk-ins came. Then why reserve a spot. Had to wait 30min. Thank you to checkin person to understand and give couple dollars discount. I think they have plenty of customers and loosing one or two wouldn't be a problem. Advice- skip paying $1 per jumper to reserve just walk in. No covid here. read more

The family had fun jumping all over the place. What more can we say. Staff was good and making sure these covid bs guidelines were being followed. read more

My friends and I went here for the glow in the dark Groupon, 9-11 pm (I believe). For some reason, since the time was so late, we didn't expect there to be tons of kids and had an "adults only" jump zone in mind. We were surprised to discover that there were so many kids here in groups at that time of night ! It's ok, we can avoid the dodgeball tournaments. Even with the Groupon, you have to pay $4-5/person for the non slip socks. These were crucial to the safety so I get it. We had fun here and tried the following areas: Foam pit and rock climbing wall - the foam pit is like quicksand, but great workout! Basketball trampoline- fun to dunk They had many "arenas" and we always chose the less populated ones. This place gets packed on weekends. Foods and drinks are not that expensive IMO. They have some claw machine games too. Essentially, this is a kids paradise. There's an upstairs lounge area for adults with massage chairs lol. I would suggest an "Adults Only" evening once in awhile - I think it could be a big hit. read more

I have to say that I really like the Sky Zone over xtreme any day. There are a lot of great things to do for all ages . I read some of the reviews which I have to disagree because I have been there many times and I never had any issues as far as people not paying attention. All of the staff members are very conscientious of the environment and whats going on in their area. They rotate the kids pretty well and allow everyone to get a turn on all of the activities. They make things really simple if you never have gone there go online and fill out the waiver to make your check in a quick process. You can save your socks for future jumps. I also had my son's 6th birthday there with no issues they allowed us to decorate and bring in cupcakes, I declined the ice-cream cake because those are pretty hard to cut when you have 12 pumped up kids that want to eat and play. The staff is very accommodating we had more people show up than we anticipated so I ended up having to add some more kids and also adding another order of food so that was never an issue. I have also taken advantage of promotions that they offer via internet or from gift cards. This is a fun place I also enjoy taking part in the activities and I definitely have to try the workout class I have heard alot of great things about it. read more

Sky Zone Trampoline Park - Brain freeze - Trampoline Parks Near Me - Elmhurst, Illinois

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Great food! They have smoothies, nachos, pizzas and icees! A lot of children of all ages, and adults! Safe place to take kid for the weekend. read more

Sky Zone Trampoline Park - Food! - Trampoline Parks Near Me - Elmhurst, Illinois

5-stars for Toddler Jump! Let's face it, these kids are driving us all crazy cooped up inside in this god-awful season. My solution for the past few weekends has been to drive straight to Elmhurst (it's really not that far from the city without traffic!) for Sundays 10am-noon Toddler Jump. The scoop: *$8 per kid - includes Sky Zone socks for them (required) *2 hours *It's only kids 0-5 and their parents *Full run of the place, any trampoline you want! *Parents jump with them for free, you'll have to buy their socks though ($4/each) *Free/easy parking *There's a cafe for snacks/water. They say you can't bring your own food in but I think they sort of turn a blind eye during Toddler Jump, for what it's worth. Kids like their own snacks. The staff is all young and there is basically someone watching every area, but parents stay with the kids generally given the age groups. It's a straight up 2-hour energy burn fest, and it's JUST what we all needed. Highly recommended, and you can't beat the price point! read more

Smaller than I thought it would be and lots and lots of kids. Granddaughter went for a party. She had fun but said so many kids that you were bumping into people . When we got their at 12:10 there had to be 40 plus kids waiting in line already (they open at 12) For 8-9 years old I think it was a good time and great way to burn some energy First trampoline park I've been to so will have to compare to another closer to home read more

Sky Zone Trampoline Park - Trampoline Parks Near Me - Elmhurst, Illinois

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We had an amazing time here last night for a birthday party for a 9 year old. The closed off court provided the privacy of just our party guests, but the kids had the freedom to go to the other courts, basketball area, and foam pit. Honestly I was a bit jealous, this page is ten kinds of awesome and I would love to jump into that huge Pit of foam blocks. We did see someone jump and get stuck in the pit, and it took a few people to pull them out. Jumper beware, I guess, as you do have to sign a waiver before jumping. When the jumping time was up the party moved upstairs to a party room where there was great pizza, endless pop, and really amazing ice cream cake. I would definitely recommend a party here! read more

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