Mike came out yesterday afternoon to help me with my cell phone. I couldn't be happier with the…read moreresults.And my cat jasper really likes him too And for an animal lover like me, that means a lot. I'm going to need to replace my computer soon. And Mike will be my consult for sure.

Mike migrated two PCs for us, in our home, one of which was Windows 7 to Windows 11. I wasn't shy…read moreabout my total skepticism of his process, and Mike was reassuring within reason. He did both machines in less than a day and the transfer of programs was altogether seamless. I still am amazed at how smoothly it all went, and how my entire system copied over to the new machine with all the same context menus, file paths, and personal configurations like customized toolbars and procedures. This would have taken an eternity to do all from scratch by myself. The old components included a hard drive that failed, and Mike was able to recover and transfer the data to a new modern SSD. During another visit, Mike set up a new wireless mesh network for not just our house but our whole property. It was a massive improvement in network performance. We can even connect from our boat! Again, Mike saved us a ton of time and a lot of headaches. He did the setup and tweaking in one hour. He does not dally or pad his visits, and makes himself available for questions and followup, without ever acting impatient or put upon. His scheduler Bev is also very easy to reach and even returns calls and email messages after hours. I could have wound up with any computer tech but was completely lucky to get Mike Cole on the first try. I highly recommend Cole Computer Services and wouldn't think of hiring another company. (Mike, you are not allowed to move away!)

Needed my laptop checked for viruses and malware....long story. Called PC's Done Right, and was…read moreable to take it in immediately. It was scanned and returned to me in about 24 hours! Fast service. Received a text message listing what had been done, and a suggestion for an app for ongoing protection. The charge seemed very reasonable for today's market place. I highly recommend this small, local vendor. Pleasant to work with.

100% recommend PC's Done Right On time, friendly, through…read moreand reasonable priced for services

I had a home-built that simply would not boot. Matthew, at Rainier Computer Services found the…read moreissue very quickly and resolved it within two hours! Before I left the workshop, he booted up my system to show me the working product. I was very impressed with his professionalism, speed and quality of work. Well worth the trip to Covington.

From the owner: I.T. Services, including networking,firewall and security systems.read more

In an odd sort of way, it turned out my first choice wasn't my best choice!…read more I came across the listing and thought "OK - it's a little corny name, 'Those Tech Guys'" but honestly, if you hang around tech guys at all, you get it. I am far from a professional when it comes to IT installations, but I know enough to be dangerous. And after getting quotes to install ethernet in my 1980s circa home, one never wired for ethernet, one that just went through a significant renovation where I, in my supreme wisdom said "WiFi is great, now! Who need hardwires anymore?" was now faced with retrofitting several rooms and office with ethernet and said, this guy over here, the independent with a normal sounding company name, yeah - lets go with him! Mistake!! After schedule, and reschedule, and delays, and reschedule, we got nowhere with contractor number one. Meanwhile, Roberto and Peter at Those Tech Guys had patiently followed up several times, continued to be pleasant and professional, and AFTER I said no thank you I am going to go with someone else! So I made the dreaded call back - "So remember when I said if things change . . . " Peter was quick to jump on the phone, and walk me through things at every step. Gave me a highly competitive bid, and an install time of only a few days from when I called. They cam onsite, were clean courteous, and efficient. They played with my dog (I mean who doesn't love a bowling ball Staffy Bull Terrier mix?) and made light work of the install, and the final cost (with tip!) was even below the initial quote. This was made possible as Peter walked my home and together we found opportunities to do things more quickly, and save a few dollars along the way. In the end, I didn't choose Those Tech Guys first, but you should. No regrets here, other than I should have picked them first!

The install team, Evan and Cameron, are nice people. However, the job was subpar. Work started at 9…read morea.m. In the beginning, the team gave the impression that they were going to drop wires from the attic through soffit vents down to cameras for most of the run beside the doorbell. One of the team members had to drive back for a ladder during the job. And both finished at 5pm 16 billable hours for a 5 runs vs 6 runs and paid full price. The worst part is I was under the impression that they (during booking and pre-install) would try their best to conceal wires, but the majority of wires ended up exposed and longer than necessary. Camera down to crawl space then back up exterior wall (next to downspout) through soffit vent into attic. Vs. camera up exterior wall into attic via soffit vent. I tried contacting the team to offer to pay more to have wires rerouted to no avail. The cameras work. I'm grateful for that.

It was ok at first but every time he would bring his toddler to work and very distractive we…read moretolerated it here and there.... It seemed like he cared to get paid first and foremost... And at the end when we requested or needed his help because we were working remotely he was not there to help us it was very difficult to get that help. My boss and I worked remotely he was in a different city and I was in a different city and it was very difficult to get that help from this person... Even though we were willing to pay for the services he was basically just done... Not very professional.

Bill was the perfect expert for helping my elderly brother get his computer set up. He assessed my…read morebrother's needs and proactively created shortcuts for him so he could easily access YouTube, Gmail, etc.. which was greatly appreciated and something we would not have thought of. He also set up his TV to use easily. He was thoughtful and understanding of what was needed. He is quick, professional and very fair in his pricing. He responds quickly when contacted. You won't be disappointed having Bill help you out for any of your IT, TV, or computer help!

Bill is prompt, savvy and effective. He was a great help when I needed him. Came to my home…read moreoffice twice to fix complicated problems with my home-built system. Highly recommend him for computer support.

Guess what. I took my computer to a person that knows what they are doing. Was able to get my…read moreLenovo running by simple repairs and no need for a new battery. Not sure what this company actually did, but all I needed was my power jack port fixed....

Brought in my hp all in one desktop the other day. I didn't know any of the passwords or emails…read morelinked to it. It wouldn't reset because of security reasons. So basically it was a very expensive paperweight. I took it to the geek squad and was told it would be at least a week to reset. I dropped it off at computer citi, had it back the same day completely reset!!!! It works perfectly! I was hesitant to bring it to them, based on the poor reviews. Glad I tried them! I would definitely recommend!