Mansfield Plumbing came out to service (de-scale) our tankless water heater…read more Mike (owner/ operator) was on time, knowledgeable, effective, efficient and very personable. I will use this company the next time service is needed. Also, Mansfield's was right in the ballpark with his competitors prices, just a little bit less. There's a reason the reviews are good

Thank you 3/11/26, on this day I had a terrible Fast leaking valve under the kitchen sink. I called…read moreyou to see if you were available but because you are very good at your job and I've used you before you are very popular and unfortunately heavily scheduled. You were very sweet and recommended 2 other plumbing companies. Company J. could only make it for the next day. Company T. just finished a job and hurried over to my condo. In 35 minutes the owner and his helper took care of the problem. Next time I have plumbing issues I'll be contacting you Mansfield Plumbing first. It's nice to know that there are 2 other good quality plumber Companies for back up. Senior citizens.Ali & Carol

The dispatcher was very polite and courteous, call back when promised and the technician (Keaton)…read morewas just as polite and courteous. Best of all, he understood our problem and knew what exactly to do and did it well!

We recently replaced our water heater with a tankless one and it has been fantastic decision! No…read moremore running out of hot water! (With a household of 6 the daily use of the washing machine, bathtubs, and dishwasher had to be carefully timed and even then we sometimes had to use water that wasn't the appropriate temperature; having hot water on demand has been a lifesaver during this season of raising young children). Dirty Plumber was quick to respond to my husband's quote request and the company was transparent with pricing. I really feel we got a good value and quality work. After the work was completed, I later saw the business owner volunteering at AWANAS (apparently he's a regular who volunteers every week with the kids); this gave me further confidence that the owner must be genuine guy who's speal about how he was able to offer the best price really could be trusted. I *WILL* say that had I been the one looking at quotes (rather than my husband) the name "Dirty Plumber" would not have necessarily deterred me but the ugly cartoon mascot painting on their company truck certainly may have! I would imagine oftentimes women are the ones who arrange their schedule to let the employee in to do the work and the "plumber's crack", actively smoking while working, disheveled grumpy looking mascot painted on their van didn't exactly paint a picture of professionalism, reliability, or safety. THANKFULLY, I felt the owner and employee who arrived to do the work were professional in their interactions, overall appearance, time on task, and attention to detail (the tankless water heater is installed evenly on my garage wall and the insulation on it looks neat and tidy). If you are considering switching to a tankless water heater I highly recommend Dirty Plumber. Their price is great, they are thorough, and the quality work is evident.

Six months ago I shopped around for a plumber to replace our water heater that had been out far…read morelonger than I'd like to admit, but I was finally getting it done. The company sent out a young but very knowledgeable and adept plumber out the next day, who made quick work of removing the old tank, helping me rebuild the platform that was now ruined, and installed a new tank with new piping. I was very impressed with the speed and expertise of the job! While maybe not the cheapest company I received a quote from, it was certainly not as expensive as many of the lower-rated companies, and had the quickest turnaround to my family's hot water back on. Today (six months after the new install), the release valve popped on the water heater and we lost hot water. I shut it down and turned off the water and gas, and immediately called for help. It was 4pm (and I live in Fernley). I had taken a photo, as well, and texted it to them showing exactly what to expect. By 5:15pm, there was a plumber at my door (they made record time all the way from Reno in heavy traffic on I-80!) and they repaired the faulty valve and also repaired an exhaust pipe (from original home construction) that had started bending. All under warranty from the work they had done previously for me. Again, I was very impressed, and I am 100% completely satisfied by having chosen such a reputable plumbing company!

Ira Hansen and Sons Plumbing lied about service rendered!…read more They claimed to have shut off the water & drained our water heater. the problem? the drain broke off the water heater, & the water main was shut off an hour prior to them getting on site. we just requested a quote for replacement. they voided the invoice when called out, but if they lie about the most simple & verifiable things, imagine how much they would lie to screw you out of as much money as possible when you're not able to validate. also fyi I replaced the water heater myself in 3 hours as a complete amateur & it cost $760 instead of the $3,300 quoted. (permits & inspections costs included!)

UPDATE JUNE 27TH:…read more Sir, you know very well that's not all you did, you guys demanded payment without even assessing my sink first. I HIGHLY doubt you do that when you visit your white client's homes. I was also very welcoming and friendly to both of you. If you guys don't want to work with non-white customers, just add a sign to your business that clearly states "WHITES ONLY". ------------------------------------ ORIGINAL REVIEW: I don't even know how to address this, but here it goes: Do you guys demand payment upfront before even assessing the clogs from ALL your clients? When I opened the door, both technicians looked at me up and down and asked first if it was an apartment and told me they couldn't work here, to which I asked "why tho?" And the sir replied "because you have to let property management know, who's gonna pay?" as if thinking we weren't paying? I mean that's exactly why we called you, because WE WANTED TO PAY TO FIX OUR PROBLEM. Then after telling them that we of course were paying (hello?), before even assessing the clog, payment was demanded, and they didn't start until payment was confirmed. The other guy wouldn't even acknowledge me or respond to me when I made him a direct question. I'm not calling it racism, but it very well felt like I was being racially profiled. Yes, they fixed the problem and I'm very thankful for that, but the experience was very awkward. If you guys tell me that's your MO with ALL your clients and you ask for the payment first before even starting, I'll consider editing rating and review.

Our home warranty sent a plumber out, who I'll review separately, to diagnose and fix a basement…read morebathroom that stopped drawing. They said it was a mainline issue and we would have to find someone else. Based on Yelp reviews we called the Plumbing Doctor and had an appointment the next day. As it turns out the basement doesn't go to the mainline but goes through an ejector tank & pump up to the mainline. It took Dave about 3 minutes to diagnose the problem as a failed pump. He basically cleared the schedule the next day, had the pump replaced and we're back in business. Communicated through the whole process. Even though dealing with sewage in our basement the job was done spotlessly with a very thorough clean up. Pricing seems very reasonable though we didn't shop around. I'll give this locally owned small business a call every time and just skip my home warranty in the future. Much less headache for a reasonable price.

Wanted someone to install a faucet and repair a toilet. Henry came out and was very friendly and…read moregot it all done quickly and at a reasonable price. Not a cheap price, but a reasonable one.

My name is Francis. I'm a retiree from California where I was a plumbing contractor C36 who has an…read moreinactive State Ca. with an inactive license in 04/30/2000 when I moved to Reno. At my advanced age, I outsource my plumbing needs to Savage and Sons Plumbing. Every plumbing project which has been completed has been completed in a professional and has even exceeded industrial standards. IMHO. The plumbers have each been on time, friendly, and the invoice has always been very fair! As a matter of fact, the invoice is about the same that mine would have been. Thank you for your time. Francisv

Michael's plumbing has come through for me several times over the years at 2 different houses I've…read moreowned in Reno. They've helped me with water heater maintenance, replacement, and some other plumbing projects. I've even had Mike the owner come out and help with estimates, and I have really appreciated him working with me on different options and really explaining the options, pros, cons, and costs. I've always found them straightforward to work with, and they get the job done correctly and in the expected time.

Ran into issues with our washer after overloading it. It moved out of place so much that the drain…read morepipe in the floor ripped the drain pan out of place. Having had several great experiences with Michael's in the past, we asked them to come out. Scheduled same week. Rob was friendly and walked through how he was gonna replace and reconnect our drain pipe. Sounded good but after all was attached, our washer and dryer were further out from the wall. It looked a little awkward but thought it wouldn't be a big deal. We tried using it as is for a week before calling them back to ask if they could set it up the original way. Kevin came out to redo the drain pan. He mentioned that he discussed our situation with the previous plumber as well as the owner to prepare for the visit. He was friendly, knowledgeable about the newer builds structuring, and walked me and his assistant through how things would be set up. I appreciated the step-by-step so I could understand how it could be disassembled in the future. No extra fees for the second visit since it was a return appointment. Appreciated them coming back to adjust the set up so our washer and dryer was closer to the wall like before. Thank you!

Communicative, respectful, prompt and a pleasure to work with. They came in and replaced my kitchen…read moresink within 3 hours. Left the area cleaner than they found it. Highly recommend!

We had a few minor plumbing issues that we had been living with for a few years. My neighbor…read morerecommended CRG Plumbing. I left them a message and Garrett call me within a few hours. This was during the Thanksgiving holiday. We set up an appointment but I had to reschedule, then I had to reschedule again, and again. Garrett was extremely understanding and always pleasant. The repair visit was efficient, solved my problems and then some. We inquired about a recirculating system and Garrett discovered we had one but it wasn't working. He went back to the shop, researched the system and fixed it. I now have hot water quickly in the far side of the house. He emailed me a very reasonable bill! Here's the big surprise, he also emailed me all the documentation on the my recirculating system. Talk about going above and beyond!!! If you need a reliable, efficient and affordable Plumber, call CRG!

Gary's Plumbing was recommended to me by my excellent lawn service, Capital Lawn LLC -- reliable…read moreand honest, but that's another story -- and I couldn't have been happier with Gary's work. He arrived within the scheduled window, listened carefully, understood the problem, recommended a solution, and gave me a very reasonable estimate. He then completed the job quickly, thoroughly, and neatly, delivering a quality result for exactly the estimated price. If I have another plumbing issue, I wouldn't want to call anyone else. Definitely five stars!

I have used Gary's Plumbing several times and they are amazing. Unlike many companies, they get you…read morein quickly and when you call the office, you get a person not a machine. They are good at keeping you informed of when they will be at your house. I had them come out for a broken garbage disposal. I thought it was just clogged but they showed me how it was broken and he had the unit on hand so it was repaired quickly. Gary was professional and kind. The work cost was very reasonable and done well. I hope I don't need a plumber any time soon but if I do, I will definitely call Gary's plumbing again.