I went there yesterday and ordered a Double Cheeseburger, no ketchup, and a large order of fries,…read moreand a Diet Coke. The food came quickly but when I checked the burger, it had ketchup on it, so I took it back to the counter and they made a new burger for me. I attribute the error to the fact that they were very busy on this Saturday night, putting out a lot of orders. The burger was tasty, the fires were crisp and the Diet Coke went down easy. Bottom line is always check your food before you bite into it but it turned out all good in the end. Four stars...

I'll first start by saying I love Portillo's food - no issues there. The problem I have is with…read morethis particular location, which used to be my 'go-to' location - not anymore. For the last few months, the service level here has been getting worse and worse - forgetting food items and basically not caring about the customer. Here's my most recent problem: As I'm sure many of you are aware, if you complete the online survey from your receipt, you get emailed a code for a free large fry. I've been using these survey codes for years with no issues. Last week, I go to the Schaumburg location, place my order - with a new trainee (no problems with him - he was great), and hand him my survey code for my free fry. He didn't know what to do with the survey code so he calls over the manager (Ganzo). Ganzo proceeds to tell me that they no longer accept the survey codes and that the survey reward will appear in my Portillo's Perks app - wrong! I asked when did this new policy start and he's says 3 or 4 months ago and then walks away. I say to him as he's walking away that that's not true as I've used survey codes at other locations several times in the last 4 months and asked why am I still being emailed survey codes if you don't accept them??? He again just says it's only in the app and walks away again. I call him back a second time and showed him there is no survey rewards in my app. He angrily types something into the register and then tells the cashier to give me the fry - the cashier asks how to enter it and Ganzo says "Enter the survey code I gave him" - this all sounded to me like the manager just didn't want to honor the free fry. When I got home, I immediately completed my survey from the receipt, which clearly states: "Upon completion, you will receive a validation code via email" for a free fry. I explained in the survey what happened and requested I be contacted - and as usual, I was emailed a code for a free large fry. Sadly, a week later, I get a totally generic email from "Portillo's" that didn't even address me by name and just thanked me for contacting them - did not address any of the issues I reported or any apologies. I'll be avoiding this location from now on. I now go to the Rolling Meadows and Arlington Heights locations, which so far, have still been providing good service.

I just had the best pepper and egg sandwich!! It was so…read morefresh and cheese is included which made it so creamy!! The soup was also amazing. I will be making this place one of my go to places and try other things!! The service was quick and polite. Thank you!

What a wonderful Chicago experience in the suburbs!…read moreEverything we had was delicious and prepared well. Portions are very generous and it felt great to support a hard working family-owned business. It's a small place so you may not be able to eat there. Be prepared to enjoy this deliciousness at home or in your car!

1st time here, not my last. Great hotdog on the perfect bun. Had to eat them all cause they're so…read moredamn good,fries (fresh cut).

I love me a great hotdog joint, and was thrilled to be recommended this establishment. It's quaint…read morelittle hole in the wall that oozes that local flavor. I like that hometown feel on the inside, complete with a chalkboard menu. I ordered myself a plain dog, as picky Pete's often do . Tagging along were French fries, cheese curds and mozzarella sticks , of course. The items seemed reasonably priced and came out at a good pace. The curds were a delight and had a perfect crisp. The mozz sticks were also decent and tasted spectacular. The fries were a nice touch as well, with that classic cut and flavor working together to create a symphony in my mouth. The hotdog itself was delicious. No complaints from me at all, and my buddy enjoyed his meal as well. These are my favorite kind of places to go for lunch and Dr Dogs has hit a home run. It is absolutely worth the trip and is an A+ in my book.

OMG! Delicious! Came in 30 Minutes before closing and was a…read morelittle worried I'd get old food, that was not the case at all. The Italian Beef was fresh and full of flavor! The hand cut French fries exceeded expectations. The service was so friendly and simply outstanding overall. The place is your typical Chicago dog, burger, beef place so it's small but very clean. I will be back many times. Another customer asked how Andy came up with the name Bubby's. Cute story, but if you want to know it, ask him yourself

Was in the area for a medical appointment so I could not enjoy but the wife said I have to give…read morethem an excellent review because it was the best meatball sandwich she has ever had. Great fries, great service during the lunch rush. She stated that the owner knows what he is doing and greets everyone to make sure that they get exactly what they want. Kudos. I need to go back for myself!

Great Italian beef, keeps it simple and to the point…read more Food is ready to go so it's easy to get in and out. Add the Italian ice, fresh pressed in house.

04/04/26 - Johnnies Beef in Arlington Heights one of the TOP Beef places in Chicago. Dam where…read moreelse to you take a former Chicagoan? You go one of the top beef places in Chicagoland. I would easily rank Johnnies in the top 3 places probably number 2 in my opinion. I ordered the XL beef dipped w/giardiniera peppers. This beef was dripping w/incredible beef juice & the peppers. This isn't my first rodeo @ Johnnies Beef & it certainly will not be my last because when you find an outstanding beef it's definitely worth going back to over & over again & at time treat an out of town guest to one of the best Chicago has to offer.

This restaurant was a good find for me. I checked it out for the first time and had a good…read moreexperience. I was in the area and in the mood for burger and fries. Upon looking up Big Sammy's on Yelp, it seemed like an ideal choice. After my arrival to the restaurant, I took my time deciding (even though I was in the mood for a burger) as they have a big menu with lots a good variety to choose from. I decided to order a hamburger with lettuce, onions, tomatoes, and ketchup; a cheeseburger with lettuce, onions, tomatoes, pickles, and mustard; six mango habañero wings, and small order of French fries. My ordered was prepared fresh. The fries and the wings were hot off the fryer and the burgers were freshly char-grilled. All the food tasted good. The fries were crispy on the outside and soft on the inside, just the way I prefer. The wings were meaty and crispy with a sweet and spicy flavor. The char-grilled were cooked properly and were quite delicious. They hit the spot. My meal was exactly like how I expected. I liked this establishment for their menu variety, overall pricing, and good service. The restaurant was nice, clean, well-lit, and spacious. Check them out. I'll be back for more.

We came in for a pizza puff and a pizza puff we got…read more It's basically a deep fried hot pocket. The dough is crispy on the outside, and still soft and doughy on the inside, stuffed with a chili cheese like stuffing, but maybe it's diced up pepperoni? It's not bad. Staff was friendly, place was clean.

Billy's is such a great local spot! The burgers are amazing, the Chicago dogs are on point, and…read moreeverything is fresh and delicious. Service is friendly, the restaurant is super clean, and you can tell they really care about what they do! My husband says this place alone makes Palatine better...honestly, why not run for mayor! Moving from Chicago, we know a good dog and burger & Billy's delivers. We'll definitely be back!

One of my favorites - Cheezy Combo with sweet and hot peppers - great…read more Only real complaint is they are NOT open on the weekend.

Went here for lunch and had a very easy time ordering and getting the food. It's outdoor seating…read moreonly, so people wanting to sit inside might have to find another option. I got the Paradise Pup with everything on it (mustard, onion, pickle spear, relish, peppers) and a side of fries. The food came out reasonably quick for how busy it was and the hot dog was great and the fries were salted. This is a dive like place and is right off the road. Parking is tight and limited. This is definitely going to be a place I come back to when I'm in the area.

Delicious burgers, but outside seating only, so you might want to take it to go if it's a bit cold…read more I went here around 3:00 p.m. and there was still a very long line. This place is listed in some lists as the best burger joint in Illinois. It's really solid. And the shakes are very good, too. They do crinkly fries, in case that's your jam. I enjoyed the flavor of the burger, although I do wish there were more pickles. :-) We had to wait for a table outside, and it was a little bit chilly, but overall I felt it was worth it.

Stopped in NYE to pick up some mochinut. The staff were friendly, and while I hated that they were…read moreopen until 11 for them, I appreciated that I could stop in (since a closer location closed at 3). I got the Blue Taki, Crispy Ramen, Potato, and Original Korean Hot Dogs - I prefer the half/half over full cheese or full hot dog. Also picked up some mochinut, they're so good, and absolutely worth the price, also, the boxes are cute! I appreciated the nice tables and the bright white/fun environment, but I took mine to go. Definitely worth a stop!

As a kid, I was always curious about corn dogs but could never eat one due to dietary restrictions…read more Imagine my delight when I heard about not only a place that offers halal corn dogs, but halal *Korean style* corn dogs. We ordered a classic corn dog and a potato corn dog. For the latter, we did half & half, which meant half was cheese and the other half was hot dog. We also ordered 3 donuts. The corn dogs were delicious. I like the half & half because the cheese was nice and gooey. I didn't get to try any of the donuts because we had 3 kids with us, but my wife said they were good; she liked that they were hot and fresh, as she's had this type of donut before but it was more stale and stretchy. Gotta have them fresh, I suppose. I'd love to go back without kids so I can properly try a whole corn dog and a donut, but it felt like a unique treat. Pricing was on the higher side (in particular, for the donuts). Service was friendly. The interior was nice enough, but not very large if you plan to come with a group.

This is the best depression dog you can find! Sure, Jimmy's, Nana's, and the venerable Gene and…read moreJude's are both outstanding as well, and they are basically interchangeable for a great dog, so go to the one that you like/are closest to. Here are the things that take RRH to the top of my list: 1. Convenient drive through service. You don't need to exit your vehicle to eat there. 2. They will char your dog on the flat top grill they use for the it grilled onions for the Maxwell St. polish. 3. 4 mini supreme tamales instead of one large tamale. Same amount by weight, a lot easier to eat while on the road! 4. And the thing that really sells it for me-the hand cut fries are cooked in BEEF TALLOW! The next two are either positives or negatives, depending on your POV. I've never used these options, but: 5. They accept credit cards, albeit for a 3% surcharge 6. Ketchup is available BY REQUEST ONLY! I have a feeling you will get shamed if you have the palate of an eight year old and ask for it on you dog, and there are squirt bottles available if you eat on sit and wish to dip your fries, although they are so good plain, "red mustard" as one social media presenter calls ketchup, is not needed.

I absolutely love going to Rand Red Hots. This place is a classic 50's style Chicago restaurant. I…read morealways order a chardog with the fries on the side. A chocolate cone as a treat, and sometimes a shake. They are always super nice and fast! The food is fresh and made to order. There's lots of seating inside and outside. And, it's always sparkling clean! CharDog-This hotdog is absolutely perfect! I savor every last bite of it. It's a Vienna Beef hotdog. So, it's the real deal. It's not the traditional Chicago dog. So, don't expect that. This hotdog is juicy, smokey, and charred with a bold beef flavor. Loaded with mustard, sports peppers, relish, and onions. On a nice plush bun. I personally get it without onions. And, it's heavenly! Chocolate Cone-If you're in the mood for a creamy, dreamy, and delicious cone. Then, make sure to get this! The chocolate is nutty and bold. I love this tasty treat. It brings me so much joy! I every now and then will treat myself to this family sized cone. And, I happily finish every last lick of this. So, next time you see Rand Red Hots. Make sure to stop here! You won't regret it!