Will not honor Warranty, Mattress was over 3k. A scam. I would go elsewhere and buy off the net for…read moreless when you decide what you need. The manager thought he could ignore me. I think it is churn'um and burn'um. The staff was unprofessional, nose rings, bad attitude, talking down. Go there decide what you want and buy on net for a lot less. Use them before they use you.

Such a great experience from start to finish. Robert was very knowledgeable, and really listened to…read morewhat I needed. He helped me find the perfect mattress for my back and never made me feel rushed. I couldn't be happier with the service.

I went in, not really knowing what type of mattress I wanted. I am currently staying in the bay…read morearea, but will be moving to a new apartment in Modesto next week. Andrew, the sales rep, was incredibly informative and approachable. He made sure that I was looked after as soon as I entered the store. I ended up buying a queen size mattress there, and Andrew was very transparent about the whole process of delivery and set up.

If I could give this location 0 stars I would. Horrible customer service. Granted I came in at…read more840pm and they close at 9pm, I wanted to quickly test out one mattress I had in mind before finalizing my purchase. The sales rep was laying on one of the sample beds watching TV on her iPad and automatically told me she had worked twelve hours already and was not going to be able to help us and wasn't staying a minute past 9. I did not ask her to stay past 9, I simply wanted to test one mattress really quick and could have ordered it online. Horrible customer service. Instead of suggesting an alternative solution or handling it in a different manner, this sales rep was incredibly rude, not helpful, and disrespectful. She was Indian with short brown black hair and was extremely rude and dismissive. I will never come back to this location. It could have been handled in a different more respectful manner and she could have gotten the same message across. I will go to another location instead. Absolutely horrible . It's not like I wanted to show up at 840pm, it was the only time after working a 12 hour shift as a nurse that I had time to go try one out.

I decided to go to Mancini based on reviews and I'm glad I did! Alex was great. Very knowledgeable…read moreand helpful without being pushy. He provided product info then left me try the different mattresses without hovering. The entire experience took no more than 30 mins (I had an idea of what I wanted). Delivered the next day and the delivery team was professional and efficient. Would highly recommend for anyone looking for a new mattress.

I am very happy that I bought the mattress in Mancini's Sleepworld. The store manager Billy in…read moreBurlingame was very nice, helpful and knowledgeable. He was great. The delivery was fast and went very well. I certainly will buy again from this store. Thanks very much for all your help Billy.

Highly recommend this store! Everyone was very nice and helpful. A no pressure shopping experience…read moreand family friendly. Would definitely return here for future purchases!

Very pleased with our purchase!…read more At the store, Andrew handled our order without any high pressure sales tactics, very patient. And he gave us a good sales price, less expensive than the upcoming President's Day sale and the frame/stand was included too. We had it delivered to an out of state location a few weeks later. We were kept informed about the delivery date and time via email and text. The two delivery guys wore shoe covers(!) each time before entering the residence, this was an unexpected and welcome service touch! And they set up everything to our liking. So Mattress Firm is #1 to us!

We had an absolutely fantastic experience with Bedroom & More. We were shopping specifically for an…read moreAmerican Leather Comfort Sleeper and quickly realized this is the place to go if you actually want to see, sit on, open, and compare them in person. The selection was incredible, with multiple Comfort Sleeper styles, sizes, fabrics, leathers, and mattress options right there on the showroom floor. Kevin's knowledge of the Comfort Sleeper line is seriously impressive. He knows these sleepers inside and out and walked us through all the little differences that we never would have thought about on our own. He listened to what we needed, helped us narrow everything down, and never once made us feel rushed or pressured into buying. What really stood out was the personal service. This wasn't the typical big furniture store experience where you're passed from salesperson to salesperson. Kevin took care of us from beginning to end, and the delivery and setup were just as smooth as the purchase. We absolutely love our Comfort Sleeper and couldn't be happier with our decision. If you're considering an American Leather Comfort Sleeper, do yourself a favor and visit Bedroom & More before buying anywhere else. The selection, knowledge, and service are on another level. Five stars all the way!

Great experience start to finish! Kevin is great, makes the…read moreexperience fun, easy and obviously works with the best of the best in regards to products. He succinctly provided all the information we needed to make a rather large purchase on our first visit. He personally came and installed the couch (we were worried about it being able to get into our home/space and he assured us it would work... it DID!). Our American Leather sleeper couch is beautiful and SO COMFORTABLE!! Really worth the extra money. Thank you Kevin.

GREAT EXPERIENCE ! Mac is the Best sales person very…read moreknowledgeable in the field. I probably drow Him crazy I went twice with my questions and all very specific what I was looking for. What impressed me the most was his honest answer : I asked him about the return policy, and HE SAID WE DON'T TAKE RETURNS BECAUSE THAT GUARANTEES OUR CLIENTS THAT THE BED IS PERSONAL..... and that is what convinced me .. I asked the same question in other places and They werere...Oh yes, no problem. We can get the mattress back, etc.... I got my mattress delivered in 2 days, and I was EXACTLY the right time with 2 awesome delivery guys. They were very professional. I was very impressed. They wore gloves to handle my mattress, and they covered their shoes so they didn't scratch my floor.

What a fantastic experience with Sleep Haven Bedding today. I needed a king sized bed frame today,…read moreand I needed delivery ASAP. When Ali answered the phone, I could tell he was the person I wanted to buy from: He focused on exactly what I needed, was interested in my problem, asked great questions. I zipped to the store to confirm what I needed and cannot say enough how excellent the customer service was. Ali's partner, Mac, immediately offered to deliver the frame himself. 15 minutes later, at our home, Mac not only set up the new bed frame but also drilled holes in our headboard and affixed it to the new frame! Then he helped us assemble the bed. Aside from the outstanding service, I really liked both Ali and Mac. They own and operate the business and run it with that family-owned earnestness. Sleep Haven Bedding earned a new loyal customer today.

By the time I was ready to purchase a mattress, this place had a sign for 60% off. Richard helped…read moreme become more decisive. His understanding about what I wanted in a mattress & his knowledge about safety - no carcinogenic chemicals. It was clear to me this is the right investment.

This is the best place to buy high quality and safe mattresses in the Bay Area. We've bought…read moremattresses and pillows from this location and the one in SF. All the produce have been very high quality and comfortable with zero off gassing smell that you get with memory foams. Equally important, the staff has always been helpful, kind and courteous. It's always a pleasure to shop here. Kudos on your fantastic people.

We had a really great experience working with Carol! She was friendly, knowledgeable, and…read moreincredibly patient while we took our time deciding on the right mattress and setup. We never felt pressured to make a purchase, which we really appreciated. Carol was always happy to answer our questions and made the entire process easy and stress-free. Even after we made our decision, she continued to be helpful with the little details and follow-ups. Great customer service all around. We're very happy with our experience and would definitely recommend asking for Carol!

Do yourself a favor. Dont waste your money temper pedic will not honor warranty. First sag was…read morenot deep enough, sent picture showing 3/4" sag then they pointed out small stain on side of mattress from cup of coffee. warranty denied.

We have bought multiple beds from Al over the years, from queen size down to twin. Always…read moreimpressed by the quality, and having owned the beds for years under heavy usage, can definitively attest to the beds durability and value. For anyone looking to buy bed frames, definitely should check this place out.

I just bought another bed from Al/Goodnight Store. He's so funny, and amazing customer service. I…read moreemailed him one evening, chose my bed, and arranged for him to come to my apt in Pac Heights at 10:15a in the morning. he was there on the dot. He put the bed together for me in less than a half hour, was hilarious and entertaining while he was there, and took all of the packaging/boxes with him. The bed is wood, and sturdy AND good-looking! He put together a king size bed last year for me. He's a treasure!