We just recieved our mattresed and couldn't be more happier! All thanks to Austin who went above…read moreand beyond to help my husband find the perfect mattress! We appreciate you& thank you kindly austin!!!

Fast and friendly service from Caesar, who admittedly did not have to a lot of selling as I knew…read morewhat I wanted as soon as I saw that they sold 'Purple' from the parking lot. He did however find us the best deal. Which was a previous shop floor model. Unlike the other reviewer I could not tell that it was a shop model once it had been delivered and installed. It actually had a new smell to it. Yes I'm a guy who smells mattresses and such like:) 50% savings on something that I knew I wanted. Deal! Looking online at other places, the whole deal saved me 50% even after the new sheets, protector and base. With free delivery and installation included. More than happy to have shopped here. Even though I was initially wanted to go to sleep number at the mall.

I shopped for mattresses at three stores. The first was Mattress Firm and Jimmy Siettmann was the…read moresales representative. I was impressed with his calm friendly manner, he explained the differences in sleep positions and bed types. I wanted to comparison shop so I went to two other mattress stores. The salesmen at both stores were obnoxious with the high sales pressure and when they discovered my budget meant I wouldn't t be purchasing a high end bed, they tried to sell me a cheap overstock bed that didn't even meet my needs. And they spent more time bashing their competitors than explaining the bed types. I went right back to Mattress Firm and bought my bed from Jimmy. Plus Mattress Firm has a 120 day trial period and if I return it and replace it with the same cost or higher bed then the return is free. What a great experience there and I highly recommend the Mattress Firm in Buckeystown Pike and Ask for Jimmy!

Cesar helped us tonight get a really high quality mattress for a great deal. We ordered it and…read morecan't wait to try it. Crossing fingers it is the best sleep ever. Cesar is awesome btw. He's helpful and not pushy and really listened to our needs. Highly recommend him if you are in the market for a great mattress shopping experience. My husband and I left feeling really good about what he helped us pick out and just an overall nice person to work with tonight. Thank you Cesar!

Furniture City has very good quality furniture at a very reasonable price. All of the furniture in…read moremy apartment is from them. They carry a lot of the more modern style furniture that is hard to find in most furniture stores. The furniture reminds more of the old style at least in regards to the weight and construction.

I love the service I get at Furniture City! I have bought multiple items from them and any time…read moreI've has an issue they have resolved immediately. They have always gone above and beyond to make sure we are satisfied! I will continue to shop there for my furniture needs!

Great experience! Fast and knowledgeable, so nice too! They stayed open for us and also help with a…read moretruck issue!! Thank you again

On June 10, I purchased 2 Sealy Hybrid Albany Mattresses from your store. It was said that in order…read morefor be eligible for Comfort Guarantee I HAD to purchase the mattress protectors from the warehouse too. $162 for two mattress protectors.  The protectors they provide are slippery, scratchy, itchy, loud even with a sheet put over top of the protector. The sheet protectors do not stay in place. I removed the protector without ever using and put back in its original bag. I chatted with Rebecca to inquire about returning the mattress protectors. I was informed that the item was not returnable even though they forced me to purchase it or I could not be eligible for the Comfort Guarantee. I explained that these protectors are not usable, they are extremely uncomfortable to the touch and do not stay on. Rebecca B was extremely rude, refused to allow me to speak to a manager after numerous requests and also hung up on me by ending the chat without warning. As a customer, I found this interaction both shocking and unprofessional. I would appreciate a review of this matter and a response from management. Thank you for your time and attention. Please contact me to work something out. I spent over $4000 with Mattress Warehouse and would expect to be compensated for the $162 I am out for the terrible protectors.

Spent thousands of dollars on a new cal king mattress I've only had it less than two years and I…read morecan feel the springs and coils, upon requesting replacement, I was sent over a mattress tester that deemed my mattress was not replaceable under the warranty.... Never again. So disappointed in the quality for what I paid.

Mattress Warehouse stands by their warranty. We purchased a Sealy Mattress that got worse and…read moreworse. We were still paying on it after 16 mos. We contacted the main office to file a warranty claim. After sending out someone from "BedCheck" to check the sagging in the mattress we received an email stating that it was found to be defective and refunded the full price to purchase another mattress. That's good service!!!

This place is a joke. Highly unorganized. Went in for a bedroom and living room set, walked out…read morefeeling good. Next day I get called and told my color of living room set won't actually be ready til June ! Ok cool, So I changed to a different color. Then I get a call 2 days later saying another employee sold my couch "that was labeled with my name" and I would have to get the sets in different colors.... MAKE IT MAKE SENSE !!. I cancel the entire living room set cause I'm not dealing with that. Bedroom set comes and gets delivered, but wait... then to find out one of the items is missing and won't be delivered for another month. Lmao I like trying new places and sometimes it just doesn't work out... Go to Bob's and Stay at Bobs.

There are plenty of furniture stores in Frederick, but don't shop at Value City. We have been…read morepreferred customers for several years because of the number of purchases we have made. However, we've gotten nothing but a run around between the store and their warranty company, both blaming the other and no one wanting to stand behind our chair which now has a defunct frame and mechanism for the second time in 4 years. Anywhere but Value City!

We are so glad we stopped in Gladhill furniture. It's a beautiful three or more story showroom. And…read morethe best part is the sales people know what they're talking about. It was the first store we stopped in that could tell us what they had in stock and listen to what we needed and pointed us in the right direction. We went to three other stores prior. And the sales people didn't even know if they had specs, they didn't know what they had in stock. It was embarrassing. They don't rush you, have they listen and they watch. We were delighted. We found the furniture we needed at a fantastic price and I can't wait till it's custom fabricated, and delivered!!

We were provided excellent service by Thomas during our visit. We discussed our unique space in…read moreterms of a rug for living room, kitchen, and dining room. He went to great efforts to think through various options in the showroom. A day or two later, he sent some other suggestions, too. The two men who were showing the rugs for the 70% discount rug sale were also very patient, informative, and pleasant. Many of their rugs were gorgeous. Wished there were more 6x9s.